Regal Heights Rehabilitation And Health Care Center
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70-05 35 Avenue, Jackson Heights, NY 11372
For more information about senior living options: (844) 490-3973
At Regal Heights Rehabilitation and Health Care Center, the monthly cost for a private room is $4,000. This figure positions the facility competitively compared to regional standards; for instance, the average monthly cost in Queens County stands at approximately $4,193, while the broader state average reaches around $5,159. Therefore, choosing Regal Heights not only offers quality care but also represents a more economical option when contrasted with both county and state averages. This pricing strategy reflects a commitment to providing affordable care without compromising on service quality or comfort for residents.
| Floor plans | Regal Heights Rehabilitation And Health Care Center | Queens County | New York |
|---|---|---|---|
| Private | $4,000 | $4,193 | $5,159 |
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The entrance, lobby, and visiting areas are beautiful and spacious. Regal Heights is clean and staffed by friendly, helpful personnel. The staff treat residents with respect and are genuinely helpful. The facility is caring and maintains a clean, healthy environment. The lobby features a nice fireplace and a large koi pond. The physical therapy department is top-notch and the staff are kind. The facility is immaculate, with knowledgeable staff who respond quickly. The nursing staff and CNAs provide superb, attentive care. The lobby and reception areas are welcoming, with a professional, home-like ambiance. Front desk staff are courteous and the overall environment is friendly.
The evening CNAs reportedly spilled food on him and did not provide a bib, humiliating him. Staff allegedly told him to speak English only, which was described as unacceptable. The furniture is extremely outdated and the rooms feel sticky, suggesting poor maintenance or cleaning. The facility is short-staffed, with aides not consistently assisting residents due to staffing shortages. One resident was left sitting in a diaper full of feces for two hours, and nurses allegedly hung up when contacted for help. Receptionists are described as not reflecting kindness to visitors.Regal Heights Rehabilitation in Jackson Heights appears to be a place that can leave a strong, lasting impression, depending on whom you ask and when you visit. Many reviewers describe the entrance, lobby, and visiting areas as beautiful, bright, and welcoming, with natural light streaming in and features like a fish tank, a koi pond, and even a fireplace contributing to a sense of calm. Several guests emphasize that the facility has a clean, inviting public space that feels modern and refreshed, especially in the renovated areas.
Beyond the common areas, the sentiment about cleanliness and upkeep is clearly a major theme. A large number of visitors praise Regal Heights for being immaculately clean, with many noting spotless rooms, tidy bathrooms, and a pleasant overall odor that signals good hygiene. In particular, reviewers highlight a clean facility and well-maintained rooms as a key positive feature, and they often add that the environment helps patients feel they are in a dignified, home-like setting during recovery. Some also point out that the lobby's ambience - beautiful materials, bright lighting, and the peaceful feel of the space - contributes to a favorable first impression when visiting a loved one.
The care and rehabilitation staff receive high marks in many accounts. Several reviewers commend the therapists, nurses, and aides for their professionalism and warmth. The physical and occupational therapy teams are frequently singled out, with one reviewer praising the entire PT/OT group and another noting a top-notch rehab department and specific gratitude toward a therapist named Angela. Families describe encounters with friendly admissions staff, courteous front-desk personnel, and a general sense that the staff are attentive and capable. In these accounts, reviewers often describe the facility as a supportive environment where patients can focus on recovery with patient-centered care.
Yet the experience is not uniformly positive. A number of reviews raise serious concerns about staffing and patient care, painting a more troubling contrast to the positive notes. Some guests report short-staffed evenings or weekends, which allegedly leads to delays in routine tasks and responses to needs. One particularly distressing account describes a patient left sitting in a diaper full of feces for hours, with communications to staff that were reportedly unhelpful or unresponsive. Another review mentions an aide not changing or attending to a patient due to staffing shortages. These accounts raise important questions about consistency of care and the reliability of responsive nursing support at certain times.
Language, respect, and dignity also surface as a point of tension in a few reviews. While many experiences emphasize courteous, compassionate treatment and a welcoming reception experience, at least one visitor reports that staff asked a patient to speak English only and implied limitations related to language. This stands in contrast to the majority of praise for friendly, respectful interactions and can be read as an area where staff training and cultural sensitivity might be reinforced to ensure every guest feels fully supported.
The physical plant itself garners mixed feedback on details of comfort and modernization. Several reviewers commend the facility's features and renovations, noting that the lobby is beautiful, the building presents well, and some rooms offer nice views (including skyline vistas). Others point to aging furniture and the need for more consistent room renovations, describing some areas as outdated and sticky-feeling, even as the public spaces are praised for cleanliness and charm. Parking is acknowledged as potentially tricky, a practical note that families weigh when planning visits.
Overall, Regal Heights Rehabilitation emerges as a place of strong contrasts: many visitors and family members consistently describe a clean, inviting, and encouraging environment with compassionate clinicians and a robust rehab program that supports recovery and social engagement. At the same time, multiple accounts call attention to serious concerns about staffing levels, timeliness of care, and some moments of perceived disrespect or neglect. The breadth of perspectives suggests that while the facility has many strengths - cleanliness, warmth from many staff, and an active rehabilitation culture - it also faces ongoing challenges around staffing stability, consistent patient supervision, and ensuring that all residents receive prompt, dignified care at all times. For families considering Regal Heights, these stories underscore the importance of visiting at different times, asking pointed questions about staffing plans, and observing how the team responds to non-routine needs, so they can make a well-informed decision aligned with their loved one's priorities.
280 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (2 miles away) John F Kennedy International (10 miles away) Newark International (15 miles away) Westchester Cty (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Regal Heights Rehabilitation And Health Care Center in Jackson Heights, NY is a premier assisted living community offering a wide range of amenities and care services to meet the needs of seniors. The community is beautifully designed and fully furnished, providing a comfortable and welcoming atmosphere for residents.
Residents can take advantage of the on-site beauty salon to pamper themselves or enjoy their favorite shows on cable or satellite TV in their private, fully furnished rooms. Transportation services are available for community-operated transportation as well as arranging trips to doctors appointments.
The community features a computer center with Wi-Fi/high-speed internet access, allowing residents to stay connected with loved ones or engage in online activities. A fitness room and wellness center are also available for residents to maintain their physical health and mental well-being.
Meals at Regal Heights are served restaurant-style in the elegant dining room, catering to special dietary restrictions if needed. Residents can also relax in the small library or gaming room, engage in planned daily activities, or join resident-run activities for entertainment and socialization.
In terms of care services, the community provides 24-hour call system and supervision, ensuring that assistance is readily available when needed. Trained staff members offer support with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary needs are accommodated, including diabetes diets.
Regal Heights is conveniently located near various amenities within close proximity. With three cafes nearby, residents have options for dining out or meeting friends for coffee. There are also numerous parks for outdoor enjoyment and pharmacies for easy access to medications. Physicians' offices are nearby for medical consultations and hospitals are also within reach if needed.
Overall, Regal Heights Rehabilitation And Health Care Center offers a comprehensive assisted living experience with its array of amenities and care services coupled with its convenient location in Jackson Heights, NY.
At Regal Heights Rehabilitation and Health Care Center, the monthly cost for a private room is $4,000. This figure positions the facility competitively compared to regional standards; for instance, the average monthly cost in Queens County stands at approximately $4,193, while the broader state average reaches around $5,159. Therefore, choosing Regal Heights not only offers quality care but also represents a more economical option when contrasted with both county and state averages. This pricing strategy reflects a commitment to providing affordable care without compromising on service quality or comfort for residents.
Regal Heights Rehabilitation And Health Care Center is located at 70-05 35 Avenue, Jackson Heights, NY 11372 in Queens County, New York
Regal Heights Rehabilitation And Health Care Center on seniors.fyi includes 10 photos including images showing interior, building, decor, dining, lobby, hallway, lights, doors, and more.
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Interior
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Architecture
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