Elmhurst Care Center

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  • Interior

    A modern office lounge area with comfortable seating and sleek lighting fixtures.
  • Building

    The entrance to a healthcare facility labeled 'Forest Care Center'.
  • Architecture

    A multi-story building with large, curved windows on its facade.
  • Entrance

    A modern building entrance with glass doors and a sidewalk.
  • Seating Area

    A bright and spacious lobby with comfortable seating and indoor plants.
  • Seating

    A modern office space with multiple tables and chairs arranged for meetings or conferences.

Elmhurst Care Center

100 17 23Rd Avenue, East Elmhurst, NY 11369

For more information about senior living options: (844) 490-3973

2.4 from 7 reviews
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Skilled Nursing Facility

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    Overall Review

    Pros

    • pro The facility is exceptionally clean, and the food is delicious.
    • pro Staff members are attentive to the residents and actively assist those who need help with feeding.
    • pro Elmhurst Care Center offers a caring environment for seniors, allowing them to move around freely and enjoy pleasant surroundings.
    • pro The beautiful scenery and community spaces contribute positively to the residents' quality of life.
    • pro Residents at Elmhurst have access to laundry services and room cleaning, enhancing their comfort.

    Cons

    • pro The facility is experiencing a staff shortage, leading to inadequate care for residents.
    • pro Many CNAs lack the commitment and observation skills necessary to address residents' needs effectively.
    • pro Residents often do not receive timely attention to basic hygiene issues, such as changing urine-soaked clothes.
    • pro The administration appears unresponsive and ineffective in addressing care quality concerns.
    • pro There are serious allegations of neglect, with one resident reportedly dying due to a lack of required medication shortly after admission.
    • pro Staff members seem overwhelmed and frequently resort to yelling at patients, indicating a stressful environment.
    • pro Despite the appealing appearance of the facility, the level of care provided does not meet acceptable standards for resident well-being.

    Review

    The quality of care in nursing facilities can significantly influence the well-being of residents, and Elmhurst Care Center has elicited a spectrum of opinions from families about their experiences. On one hand, some reviewers express satisfaction with the cleanliness and overall ambiance of the facility, praising its modern aesthetics and appealing environment. Residents appreciate the delicious food served and the attention provided by certain staff members who genuinely demonstrate compassion and dedication. One reviewer noted that staff took the time to spoon-feed residents unable to feed themselves, highlighting moments where care seems thoughtful and attentive.

    However, contrasting experiences underline serious concerns regarding staffing levels and care quality at Elmhurst Care Center. Numerous reviews suggest that while the facility is well-maintained and visually appealing, it suffers from a chronic shortage of Certified Nursing Assistants (CNAs). For example, it was reported that approximately four CNAs were responsible for over 40 residents per floor—an alarming ratio that raises questions about the adequacy of care provided. Families have indicated that this staffing shortfall limits staff’s ability to connect with residents on a personal level, leading to a revolving door situation where continuity in care becomes virtually nonexistent.

    One reviewer voiced deep dissatisfaction with their father's experience at Elmhurst, urging potential clients to reconsider sending elderly loved ones there due to observed neglect. They recounted instances where simple yet essential observations regarding resident welfare were overlooked by CNA staff during routine checks. It was stated that if issues arose—and family members brought them to attention—they could often be resolved quickly; however, preventative measures seemed lacking. The review highlighted concerns around proper documentation practices within the facility's operational procedures, suggesting an overarching issue with accountability among employees.

    Another grim account detailed how negligence led to tragic outcomes for their mother within just 36 hours of her stay due to missed medication administration—a profoundly distressing revelation for any family considering such a vital service for elderly relatives. Such narratives paint a troubling picture that sharply contrasts with more positive experiences shared by others regarding both medical support and daily living conditions.

    Despite these alarming critiques, it's clear not every family feels similarly discontented when it comes to their loved ones' care at Elmhurst. Some visitors reflected on pleasant interactions with caregivers who seemed genuinely invested in their work despite being overwhelmed by workloads—indicating areas where heartfelt connections still occur amid chaos. This duality suggests that while some corners of Elmhurst maintain warmth and attentiveness towards residents’ needs, systemic issues hinder those efforts from being universally experienced across all shifts.

    For many families seeking long-term care solutions for their elderly relatives, cost also emerges as a significant factor influencing decisions. While one review discussed beautiful amenities available onsite—including laundry services and communal spaces—the author lamented financial constraints preventing prolonged residency for their father. This sentiment resonates widely as families grapple with balancing quality of care against economic feasibility amidst an environment rife with fluctuating standards.

    In summary, reviews for Elmhurst Care Center reveal stark contrasts reflecting varying resident experiences—where evaluations on cleanliness and some compassionate staff coexist alongside troubling accounts related to understaffing and inadequate oversight affecting overall resident safety and dignity. These conflicting perspectives prompt deeper consideration among prospective clients regarding what they truly value when entrusting facilities with caring for vulnerable individuals who deserve consistent quality attention throughout each day of residence.

    Features

    Housing

    • 240 resident community capacity 240 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing Facility

    Amenities

    • Air-conditioning Air-conditioning
    • Beauty salon Beauty salon
    • Cable or satellite TV Cable or satellite TV
    • Computer center Computer center
    • Dining room Dining room
    • Fitness room Fitness room
    • Fully furnished Fully furnished
    • Gaming room Gaming room
    • Garden Garden
    • Housekeeping services Housekeeping services
    • Kitchenette Kitchenette
    • Move-in coordination Move-in coordination
    • Outdoor space Outdoor space
    • Private bathrooms Private bathrooms
    • Restaurant-style dining Restaurant-style dining
    • Small library Small library
    • Telephone Telephone
    • Wellness center Wellness center
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Transportation

    • Community operated transportation Community operated transportation
    • Transportation arrangement Transportation arrangement
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Care Services

    • 12-16 hour nursing 12-16 hour nursing
    • 24-hour call system 24-hour call system
    • 24-hour supervision 24-hour supervision
    • Activities of daily living assistance Activities of daily living assistance
    • Assistance with bathing Assistance with bathing
    • Assistance with dressing Assistance with dressing
    • Assistance with transfers Assistance with transfers
    • Diabetes diet Diabetes diet
    • Meal preparation and service Meal preparation and service
    • Medication management Medication management
    • Mental wellness program Mental wellness program
    • Special dietary restrictions Special dietary restrictions

    Dining

    • Diabetes diet Diabetes diet
    • Special dietary restrictions Special dietary restrictions

    Activities

    • Community-sponsored activities Community-sponsored activities
    • Concierge services Concierge services
    • Fitness programs Fitness programs
    • Planned day trips Planned day trips
    • Resident-run activities Resident-run activities
    • Scheduled daily activities Scheduled daily activities

    Description

    Elmhurst Care Center, located in East Elmhurst, NY, is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and inviting environment for seniors to enjoy their golden years.

    Residents at Elmhurst Care Center can take advantage of various amenities designed to enhance their daily lives. For those looking to maintain their appearance, there is a beauty salon available on-site. Additionally, cable or satellite TV is provided for entertainment purposes. Community operated transportation ensures that residents have easy access to nearby destinations, such as shopping centers or recreational areas. A computer center is also available for those who want to stay connected with friends and family digitally.

    The dining experience at Elmhurst Care Center is exceptional with restaurant-style dining offered in a spacious and welcoming dining room. Special dietary restrictions can be accommodated to ensure each resident's unique needs are met. Meal preparation and service are provided, ensuring that residents are well-nourished.

    To promote overall well-being, the community offers a fitness room and wellness center where residents can engage in physical activities or exercise programs tailored to their abilities. There is also a gaming room for leisurely entertainment and socializing opportunities. Residents can enjoy the serenity of the outdoors in the beautiful garden or outdoor space provided.

    Housekeeping services help residents maintain a clean and organized living space, while move-in coordination ensures that the transition into the community is seamless. Private bathrooms offer convenience and privacy.

    Elmhurst Care Center places great importance on providing quality care services round-the-clock. A 24-hour call system ensures that assistance is always readily available if needed. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers as required by individual preferences or needs. Medication management helps ensure that residents receive their prescribed medications on time. A mental wellness program focuses on supporting emotional well-being.

    Residents benefit from the close proximity of various facilities and services in the surrounding area. Numerous parks, pharmacies, restaurants, transportation options, places of worship, theaters, and hospitals are easily accessible.

    Overall, Elmhurst Care Center offers a well-rounded assisted living community that values both comfort and care. With an array of amenities and services designed to promote an active and fulfilling lifestyle, residents can enjoy their retirement years in a nurturing and engaging environment.

    Nearby Places of Interest

    Transportation

    • National Car Rental (0.3 miles)
    • Terminal C (0.3 miles)
    • Terminal B (0.3 miles)
    • Rideshare Pick-up (0.4 miles)
    • Terminal D (0.4 miles)
    • LaGuardia Airport (LGA) (0.4 miles)
    • LGA Apron (0.7 miles)

    Parks

    • Flushing Meadows Corona Park (2 miles)
    • Astoria Park (3.2 miles)
    • Randall's Island Park (3.3 miles)
    • Rainey Park (3.6 miles)
    • Carl Schurz Dog Run (3.9 miles)
    • Carl Schurz Park (3.9 miles)
    • Marcus Garvey Park (4.6 miles)

    Pharmacies

    • Walgreens (2.1 miles)
    • CVS Pharmacy (2.2 miles)
    • CVS Pharmacy (2.2 miles)
    • Queens Crossing (2.2 miles)
    • CVS Pharmacy (2.5 miles)
    • Rite Aid (2.6 miles)
    • Rite Aid (2.9 miles)

    Restaurants

    • Ikraveit Foods (3.1 miles)
    • Taco Bell (4.1 miles)
    • McDonald's (4.8 miles)
    • Harlem Kebab Grill (4.8 miles)
    • The Loeb Boathouse (5.2 miles)
    • Le Pain Quotidien (5.5 miles)
    • Sarabeth's (5.5 miles)

    Hospitals

    • Manhattan Psychiatric Center (3.4 miles)
    • Metropolitan Hospital Center (4.1 miles)

    Places of Worship

    • St Luke's Episcopal Church (4 miles)
    • St. Patrick's Cathedral (5.6 miles)

    Physicians

    • David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (4.2 miles)
    • Memorial Sloan Kettering Cancer Center (4.5 miles)
    • Cummings, Allegra Weill Cornell Medicine Obstetrics and Gynecology (5.8 miles)

    Theaters

    • AMC Fresh Meadows 7 (4.9 miles)

    Cafes

    • Ralph’s Café (5 miles)
    • The West (5.8 miles)

    Frequently Asked Questions

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