Aliah Home Care Agency in East Elmhurst, NY

Pros

• The place is very good for manpower consulting and provides prompt responses.
• The staff are passionate about helping seniors and delivering efficient, compassionate care.
• Aliah Home Care provides amazing customer service and is described as compassionate care with great staffing.
• The CPR course with instructor Juan Alvarado was excellent and highly informative.
• The agency is excellent.
• They ensure payments are handled reliably and recognize good performance with raises.

Cons

• The reviewer does not recommend anyone attend this agency and suggests staying away, citing rude and unprofessional behavior from a staff member named “oma.”
• The reviewer notes that checks are not received on time and that staff are not understanding or friendly.
• The reviewer calls the agency the worst and warns others not to waste their time.

Review

Aliah Home Care Agency in East Elmhurst is best suited for families seeking in-home senior support where caregiving warmth and hands-on attention matter as much as professional polish. The strongest argument rests on a frontline team that appears genuinely motivated to help seniors, with caregivers described as passionate, efficient, and capable of compassionate care. Clients who want practical, real-world skills, such as CPR training and immediate responsiveness from staff, will find this agency’s core offerings align with those needs. This is not a facility-driven environment; it’s a home-care model that relies on the people delivering the care, and that human touch shows up as a standout strength.

That said, families should explicitly consider alternatives if administrative reliability is a non-negotiable requirement. Several reviews flag inconsistent payment timing and mixed experiences with front-office communications. When checks arrive late, or when staff report frustration over scheduling and responsiveness, the risk increases that the caregiving team can become strained or distracted. For households where predictable payroll, timely communication, and uniformly courteous interactions with leadership are essential to peace of mind, exploring other agencies with documented, steadier administrative performance is prudent.

The principal pros, staff dedication, rapid and compassionate care, and a customer-service orientation, do carry real weight. The agency is praised for an evident passion for seniors and for training-mindedness, including a CPR course that contributes to a sense of preparedness among caregivers. In practical terms, families may experience smoother day-to-day care when the team is cohesive, responsive, and willing to recognize good performance through raises. Those positives create a strong offset to the surroundings of a home-care provider where care quality appears steady and person-centered, offering real value beyond mere routine tasks.

However, the most consequential cons are administrative in nature and interpersonal at times. Reports of rude or unprofessional conduct from a particular supervisor highlight that leadership behavior can undercut the caregiving relationship. The negative feedback about one staff member’s communication style underscores a risk that encounters with management could color the overall experience, especially for families navigating complex schedules or asking for timely updates. The combination of late payments and uneven front-desk or supervisory courtesy erodes trust and can complicate care planning, even when direct caregiver performance remains strong.

Thus, decision-makers should weigh priorities carefully. If the priority is a warm, engaged care team with practical skills and visible commitment to compassionate service, Aliah Home Care Agency delivers substantial value. If the priority leans toward flawless administrative execution, consistently punctual payments, and uniformly professional interactions from leadership across all touchpoints, this agency may fall short relative to other options with stronger track records in operations and communications. The current mix, high caregiving quality with notable administrative and interpersonal blemishes, means choices will hinge on which aspect matters more for the family’s situation.

For the next steps, prospective families should pursue a targeted discovery process. Ask for a clear schedule of caregiver rotations, turnover rates, and the agency’s payroll timeline to confirm whether timely compensation is the norm. Request direct examples of how concerns are handled (and resolved) when a caregiver is late or communication falters. Inquire about who oversees care coordination, what training protocols exist beyond CPR, and how supervisory staff respond to complaints. Arrange meetings with care coordinators and, if possible, observe a caregiver interaction in the home. When a cooperative, respectful atmosphere with stable administration is achieved, Aliah Home Care Agency can be a strong partner; when administrative reliability or leadership consistency is uncertain, alternatives with firmer processes deserve serious consideration.

Located in East Elmhurst, New York, this area offers a convenient and diverse range of amenities for senior living. Within close proximity, you will find transportation options such as National Car Rental and rideshare pick-up services at LaGuardia Airport. Additionally, there are several pharmacies nearby including Walgreens and various CVS Pharmacy locations. For outdoor recreation, Flushing Meadows Corona Park and Astoria Park provide beautiful green spaces for leisurely walks. There are also dining options ranging from fast food chains like Taco Bell to upscale restaurants like Sarabeth's. Places of worship like St Luke's Episcopal Church and hospitals such as Metropolitan Hospital Center are easily accessible. Finally, the presence of theaters like AMC Fresh Meadows 7 and cafes like The West offer entertainment options for seniors looking to enjoy cultural experiences in the community.

Transportation

• National Car Rental (0.6 miles)
• Terminal D (0.7 miles)
• Terminal C (0.7 miles)
• Terminal B (0.8 miles)
• Rideshare Pick-up (0.8 miles)
• LaGuardia Airport (LGA) (0.9 miles)
• LGA Apron (1.1 miles)

Pharmacies

• Walgreens (1.6 miles)
• Queens Crossing (2.2 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.5 miles)
• Rite Aid (2.5 miles)
• Rite Aid (2.6 miles)

Parks

• Flushing Meadows Corona Park (1.7 miles)
• Astoria Park (3.1 miles)
• Randall's Island Park (3.6 miles)
• Rainey Park (3.6 miles)
• Carl Schurz Dog Run (3.9 miles)
• Carl Schurz Park (3.9 miles)
• Forest Park (4.3 miles)

Restaurants

• Ikraveit Foods (3 miles)
• Taco Bell (4.1 miles)
• McDonald's (4.8 miles)
• Harlem Kebab Grill (5 miles)
• The Loeb Boathouse (5.2 miles)
• Le Pain Quotidien (5.5 miles)
• Sarabeth's (5.5 miles)

Places of Worship

• St Luke's Episcopal Church (3.6 miles)
• St. Patrick's Cathedral (5.5 miles)

Hospitals

• Manhattan Psychiatric Center (3.6 miles)
• Metropolitan Hospital Center (4.2 miles)

Physicians

• David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (4.2 miles)
• Memorial Sloan Kettering Cancer Center (4.5 miles)

Theaters

• AMC Fresh Meadows 7 (4.8 miles)

Cafes

• Ralph’s Café (5 miles)
• The West (5.5 miles)