Aliah Home Care Agency

Pros

• The staff have a passion for helping seniors and provide efficient, compassionate care.
• Aliah Home Care has amazing customer service and is the definition of compassionate care; staffing is great.
• The CPR course with instructor Juan Alvarado was excellent.
• It is an excellent agency.
• They handle payments promptly and recognize good performance with raises.
• It is a very good place for manpower consulting and provides good responses.

Cons

• Oma is described as rude, unprofessional, and prone to yelling at people who ask questions.
• The agency is labeled the worst and not worth anyone's time.
• The reviewer reports delayed paycheck payments and notes staff are not understanding and not friendly.
• The reviewer advises others not to attend the agency.

Review

The reviews collectively sketch a picture of a staffing and elder-care agency that some see as a strong resource for manpower and responsive service, while others warn of serious drawbacks. One commenter opens with a straightforward assessment: it's a very good place for manpower consult and has a good response. That initial impression frames the rest of the feedback as a mix of practical usefulness and personal experiences that vary by interaction and department. In essence, the agency appears to be valued for its responsiveness and its role as a staffing partner, especially for services involving seniors.

A recurring thread throughout the feedback is the dedication and care some staff show toward seniors. Several reviewers emphasize that the staff demonstrate a real passion for helping older adults and delivering efficient, compassionate care. The praise extends to the overall culture of the organization, with one reviewer calling the staff's work a primary strength and another stressing that the agency's staffing is strong. This sense of compassionate care and solid staffing suggests that, when things go well, clients and families feel well supported and attended to.

Customer service is another point of emphasis in the positive notes. One reviewer asserts that Aliah Home Care provides amazing customer service and positions the agency as "the definition of compassionate care." The sentiment that the company prioritizes customer experience and maintains strong staffing levels recurs in different forms, reinforcing the idea that the agency has built a reputation for connection and responsiveness with clients and their families.

Training quality also surfaces as a bright spot in the feedback. A particular CPR course led by instructor Juan Alvarado is highlighted as excellent, with the reviewer noting they learned a lot and enjoyed the experience. This detail underscores the agency's commitment to practical, life-saving training and suggests that professional development opportunities are valued within the organization, at least in some departments.

However, not all experiences are positive, and one strongly negative voice dominates a particular thread: a clear warning to stay away from the agency, with a pointed critique about a staff member named Oma. The reviewer describes Oma as beyond rude and unskilled in communication, noting that she yells when questions are asked and that her attitude is unprofessional. The critique even suggests that Oma needs additional training before working in a facility like this, portraying a serious concern about interpersonal conduct and customer interaction. This negative experience highlights that staff behavior can significantly shape overall perceptions, sometimes outweighing other strengths of the organization.

There are also favorable notes about compensation and recognition. Another reviewer calls the agency excellent and points out a system where staff are paid reliably and, if they perform well, are recognized with raises. This perspective suggests an internal culture where performance is acknowledged financially, which can be a strong motivator and a sign of organizational value for staff contributions. It also contrasts with other comments about payroll issues, indicating that experiences of compensation and timing may vary by location or department within the agency.

On the downside, several reviewers report problems with payment timing and staff demeanor, describing delayed checks and a lack of understanding or friendliness from the team. One reviewer explicitly states, "I don't receive my checks on time," and adds that the staff are not understanding and not friendly at all, culminating in a blunt assessment that it is the worst agency and not worth one's time. This juxtaposition - between a reliable pay culture in one voice and payroll delays in another - points to inconsistencies that could reflect organizational fragmentation, different branch practices, or uneven management. It signals that while some clients may have smooth, positive experiences, others confront tangible administrative frustrations.

Taken together, the comments present a nuanced spectrum: the agency can be a strong partner in providing compassionate, practical care for seniors and offers meaningful training and recognized performance incentives, but there are notable problems that can derail the experience. Positive accounts emphasize dedication, high-quality customer service, robust staffing, and effective training, presenting a picture of potential excellence when conditions align. Negative accounts draw attention to interpersonal issues, particularly with specific staff members, and to payroll and consistency problems that can undermine trust and satisfaction. The overall takeaway is that the agency may deliver excellent service in many cases, yet experiences can be highly variable, underscoring the importance of individual interactions and internal consistency in payroll and professional conduct.

Located in East Elmhurst, New York, this area offers a convenient and diverse range of amenities for senior living. Within close proximity, you will find transportation options such as National Car Rental and rideshare pick-up services at LaGuardia Airport. Additionally, there are several pharmacies nearby including Walgreens and various CVS Pharmacy locations. For outdoor recreation, Flushing Meadows Corona Park and Astoria Park provide beautiful green spaces for leisurely walks. There are also dining options ranging from fast food chains like Taco Bell to upscale restaurants like Sarabeth's. Places of worship like St Luke's Episcopal Church and hospitals such as Metropolitan Hospital Center are easily accessible. Finally, the presence of theaters like AMC Fresh Meadows 7 and cafes like The West offer entertainment options for seniors looking to enjoy cultural experiences in the community.

Transportation

• National Car Rental (0.6 miles)
• Terminal D (0.7 miles)
• Terminal C (0.7 miles)
• Terminal B (0.8 miles)
• Rideshare Pick-up (0.8 miles)
• LaGuardia Airport (LGA) (0.9 miles)
• LGA Apron (1.1 miles)

Pharmacies

• Walgreens (1.6 miles)
• Queens Crossing (2.2 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.5 miles)
• Rite Aid (2.5 miles)
• Rite Aid (2.6 miles)

Parks

• Flushing Meadows Corona Park (1.7 miles)
• Astoria Park (3.1 miles)
• Randall's Island Park (3.6 miles)
• Rainey Park (3.6 miles)
• Carl Schurz Dog Run (3.9 miles)
• Carl Schurz Park (3.9 miles)
• Forest Park (4.3 miles)

Restaurants

• Ikraveit Foods (3 miles)
• Taco Bell (4.1 miles)
• McDonald's (4.8 miles)
• Harlem Kebab Grill (5 miles)
• The Loeb Boathouse (5.2 miles)
• Le Pain Quotidien (5.5 miles)
• Sarabeth's (5.5 miles)

Places of Worship

• St Luke's Episcopal Church (3.6 miles)
• St. Patrick's Cathedral (5.5 miles)

Hospitals

• Manhattan Psychiatric Center (3.6 miles)
• Metropolitan Hospital Center (4.2 miles)

Physicians

• David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (4.2 miles)
• Memorial Sloan Kettering Cancer Center (4.5 miles)

Theaters

• AMC Fresh Meadows 7 (4.8 miles)

Cafes

• Ralph’s Café (5 miles)
• The West (5.5 miles)