98-04 Astoria Blvd, East Elmhurst, NY 11369
For more information about senior living options: (866) 208-4318
Aliah Home Care Agency Costs & Pricing
Aliah Home Care Agency provides private room accommodations at a monthly rate of $4,800. This price positions them competitively within the local market of Queens County, where the average cost for similar services is approximately $4,193. In comparison to the broader New York state average of $5,159 for private rooms, Aliah Home Care presents a more economical option while maintaining quality care. This pricing strategy reflects their commitment to offering accessible home care solutions without compromising on service excellence, making them an attractive choice for individuals seeking personalized assistance in a supportive environment.
| Floor plans | Aliah Home Care Agency | Queens County | New York |
|---|---|---|---|
| Private | $4,800 | $4,193 | $5,159 |
Overall Review of Aliah Home Care Agency
Pros
The place is very good for manpower consulting and provides prompt responses.- The staff are passionate about helping seniors and delivering efficient, compassionate care.
- Aliah Home Care provides amazing customer service and is described as compassionate care with great staffing.
- The CPR course with instructor Juan Alvarado was excellent and highly informative.
- The agency is excellent.
- They ensure payments are handled reliably and recognize good performance with raises.
Cons
The reviewer does not recommend anyone attend this agency and suggests staying away, citing rude and unprofessional behavior from a staff member named “oma.â€- The reviewer notes that checks are not received on time and that staff are not understanding or friendly.
- The reviewer calls the agency the worst and warns others not to waste their time.
Review
Aliah Home Care Agency in East Elmhurst is best suited for families seeking in-home senior support where caregiving warmth and hands-on attention matter as much as professional polish. The strongest argument rests on a frontline team that appears genuinely motivated to help seniors, with caregivers described as passionate, efficient, and capable of compassionate care. Clients who want practical, real-world skills, such as CPR training and immediate responsiveness from staff, will find this agency’s core offerings align with those needs. This is not a facility-driven environment; it’s a home-care model that relies on the people delivering the care, and that human touch shows up as a standout strength.
That said, families should explicitly consider alternatives if administrative reliability is a non-negotiable requirement. Several reviews flag inconsistent payment timing and mixed experiences with front-office communications. When checks arrive late, or when staff report frustration over scheduling and responsiveness, the risk increases that the caregiving team can become strained or distracted. For households where predictable payroll, timely communication, and uniformly courteous interactions with leadership are essential to peace of mind, exploring other agencies with documented, steadier administrative performance is prudent.
The principal pros, staff dedication, rapid and compassionate care, and a customer-service orientation, do carry real weight. The agency is praised for an evident passion for seniors and for training-mindedness, including a CPR course that contributes to a sense of preparedness among caregivers. In practical terms, families may experience smoother day-to-day care when the team is cohesive, responsive, and willing to recognize good performance through raises. Those positives create a strong offset to the surroundings of a home-care provider where care quality appears steady and person-centered, offering real value beyond mere routine tasks.
However, the most consequential cons are administrative in nature and interpersonal at times. Reports of rude or unprofessional conduct from a particular supervisor highlight that leadership behavior can undercut the caregiving relationship. The negative feedback about one staff member’s communication style underscores a risk that encounters with management could color the overall experience, especially for families navigating complex schedules or asking for timely updates. The combination of late payments and uneven front-desk or supervisory courtesy erodes trust and can complicate care planning, even when direct caregiver performance remains strong.
Thus, decision-makers should weigh priorities carefully. If the priority is a warm, engaged care team with practical skills and visible commitment to compassionate service, Aliah Home Care Agency delivers substantial value. If the priority leans toward flawless administrative execution, consistently punctual payments, and uniformly professional interactions from leadership across all touchpoints, this agency may fall short relative to other options with stronger track records in operations and communications. The current mix, high caregiving quality with notable administrative and interpersonal blemishes, means choices will hinge on which aspect matters more for the family’s situation.
For the next steps, prospective families should pursue a targeted discovery process. Ask for a clear schedule of caregiver rotations, turnover rates, and the agency’s payroll timeline to confirm whether timely compensation is the norm. Request direct examples of how concerns are handled (and resolved) when a caregiver is late or communication falters. Inquire about who oversees care coordination, what training protocols exist beyond CPR, and how supervisory staff respond to complaints. Arrange meetings with care coordinators and, if possible, observe a caregiver interaction in the home. When a cooperative, respectful atmosphere with stable administration is achieved, Aliah Home Care Agency can be a strong partner; when administrative reliability or leadership consistency is uncertain, alternatives with firmer processes deserve serious consideration.
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