Holliswood Care Ctr in Jamaica, NY

Pros

• The staff are very friendly and accommodating.
• The staff are friendly, caring, and professional, focusing on the needs of patients and their families.
• Holliswood Center is a great place, with residents who are very happy and employees who are courteous.
• The facility has excellent service and friendly staff.
• The nurses and staff are very nice, welcoming, and professional.
• Holliswood Center is well kept, with a clean environment and courteous staff.
• The care and hospitality at Holliswood Center are remarkable.
• The rehabilitation team is doing a wonderful job helping residents regain independence.
• The admissions staff greet visitors warmly and make them feel they are in the right place.

Cons

• The reviewer described the facility as messy and dirty, with patients waiting hours and belongings hard to find, suggesting a chaotic environment.
• The reviewer warned not to send loved ones there, calling it a hellish facility where a grandmother was left unattended and unable to eat without help.
• The reviewer claimed staff yelled and screamed at patients and that the rooms were dirty, with toilets consistently clogged.
• The reviewer stated the place should be shut down, asserting it is not a place for humans.
• The reviewer described the food as nasty and noted that the patient made no real progress there.

Review

Holliswood Care Center in Jamaica, NY is best suited for families that want an active, home-like setting where rehabilitation and daily support are delivered with warmth and real hands-on attention. It works particularly well for residents who need structured therapy - physical, occupational, and speech - as part of a recovery plan or ongoing daily living assistance. The core strength is a staff culture that many families describe as friendly, approachable, and genuinely invested in their loved ones. The facility's social and recreational programming is frequently praised, suggesting a community atmosphere where residents aren't parked in a corner but are invited to participate, stay engaged, and feel seen.

Those weighing alternatives should consider how critical flawless consistency and environments come across on a day-to-day basis. While Holliswood earns a strong overall reputation, a portion of reviews points to issues that some families will not tolerate, including reports of disorganization, delays in care, and cleanliness concerns. Parking challenges and occasional lapses in basic logistics appear in some accounts, and a few reviewers describe experiences that feel harsher or more neglected. For families whose priority is an absolutely pristine environment with uniformly reliable operations and zero risk of feeling overlooked, it makes sense to explore other options that emphasize those dimensions more consistently.

The strongest pro line is the people and the rehab-focused care. Numerous reviewers highlight friendly, professional caregivers who listen, explain what's happening, and adjust plans promptly. The rehabilitation teams are frequently cited for progress - patients moving toward mobility and independence - and the presence of dedicated social work support and admissions staff helps families feel guided rather than left to figure things out on their own. When care plans are executed well, Holliswood's strengths translate into tangible improvements in daily living and recovery, and that optimistic, homey vibe often becomes a decisive factor for families seeking reassurance and continuity.

However, the not-so-great notes cannot be dismissed. A few accounts describe dirty conditions, misplaced belongings, or neglect that left families doubting whether the environment was truly safe or supportive. The most severe critiques - claims of prolonged neglect or unsafe practices - serve as stark outliers but still demand attention and verification during due diligence. Parking logistics, inconsistent day-to-day responsiveness, and variability in patient experience across wings or shifts are repeatedly mentioned. In short, Holliswood can deliver warmth, companionship, and effective rehab, but gaps in operational consistency and cleanliness exist enough to require careful vetting before committing.

To navigate this decision, approach Holliswood with a practical, due-diligence mindset. Visit more than once, ideally with the person who will be the primary point of contact, and tour multiple units to observe how staff interact with residents at different times. Speak with front-office personnel, the nursing leadership, and the social services team about care coordination, schedule transparency, and how differences between shifts are managed. Ask pointed questions about housekeeping, meal quality, incident reporting, and response times - then seek current residents or families to share their latest experiences. If possible, request to meet the rehabilitation team and review a sample week of therapy plans to gauge pace, intensity, and personalization. The standout testimonials about Tiffany James and other administrators can be a reliable gauge of how well the center translates its philosophy into day-to-day practice.

In the final assessment, Holliswood Care Center is a compelling option for seniors needing meaningful rehabilitation and a personable, family-oriented care environment in Jamaica. The positives - engaged staff, clear communication, and a rehab-forward approach - often offset the inevitable stressors of choosing long-term care, especially when a family can actively participate in oversight and care planning. Yet the center is not without risk: cleanliness lapses and inconsistencies in day-to-day operation have appeared in reviews strong enough to warrant scrutiny. For families prioritizing a warm, community-driven atmosphere with strong rehab outcomes, Holliswood earns serious consideration as one of the stronger, more personal choices in the area, provided due diligence is conducted and expectations are precisely aligned with what the center routinely delivers.

This part of Jamaica, New York offers a variety of amenities and services that cater to the needs of seniors. With several parks nearby such as Cunningham Park and Forest Park, residents can enjoy outdoor activities and nature walks. There are also multiple pharmacies in close proximity for easy access to medications. Additionally, there are reputable hospitals like Winthrop University Hospital within a reasonable distance for any medical needs. Places of worship like St Luke's Episcopal Church and Congregation Sons of Israel provide spiritual support for residents. With convenient transportation options including subway stations and car rental services, getting around the area is convenient. The presence of cafes like Starbucks provides opportunities for socializing and enjoying a cup of coffee. Overall, this area offers a range of essential services and recreational opportunities that make it an attractive option for seniors looking to settle down in a vibrant community.

Parks

• Cunningham Park (1.4 miles)
• Alley Pond Park (2.1 miles)
• Forest Park (4.3 miles)
• Flushing Meadows Corona Park (4.9 miles)
• Allenwood Park (6.1 miles)
• Hempstead Lake State Park (6.6 miles)

Restaurants

• White Castle (1.4 miles)
• McDonald's (3.3 miles)
• Burger King (3.4 miles)
• Taco Bell (3.5 miles)
• Bobby Van's Steakhouse (4.7 miles)
• Air France Lounge (4.9 miles)

Pharmacies

• CVS Pharmacy (1.4 miles)
• Walgreens (2.4 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (3.8 miles)

Theaters

• AMC Fresh Meadows 7 (2.3 miles)

Transportation

• MTA - Sutphin Boulevard Subway Station (2.4 miles)
• LIRR - Jay / Hall Tower (2.5 miles)
• LIRR - Jamaica Station (2.5 miles)
• MTA Subway - Briarwood (3 miles)
• LIRR - Floral Park Station (3.2 miles)
• JFK AirTrain - Federal Circle Station (4.2 miles)
• Avis Rent A Car (4.2 miles)

Hospitals

• Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (4.1 miles)
• Winthrop University Hospital New Life Center (6.6 miles)
• Winthrop University Hospital (6.6 miles)

Places of Worship

• St Luke's Episcopal Church (4.2 miles)
• Congregation Sons of Israel (6.2 miles)

Cafes

• Starbucks (4.9 miles)
• Starbucks (5.6 miles)
• Starbucks (5.7 miles)

Physicians

• 2 Pro Health Plaza (5 miles)
• Orlin & Cohen Orthopedic Group (5.9 miles)
• North Shore Gastroenterology Associates PC (6.3 miles)
• Winthrop Professional Building (6.7 miles)