Holliswood Care Ctr

Pros

• The staff were very friendly.
• Shakira's pleasant personality and the attention she gave my uncle were appreciated.
• The staff were nice and accommodating.
• Excellent service and communication.
• The staff are friendly and caring.
• Everyone was nice, polite, and professional.
• Holliswood Center is a great place; residents are happy and employees are courteous.
• Holliswood staff are friendly, caring, and professional; they focus on the needs of patients and families.
• The facility is well kept and neat; the staff are friendly and welcoming.
• Registration was a breeze; staff were friendly and professional.

Cons

• The reviewer described the facility as messy and dirty, with patients left in the hall and delays in basic tasks like moving a patient and finding clothes.
• The reviewer warned others not to send loved ones there, calling it a hell facility and not a place for humans.
• The reviewer reported a family member being left alone for hours, with old and broken beds and nurses who do not care.
• The reviewer criticized the food as nasty and said the resident made no progress.
• The reviewer claimed they would have given many stars but were told they could not return, expressing frustration and disbelief at the lack of help.
• The reviewer stated that this is not a pleasant place for anyone to be.

Review

The collection of experiences at Holliswood Center presents a picture of a facility where moments of warmth and attentive care sit alongside troubling reports of neglect and disorganization. Across many reviews, there is a clear thread of appreciation for the people who work there and for the sense of hospitality that staff aim to provide. Families repeatedly praised the friendly, professional demeanor of the staff, the comfort of visiting and engaging with residents, and the opportunities for social interaction and activity that give life to the center. The sentiment is especially strong when it comes to staff who make an extra effort to connect with patients and families, and when visitors recall experiences of genuine hospitality.

Several reviews highlight specific individuals and moments that stood out in a positive way. The recreational staff, for example, received noticeable praise for a kind and engaging presence; one reviewer singled out Shakira for her pleasant personality and the attention she gave to a relative. Another reviewer thanked Tracy Pizziruzo for recommending the facility, signaling the positive ripple effects that a strong staff recommendation can have on a family's decision. Across multiple notes, Joy was recognized for hospitality and professionalism, while others remembered nurses and CNAs - such as Ms. Lewis - who provided steady, compassionate care. In addition to personal interactions, some residents are described as benefiting from the center's therapy services, with accounts of physical therapists helping patients regain movement and strength. A sense of organized care is also conveyed through remarks about smooth admissions processes, well-maintained facilities, and a broad team approach from administration to social work.

In a more balanced tone, several reviews reflect appreciation for the center's efforts to address needs promptly and to keep families informed. Phrases like "the staff are friendly and address situations immediately" and "great care from Administration to Social Work" reflect a hope for reliable responsiveness and thorough communication. Some reviewers emphasize the importance of a clean, well-kept environment, complimenting the facility for being neat and orderly and for maintaining a welcoming atmosphere for residents and visitors alike. There is also gratitude for the social and emotional support offered by staff, along with recognition that the hospital-to-rehabilitation transition can be stressful and that clear guidance from the care team makes a meaningful difference.

Not all feedback aligns on the same positive axis. A number of comments express serious concerns about the quality of care and living conditions at times. One extended review describes a scene of neglect and disorganization: patients left in hallways, difficulty finding patient belongings, and delays in moving a grandparent from a wheelchair to a bed. The reviewer laments a sense of chaos, noting old and broken beds, overlooked meals, and a perception that staff were distracted or disengaged. In that narrative, only one nurse - Gena - was recalled as helpful, painting a picture of uneven care where the balance of attentiveness varied widely by moment and by staff member. This perspective underscores the risk families perceive when care routines are inconsistent and when basic needs do not seem to be consistently met.

A subset of reviews veers into strongly negative territory, with expressions that the facility is not fit for loved ones and should be avoided. One reviewer described Holliswood as a "hell facility" and urged others not to send family members there, recounting experiences of neglect that left the patient in distress and untreated, and alleging a broader culture of apathy among staff. Another reviewer labeled the center as a place that is "no place for humans," calling for shutdown if governance does not rectify problems. These accounts emphasize alleged issues with patient safety, hygiene, and overall environment, and they stand in stark contrast to the more favorable notes about warmth and competence. Together, they illustrate how critical safe, compassionate care is to families and how quickly trust can be eroded when care feels inconsistent or negligent.

In sum, the impressions of Holliswood Center appear to be sharply divided. For many families, the facility represents a source of comfort and support: friendly staff, personal attention, opportunities for activities, and reliable communication create a positive caregiving experience. For others, the same institution evokes frustration and fear: reports of delays, poor cleanliness, inadequate attention to basic needs, and even allegations of mistreatment. The breadth of experiences suggests that outcomes may depend heavily on individual staff, the specific unit or shift, and the moment-to-moment dynamics of care. For prospective families, the takeaway is clear: engaging with the center thoughtfully - visiting, meeting with administration and frontline staff, asking about therapy and daily care routines, and assessing cleanliness and food quality - appears essential to forming an accurate picture of what Holliswood Center can offer. The varyingly described experiences remind us that in long-term care, the human connection at every level - from administration to aides - to a resident's daily routines, can make a profound difference in whether the stay feels like safe support or a troubling ordeal.

This part of Jamaica, New York offers a variety of amenities and services that cater to the needs of seniors. With several parks nearby such as Cunningham Park and Forest Park, residents can enjoy outdoor activities and nature walks. There are also multiple pharmacies in close proximity for easy access to medications. Additionally, there are reputable hospitals like Winthrop University Hospital within a reasonable distance for any medical needs. Places of worship like St Luke's Episcopal Church and Congregation Sons of Israel provide spiritual support for residents. With convenient transportation options including subway stations and car rental services, getting around the area is convenient. The presence of cafes like Starbucks provides opportunities for socializing and enjoying a cup of coffee. Overall, this area offers a range of essential services and recreational opportunities that make it an attractive option for seniors looking to settle down in a vibrant community.

Parks

• Cunningham Park (1.4 miles)
• Alley Pond Park (2.1 miles)
• Forest Park (4.3 miles)
• Flushing Meadows Corona Park (4.9 miles)
• Allenwood Park (6.1 miles)
• Hempstead Lake State Park (6.6 miles)

Restaurants

• White Castle (1.4 miles)
• McDonald's (3.3 miles)
• Burger King (3.4 miles)
• Taco Bell (3.5 miles)
• Bobby Van's Steakhouse (4.7 miles)
• Air France Lounge (4.9 miles)

Pharmacies

• CVS Pharmacy (1.4 miles)
• Walgreens (2.4 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (3.8 miles)

Theaters

• AMC Fresh Meadows 7 (2.3 miles)

Transportation

• MTA - Sutphin Boulevard Subway Station (2.4 miles)
• LIRR - Jay / Hall Tower (2.5 miles)
• LIRR - Jamaica Station (2.5 miles)
• MTA Subway - Briarwood (3 miles)
• LIRR - Floral Park Station (3.2 miles)
• JFK AirTrain - Federal Circle Station (4.2 miles)
• Avis Rent A Car (4.2 miles)

Hospitals

• Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (4.1 miles)
• Winthrop University Hospital New Life Center (6.6 miles)
• Winthrop University Hospital (6.6 miles)

Places of Worship

• St Luke's Episcopal Church (4.2 miles)
• Congregation Sons of Israel (6.2 miles)

Cafes

• Starbucks (4.9 miles)
• Starbucks (5.6 miles)
• Starbucks (5.7 miles)

Physicians

• 2 Pro Health Plaza (5 miles)
• Orlin & Cohen Orthopedic Group (5.9 miles)
• North Shore Gastroenterology Associates PC (6.3 miles)
• Winthrop Professional Building (6.7 miles)