Hollis Park Manor Nursing Home
Save191 06 Hillside Avenue, Hollis, NY 11423
For more information about senior living options: (844) 490-3973
Hollis Park Manor Nursing Home offers a 1-bedroom accommodation at a monthly cost of $5,500, which is notably higher than both the average rates for Queens County, priced at $4,673, and the broader New York state average of $4,307. This discrepancy highlights the premium associated with Hollis Park Manor, likely reflecting its unique amenities, personalized care services, or location advantages within the community. While it may represent a significant investment compared to nearby options, many families find value in the specialized support and enriched environment provided at this facility.
| Floor plans | Hollis Park Manor Nursing Home | Queens County | New York |
|---|---|---|---|
| 1 Bedroom | $5,500 | $4,673 | $4,307 |
Hollis Park Manor elicits a wide spectrum of experiences from the families and patients who interact with it. On one end, a number of visitors sing praise for the staff, especially noting professionalism, caring, and a welcoming atmosphere. A family member who has lived at the facility for about four years and is now 100 years old is described as having received excellent care. Two names repeatedly mentioned in glowing terms are Sharon Salberg and Sharon D. - described as staples who make the place feel welcoming, keep operations running smoothly, and demonstrate both knowledge and professionalism. In their telling, Hollis Park Manor can feel like a small but well-run rehab community, and the front desk staff are described as helpful, even noting that the facility offers car service for visits and that nothing feels beyond the capacity of the team when it comes to addressing a resident's needs. For some families, these positive interactions create lasting gratitude and a willingness to recommend the facility.
Yet, alongside these favorable impressions, a large portion of the reflections paints a very different picture, populated by concerns about cleanliness, neglect, and poor communication. One recurring complaint centers on the cleanliness of rooms and the consistency of basic cares. A reviewer recounts a visit on December 1, 2024 in which a room was filthy, and their mother had not had a bath since before Thanksgiving. They describe confrontations with a floor supervisor who allegedly accused the resident of bathing independently in the night, a claim that the reviewer disputes given the resident's claustrophobia. They also report that beds were not cleaned and sheets were only changed when the family member spoke up - a pattern they describe as neglect rather than routine housekeeping. The sentiment is that such conditions amount to more than mere administrative lapses, but a failure to meet basic care standards.
Access and visitation practices are another focal point of concern. On December 7, 2024, a family member states they were told they could not enter the building, in what was described as a unilateral restriction prompted by a complaint about staff behavior. The family alleges they found a text message from the resident's daughter that claimed a sibling had verbally assaulted employees and that, as a consequence, the family member had been banned from visiting. They say the claim involved accusations about dementia-related agitation and dosing, and they threatened to pursue an elderly abuse complaint if allowed entry did not resume. The episode is framed as evidence of a troubling climate in which families feel disempowered and blocked from reliable access to their loved ones.
Other accounts emphasize the emotional toll of living with the facility's environment. A reviewer recounts their father's hospitalization and subsequent stay, noting that while the front desk could assist with needs and transportation, the broader experience within the facility could still feel challenging. They acknowledge that "most places" have staff who do not care, but emphasize that in their view, many nurses at Hollis Park Manor do care; they simply contend that construction noise and other operational factors can detract from the overall experience.
A more severe and unambiguous critique appears in another substantial testimonial that calls the place a "Hollis horror house." This account covers a full month-long stay after a spinal surgery, with a litany of accusations against management and frontline staff. The writer describes a nurse who was "quick and rough" during a shirt change, causing neck pain and necessitating painkillers and X-rays to rule out injury. They recount nocturnal disruptions, including an attempted blood draw that interrupted rest, and they fault management for poor communication between day and night shifts, as well as between morning and afternoon staff. The reviewer also alleges unsafe medication practices, such as a dose being used for another patient and a lack of adequate supplies to clean a PICC line, along with a pattern of broken or incomplete recordkeeping and a general sense that patient safety and dignity were not prioritized.
In another highly critical entry, a different writer labels the facility as substandard and dangerous, suggesting that a single month's stay was an experience of "hell." They describe insufficient care for a PICC line, delays in addressing a patient's needs, repeated failures to stock necessary medical supplies, and conversations about safety that did not translate into action. The reviewer explicitly calls for a closer state inspection and advocates that families should be prepared to advocate aggressively to secure even the basics of care.
A separate, lengthy review leans into a theme this facility's reputation may be known for among some families: the sense that management and administrative processes are disconnected from day-to-day patient care. The writer believes that the administrative staff show little investment beyond initiating complaints or escalating questions, while the frontline workers exhibit both skill and dedication in some cases and neglect in others. They describe a routine that can feel disorganized, lacking coherent safety protocols, and hampered by supply shortages and inconsistent responses to patient needs. The overall impression is of a system that can function adequately in a few moments but fails to consistently maintain a standard of care that aligns with patient and family expectations.
Together, these reviews present a facility that cannot be easily characterized as simply good or bad. There are undeniable testimonials of compassionate, well-regarded staff members who contribute to a welcoming environment and meaningful care, especially from named employees who are repeatedly praised. At the same time, there are persistent, detailed complaints about neglectful practices, poor communication, restricted access to loved ones, distressing medical management issues, and a sense that some days feel overwhelmed by administrative mismatches and operative noise. Taken as a whole, the mix of experiences underscores the importance of ongoing oversight, transparent reporting, and a focus on consistency in both daily care and the human aspects of treatment - so that the positive, person-centered care that some families witness can be the norm rather than the exception.
Hollis Park Manor Nursing Home, located in Hollis, NY, offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, allowing residents to pamper themselves and maintain their personal grooming needs. Cable or satellite TV is available for entertainment purposes, along with community-operated transportation for convenience.
For those looking to stay connected in the digital age, a computer center and Wi-Fi/high-speed internet are provided. Meals are served in a spacious dining room with restaurant-style dining, offering a variety of delicious options prepared by the staff. Private bathrooms provide added privacy and convenience.
To support physical fitness and wellness, Hollis Park Manor includes a fitness room and outdoor space for recreational activities. A gaming room is also available for residents to engage in social interactions and friendly competition. A small library provides opportunities for reading and personal growth.
Housekeeping services ensure that living spaces are kept clean and tidy. Move-in coordination assists new residents in transitioning smoothly into their new home. Non-medical transportation arrangements are made for easy access to nearby places such as doctors' appointments.
In terms of care services, Hollis Park Manor offers 24-hour call systems and supervision to ensure the safety of its residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management helps individuals stay on top of their prescriptions, while a mental wellness program promotes emotional well-being.
Special dietary restrictions can be accommodated at meal times to cater to individual needs. Transportation arrangements help facilitate day trips and allow residents to explore nearby parks, pharmacies, restaurants, places of worship, theaters, and hospitals.
With its range of amenities and care services, Hollis Park Manor Nursing Home provides a comfortable, supportive environment where residents can enjoy their golden years with peace of mind.
Hollis Park Manor Nursing Home offers a 1-bedroom accommodation at a monthly cost of $5,500, which is notably higher than both the average rates for Queens County, priced at $4,673, and the broader New York state average of $4,307. This discrepancy highlights the premium associated with Hollis Park Manor, likely reflecting its unique amenities, personalized care services, or location advantages within the community. While it may represent a significant investment compared to nearby options, many families find value in the specialized support and enriched environment provided at this facility.
Hollis Park Manor Nursing Home is located at 191 06 Hillside Avenue, Hollis, NY 11423 in Queens County, New York
Hollis Park Manor Nursing Home on seniors.fyi includes 10 photos including images showing landscaping, urban, dining, building, outdoor, decor, reception, architecture, and more.
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