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Highland Care Center in Jamaica, NY

Highland Care Center is a nursing home community in Jamaica, NY.

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Highland Care Center in Jamaica, NY

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  • Interior

    A cozy bedroom with wooden furniture and a single bed.

  • Decor

    An empty dining area with tables covered in red tablecloths and neatly arranged chairs.

  • Building

    Entrance to a residential building with a green canopy and sign.

  • Bedroom

    A hospital room with two beds separated by a curtain and wooden furniture.

  • Windows

    A neatly arranged dining area with tables and chairs, featuring a flower vase centerpiece.

  • Television

    A small hotel room with a bed, sink, and television.

  • Exercise Equipment

    A rehabilitation room equipped with exercise equipment and therapy stairs.

  • Healthcare

    A well-arranged hospital room with a single bed, chair, and side table.

91 31 175Th Street, Jamaica, NY 11432

For more information about senior living options: (866) 208-4318

4.3 from 132 reviews
5 stars
92
4 stars
20
3 stars
2
2 stars
1
1 stars
17

Overall Review of Highland Care Center

common 22 reviews mention this

Staff kindness comes up often

Residents and families frequently describe the staff as kind, welcoming, and attentive.

Across the reviews, people repeatedly describe staff who take time to listen, answer questions, and respond quickly when help is needed. Visitors and family members mention feeling supported and informed, including involvement in care planning. Several reviews also highlight specific examples of staff checking on residents, helping with outings, and treating residents with dignity.

common 16 reviews mention this

Cleanliness and a secure feel

Many reviews mention the facility staying clean and feeling safe.

Many residents and visitors describe the building as very clean, well kept, and organized, with fresh-smelling halls and clean rooms. Security is also mentioned in a positive way, with some reviewers describing screening and check-in processes that made them feel more comfortable. A smaller number of reviews note concerns about cleanliness and room conditions, including an odor and maintenance-looking issues.

differentiator 8 reviews mention this

Rehab therapy is a key strength

Rehab and therapy are repeatedly described as helpful and well organized.

Reviews that discuss rehabilitation often mention daily PT and OT, therapists who monitor progress, and staff that help residents work toward mobility goals. Several people describe noticeable improvement over the first weeks, including getting back to walking and daily tasks. A few reviews raise concerns about medical attention and wound-related care, but the dominant rehab narrative is that therapy is active and supportive.

  • A rehabilitation room equipped with exercise equipment and therapy stairs.
common 4 reviews mention this

Activities help fill the days

Residents and visitors point to daily activities and planned entertainment.

Multiple reviews mention an active schedule, including bingo and music-related events, plus arts and crafts. Some reviewers describe recreational options like karaoke, movies, and time outside, and they say their loved one seems engaged. Others note that activities were available even if they personally did not attend during a visit.

caveat 6 reviews mention this

Care concerns include wound and communication

A minority of reviews describe serious breakdowns in care and follow-through.

Several low-rating reviews mention problems such as lack of adequate medical attention, inadequate wound care, or not acting promptly when something seemed urgent. Others describe communication breakdowns, including difficulty reaching staff and concerns about follow-up. There are also complaints about meal quality and feeding support, which adds to the overall concern for a subset of families.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 320 resident community capacity 320 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • John F Kennedy International (5 miles away) John F Kennedy International (5 miles away)
  • LaGuardia (7 miles away) LaGuardia (7 miles away)
  • Newark International (20 miles away) Newark International (20 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Transportation

  • MTA - Sutphin Boulevard Subway Station (1.3 miles)
  • LIRR - Jay / Hall Tower (1.3 miles)
  • LIRR - Jamaica Station (1.4 miles)
  • MTA Subway - Briarwood (1.8 miles)
  • Forest Hills – 71st Avenue (3.2 miles)
  • Avis Rent A Car (3.5 miles)
  • JFK AirTrain - Federal Circle Station (3.5 miles)

Parks

  • Cunningham Park (1.8 miles)
  • Alley Pond Park (2.9 miles)
  • Forest Park (3.2 miles)
  • Flushing Meadows Corona Park (4.1 miles)
  • Allenwood Park (6.8 miles)

Pharmacies

  • Walgreens (1.9 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (3.1 miles)
  • CVS Pharmacy (3.2 miles)
  • CVS Pharmacy (3.6 miles)
  • CVS Pharmacy (3.8 miles)

Theaters

  • AMC Fresh Meadows 7 (2.2 miles)

Restaurants

  • White Castle (2.4 miles)
  • Taco Bell (3.4 miles)
  • McDonald's (3.4 miles)
  • Burger King (3.9 miles)
  • Bobby Van's Steakhouse (4.2 miles)
  • Air France Lounge (4.5 miles)

Places of Worship

  • St Luke's Episcopal Church (3.1 miles)
  • Congregation Sons of Israel (6.6 miles)

Hospitals

  • Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (5.1 miles)

Cafes

  • Starbucks (6 miles)
  • Starbucks (6.3 miles)
  • Starbucks (6.4 miles)

Physicians

  • 2 Pro Health Plaza (6 miles)
  • Orlin & Cohen Orthopedic Group (6.7 miles)
  • North Shore Gastroenterology Associates PC (7.1 miles)

Frequently Asked Questions

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