Windsor Park Nursing Home in Queens Village, NY
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212 40 Hillside Avenue, Queens Village, NY 11427
For more information about senior living options: (844) 490-3973
The administrator, David Abramchik, is amazing. Windsor Park is praised for very good rehab and nursing care delivered in a friendly and professional manner. The staff and caretakers have treated residents like family for many years. The nursing team is available 24 hours and is highly cooperative and caring. The facility makes patients feel like family with a warm, home-like environment. Karen, the head nurse, is great and the staff are consistently dedicated. The front desk staff are professional, and the overall care is compassionate. The staff take time to know each resident and attend to their individual needs. The rehabilitation program is regarded as among the best in NYC, with excellent care and great food.
The nursing home is described as the worst the reviewer has ever seen, with severe understaffing and inadequate dementia care. They do not care about elderly residents and provide poor treatment. They have lied to the reviewer and their family about the care provided. The rooms are dirty and housekeeping does not clean properly. The nurses do not seem to care, with issues like not giving insulin when needed. The management is thoughtless and careless. They caution others not to send their loved ones there. The front desk staff are underpaid and overwhelmed, unable to handle the workload.Windsor Park Nursing Home in Queens Village is best suited for families seeking a warm, home-like environment with a strong emphasis on personalized attention and robust rehab services. It works well for residents who respond to consistent, day-to-day interactions with caregivers who remember names and share a genuinely caring approach. The facility earns points for open access to loved ones, with staff shown to be reachable and communicative, and for a sense of family continuity where long-tenured team members stay with residents through extended stays. For families prioritizing a humane, supportive atmosphere and active rehabilitation, Windsor Park can deliver meaningful, tangible benefits.
However, several reminders emerge from the reviews about who should consider alternatives. Those who require highly structured, dementia- and memory-care programs with airtight oversight may want to look elsewhere, given reports of understaffing and concerns about care quality in complex cases. Families highly sensitive to administrative transparency and procedural rigor will want to scrutinize how care plans are communicated and whether management consistently follows through on concerns. Additionally, households that cannot tolerate complaints about routine logistics - such as inconsistent linen care or questions about medical management - may prefer facilities with cleaner, more predictable operation and more standardized medical oversight.
The strongest positives - reliable rehab outcomes, a friendly, professional nursing team, and a culture that treats residents like family - often offset a mix of negative anecdotes. The rehab program is repeatedly praised for its effectiveness and the staff's willingness to collaborate with families and therapists. Several reviews highlight nurses, managers, and social workers who are cooperative and approachable, with the front desk and administrative team delivering a courteous, responsive first impression. When the care team is aligned, Windsor Park provides meaningful support for recovery, improved daily functioning, and a sense of security for families who want ongoing updates and a visible investment in their loved one's well-being.
Yet the downsides cannot be ignored. A portion of reviewers describe understaffing and inconsistent care, including claims that some staff members were not attentive or communicative, and that management occasionally fell short in addressing concerns promptly. Specific charges range from disorganization around supply and linen maintenance to questions about timely insulin administration and appropriate medical follow-up. Some families report feeling that certain care decisions were driven by speed or billing considerations rather than resident needs. The building itself is described as older with small rooms, which can contribute to a less expansive, less modern feel, and may affect residents who require more space or cognitive engagement through environment.
In practical terms, families weighing Windsor Park should verify several concrete factors before deciding. First, assess current staffing levels and turnover, and request a transparent tour of how caregiving assignments are made for residents with dementia or behavioral challenges. Inspect the physical space and cleanliness, especially in resident rooms and common areas, and ask for recent DOH inspection results. Probe about medical oversight: how often physicians visit, who handles insulin or medication adjustments, and how quickly concerns are escalated. Inquire about the rehabilitation program's composition, therapy frequency, and progress tracking, along with concrete examples of resident improvements. Finally, have frank conversations about visitation policies, family meetings, and the process for filing and tracking concerns so that expectations are clearly aligned.
Overall, Windsor Park represents a compelling option for families seeking a nurturing, family-style environment with strong rehab capabilities and a caregiving team that consistently earns trust through empathy and accessibility. It stands out when staff engagement thrives and residents are treated with individualized attention. But for families with concerns about staffing adequacy, administrative consistency, or modern facility standards, it is prudent to explore alternatives that may offer tighter governance, more spacious accommodations, or a risk profile that aligns more closely with those priorities. The decision should hinge on the resident's care needs, the family's tolerance for variability, and the degree to which the facility's relational strengths can compensate for any operational fragility. Windsor Park can be a home run for the right resident and family, but that fit must be confirmed through diligent, in-person evaluation.
70 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
John F Kennedy International (6 miles away) LaGuardia (7 miles away) Newark International (22 miles away) Westchester Cty (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Windsor Park Nursing Home in Queens Village, NY offers exceptional amenities and care services for seniors seeking a comfortable and fulfilling living environment. This assisted living community prides itself on providing residents with a wide range of amenities to enhance their quality of life.
The community features a beauty salon where residents can indulge in pampering treatments, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for residents to conveniently access nearby destinations. A computer center is provided for those who wish to stay connected online, while a small library caters to bookworms.
Residents enjoy delicious meals served in the dining room, with the option to choose from special dietary restrictions. For those who prefer cooking their own meals, kitchenettes are available in fully furnished apartments.
To promote physical well-being, residents have access to a fitness room and outdoor spaces where they can engage in activities or relax amidst nature. The gaming room offers entertainment options and social interaction opportunities. Housekeeping services ensure that living spaces are kept clean and tidy.
The staff at Windsor Park Nursing Home provides comprehensive care services round-the-clock, including assistance with activities of daily living such as bathing, dressing, and transfers. Residents requiring medication management receive proper support, while those on specialized diets like diabetes diets receive appropriate nutrition plans.
Mental wellness programs aim to enhance cognitive function and emotional well-being among residents. Transportation arrangements are made for non-medical purposes, enabling easy access to nearby places of interest like cafes, parks, pharmacies, restaurants, places of worship, theaters, physicians' offices, and hospitals.
A variety of engaging activities are offered on a daily basis including fitness programs and resident-run activities. Planned day trips allow residents to explore new places or revisit familiar ones within the vicinity.
With its array of amenities and dedicated care services,Windsor Park Nursing Home is an ideal choice for seniors seeking comfort, convenience,and an enriching lifestyle within a welcoming community.
Windsor Park Nursing Home is located at 212 40 Hillside Avenue, Queens Village, NY 11427 in Queens County, New York
Windsor Park Nursing Home on seniors.fyi includes 11 photos including images showing landscaping, outdoor, park, assistance, wheelchair, flag, outdoors, bathroom, and more.
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