Outdoors
Building
Dining
Outdoor
Bathroom
Park
Exercise
Wheelchair
Assistance

Windsor Park Nursing Home in Queens Village, NY

Windsor Park Nursing Home is a nursing home community in Queens Village, NY.

Information last verified: May 12, 2026

212 40 Hillside Avenue, Queens Village, NY 11427

For more information about senior living options: (866) 208-4318

3.9 from 43 reviews

5 stars

27

4 stars

4

3 stars

1

2 stars

1

1 stars

10

Overall Review of Windsor Park Nursing Home

common 14 reviews mention this

Caring staff and family feel

Many residents describe staff who treat people with warmth and thoughtfulness.

Across many reviews, families and residents describe the staff as genuinely caring and attentive, often with a consistent “family” feel. Several reviewers also mention staff taking time to learn residents personally and keeping families updated with questions or concerns. A few reviews credit specific staff members for responsiveness and kindness. Not every review is positive, but caring support is a clear recurring theme in the feedback.

caveat 4 reviews mention this

Cleanliness issues raise concerns

Some reviewers report unpleasant odors and inadequate cleaning.

A set of reviews raise concerns about cleanliness, including reports of smells, rooms not being cleaned as expected, and laundry problems. One reviewer described a visible issue with sheets that remained on the bed after multiple days. Another review said housekeeping did not clean thoroughly and that the rooms looked dirty. A separate review did mention the facility felt clean, but overall cleanliness complaints appear repeatedly among the negative comments.

caveat 4 reviews mention this

Call response and basic care

Several reviewers describe delayed help during urgent moments.

Multiple negative reviews describe situations where residents needed assistance and help did not arrive as expected. Other complaints focus on basic care timing, including medication and insulin concerns, along with reports that staff did not seem to care. Some reviews also allege communication breakdowns about care decisions and treatment. Taken together, the criticism is centered on whether urgent needs and daily care are handled promptly and consistently.

common 3 reviews mention this

Family communication stays available

Families describe easy access to staff for questions and updates.

Several reviews emphasize that families felt supported through ongoing access to the nursing department and leadership. One review specifically mentions a 24/7 visitor approach, while others describe staff being available around the clock for questions or for staying informed about a loved one’s situation. A separate review highlights that the team keeps families updated and can be reached to discuss care.

caveat 2 reviews mention this

Rehab for dementia varies

Reviews disagree on how well the community handles dementia care.

Some reviewers say the facility was not equipped for dementia or Alzheimer’s patients and describe it as understaffed for that kind of need. Other reviews describe a positive experience with early-onset dementia, including staff willingness to accommodate as conditions changed. Because these accounts point in different directions, dementia care quality appears uneven in the feedback.

common 2 reviews mention this

Food quality and feeding support

Meals are praised by some reviewers, and others highlight feeding help.

At least a couple of reviews mention positive experiences related to food, including praise for the food in the rehab setting. Another review describes the staff taking extraordinary time with feeding for a resident who could not eat independently. While overall dining details aren’t broadly repeated, these comments suggest both food satisfaction and hands-on feeding support can be strengths for some residents.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

70 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

John F Kennedy International (6 miles away)
LaGuardia (7 miles away)
Newark International (22 miles away)
Westchester Cty (24 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Parks

Cunningham Park (1 miles)
Alley Pond Park (1.1 miles)
Flushing Meadows Corona Park (5 miles)
Forest Park (5.1 miles)
Allenwood Park (5.1 miles)
Hempstead Lake State Park (6.4 miles)

Restaurants

White Castle (1.5 miles)
Burger King (2.5 miles)
McDonald's (2.7 miles)
Taco Bell (3.1 miles)
Bobby Van's Steakhouse (5.7 miles)
Air France Lounge (6 miles)
Toku Modern Asian (6.4 miles)

Theaters

AMC Fresh Meadows 7 (2 miles)

Pharmacies

CVS Pharmacy (2 miles)
CVS Pharmacy (2.6 miles)
CVS Pharmacy (2.8 miles)
CVS Pharmacy (2.9 miles)
Walgreens (2.9 miles)
CVS Pharmacy (3 miles)
Walgreens (3.1 miles)

Transportation

LIRR - Floral Park Station (2.5 miles)
MTA - Sutphin Boulevard Subway Station (3.4 miles)
LIRR - Jay / Hall Tower (3.4 miles)
LIRR - Jamaica Station (3.4 miles)
LIRR - Little Neck Station (3.5 miles)
LIRR New Hyde Park Station (3.7 miles)
MTA Subway - Briarwood (3.7 miles)

Hospitals

Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (3.1 miles)
Winthrop University Hospital New Life Center (5.8 miles)
Winthrop University Hospital (5.8 miles)
St Francis Hospital (7 miles)

Cafes

Starbucks (3.9 miles)
Starbucks (4.6 miles)
Starbucks (6 miles)

Physicians

2 Pro Health Plaza (4 miles)
North Shore Gastroenterology Associates PC (5.3 miles)
Winthrop Professional Building (6 miles)
Orlin & Cohen Orthopedic Group (6.1 miles)

Places of Worship

St Luke's Episcopal Church (4.9 miles)
Community Church of East Williston (6.5 miles)
Congregation Sons of Israel (6.8 miles)

Frequently Asked Questions

Where is Windsor Park Nursing Home?

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