Windsor Park Nursing Home

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Windsor Park Nursing Home

212 40 Hillside Avenue, Queens Village, NY 11427

For more information about senior living options: (844) 490-3973

4.4 from 9 reviews
5 stars
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4 stars
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3 stars
1
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Skilled Nursing Facility

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    Overall Review

    Pros

    • pro The staff at Windsor Park consistently provide friendly and professional care to their patients, making them feel like family.
    • pro Residents receive exceptional attention and kindness from the caregivers, which greatly enhances their quality of life.
    • pro Windsor Park allows 24/7 visitation with full precautions, fostering a supportive environment for families and friends.
    • pro Many long-term residents have built strong bonds with the staff, who are praised for their dedication and compassion.
    • pro The facility is noted for its cleanliness, with attentive staff ensuring residents are well-groomed and cared for.
    • pro Family members appreciate the open communication and updates about their loved ones’ well-being from the nursing team.
    • pro The personal touch in care provided by the staff is highlighted as a significant factor that sets Windsor Park apart from other facilities.

    Cons

    • pro The front desk personnel at Windsor Park are underpaid and overwhelmed with multiple job responsibilities, leading to a lack of proper support.
    • pro The facility's design and environment felt depressing, with small rooms and minimum height ceilings contributing to an uncomfortable atmosphere.
    • pro There were concerns about security, as the nurses were behind glass at the welcome desk, raising questions about the safety and well-being of residents.
    • pro Although the staff was friendly, some of the physical spaces like the dining room felt limiting due to fewer windows and a poor layout compared to other facilities.

    Review

    Windsor Park Nursing Home has garnered a reputation for providing exceptional care and support to its residents, as evidenced by heartfelt testimonials from family members of patients who have spent considerable time at the facility. Many reviewers consistently highlight the dedication and compassion of the staff, noting that they treat both patients and their families with kindness and professionalism. The environment fosters a sense of community, where visitors feel welcomed and valued, which is particularly beneficial for those navigating the challenging circumstances of rehabilitation or long-term care. The facility often allows visitors to come 24/7, ensuring that families can maintain close connections with their loved ones while adhering to necessary safety precautions.

    The commitment exhibited by the staff is especially praised in individual accounts. Reviewers mention specific nurses and managers such as Jaconto, RN, Jessie, and Karen, who have gone above and beyond in their roles. Their efforts are not only appreciated by the patients but also warmly recognized by family members who express gratitude for the personalized attention their loved ones receive. With some staff having served in the facility for many years, longstanding relationships between caregivers and residents contribute to a familial atmosphere that aids significantly in patient recovery and comfort.

    One poignant review speaks to the experience of having a loved one stay at Windsor Park for over eight years. This long-term residency allowed family members to observe how caregivers became integral parts of their lives. The consistent presence of familiar faces reassured both patients and families alike during difficult times. The reviewer noted an unwavering commitment among staff members who took pride in their work—something deeply appreciated by both them and their loved one during her stay.

    However, while overall sentiments lean towards high praise for patient care, there are concerns regarding operational aspects within the facility. Some reviewers highlighted challenges faced by front desk workers who were reported as being underpaid and overwhelmed with responsibilities beyond their designated roles. This issue raises questions about employee well-being which could ultimately affect patient experiences; thus indicating room for improvement on administrative levels while maintaining high-quality medical care.

    Additionally, environmental factors influence perceptions of Windsor Park's effectiveness as a rehab center or nursing home. Some reviews expressed discontent with certain physical aspects of the facility itself—mentioning cramped living spaces reminiscent of an outdated school building—with small rooms leading to feelings of confinement among residents. Common areas seemed less inviting due to low ceilings and limited access to natural light, making it somewhat less appealing than other more modern facilities. Feedback regarding these structural limitations suggests that an upgrade or renovation might further enhance resident satisfaction at Windsor Park.

    Despite these critiques regarding spatial arrangements or staffing issues at reception points, overwhelming consensus persists about the quality of direct care delivered at Windsor Park Nursing Home. Family members openly relay gratitude for how well residents were treated; cleanliness was maintained diligently while personal grooming needs were exceptionally attended to—even amidst challenges posed by conditions like dementia or post-stroke rehabilitation restrictions. It’s this combination—the genuine caring nature of its staff alongside sincere efforts made toward ensuring dignity—that earns Windsor Park its highest recommendations from those who've experienced its services firsthand.

    In summary, Windsor Park stands out primarily due to its dedicated personnel who create an atmosphere rich with compassion while addressing individual needs holistically—far exceeding expectations typically associated with assisted living environments focused purely on facility aesthetics or broad programming offerings alone. In a world where healthcare settings can often feel impersonal or transactional, it appears Windsor Park actively cultivates meaningful connections that bridge emotional gaps within challenging circumstances typical throughout long-term caregiving journeys.

    Features

    Housing

    • 70 resident community capacity 70 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing Facility

    Amenities

    • Air-conditioning Air-conditioning
    • Beauty salon Beauty salon
    • Cable or satellite TV Cable or satellite TV
    • Computer center Computer center
    • Dining room Dining room
    • Fitness room Fitness room
    • Fully furnished Fully furnished
    • Gaming room Gaming room
    • Garden Garden
    • Housekeeping services Housekeeping services
    • Kitchenette Kitchenette
    • Move-in coordination Move-in coordination
    • Outdoor space Outdoor space
    • Private bathrooms Private bathrooms
    • Restaurant-style dining Restaurant-style dining
    • Small library Small library
    • Telephone Telephone
    • Wellness center Wellness center
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Transportation

    • Community operated transportation Community operated transportation
    • Transportation arrangement Transportation arrangement
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Care Services

    • 12-16 hour nursing 12-16 hour nursing
    • 24-hour call system 24-hour call system
    • 24-hour supervision 24-hour supervision
    • Activities of daily living assistance Activities of daily living assistance
    • Assistance with bathing Assistance with bathing
    • Assistance with dressing Assistance with dressing
    • Assistance with transfers Assistance with transfers
    • Diabetes diet Diabetes diet
    • Meal preparation and service Meal preparation and service
    • Medication management Medication management
    • Mental wellness program Mental wellness program
    • Special dietary restrictions Special dietary restrictions

    Dining

    • Diabetes diet Diabetes diet
    • Special dietary restrictions Special dietary restrictions

    Activities

    • Community-sponsored activities Community-sponsored activities
    • Concierge services Concierge services
    • Fitness programs Fitness programs
    • Planned day trips Planned day trips
    • Resident-run activities Resident-run activities
    • Scheduled daily activities Scheduled daily activities

    Description

    Windsor Park Nursing Home in Queens Village, NY offers exceptional amenities and care services for seniors seeking a comfortable and fulfilling living environment. This assisted living community prides itself on providing residents with a wide range of amenities to enhance their quality of life.

    The community features a beauty salon where residents can indulge in pampering treatments, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for residents to conveniently access nearby destinations. A computer center is provided for those who wish to stay connected online, while a small library caters to bookworms.

    Residents enjoy delicious meals served in the dining room, with the option to choose from special dietary restrictions. For those who prefer cooking their own meals, kitchenettes are available in fully furnished apartments.

    To promote physical well-being, residents have access to a fitness room and outdoor spaces where they can engage in activities or relax amidst nature. The gaming room offers entertainment options and social interaction opportunities. Housekeeping services ensure that living spaces are kept clean and tidy.

    The staff at Windsor Park Nursing Home provides comprehensive care services round-the-clock, including assistance with activities of daily living such as bathing, dressing, and transfers. Residents requiring medication management receive proper support, while those on specialized diets like diabetes diets receive appropriate nutrition plans.

    Mental wellness programs aim to enhance cognitive function and emotional well-being among residents. Transportation arrangements are made for non-medical purposes, enabling easy access to nearby places of interest like cafes, parks, pharmacies, restaurants, places of worship, theaters, physicians' offices, and hospitals.

    A variety of engaging activities are offered on a daily basis including fitness programs and resident-run activities. Planned day trips allow residents to explore new places or revisit familiar ones within the vicinity.

    With its array of amenities and dedicated care services,Windsor Park Nursing Home is an ideal choice for seniors seeking comfort, convenience,and an enriching lifestyle within a welcoming community.

    Nearby Places of Interest

    Parks

    • Cunningham Park (1 miles)
    • Alley Pond Park (1.1 miles)
    • Flushing Meadows Corona Park (5 miles)
    • Forest Park (5.1 miles)
    • Allenwood Park (5.1 miles)
    • Hempstead Lake State Park (6.4 miles)

    Restaurants

    • White Castle (1.5 miles)
    • Burger King (2.5 miles)
    • McDonald's (2.7 miles)
    • Taco Bell (3.1 miles)
    • Bobby Van's Steakhouse (5.7 miles)
    • Air France Lounge (6 miles)
    • Toku Modern Asian (6.4 miles)

    Theaters

    • AMC Fresh Meadows 7 (2 miles)

    Pharmacies

    • CVS Pharmacy (2 miles)
    • CVS Pharmacy (2.6 miles)
    • CVS Pharmacy (2.8 miles)
    • CVS Pharmacy (2.9 miles)
    • Walgreens (2.9 miles)
    • CVS Pharmacy (3 miles)
    • Walgreens (3.1 miles)

    Transportation

    • LIRR - Floral Park Station (2.5 miles)
    • MTA - Sutphin Boulevard Subway Station (3.4 miles)
    • LIRR - Jay / Hall Tower (3.4 miles)
    • LIRR - Jamaica Station (3.4 miles)
    • LIRR - Little Neck Station (3.5 miles)
    • LIRR New Hyde Park Station (3.7 miles)
    • MTA Subway - Briarwood (3.7 miles)

    Hospitals

    • Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (3.1 miles)
    • Winthrop University Hospital New Life Center (5.8 miles)
    • Winthrop University Hospital (5.8 miles)
    • St Francis Hospital (7 miles)

    Cafes

    • Starbucks (3.9 miles)
    • Starbucks (4.6 miles)
    • Starbucks (6 miles)

    Physicians

    • 2 Pro Health Plaza (4 miles)
    • North Shore Gastroenterology Associates PC (5.3 miles)
    • Winthrop Professional Building (6 miles)
    • Orlin & Cohen Orthopedic Group (6.1 miles)

    Places of Worship

    • St Luke's Episcopal Church (4.9 miles)
    • Community Church of East Williston (6.5 miles)
    • Congregation Sons of Israel (6.8 miles)

    Frequently Asked Questions

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