The Heritage Rehabilitation And Health Care Center in Brooklyn, NY
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5606 15Th Avenue, Brooklyn, NY 11219
For more information about senior living options: (844) 490-3973
Heritage Center is described as a warm, home-like, welcoming environment. The staff are attentive, professional, and genuinely caring, treating residents like family. The rehabilitation programs are tailored to each resident's needs and support meaningful progress. Families receive regular updates and clear communication from the staff. The facility is clean, well-maintained, and inviting. Activities and events, such as performances, contribute to a positive, engaging atmosphere for residents. Nurse Maria is praised for going above and beyond in patient care. The center comes highly recommended for quality rehabilitation and compassionate care.
The facility's communication was poor; updates and a tailored care plan were promised but delivered as rushed calls, missed medications, and neglect. He was repeatedly found in soiled clothing, uncomfortable and humiliated, with staff seeming indifferent or defensive when concerns were raised. Meals were often late or unappetizing, and constant staff turnover created a lack of consistency, warmth, and basic dignity for residents. He felt forgotten and devalued, as the center treated him like a chore rather than a person, leading to emotional decline. The staff were understaffed and frequently belittled and humiliated, with managers speaking to workers in front of residents and families. The day room was overcrowded and dirty, and the hallways were dirty, undermining any sense of peace of mind. The reviewer would stay away from the place and would give zero stars if possible.The Heritage Rehabilitation and Health Care Center in Brooklyn is best suited for families seeking a recovery-focused environment where skilled rehabilitation services and a warm, home-like atmosphere are real strengths. The center tends to shine for seniors who are navigating post-acute recovery from events like hip fractures or strokes and who benefit from aggressive therapy, attentive nursing oversight, and daily structure that supports mobility and independence. When the goal is tangible progress - getting back to walking, balancing, or resuming daily activities - Heritage frequently delivers measurable gains and a sense of being cared for by people who treat residents with genuine warmth. For families wanting a lively, socially engaged setting that prioritizes rehab milestones, this is a compelling option.
That said, certain realities should drive some families to consider alternatives. A number of reviews flag inconsistent staffing, communication gaps, and episodic neglect that can undermine confidence. Instances of missed medications, residents left in soiled clothing, and staff turnover that disrupts continuity of care recur in the more negative feedback. Overcrowded day rooms, dirty hallways, and perceptions that some managers tolerate friction or disrespect create a bring-your-own-illustration of risk. For families whose paramount concern is flawless, uninterrupted daily care, with ironclad consistency and a track record of spotless environments, other facilities may be a better fit.
On the positive side, the rehab program at Heritage frequently produces meaningful outcomes. Therapists and nurses are repeatedly praised for patience, perseverance, and a willingness to push residents at a pace that respects their limits while celebrating every milestone. Personal anecdotes highlight mobility gains, resumed activities like gardening, and a sense of regained dignity that accompanies steady progress. The staff's willingness to involve families, provide regular updates, and coordinate with social workers - illustrated by examples of attentive case management and well-run discharge planning - gives families confidence that recovery is organized and compassionate. The overall environment is described as welcoming, with cozy rooms and a facility that feels like a home.
Yet the cons cannot be dismissed. The most troubling patterns involve reliability and emotional safety: reports of hurried or curt communication, inconsistent assignments, and episodes where staff appeared overwhelmed or indifferent. When residents experience delays in meals or care, or when a sense of being forgotten takes hold, even a strong rehabilitation track can feel hollow. A few reviews describe administrative tensions or personnel clashes that filter down into resident experience, and a minority of comments question day-to-day cleanliness and the ability to maintain steady, respectful interactions across shifts. These are not universal experiences, but they are sufficiently frequent to influence risk calculations for families with high expectations for daily consistency.
Weighing the pros and cons, Heritage Center remains a strong contender for rehab-centered care, especially for families who can leverage robust administrative support and proactive family communication to offset occasional staffing fluctuations. Where the center excels - clear progress in mobility, engaged therapists, 24/7 availability in some cases, and a culture of warmth and celebration - these strengths often overcome uncertainties, provided that a steady team is in place for the resident's length of stay. The most critical protective factor is proactive engagement: families who build a collaborative relationship with the social worker, admissions staff, and nursing team tend to see fewer communication gaps and better alignment around care plans. For those with clear rehab goals and a preference for a lively, community-oriented setting, Heritage can be a top choice.
To make a confident decision, prospective families should plan a disciplined on-site assessment. Visit unannounced to observe how staff interact with residents across shifts, and request to speak with the therapy team, the nurse manager, and the social worker who will shepherd the rehab plan. Ask for a moment-by-moment look at the daily routine: meal service, medication administration, therapy schedules, and opportunities for social engagement. Probe the consistency of caregiver assignments during a typical week and inquire about turnover rates and staff training. Finally, demand a detailed, written care plan with milestones and an explicit discharge strategy, plus a real-world reference list from families who can speak to both the highs and the potential pitfalls. This approach ensures the decision aligns with the resident's medical needs, emotional well-being, and the family's capacity to participate actively in care.
79 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Newark International (10 miles away) John F Kennedy International (11 miles away) LaGuardia (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Heritage Rehabilitation and Health Care Center in Brooklyn, NY offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The assisted living community is beautifully furnished and provides all the necessary facilities for a comfortable lifestyle.
Residents can enjoy the convenience of on-site beauty salon services, cable or satellite TV in their private rooms, and access to community-operated transportation for outings. There is a computer center available for use, allowing residents to stay connected with loved ones or engage in online activities.
Meals at the center are served in a restaurant-style dining room, where residents can enjoy delicious food prepared according to their dietary restrictions. In addition, there is a small library and gaming room where residents can relax and engage in leisure activities.
The Heritage Rehabilitation and Health Care Center also prioritizes the physical health of its residents by providing fitness rooms and outdoor spaces for exercise and relaxation. The wellness center offers various programs aimed at promoting mental well-being.
For assistance with daily living activities such as bathing, dressing, and transfers, there are caregivers available 24/7 with a call system ensuring immediate response. Medication management is also provided to ensure that residents receive their prescribed medications on time.
The location of the center offers easy access to various amenities in the surrounding neighborhood. There are two cafes nearby for socializing or enjoying a cup of coffee, as well as several parks where residents can take leisurely walks. Pharmacies, physicians, restaurants, theaters, hospitals are also conveniently located nearby.
Overall, The Heritage Rehabilitation and Health Care Center provides a vibrant community with comprehensive amenities and care services designed to enhance the quality of life for its residents while ensuring their safety and well-being.
The Heritage Rehabilitation And Health Care Center is located at 5606 15Th Avenue, Brooklyn, NY 11219 in Kings County, New York
The Heritage Rehabilitation And Health Care Center on seniors.fyi includes 13 photos including images showing windows, building, bedroom, urban, healthcare, exterior, interior, rehabilitation, and more.
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Interior
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