Overall Review of Norwegian Christian Home
caveat
18 reviews mention this
Staffing and care feel uneven
Residents and families describe very different care experiences from staff.
In reviews, some families say staff were compassionate, checked on residents promptly, and responded when they called. Other reviewers describe missed calls for assistance, delayed response times, and situations where they felt basic needs or medical concerns were not handled appropriately. A few comments also point to night coverage and workload as part of the problem, with residents sometimes left unbathed or in soiled diapers for long periods.
common
10 reviews mention this
Cleanliness is a common point
Many reviewers mention cleanliness, while others report rooms left dirty.
Several reviews describe the facility as clean, well kept, or run well. Others directly criticize cleanliness and hygiene, including reports of residents left in dirty diapers for extended hours and rooms described as filthy. Because the feedback swings both ways, cleanliness seems to depend on who is caring for residents and when.
common
6 reviews mention this
Rehab and therapy support
Rehabilitation and therapy experiences vary, but some families report real progress.
Positive reviews highlight physical therapy and sub-acute rehab outcomes, including residents returning home in better shape and continuing to talk about specific therapists. Some other reviewers, however, criticize medical oversight and describe worsening health outcomes they attribute to negligence. A separate set of comments also praise help for pain management and day-to-day support while in rehab.
common
4 reviews mention this
Dining earns mixed feedback
Dining is mentioned often, with reviews ranging from positive to negative.
A few families say the food was good and even single out specific events where residents and families dine together. Other reviewers describe the food as bad or inedible. Several comments also mention diet changes when residents had trouble eating, suggesting dining support is handled case by case.
differentiator
3 reviews mention this
Activities and spaces stand out
The campus atmosphere and resident activities come up in multiple reviews.
Some reviews point to a home-like, calm environment and describe outdoor space like a pond and gazebo. Others mention resident-friendly touches such as library access, and live entertainment like guitar and singing. There are also comments about event space thatās used for gatherings with staff support and a clean, spacious hall.
caveat
2 reviews mention this
Getting in touch can be difficult
Reviewers mention difficulty reaching leadership or clinic contacts.
One reviewer says they couldnāt get in touch with a clinic after trying to reach the director. Another comment references delays tied to pharmacy prescription emailing, which affected when a resident could get needed medications. While other reviews praise helpful staff during admissions and social work support, communication issues still appear in the overall feedback.
common
2 reviews mention this
Nearby essentials are close by
Everyday destinations and major care nearby are within a few miles.
Reviews donāt focus heavily on location, but the listing includes close access to pharmacies and a hospital. There are multiple pharmacy options within about a mile and a hospital around one to two miles away. That supports convenience for errands and potential urgent needs.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.