Norwegian Christian Home And Health Care Center
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1250-1270 67th Street, Brooklyn, NY 11219
For more information about senior living options: (844) 490-3973
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Across the mixed bag of reviews for the Norwegian Christian Home, a clear pattern emerges: for some families, the facility represents a welcoming, clean, and caring place where residents are treated with compassion and provided timely medical attention. For others, it becomes a cautionary tale of neglect, miscommunication, and a breakdown in basic safety and dignity. The narratives come from different angles - family members describing positive interactions with nurses, social workers, and therapists, and others recounting alarming medical lapses, delays in care, and staff who seemed indifferent in moments of crisis. Taken together, the remarks sketch a landscape where praise and warnings sit side by side, urging prospective families to probe carefully and to ask pointed questions about care, staffing, and accountability.
On the affirmative side, several reviewers emphasize the facility as a great rehab option that treats residents with consideration and thorough attention. One account highlights that staff are responsive: "When I would call up, I immediately got responses," and the director, Karen, is described as "very nice to talk to." The environment is portrayed as clean, welcoming, and safe, with residents described as engaged and part of a community. In some entries, the rehab experience is framed as successful and emotionally supportive, with staff going the extra mile - blood work and EKGs are done to ensure patient well-being, and family members note the care team's willingness to address medical needs promptly. In multiple mentions, Karen Johnson, the social worker, along with other staff such as Lia, Anita, Giovanni, and Reverend Will, are singled out for their patient-centered approach and steady guidance, contributing positively to discharge planning and the family's sense of reassurance during transitions.
Other reviews reinforce the positive impression with specific staff praise. Omar, described as a wonderful nurse with notable compassion, stands out in one narrative. The physical therapy and nursing teams are frequently described as exceptional in their roles, and there is appreciation for the overall quality of care from a clinical perspective. A patient voice even credits the therapists with contributing to an emotionally and physically improved condition, emphasizing that the care team's expertise can deliver meaningful rehabilitation results. Some family members express a strong sense of gratitude after discharge, noting that the care they witnessed helped their loved ones regain function and feel more secure during and after the rehab process. A clinician's perspective from another reviewer also points to well-kept facilities and high standards of cleanliness as a reassuring background to patient care.
Yet, the same facility receives a tidal wave of serious, grave complaints from other families, painting a stark contrast to the positive stories. Critics describe staff as unprofessional, inattentive, and sometimes outright negligent. Several excerpts allege that patients were not bathed daily, left in soiled clothes for extended periods, or not helped in basic hygiene needs - charges that evoke concerns about dignity and standard of care. There are explicit accusations that calls for assistance were ignored or answered only after long delays, and that medications were mishandled or inconsistently administered. The most disturbing sections recount life-threatening crises where family members felt ignored during emergencies: a father allegedly deteriorating rapidly, with staff dismissing concerns and delaying ambulances, only for a second, more appropriately equipped ambulance to arrive and reveal a critical medical crisis (fever, septic symptoms, dehydration, and kidney dysfunction). The reviewers describe a cascade of missteps - improper vital sign recording, forged vitals, and a culture where staff appeared to prioritize other tasks over urgent patient needs.
Specific named individuals are invoked in these allegations, adding a layer of accountability to the narrative. A director of nursing named Abraham is singled out for dismissive behavior during a crisis, and a nurse named Riley is described as unprofessional, dismissive, and, in some accounts, complicit in neglect. Another review accuses these staff members of compromising patient safety by delaying or avoiding ambulance calls and by failing to respond to life-threatening changes in patient condition. The social worker Karen Johnson and others are portrayed differently across tales: in some, they are praised for their supportive discharge planning and ongoing availability; in others, the office environment is described as being more concerned with turnover and paperwork than patient welfare. The tensions between compassionate care and administrative pressure come through clearly, illustrating how the same facility can feel like two different worlds depending on who you ask.
The most alarming threads center on severe medical negligence, including life-threatening events and inadequate responses during emergencies. One reviewer asserts that a loved one was fighting for life due to gross negligence, with the family claiming that crucial signs were ignored for hours and 911 was eventually called by the family after delays and indecisiveness from staff. Another account asserts that prior episodes - such as an ammonia-related crisis tied to liver medication errors - had already put a family on alert, suggesting a pattern rather than an isolated incident. The language used is stark: references to neglect, "not the Best Of Brooklyn" in a closing remark, and calls for accountability reflect a deep sense of betrayal and fear for patient safety. It's a grim reminder that even in a facility with caring and competent staff in many hands, systemic issues and individual missteps can tragically jeopardize residents' well-being.
Into this mosaic, a handful of reviews attempt to balance the extremes or emphasize inconspicuous strengths - cleanliness, well-kept facilities, and a sense of homey care in some units, alongside more critical experiences. Some reviewers describe the facility as clean and well-kept, with a general sense that not every staff member failed their duties, and that certain departments and individuals performed admirably. Others recount short-term successes - discharge after rehabilitation with patients feeling emotionally and physically improved - yet these positive milestones are juxtaposed with the louder, more alarming stories of neglect and procedural failure. In short, readers are presented with a facility that can deliver meaningful rehabilitation and heartfelt compassion in some cases, while in others, it fails patients in the most fundamental ways.
For anyone considering Norwegian Christian Home, the collection of voices suggests a careful, audit-like approach: visit with questions about staffing levels and accountability, request specifics about how emergencies are handled, and seek local references from families who have recent, firsthand experience with the particular wing or program your loved one would join. The divergent experiences underscore that care quality can vary significantly within the same institution, influenced by individual staff, supervisory oversight, and the immediacy of clinical needs. This body of reviews leaves a lasting impression of a facility capable of both warmth and excellence and, simultaneously, of alarming gaps in safety and compassion when crises arise. Prospective families should weigh these testimonies, demand transparency, and advocate for robust, immediate attention to any red flags about patient care, while recognizing that some residents and families do report genuinely positive outcomes and supportive, compassionate care from many staff members.
The Norwegian Christian Home And Health Care Center in Brooklyn, NY offers a range of care services for seniors including respite care and skilled nursing facility care. The community is designed to provide residents with a comfortable and safe environment where they can receive the assistance they need while maintaining their independence.
Residents can enjoy various amenities such as a beauty salon, cable or satellite TV, computer center, fitness room, gaming room, small library, and Wi-Fi/high-speed internet access. There are also communal spaces including a dining room and outdoor areas where residents can socialize and relax.
The community provides comprehensive care services such as 24-hour supervision and assistance with activities of daily living like bathing, dressing, and transfers. Residents can also benefit from medication management, diabetes diet support, meal preparation and service, as well as mental wellness programs. Special dietary restrictions can be accommodated.
To ensure that residents have easy access to essential services and amenities outside the community, there are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options (including transportation to doctors' appointments), theaters, and hospitals nearby.
At Norwegian Christian Home And Health Care Center in Brooklyn, NY, seniors can find the support they need while enjoying a vibrant community atmosphere with ample opportunities for social engagement and an array of convenient amenities.
Norwegian Christian Home And Health Care Center is located at 1250-1270 67th Street, Brooklyn, NY 11219 in Kings County, New York
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