Geri-Care Systems Inc

Pros

• The staff are very friendly and attentive.
• Francis Barra listens and has great bedside manner.
• They keep their word and provide encouraging, helpful service.
• Medical staff and doctors are courteous and thorough, and they try to accommodate patients.
• They provide good dental care and overall healthcare, with everyone being nice and tending to patients properly.
• They offer a variety of doctors and professional providers with flexible, same-day appointments and a large, friendly team.
• Patients are satisfied with their doctors, including Dr Barra, Dr Shulster, and Dr Katie.
• The mental health staff are terrific.
• They put patients' needs first.
• Patients feel cared for and comfortable, treated with respect.

Cons

• Dr. Barra was rude, unprofessional, and aggressive; he hurt the patient's mouth and stopped the cleaning without an apology.
• The patient endured a nearly two-hour wait for a scheduled appointment.
• The front desk staff were described as rude, unprofessional, and incompetent, with poor communication.
• A reviewer felt dehumanized and gaslit by the provider, reporting shaming and dismissive behavior.
• The patient alleged privacy violations and consent issues, including drug testing without informing them and an EKG performed with the patient undressed.
• Multiple reviews note chronic appointment delays and poor coordination despite having appointments.

Review

Patient experiences at this clinic appear to run the full spectrum, with many reviews praising the care and kindness of the clinicians and staff, while others recount troubling interactions, significant delays, and troubling concerns about consent and professionalism. Taken together, the comments paint a picture of a busy, multi-provider practice where the quality of care and the quality of service can vary considerably depending on who you encounter and when you visit.

Several reviewers highlight positive encounters with clinicians who listen, explain, and demonstrate bedside manner. One patient specifically notes that Dr. Francis Barra listens and has "great bedside manner," and another mentions that the doctor and dentist were incredibly nice, with the impression that the care teams are generally courteous and thoughtful. A recurring compliment is that medical and mental health staff are "friendly," "caring," and "treat you like a human being." Some patients emphasize accessibility and responsiveness, describing a culture where staff and physicians try to accommodate patients' needs and keep their word when asked to assist.

Yet there is a substantial and frequently voiced counterpoint. A number of patients report extreme dissatisfaction with a handful of providers and with the front-desk experience. One patient describes Dr. Francis Barra as "outright rude and unprofessional," citing aggressive behavior during an exam and a lack of apology or corrective action when an issue arose. The same reviewer mentions a prolonged wait time of nearly two hours and an incomplete dental cleaning, coupled with a dismissive response when questions were raised. Another patient portrays an overall pattern of unprofessionalism and poor bedside manner from a different clinician, including interruptions, a lack of patience when asked about oral health, and a sense that the care team is not properly aligned with patient needs.

There are also explicit concerns about consent, privacy, and the clinical environment. A reviewer alleging to be associated with a physician named GADEE FARAJ claims that a drug test was conducted without any permission or notification, and that the patient was not informed that such testing would occur. The same account asserts that an EKG was performed after the patient was asked to undress completely, describing the experience as a violation of trust and civil rights. This account stands out as a strong assertion about consent and privacy, contrasting sharply with the more routine feedback about care and communication in other reviews.

Another major thread in the reviews is the problem of appointment management and wait times. Several patients lament long waits, sometimes stretching to an hour or more, even with an appointment, and at times report being told the dentist is at another location or that the appointment schedule is backed up. Complaints about front-desk management and communication accompany these delays, with some reviewers describing the reception staff as "useless," unresponsive, or poorly organized. A few specific examples include missed notifications about doctor availability, rescheduling mishaps, and repeated delays that left patients waiting well past their appointment times.

Despite these criticisms, other reviews emphasize that the overall experience can still be positive when interactions with physicians and therapists go smoothly. Several patients mention that they see multiple providers - the primary care physicians, psychiatrists, therapists, and dental clinicians - and that, outside of specific friction points, the care teams are supportive and patient-centered. Some patients appreciate the emphasis on ongoing care and the willingness of staff to accommodate flexible scheduling, especially for those dealing with mental health concerns or chronic conditions. There is also appreciation for the breadth of services and the idea that, when functioning well, this is a place where patients feel heard, respected, and well cared for.

In short, the collective feedback depicts a clinic that is very much a mixed bag. On the one hand, there are commendations for kindness, attentiveness, and patient-first attitudes from many clinicians and mental health professionals. On the other hand, serious concerns about certain doctors' bedside manner, allegations of unconsented procedures, significant wait times, and inconsistent front-desk communication appear repeatedly. This combination suggests a need for improved consistency in professional conduct, clearer consent practices, better appointment management, and a more reliable front-desk operation to ensure that the positive experiences that some patients describe are the standard rather than the exception.

This part of Brooklyn, New York offers a convenient and diverse array of amenities for seniors. With several pharmacies in close proximity, accessing medication and healthcare supplies is easy. The area also boasts access to multiple subway stations, making transportation around the city convenient. There are reputable hospitals nearby for any medical needs that may arise. Additionally, there are various parks for leisurely walks and enjoying the outdoors. In terms of entertainment, there are cafes, restaurants, and theaters within a short distance to enjoy leisure activities. Overall, this neighborhood provides a balanced mix of essential services and recreational options for seniors looking to live comfortably in Brooklyn.

Pharmacies

• Walgreens (0.4 miles)
• Rite Aid (1 miles)
• Walgreens (1.5 miles)
• Rite Aid (1.8 miles)
• Duane Reade (2 miles)
• Walgreens (2.4 miles)
• Duane Reade (2.8 miles)

Transportation

• MTA Subway - Bay Parkway (0.9 miles)
• MTA Subway - 59th St (1.8 miles)
• MTA Subway - 36th St (2.2 miles)
• MTA Subway - Church Ave (2.4 miles)
• MTA Subway - Prospect Park (3.1 miles)
• MTA Subway - Sheepshead Bay (3.2 miles)
• MTA Subway - 4th Ave/9th St (3.2 miles)

Hospitals

• Maimonides Medical Center (1.2 miles)
• NYU Langone Hospital Brooklyn (2.2 miles)
• NewYork-Presbyterian Brooklyn Methodist Hospital (3.2 miles)
• Kings County Hospital Center (3.5 miles)

Parks

• Sunset Park (1.7 miles)
• Louis Valentino Jr Park & Pier (4 miles)
• Brooklyn Bridge Park Pier 6 (4.8 miles)
• Fort Greene Park (4.8 miles)
• Brooklyn Heights Promenade (5.1 miles)
• Herbert Von King Park (5.2 miles)
• Statue of Liberty (5.3 miles)

Physicians

• Leading Lasik Center (1.9 miles)
• Costco Optical (2.4 miles)

Cafes

• Judy's (2 miles)
• East One Coffee Roasters (4 miles)
• The West (6.5 miles)

Restaurants

• L & B Spumoni Gardens (2.1 miles)
• Nathan's Famous (3.4 miles)
• Coney Island Brewing Co (3.4 miles)
• """"""Nathan's Famous"""""" (3.5 miles)
• Ruby's Bar & Grill (3.5 miles)
• Paul's Daughter (3.5 miles)
• Brooklyn Crab (3.8 miles)

Theaters

• Alamo Drafthouse Downtown Brooklyn (4.7 miles)
• Alamo Drafthouse Cinema Lower Manhattan (5.9 miles)