The Citadel Rehab And Nursing Center At Kingsbridge in Bronx, NY
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3400 -26 Cannon Place, Bronx, NY 10463
For more information about senior living options: (844) 490-3973
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The staff are very friendly and welcoming. The facility is very clean and well organized. Ms. Jackson is an exceptional CNA, and Christina and Galina are excellent therapists. Citadel staff make everyone feel welcome and are very polite. The nurses are courteous and respectful toward patients and visiting family members. The facility is newly renovated and has an open, inviting atmosphere. The doctors and staff are caring and understanding. The environment is open, welcoming, and well kept; residents appear well cared for. The front desk staff are friendly and the overall staff are helpful. Many reviewers describe Citadel as the best nursing center they have experienced.
The reviewers say Citadel is garbage as a nursing home and that all staff are rude to the core. They claim the majority of patients are heavily medicated for no reason and look like walking dead. They state every patient is labeled demented. They report the staff are unprofessional, uncaring, and neglectful of patients. They say power of attorney is useless here, with some POAs worse than the staff. They urge Citadel to shut down and warn others not to take anyone there. They describe the building as the most disgusting they've seen, with disgusting staff and management. They complain that ambulance parking blocks driveways and there is garbage everywhere. They note understaffing, lack of supplies, terrible food, and poor wound care. They claim patients are left with bedsores and the environment is dirty and unsafe. They report a disrespectful nurse supervisor and rude staff across shifts. They allege a loved one starved due to staff negligence and poor communication.Citadel Rehab and Nursing Center at Kingsbridge is best suited for families seeking tangible rehab progress in a cleaned, newly refreshed environment, where therapy teams are capable of moving residents toward meaningful mobility gains and where the care plan is coordinated and attentive when staffing holds steady. This community works best when there is an active advocate on the family side to track daily care, ensure timely communication, and press for consistent nursing and therapy engagement. It is not a universal fit; it is less appropriate for seniors who require constant, unwavering oversight and where families cannot or will not take an assertive, ongoing role in care management.
Those weighing alternatives should recognize a clear warning: reviews reveal substantial concerns around understaffing, inconsistent daily care, and reports of rude or neglectful behavior by some staff members. Potential buyers should be prepared to ask pointed questions about nurse-to-patient ratios, incident reporting, and how care plans are communicated to families. For residents with complex medical needs, high risk of pressure injuries, or a history of mistreatment, this facility may not provide the safety guarantees or steady oversight that critical scenarios demand.
On the upside, several reviewers highlight a clean, well-maintained physical plant and a welcoming atmosphere in parts of the facility. Positive notes regularly spotlight specific caregivers - notably a few CNAs and therapists - who deliver patient-centered attention and help residents regain function. A number of accounts describe staff when they are present as warm, professional, and responsive, and there is consistent praise for the rehab team's ability to move patients toward independence in relatively short windows. A renovated, open environment can also contribute to a more hopeful rehabilitation experience.
Yet the volume and specificity of negative experiences cannot be ignored. Recurrent themes center on rude or indifferent staff, inconsistent responsiveness, and gaps in daily oversight that leave families worried about neglect or unsafe conditions. Serious concerns appear around wound care, infections, and situations where patients felt left untreated or inadequately monitored. Food quality and equipment availability are also cited as dissatisfaction drivers, and several stories recount conflicts with management or instances where families felt the facility did not act in their loved one's best interest. Parking, hallways, and general maintenance sometimes compound the sense of an understaffed, impression-driven operation.
Ultimately, the key pros and the main cons are not evenly balanced. When therapy teams are motivated and the environment is clean and welcoming, meaningful rehab progress and positive family experiences are plausible and observable. Those advantages can slightly offset occasional care gaps, but they do not erase the pattern of reported neglect, inconsistent staffing, and safety concerns that appear in a substantial portion of reviews. The decision to choose Citadel should come down to risk tolerance and the family's willingness to monitor care closely and repeatedly intervene if concerns arise. If a trusted, visible caregiving presence cannot be maintained, serious consideration should be given to alternatives with stronger daily-care guarantees.
For families weighing next steps, a structured, candid site evaluation is essential. Speak directly with the administrator, therapy leads, and nursing supervisors about staffing levels, daily schedules, and how care plans are communicated and adjusted. Verify the current complaint history and any recent state inspections, and seek out firsthand conversations with current residents' families about daily care experiences. If the tone from staff and leadership aligns with expectations after this due diligence - semantic warmth, timely communication, and demonstrable rehab progress - Citadel can be a viable rehab-focused choice. If not, prioritize facilities with proven, consistent daily oversight and a track record of safeguarding residents' wellbeing above all else.
400 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (7 miles away) Westchester Cty (16 miles away) John F Kennedy International (18 miles away) Newark International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Citadel Rehab and Nursing Center at Kingsbridge in Bronx, NY is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
In terms of amenities, The Citadel provides a beauty salon, where residents can pamper themselves with various salon services. Each resident is able to enjoy cable or satellite TV in their own private space. Community-operated transportation is available for those who need assistance getting around. There is a computer center on-site for residents to stay connected and engaged with technology.
The dining room at The Citadel offers restaurant-style dining, providing delicious and nutritious meals prepared by professional chefs. Residents have access to a fitness room equipped with exercise equipment to help them maintain an active lifestyle. Fully furnished rooms are provided for each resident's ease and convenience.
There are also several recreational facilities available, such as a gaming room where residents can engage in fun activities, as well as a small library for those who enjoy reading. Outdoor spaces including gardens provide opportunities for relaxation and enjoyment of nature. Wi-Fi/high-speed internet ensures that residents stay connected online.
Care services at The Citadel include 24-hour call systems and supervision to ensure the safety of residents at all times. Trained staff members provide assistance with daily activities such as bathing, dressing, and transfers. Medication management is available to ensure that each resident receives the proper doses of their medications on time.
A mental wellness program supports the emotional well-being of residents, helping them maintain good mental health. Special dietary restrictions can be accommodated by the community's professional kitchen staff when it comes to meal preparation and service.
Additionally, The Citadel offers transportation arrangements for non-medical purposes as well as transportation to doctors' appointments when needed.
Residents at The Citadel can also partake in various activities offered within the community. Concierge services are available for any additional needs or requests that may arise during their stay. Fitness programs ensure that residents stay active, while planned day trips and scheduled daily activities provide opportunities for socialization and engagement. Resident-run activities empower residents to take charge of their own entertainment.
The location of The Citadel is also convenient, with several parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals all nearby.
Overall, The Citadel Rehab and Nursing Center at Kingsbridge offers a comfortable and supportive environment for its residents, providing exceptional care services and numerous amenities to enhance their quality of life.
The Citadel Rehab And Nursing Center At Kingsbridge is located at 3400 -26 Cannon Place, Bronx, NY 10463 in New York County, New York
The Citadel Rehab And Nursing Center At Kingsbridge on seniors.fyi includes 4 photos including images showing interior, office, appliances, apartment complex, urban, parking, hallway, doors, and more.
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