Overall Review of The Citadel Rehab And Nursing Center At Kingsbridge
differentiator4 reviews mention this
Rehabilitation therapy can go well
Therapy progress is a bright spot residents mention in their stays.
Several reviews describe therapists and nursing support as effective during recovery, including getting someone “on my feet” within weeks and improvements with physical therapy. One reviewer also credits the team for aiding a speedy recovery. A few other positive comments reinforce that residents and visitors saw practical day-to-day help from care staff.
common21 reviews mention this
Staff friendliness shows up often
Residents and visitors frequently describe the staff as friendly and respectful.
Across many reviews, people say they felt welcomed, treated with respect, and supported by nurses and other staff members. Positive comments often mention the front desk, therapy staff, and individual caregivers by role, along with an overall calm feeling during visits. A number of reviewers also describe clear organization and helpfulness when communicating with families.
caveat12 reviews mention this
Understaffing and poor follow-through
Some residents report neglect, staffing gaps, and communication problems.
A recurring concern in the negative reviews is that care did not keep up—such as missing assistance when needed, patients left in uncomfortable situations, and families feeling they have to push repeatedly for action. Several reviewers also describe trouble reaching staff by phone or getting responses after raising concerns. In the most severe accounts, families describe serious outcomes and say they felt the situation was mishandled.
caveat5 reviews mention this
Food quality varies widely
Dining gets mixed feedback, with both complaints and small positives.
Some residents and visitors say the food was “horrible” or looked terrible, and at least one review connects food complaints with staffing pressure. Others mention the cafe and say the coffee was a positive detail during visits. One reviewer also says they sometimes ordered their own food, suggesting the dining experience wasn’t always meeting expectations.
caveat3 reviews mention this
Cleanliness concerns appear in reviews
A few reviews raise concerns about how clean rooms and care areas were kept.
Alongside praise for cleanliness, multiple negative reviews describe issues such as unpleasant odors and unsanitary conditions. One reviewer describes discovering vomit and smell during visits and says they requested cleaning. Another review reports room and bathroom problems and mentions insects in the room.
common2 reviews mention this
Nearby medical centers and parks
Hospitals and other local destinations are close by.
For families who want nearby options, the area includes major medical facilities within a little over a mile, plus additional hospitals and clinics around the same range. Reviews also reflect frequent hospital and appointment-related needs for residents and families, so proximity can matter for day-to-day planning.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
400 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
LaGuardia (7 miles away)
Westchester Cty (16 miles away)
John F Kennedy International (18 miles away)
Newark International (19 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Rite Aid (0.3 miles)
CVS Pharmacy (0.7 miles)
CVS Pharmacy (4.1 miles)
Walgreens (4.1 miles)
Walgreens (4.2 miles)
Walgreens (4.3 miles)
CVS Pharmacy (4.8 miles)
Places of Worship
The Riverdale Minyan (1 miles)
Hospitals
NewYork-Presbyterian Allen Hospital (1.1 miles)
Bronx VA Medical Center (1.2 miles)
St Barnabas Hospital (2 miles)
Russ Berrie Medical Science Pavilion (3.7 miles)
Milstein Hospital Building (3.7 miles)
Holy Name Medical Center (5.9 miles)
Montefiore New Rochelle Hospital (6.1 miles)
Parks
Riverdale Park (1.3 miles)
Inwood Hill Park (1.4 miles)
J. Hood Wright Park (3.4 miles)
Flat Rock Brook Nature Center (3.7 miles)
St Nicholas Park (5 miles)
Marcus Garvey Park (5.9 miles)
Randall's Island Park (6.1 miles)
Transportation
MTA Subway - Fordham Rd (1.4 miles)
MTA Fordham Metro-North Station (1.5 miles)
MTA Subway - Inwood/207th St (1.6 miles)
Metro North - Riverdale Station (1.8 miles)
MTA Subway - Dyckman St (2.1 miles)
MTA Subway - 190th St (2.5 miles)
MTA Subway - 181st St (3 miles)
Restaurants
Last Stop Bar & Grill (2.8 miles)
McDonald's (3.7 miles)
McDonald's (4.1 miles)
Kura Revolving Sushi Bar (4.1 miles)
The River Palm Terrace (4.6 miles)
McDonald's (5.8 miles)
Harlem Kebab Grill (5.8 miles)
Physicians
Morgan Stanley Children's Hospital (3.8 miles)
Park Medical Group PA (4.7 miles)
Cummings, Allegra Weill Cornell Medicine Obstetrics and Gynecology (8 miles)
The Citadel Rehab And Nursing Center At Kingsbridge on seniors.fyi includes 4 photos including images showing interior, hallway, doors, gym, exercise equipment, fitness center, rehabilitation, kitchen, and more.
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The Citadel Rehab And Nursing Center At Kingsbridge photos
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Interior
Hallway
Exercise Equipment
Apartment Complex
Interior
Kitchen, Appliances, and Office
Exercise Equipment, Gym, Rehabilitation, and Fitness Center
Parking, Urban, and Apartment Complex
Hallway and Doors
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400 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
LaGuardia (7 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Friendly, accommodating staff with comprehensive rehab therapies and engaging activities.
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