St Louis Place Health & Rehabilitation

Pros

• The facility is described as clean, quiet, and peaceful, creating a pleasant environment for residents.
• Staff members are noted to be nice, friendly, and show concern for the clients' well-being.
• Residents enjoy a variety of daily activities, such as bingo games, cards, and movie nights in the rec room.
• The food provided at the facility is generally regarded as good by some residents.
• One reviewer appreciates that they had no major issues during their stay and found the place to be satisfactory overall.

Cons

• The staff at St. Louis Place lacks knowledge and competence in their roles.
• The general manager is ineffective and does not understand how to manage the facility properly.
• Medical records were delayed for over a month, causing significant frustration.
• Residents experienced neglect, with long wait times for assistance after soiling themselves.
• The facility is understaffed and undergoing problematic changes.
• The food provided is of poor quality, high in sugar, and unsuitable for residents with dietary restrictions.
• Communication from staff is rude, combative, and unhelpful when family members reach out for information.
• The care received by residents is inadequate, including a lack of therapy and rehabilitation services.
• Patients have suffered serious health issues due to the facility's inadequate treatment protocols.
• Rooms are not clean or well-maintained, leading to an unsafe and unsanitary environment for residents.

Review

A Mixed Bag of Experiences at St. Louis Place Health and Rehabilitation

St. Louis Place has garnered a myriad of reviews that showcase a stark contrast in the experiences of its residents and their families. Several reviews paint an idyllic picture of the facility, highlighting its cleanliness, peacefulness, and the friendliness of the staff. One resident remarked on how her mother enjoyed her stay at St. Louis Place, noting that she found it to be clean and quiet, with engaging daily activities such as bingo games and movie nights in a dedicated rec room. This sentiment is echoed by another current resident who appreciated the staff's kindness, expressed satisfaction with the food provided, and emphasized the variety of activities available to keep residents engaged.

However, not all experiences have been positive. A deeply concerning review from another resident paints St. Louis Place as poorly managed and neglectful. This individual described significant delays in accessing medical records and claimed that the staff lacked competence in their roles. A particularly distressing incident was recounted where assistance for a diaper change took three hours, illustrating potential understaffing issues that could jeopardize resident care. Additionally, dietary complaints were prevalent; this reviewer criticized not only the quality but also the nutritional appropriateness of meals served to diabetic patients like themselves—a stark violation of dietary needs critical for health maintenance.

Concerns about communication emerged prominently in another review related to family access to loved ones residing at St. Louis Place. The author expressed frustration after attempting to reach out to staff only to encounter rudeness and hostility during what should have been an inquiry about a family member's well-being. Their fears were heightened by long wait times on calls without receiving any reassuring updates regarding their relative’s care or status within the facility. Such experiences raise serious alarm bells about whether residents are being treated respectfully or if they are subjected to potentially unsafe conditions.

The experience of one family whose mother transitioned into rehabilitation following severe health challenges was notably tragic. They described failing treatment regimens where their loved one reportedly received little therapy despite needing extensive rehabilitation for stroke recovery and seizure management. Alarmingly, they discovered that shortly after her release—prematurely according to them—she had contracted both a urinary tract infection and COVID-19 while at St. Louis Place. This led them to question not only her level of care but also whether those associated with her discharge were adequately informed regarding her health status.

Another harsh review detailed unsanitary conditions within the facility itself as observed by relatives visiting an aunt who had just moved there for care post-surgery or illness—or perhaps even due to chronic health issues requiring nursing support—only to find unflushed toilets and malfunctioning sinks accompanying disorganization among caregivers such as a med tech struggling with simple tasks or awareness regarding patient assignments.

In light of these disparate testimonials about St. Louis Place Health and Rehabilitation—from positive accounts emphasizing cleanliness and good food options contrasting sharply with harrowing narratives pointing towards neglectful practices—the overall takeaway is troublingly clear: potential residents and families must remain vigilant when considering long-term care options within this facility or others like it, ensuring they conduct thorough research into recent experiences affecting current residents before making critical decisions impacting loved ones’ quality of life and health outcomes during vulnerable times.

Hospitals

• Christian Hospital (0.7 miles)
• Gateway Regional Medical Center (7.9 miles)
• Metropolitan St Louis Psychiatric Center (8.8 miles)
• VA Medical Center Spinal Cord Injury Program (9.5 miles)
• Alton Memorial Surgery Center (9.7 miles)
• Alton Memorial Hospital (9.7 miles)
• St Louis Children's Hospital (9.8 miles)

Transportation

• U-Haul Moving & Storage (1.5 miles)
• Metrolink North Hanley Station (5.4 miles)
• Enterprise Rent-A-Car (6.1 miles)
• Southwest Airlines (6.3 miles)
• Terminal 2 Parking (6.3 miles)
• National Car Rental (6.4 miles)
• Hertz Rent A Car (6.5 miles)

Pharmacies

• CVS Pharmacy (1.6 miles)
• Walgreens (1.6 miles)
• Schnucks (2.8 miles)
• Walgreens (2.9 miles)
• Walgreens (3.2 miles)
• Schnucks (3.3 miles)
• CVS Pharmacy (3.5 miles)

Restaurants

• White Castle (1.9 miles)
• Chili's Grill & Bar (3 miles)
• McDonald's (3.3 miles)
• Chick-Fil-A (3.3 miles)
• KFC (3.5 miles)
• Chipotle Mexican Grill (3.5 miles)
• Firehouse Subs (3.5 miles)

Cafes

• Starbucks (3.3 miles)
• Old Town Donut Shop (3.8 miles)
• Made. by Lia (4.1 miles)
• Starbucks (4.5 miles)
• Blueprint Coff (8.9 miles)
• Starbucks (9 miles)

Parks

• St Ferdinand Park (4.3 miles)
• Wohl Recreation Center / Sherman Park (8 miles)
• Fairground Park (8 miles)
• Piasa Park (8.7 miles)
• Garfield Park (8.8 miles)

Places of Worship

• St Ann Catholic School (5.7 miles)
• Millennium Temple Church of God in Christ (9.3 miles)

Physicians

• Riverbend Ophthalmology (8.6 miles)
• Saint Anthony's Cancer Center of Excellence (8.9 miles)
• St Louis Cardiology Consultants (9.7 miles)
• Alton Internal Medicine (9.7 miles)
• Saint Anthonys Sleep Studies (9.8 miles)
• JCH Mecical Group (9.9 miles)