Wellington Arms Apartments in Florissant, MO

Pros

• The location is very nice.
• Jo Mack is wonderful and makes the move-in process seamless.
• The apartments are beautiful and spacious.
• Keisha is informative, friendly and understanding.
• The staff are friendly, fast and efficient.
• The New Wellington Homes is a beautiful place to call home, with professional and caring staff.
• Utilities are free, which is the best part.
• The units include a kitchenette, a spacious bedroom with a walk-in closet and an accessible bathroom.
• The place is nice, and residents can hang out and play cards together.
• The facility offers activities and community events like crosswords, bingo, buffet dinners, and get-togethers.

Cons

• The place is a hot mess; there are mice and rats, elevators break down constantly, and the ceiling leaks.
• The unit was not cleaned from the previous tenant and roaches galore.
• The leasing staff were awfully rude and unapproachable, making it hard to get information or vacancies.
• The leasing manager was rude and unprofessional, ignoring questions and not offering floor plans.
• A reviewer warned not to move there, citing multiple issues in a short time and labeling it trash.
• Upper-floor moving is problematic because one of the elevators is almost always down for repairs.
• The laundry facilities are unreliable, with change machines often out and the laundry app causing hassles.

Review

Wellington Arms Apartments in Florissant is best suited for independent seniors or older adults who want affordable, apartment-style living with a clear sense of community, convenient location, and some helpful on-site services. The positives that tilt this toward a fit include spacious, reasonably designed units with accessible features such as walk-in closets and bathrooms suited for mobility, plus utilities that are often included in the package. The property also supports a social rhythm: a shuttle bus, card games, bingo, and regular get-togethers create opportunities to connect without leaving the building. For residents who value value-for-money along with a modest but real social ecosystem, this community can feel like home.

But there are clear cases where alternatives deserve serious consideration. Those who demand pristine cleanliness and pest control should look elsewhere, as roaches and other maintenance lapses have been repeatedly reported. Several reviews recount units not being cleaned before move-in, and some tenants describe ongoing pest issues that undermine comfort. Potential residents should also be wary of inconsistent front-desk and leasing interactions, with some accounts alleging rude or dismissive staff and uneven communication. Finally, reliability concerns rise with elevator downtime and occasional leaks, which can be a deal-breaker for anyone with mobility limitations or a need for dependable access.

The strongest pros do tend to offset the main drawbacks when the management is responsive and the building is well-maintained. In many observations, the staff can be courteous, helpful, and fast to respond, with names like Jo Mack and Keisha singled out for positive impressions. Long-standing residents praise consistent maintenance in some units and the overall warmth of the community, including neighbors who appreciate the social fabric and practical accommodations. The combination of a decent-sized living space, a functional lobby of activities, and accessible layouts can make day-to-day life smoother, particularly for independent seniors who do not require intensive care but want a supportive environment close to amenities.

However, the negative experiences cannot be dismissed or relegated to an isolated few. The presence of pests, cleanliness lapses, and the perception of inconsistent staff interaction undermine trust, especially for new residents counting on a fresh start. Elevator reliability sits at a practical concern level; when one or more elevators are out of service, this disrupts routine and can heighten frustration for residents who rely on assisted transport or mobility aids. These factors collectively make clear that the place plays well for those who can tolerate occasional maintenance friction and who have the time to press for prompt resolutions.

For families and individuals considering a tour, approach strategically. Verify the current pest control status and insist on a spotless move-in, ideally by inspecting multiple units on different floors. Ask about which building sections have the most reliable elevator service and what the schedule is for routine maintenance. Probe the leasing team about response times and the escalation path for service requests, and speak with several residents about their experiences with staff and upkeep. Clarify how utilities are bundled in the monthly rent and confirm what amenities are truly accessible to tenants, not just advertised.

Ultimately, Wellington Arms offers solid appeal for budget-conscious seniors who prize location, community, and basic accessibility. When cleanliness is addressed, pest control is consistent, and elevator reliability is maintained, the pros align well with practical living needs and a welcoming social environment. But for those who require unwavering maintenance standards, a consistently courteous leasing experience, and a pest-free, move-in-ready home from day one, exploring other independent-living or assisted options may prevent disappointment. The decision hinges on tolerance for maintenance variability and the value placed on social opportunities versus the risk of ongoing operational hiccups.

Located in Florissant, Missouri, this area offers a variety of amenities and services that cater to the needs of seniors. With several pharmacies, hospitals, and physicians within close proximity, residents have easy access to healthcare resources. Additionally, there are numerous dining options ranging from fast food to more upscale cafes for a variety of culinary experiences. Transportation options are also readily available with rental car services and public transportation nearby. For those looking to enjoy the outdoors, parks are located within a short drive from the area. Places of worship are also conveniently located for those seeking spiritual fulfillment. Overall, this part of Florissant provides a well-rounded community with essential services and recreational opportunities for seniors looking to settle down in a welcoming neighborhood.

Pharmacies

• Schnucks (1.6 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.5 miles)
• Schnucks (2.7 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.8 miles)

Hospitals

• Christian Hospital (1.8 miles)
• Metropolitan St Louis Psychiatric Center (8.3 miles)
• Gateway Regional Medical Center (8.6 miles)
• DePaul Health Center - Emergency Room (8.7 miles)
• DePaul Hospital (8.7 miles)
• VA Medical Center Spinal Cord Injury Program (9.4 miles)
• St Louis Children's Hospital (9.4 miles)

Restaurants

• Chili's Grill & Bar (2.5 miles)
• KFC (2.7 miles)
• Firehouse Subs (2.8 miles)
• Chipotle Mexican Grill (2.8 miles)
• Saint Louis Bread Co. (2.8 miles)
• Chick-Fil-A (2.8 miles)
• McDonald's (2.8 miles)

Transportation

• U-Haul Moving & Storage (2.7 miles)
• Metrolink North Hanley Station (4.4 miles)
• Enterprise Rent-A-Car (5 miles)
• Southwest Airlines (5.1 miles)
• Terminal 2 Parking (5.1 miles)
• National Car Rental (5.2 miles)
• Hertz Rent A Car (5.3 miles)

Cafes

• Old Town Donut Shop (2.8 miles)
• Starbucks (2.8 miles)
• Made. by Lia (3.1 miles)
• Starbucks (3.3 miles)
• Blueprint Coff (8.3 miles)
• Starbucks (8.3 miles)

Parks

• St Ferdinand Park (3.5 miles)
• Wohl Recreation Center / Sherman Park (7.6 miles)
• Fairground Park (8 miles)
• Piasa Park (9.4 miles)
• Shaw Park (9.5 miles)
• Garfield Park (9.7 miles)

Places of Worship

• St Ann Catholic School (5 miles)

Physicians

• Riverbend Ophthalmology (9.5 miles)
• Barnes-Jewish Hospital (9.6 miles)
• Saint Anthony's Cancer Center of Excellence (9.8 miles)