Crestwood Health Care Center in Florissant, MO
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11400 Mehl Avenue, Florissant, MO 63033
For more information about senior living options: (844) 490-3973
Crestwood Health Care Center offers a competitive monthly rate for private rooms at $3,660, which is notably lower than the average costs observed in both St. Louis County and the broader state of Missouri, where prices reach $4,622 and $4,483 respectively. This pricing positions Crestwood as an attractive option for those seeking quality care without compromising their financial well-being. Families can find peace of mind knowing that they are choosing a facility that not only prioritizes excellent patient care but also provides significant savings compared to other local and state facilities.
| Floor plans | Crestwood Health Care Center | St. Louis County | Missouri |
|---|---|---|---|
| Private | $3,660 | $4,622 | $4,483 |
Crestwood Health Care Center in Florissant is best suited for families who live nearby and want a single-story setting that can accommodate straightforward rehab needs and dialysis logistics, while also leaning on staff who can guide through Medicaid processes and power of attorney details. This community appears most appropriate for those who prioritize proximity, ease of access for visits, and a facility where a director or administration can assist with paperwork and placement steps. It is not the top pick for families seeking consistently tight supervision, high nursing tenacity, or flawless day-to-day operations across a large resident body. The best match is a family that can tolerate uneven service levels and is prepared to be actively involved in monitoring care.
The strongest positives surface in areas that are easy to observe during a first impression. Several visitors recount clean surroundings and meaningful resident activities, including opportunities for Bible study and social engagement that keep residents connected. There are moments when front-line staff and administrators provide useful guidance, and in at least one recent interaction the director offered practical support around Medicaid applications and legal documents. For families who want honest access to direction on how to navigate Medicaid and POA, Crestwood’s leadership is capable of supplying useful information and tours, which can help align expectations before placement. These elements show that the facility can function with a resident-centered mood when the right administrative touch is present.
However, the weight of the cons in these reviews is substantial and cannot be minimized. A pattern of disrespectful and unresponsive initial contacts exposes a fragile front door to the building. When potential families are greeted with rude phone manners or abrupt hang-ups, skepticism builds around how the facility treats residents and families once a placement is made. The most troubling allegations center on neglectful behavior: missed or delayed medications, absence of timely medical or nursing oversight, and a perception that staff are overwhelmed or disengaged. The staffing reality described, four staff for as many as 160 residents, paints a picture of thin coverage, limited supervision, and slow response times during urgent moments. These basics of day-to-day care are the very standards families expect to be reliably met.
Unsettling accusations extend well beyond delayed meds and slow responses. Reports of clothes and personal belongings going missing, laundry-related substitutions, and even bed bugs point to a broader climate of insufficient controls and weak accountability. The sense that staff or inpatients may be complicit in theft or that residents suffer from routine neglect, such as not being cleaned properly or left unattended during fights, creates a persistent worry for families about safety and dignity. Management turnover compounds the problem, with frequent changes in leadership and inconsistent communication that makes it hard for families to build trust or rely on a stable care plan. These are not minor irritants; they strike at the core of residents’ security and comfort.
The most actionable takeaway for anyone evaluating Crestwood is to demand concrete assurances and to probe deeply during a tour and subsequent discussions. Ask for current nurse-to-resident and aide-to-resident ratios, the exact process for medication administration, and how the team handles a resident in distress or a behavioral event. Request a recent incident log and outcomes, and review how quickly management responds to family concerns. Inquire about the laundry system, how belongings are tracked, and the facility’s protocol for pest control and housekeeping. Finally, press for a clear, written plan that demonstrates continuity of care even when staff turnover occurs, including who the on-duty director or charge nurse is and how families can reach them after hours.
In the end, Crestwood Health Care Center is a mixed proposition. For families seeking a practical, near-home option with a doorway to Medicaid assistance and potential dialysis support in a single-level environment, Crestwood can deliver on those logistical promises. Yet the cumulative weight of reported neglect, subpar supervision, and the awkward reality of frequent administrative changes cannot be dismissed. If the priority is consistently safe, responsive, and respectful care with rigorous accountability, alternatives should be explored. Facilities with steadier leadership, stronger staffing ratios, and a known track record of transparent operations will likely offer greater peace of mind for families with high expectations for daily clinical oversight and resident protection.
Ultimately, Crestwood should be considered as a specific, circumstance-driven choice rather than a default recommendation. It may serve well for nearby families who want direct involvement and hands-on guidance through Medicaid and legal arrangements, or for residents who can tolerate a higher degree of variability in day-to-day care in exchange for proximity and a simpler care framework. For those who cannot compromise on timely med administration, proactive nursing supervision, consistent staff behavior, and a consistently clean, well-controlled environment, it warrants a careful comparison with nearby facilities that demonstrate steadier performance across multiple inspections and resident satisfaction indicators. A disciplined due diligence process, visiting multiple times, speaking with direct care staff, and evaluating the latest state reports, will reveal whether Crestwood truly aligns with a loved one’s specific needs or if a more robust option elsewhere offers superior reliability and peace of mind.
Crestwood Health Care Center, located in Florissant, MO, is a premier assisted living community that provides exceptional care and a wide range of amenities for its residents. The community offers a variety of amenities to ensure residents' comfort and convenience, including an on-site beauty salon, cable or satellite TV access, community-operated transportation services, a computer center, and a fully furnished living environment.
For dining needs, Crestwood Health Care Center boasts a spacious dining room where delicious meals are served restaurant-style. The community also caters to residents with special dietary restrictions and offers meal preparation and service.
Residents can enjoy various recreational activities at the assisted living community, such as spending time in the gaming room or small library. The fitness room allows individuals to maintain their physical well-being while the garden and outdoor spaces provide opportunities for relaxation and enjoyment of nature. Scheduled daily activities and resident-run activities keep everyone engaged and entertained.
Crestwood Health Care Center goes above and beyond to provide top-notch care services for its residents. With 24-hour supervision available, assistance with activities of daily living like bathing and dressing are provided as needed. The staff also assists with transfers for those who require mobility support. Medication management ensures the proper administration of medications while diabetes diet plans are available for individuals with specific dietary requirements.
The community places great emphasis on maintaining cleanliness within the premises with housekeeping services provided regularly. Residents can stay connected with friends and family through telephone access as well as Wi-Fi/high-speed internet availability throughout the facility.
Moreover, Crestwood Health Care Center offers move-in coordination services to help ease the transition into this vibrant senior living community. Residents also have access to wheelchair accessible showers for added convenience.
Located close to various amenities in Florissant, MO, Crestwood Health Care Center is surrounded by four cafes, one park, fifteen pharmacies, seventeen restaurants, two transportation options nearby, and one hospital nearby. This convenient location ensures easy access to daily necessities and medical care.
With its extensive range of amenities and top-notch care services, Crestwood Health Care Center provides a comfortable and enriching assisted living experience for seniors in Florissant, MO.
Florissant, Missouri offers a convenient and well-equipped area for senior living. With multiple hospitals and pharmacies within a short distance, residents have easy access to medical care and medication. Transportation options are also plentiful, with rental car services and public transportation nearby. There is a variety of dining options, from fast food to more casual sit-down restaurants, as well as cafes for relaxing outings. For outdoor leisure activities, there are several parks in the area for enjoying nature or engaging in physical activity. Additionally, places of worship are easily accessible for spiritual support. Overall, this part of Florissant provides a comprehensive and convenient environment for seniors looking to settle down in a community that prioritizes their well-being and comfort.
Crestwood Health Care Center offers a competitive monthly rate for private rooms at $3,660, which is notably lower than the average costs observed in both St. Louis County and the broader state of Missouri, where prices reach $4,622 and $4,483 respectively. This pricing positions Crestwood as an attractive option for those seeking quality care without compromising their financial well-being. Families can find peace of mind knowing that they are choosing a facility that not only prioritizes excellent patient care but also provides significant savings compared to other local and state facilities.
Crestwood Health Care Center is located at 11400 Mehl Avenue, Florissant, MO 63033 in St. Louis County, Missouri
Crestwood Health Care Center on seniors.fyi includes 6 photos including images showing interior, building, landscaping, trees, healthcare, reception desk, gym, exercise equipment, and more.
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