Crestwood Health Care Center in Florissant, MO

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Crestwood Health Care Center in Florissant, MO

Information last verified:

11400 Mehl Avenue, Florissant, MO 63033

For more information about senior living options: (844) 490-3973

2.8 from 22 reviews
5 stars
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Crestwood Health Care Center Costs & Pricing

Crestwood Health Care Center offers a competitive monthly rate for private rooms at $3,660, which is notably lower than the average costs observed in both St. Louis County and the broader state of Missouri, where prices reach $4,622 and $4,483 respectively. This pricing positions Crestwood as an attractive option for those seeking quality care without compromising their financial well-being. Families can find peace of mind knowing that they are choosing a facility that not only prioritizes excellent patient care but also provides significant savings compared to other local and state facilities.

Floor plansCrestwood Health Care CenterSt. Louis CountyMissouri
Private$3,660$4,622$4,483

Overall Review of Crestwood Health Care Center

Pros

  • pro The Bible study with residents went well and the facility was clean.
  • pro The residents were welcoming hosts, and the activities were enjoyable.
  • pro The facility staff gave visitors a warm welcome.
  • pro The director is an excellent resource for elder placement and Medicaid guidance.
  • pro The center is a single-level facility that can provide for dialysis.
  • pro The front desk receptionist at Crestwood Health Care Center was pleasant and answered questions.
  • pro Crestwood is described as having a five-star rating, and the facility appeared clean and active when visited.

Cons

  • pro The receptionist hung up on her, which was unprofessional.
  • pro The receptionist was rude, disrespectful, unprofessional, and had a lot of attitude.
  • pro The facility is filthy, with blood on the sheets the resident slept on.
  • pro The administrator Christy is disrespectful and unprofessional; residents are forced to clean due to a lack of cleaning staff.
  • pro The staff stand and watch residents fight and do nothing.
  • pro The staff do not give residents their medications daily, and they have not seen a doctor or nurse.
  • pro There are too few staff for too many residents, implying neglect.
  • pro There is theft of belongings; clothing disappears; the facility lacks control.
  • pro Terrence is rude and hangs up on callers; neglect and verbal abuse are reported.

Review

Crestwood Health Care Center in Florissant is best suited for families who live nearby and want a single-story setting that can accommodate straightforward rehab needs and dialysis logistics, while also leaning on staff who can guide through Medicaid processes and power of attorney details. This community appears most appropriate for those who prioritize proximity, ease of access for visits, and a facility where a director or administration can assist with paperwork and placement steps. It is not the top pick for families seeking consistently tight supervision, high nursing tenacity, or flawless day-to-day operations across a large resident body. The best match is a family that can tolerate uneven service levels and is prepared to be actively involved in monitoring care.

The strongest positives surface in areas that are easy to observe during a first impression. Several visitors recount clean surroundings and meaningful resident activities, including opportunities for Bible study and social engagement that keep residents connected. There are moments when front-line staff and administrators provide useful guidance, and in at least one recent interaction the director offered practical support around Medicaid applications and legal documents. For families who want honest access to direction on how to navigate Medicaid and POA, Crestwood’s leadership is capable of supplying useful information and tours, which can help align expectations before placement. These elements show that the facility can function with a resident-centered mood when the right administrative touch is present.

However, the weight of the cons in these reviews is substantial and cannot be minimized. A pattern of disrespectful and unresponsive initial contacts exposes a fragile front door to the building. When potential families are greeted with rude phone manners or abrupt hang-ups, skepticism builds around how the facility treats residents and families once a placement is made. The most troubling allegations center on neglectful behavior: missed or delayed medications, absence of timely medical or nursing oversight, and a perception that staff are overwhelmed or disengaged. The staffing reality described, four staff for as many as 160 residents, paints a picture of thin coverage, limited supervision, and slow response times during urgent moments. These basics of day-to-day care are the very standards families expect to be reliably met.

Unsettling accusations extend well beyond delayed meds and slow responses. Reports of clothes and personal belongings going missing, laundry-related substitutions, and even bed bugs point to a broader climate of insufficient controls and weak accountability. The sense that staff or inpatients may be complicit in theft or that residents suffer from routine neglect, such as not being cleaned properly or left unattended during fights, creates a persistent worry for families about safety and dignity. Management turnover compounds the problem, with frequent changes in leadership and inconsistent communication that makes it hard for families to build trust or rely on a stable care plan. These are not minor irritants; they strike at the core of residents’ security and comfort.

The most actionable takeaway for anyone evaluating Crestwood is to demand concrete assurances and to probe deeply during a tour and subsequent discussions. Ask for current nurse-to-resident and aide-to-resident ratios, the exact process for medication administration, and how the team handles a resident in distress or a behavioral event. Request a recent incident log and outcomes, and review how quickly management responds to family concerns. Inquire about the laundry system, how belongings are tracked, and the facility’s protocol for pest control and housekeeping. Finally, press for a clear, written plan that demonstrates continuity of care even when staff turnover occurs, including who the on-duty director or charge nurse is and how families can reach them after hours.

In the end, Crestwood Health Care Center is a mixed proposition. For families seeking a practical, near-home option with a doorway to Medicaid assistance and potential dialysis support in a single-level environment, Crestwood can deliver on those logistical promises. Yet the cumulative weight of reported neglect, subpar supervision, and the awkward reality of frequent administrative changes cannot be dismissed. If the priority is consistently safe, responsive, and respectful care with rigorous accountability, alternatives should be explored. Facilities with steadier leadership, stronger staffing ratios, and a known track record of transparent operations will likely offer greater peace of mind for families with high expectations for daily clinical oversight and resident protection.

Ultimately, Crestwood should be considered as a specific, circumstance-driven choice rather than a default recommendation. It may serve well for nearby families who want direct involvement and hands-on guidance through Medicaid and legal arrangements, or for residents who can tolerate a higher degree of variability in day-to-day care in exchange for proximity and a simpler care framework. For those who cannot compromise on timely med administration, proactive nursing supervision, consistent staff behavior, and a consistently clean, well-controlled environment, it warrants a careful comparison with nearby facilities that demonstrate steadier performance across multiple inspections and resident satisfaction indicators. A disciplined due diligence process, visiting multiple times, speaking with direct care staff, and evaluating the latest state reports, will reveal whether Crestwood truly aligns with a loved one’s specific needs or if a more robust option elsewhere offers superior reliability and peace of mind.

Features

Housing

  • 150 resident community capacity 150 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Lambert-St Louis International (5 miles away) Lambert-St Louis International (5 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Crestwood Health Care Center, located in Florissant, MO, is a premier assisted living community that provides exceptional care and a wide range of amenities for its residents. The community offers a variety of amenities to ensure residents' comfort and convenience, including an on-site beauty salon, cable or satellite TV access, community-operated transportation services, a computer center, and a fully furnished living environment.

For dining needs, Crestwood Health Care Center boasts a spacious dining room where delicious meals are served restaurant-style. The community also caters to residents with special dietary restrictions and offers meal preparation and service.

Residents can enjoy various recreational activities at the assisted living community, such as spending time in the gaming room or small library. The fitness room allows individuals to maintain their physical well-being while the garden and outdoor spaces provide opportunities for relaxation and enjoyment of nature. Scheduled daily activities and resident-run activities keep everyone engaged and entertained.

Crestwood Health Care Center goes above and beyond to provide top-notch care services for its residents. With 24-hour supervision available, assistance with activities of daily living like bathing and dressing are provided as needed. The staff also assists with transfers for those who require mobility support. Medication management ensures the proper administration of medications while diabetes diet plans are available for individuals with specific dietary requirements.

The community places great emphasis on maintaining cleanliness within the premises with housekeeping services provided regularly. Residents can stay connected with friends and family through telephone access as well as Wi-Fi/high-speed internet availability throughout the facility.

Moreover, Crestwood Health Care Center offers move-in coordination services to help ease the transition into this vibrant senior living community. Residents also have access to wheelchair accessible showers for added convenience.

Located close to various amenities in Florissant, MO, Crestwood Health Care Center is surrounded by four cafes, one park, fifteen pharmacies, seventeen restaurants, two transportation options nearby, and one hospital nearby. This convenient location ensures easy access to daily necessities and medical care.

With its extensive range of amenities and top-notch care services, Crestwood Health Care Center provides a comfortable and enriching assisted living experience for seniors in Florissant, MO.

Nearby Places of Interest

Florissant, Missouri offers a convenient and well-equipped area for senior living. With multiple hospitals and pharmacies within a short distance, residents have easy access to medical care and medication. Transportation options are also plentiful, with rental car services and public transportation nearby. There is a variety of dining options, from fast food to more casual sit-down restaurants, as well as cafes for relaxing outings. For outdoor leisure activities, there are several parks in the area for enjoying nature or engaging in physical activity. Additionally, places of worship are easily accessible for spiritual support. Overall, this part of Florissant provides a comprehensive and convenient environment for seniors looking to settle down in a community that prioritizes their well-being and comfort.

Hospitals

  • Christian Hospital (1.5 miles)
  • Gateway Regional Medical Center (8.5 miles)
  • Metropolitan St Louis Psychiatric Center (8.6 miles)
  • DePaul Health Center - Emergency Room (9.1 miles)
  • DePaul Hospital (9.1 miles)
  • VA Medical Center Spinal Cord Injury Program (9.6 miles)
  • St Louis Children's Hospital (9.7 miles)

Pharmacies

  • Schnucks (1.9 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.4 miles)
  • CVS Pharmacy (2.6 miles)
  • Schnucks (2.7 miles)
  • Walgreens (2.7 miles)

Transportation

  • U-Haul Moving & Storage (2.3 miles)
  • Metrolink North Hanley Station (4.8 miles)
  • Enterprise Rent-A-Car (5.4 miles)
  • Southwest Airlines (5.4 miles)
  • Terminal 2 Parking (5.5 miles)
  • National Car Rental (5.6 miles)
  • Hertz Rent A Car (5.7 miles)

Restaurants

  • Chili's Grill & Bar (2.4 miles)
  • White Castle (2.7 miles)
  • McDonald's (2.7 miles)
  • Chick-Fil-A (2.7 miles)
  • KFC (2.8 miles)
  • Firehouse Subs (2.8 miles)
  • Chipotle Mexican Grill (2.8 miles)

Cafes

  • Starbucks (2.7 miles)
  • Old Town Donut Shop (3 miles)
  • Made. by Lia (3.3 miles)
  • Starbucks (3.6 miles)
  • Blueprint Coff (8.6 miles)
  • Starbucks (8.6 miles)

Parks

  • St Ferdinand Park (3.6 miles)
  • Wohl Recreation Center / Sherman Park (7.9 miles)
  • Fairground Park (8.2 miles)
  • Piasa Park (9.1 miles)
  • Garfield Park (9.4 miles)
  • Shaw Park (9.9 miles)

Places of Worship

  • St Ann Catholic School (5.3 miles)
  • Millennium Temple Church of God in Christ (9.8 miles)

Physicians

  • Riverbend Ophthalmology (9.2 miles)
  • Saint Anthony's Cancer Center of Excellence (9.4 miles)
  • Barnes-Jewish Hospital (9.9 miles)

Frequently Asked Questions

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