Crestwood Health Care Center

Pros

• The director of the facility is an excellent resource in the placement of elders, providing valuable information and support.
• Visitors received a warm welcome during their visits to the facility.
• The facility appeared clean and was active during the visit, suggesting a lively environment.
• The front desk receptionist was pleasant and helpful in answering basic questions about services provided.
• The director offered flexibility for tours with nurses at any time, demonstrating a commitment to transparency and accessibility.

Cons

• The services at Crestwood are terrible, as evidenced by the frequent falls of patients and a lack of nurse engagement.
• Workers prioritize their meals over serving patients, resulting in poor service during meal times.
• There are issues with lost clothing during laundry, leading to patients wearing others' clothes.
• The facility's support staff does not assist patients with personal hygiene, creating an unpleasant environment.
• A family member had to remove their loved one from the facility due to these concerns.
• Despite receiving a warm welcome, there is skepticism about the quality of care based on previous experiences and observations.

Review

Crestwood Health Care Center presents a complex picture, as revealed by multiple reviews that highlight contrasting experiences from different visitors. While some individuals have expressed serious concerns regarding the level of care and attention given to residents, others have noted positive interactions and resources available through the facility's administration.

One particularly concerning review recounts a visit where the caregiver’s services were deemed subpar. The reviewer details alarming instances of their loved one, a daughter in this case, falling on five separate occasions without adequate assistance from nursing staff. Observations reveal that nurses often remain at their stations rather than attending to patients directly, raising significant questions about patient safety and overall attentiveness to individual needs. Meal times emerged as one of the few consistent bright spots in the day; however, it seems that staff ate before serving residents, leading to an impression among family members that patient care might not be prioritized. Additionally, issues with laundry management were highlighted—clothes reportedly going missing or being worn by other patients exemplify a lack of organization that could add further distress for families.

Contrasting this experience is feedback from another visitor who had taken proactive steps toward ensuring their mother's well-being at Crestwood. This reviewer engaged musically with the director over the phone regarding admission processes and Medicaid applications. The director appeared knowledgeable and provided comprehensive guidance about resources for elder placement, enhancing confidence in Crestwood as an option for their mother undergoing dialysis treatment. This exchange left the visitor feeling hopeful and supported in navigating what can often be a complicated transition into assisted living.

The conversation also touched upon practical matters such as obtaining updated power of attorney documents—a vital step when caring for elderly family members—and insights about scheduling tours at any time during day or night with nursing staff to assess facilities more thoroughly. This openness contrasts sharply with experiences shared by others who faced a lack of engagement and assistance once inside the center itself.

Another visitor shared a neutral perspective after passing by Crestwood numerous times prior to needing its services due to a sister's stroke. Upon first entering the facility, they noted cleanliness and visible activity among residents but found it less modern compared to other rehabilitation centers. Although they did not take a tour of individual rooms—which would provide deeper insight into personal living conditions—their initial impressions reflect neither extreme praise nor criticism.

As more families are drawn into navigating healthcare options for loved ones facing rehabilitation or long-term care needs, such reviews become critical sources of information. They underscore how deeply personal each family's experience will be based on specific circumstances and expectations surrounding eldercare environments like Crestwood Health Care Center.

In summary, while some visitors report troubling levels of service with implications affecting resident safety and comfort within Crestwood’s walls, others recognize potential benefits attributed to knowledgeable administration willing to assist families in making informed decisions regarding elder care placements. These mixed experiences suggest that prospective clients should approach any decision carefully by gathering various insights ahead of time after considering both alarming shortcomings reported alongside promising avenues for support from management actively working within its framework.

Florissant, Missouri offers a convenient and well-equipped area for senior living. With multiple hospitals and pharmacies within a short distance, residents have easy access to medical care and medication. Transportation options are also plentiful, with rental car services and public transportation nearby. There is a variety of dining options, from fast food to more casual sit-down restaurants, as well as cafes for relaxing outings. For outdoor leisure activities, there are several parks in the area for enjoying nature or engaging in physical activity. Additionally, places of worship are easily accessible for spiritual support. Overall, this part of Florissant provides a comprehensive and convenient environment for seniors looking to settle down in a community that prioritizes their well-being and comfort.

Hospitals

• Christian Hospital (1.5 miles)
• Gateway Regional Medical Center (8.5 miles)
• Metropolitan St Louis Psychiatric Center (8.6 miles)
• DePaul Health Center - Emergency Room (9.1 miles)
• DePaul Hospital (9.1 miles)
• VA Medical Center Spinal Cord Injury Program (9.6 miles)
• St Louis Children's Hospital (9.7 miles)

Pharmacies

• Schnucks (1.9 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.6 miles)
• Schnucks (2.7 miles)
• Walgreens (2.7 miles)

Transportation

• U-Haul Moving & Storage (2.3 miles)
• Metrolink North Hanley Station (4.8 miles)
• Enterprise Rent-A-Car (5.4 miles)
• Southwest Airlines (5.4 miles)
• Terminal 2 Parking (5.5 miles)
• National Car Rental (5.6 miles)
• Hertz Rent A Car (5.7 miles)

Restaurants

• Chili's Grill & Bar (2.4 miles)
• White Castle (2.7 miles)
• McDonald's (2.7 miles)
• Chick-Fil-A (2.7 miles)
• KFC (2.8 miles)
• Firehouse Subs (2.8 miles)
• Chipotle Mexican Grill (2.8 miles)

Cafes

• Starbucks (2.7 miles)
• Old Town Donut Shop (3 miles)
• Made. by Lia (3.3 miles)
• Starbucks (3.6 miles)
• Blueprint Coff (8.6 miles)
• Starbucks (8.6 miles)

Parks

• St Ferdinand Park (3.6 miles)
• Wohl Recreation Center / Sherman Park (7.9 miles)
• Fairground Park (8.2 miles)
• Piasa Park (9.1 miles)
• Garfield Park (9.4 miles)
• Shaw Park (9.9 miles)

Places of Worship

• St Ann Catholic School (5.3 miles)
• Millennium Temple Church of God in Christ (9.8 miles)

Physicians

• Riverbend Ophthalmology (9.2 miles)
• Saint Anthony's Cancer Center of Excellence (9.4 miles)
• Barnes-Jewish Hospital (9.9 miles)