Garden Plaza Of Florissant

Pros

• The facility is clean and centrally located, with supportive and helpful staff.
• Residents appreciate the spacious apartments, which offer good value for the money.
• Activities available for residents have helped improve their overall well-being and enjoyment of life.
• The in-house physical therapist is highly regarded by families for their effectiveness and dedication.
• The new management shows promise, with a committed and motivated Director aiming to enhance the quality of care at Garden Plaza of Florissant.
• Overall experiences have been positive, with families noting that communication improves and requests are addressed promptly by the staff.
• Residents enjoy the meals provided, appreciating the variety offered during meal times.

Cons

• The facility has a record of overmedicating patients, and the staff turnover is so high that one nurse had to manage an entire floor at night while aides neglected their duties.
• The administration's communication is terrible, leading to frustrations about doctors' appointments and outcomes.
• Residents reported not receiving promised showers and sometimes going 10 to 15 days without proper hygiene.
• There were numerous complaints about the dining staff's lack of care, with residents receiving cold meals if they did not arrive on time.
• Despite management changes, there are ongoing issues with inadequate care, including the failure to reorder critical medications for residents.
• Some residents mentioned that activities were limited due to COVID restrictions and that communication regarding these changes was poor.
• A reviewer expressed feeling lied to by the administrative team regarding promised services when moving in.
• Many family members observed a decline in their loved ones' health due to inadequate supervision and care within the facility.

Review

Garden Plaza of Florissant has emerged as a point of contention among residents and their families, with experiences ranging from commendable to deeply troubling. For many, the choice of this facility was driven by its proximity to family, favorable pricing, and the types of rooms available. Recent changes in staffing have been a common theme among reviews, with some praising the new leadership while others express concerns over care quality. Despite these discrepancies, many still find aspects of Garden Plaza that meet their needs, particularly regarding location and overall cleanliness.

One prevalent concern is communication—or the lack thereof—especially regarding medical appointments and outcomes. Several reviewers pointed out that information about doctors' visits was often poorly conveyed or entirely missing. This deficiency not only affects family members who are trying to stay informed but also raises questions about the quality of care received by residents. Additionally, promises made during initial tours have not always been upheld; for instance, there are complaints about housekeeping services failing to regularly change bedding or clean bathrooms as promised.

The experience with dining at Garden Plaza also varies widely among residents. Some have expressed dissatisfaction with meal options, noting that while breakfast may be satisfactory, lunch falls short. One resident reported that if mealtime is missed at the start of service hours, only cold food options remain available—an issue particularly troubling for those relying on consistent nutrition and care. Nonetheless, others report enjoying meals provided three times a day with various choices available.

Amidst the frustrations voiced in reviews regarding care standards and staff continuity, several positive elements shine through as well. The presence of an in-house physical therapist has received praise from multiple sources for enhancing the rehabilitation process for residents requiring assistance. Moreover, there are claims of some staff members going above and beyond their job descriptions to ensure residents feel comfortable and cared for—a ray of hope amidst some seemingly dire circumstances.

Transitioning from initial skepticism to hopeful anticipation seems prevalent in light of recent management changes at Garden Plaza. Many families express cautious optimism regarding new leadership's commitment to improving care standards and communication issues that have plagued previous operations at the facility. However, building confidence will take time as families navigate ongoing challenges within their loved ones' care routines.

Unfortunately, significant negative experiences persist alongside these encouraging developments. Some families reported grave issues such as medication mismanagement leading potentially dangerous situations—highlighting a serious need for attention towards medication protocols within the facility's nursing staff framework. Additionally, fears surrounding safety due to inadequate supervision during nursing shifts were voiced vehemently by others who felt compelled to withdraw their loved ones altogether after troubling incidents occurred.

In summary, while many appreciate Garden Plaza's location and clean facilities supportive social activities offered for residents—as well as appreciating certain staff members—there exists a notable divide in satisfaction levels based on individual experiences related primarily due to inconsistencies surrounding communication practices along with varying degrees of attentiveness concerning medical oversight provided by caregivers at this establishment ultimately revealing areas needing improvement within this community setting.

This part of Florissant, Missouri offers a variety of amenities and services that may be appealing to seniors looking for a vibrant community. The area features several restaurants, cafes, and pharmacies within close proximity, providing convenience for daily needs. Additionally, there are parks nearby for leisurely walks and outdoor activities. For medical care, hospitals and physicians are easily accessible within a short driving distance. Transportation options include an airport and U-Haul moving services for travel needs. Places of worship are also present in the area for spiritual support. Overall, this part of Florissant has a mix of dining options, recreational facilities, healthcare services, and transportation resources that can contribute to a comfortable and convenient lifestyle for seniors.

Restaurants

• Narrow Gauge Brewing Company (0.6 miles)
• Florissant City Diner (0.6 miles)
• Firehouse Subs (0.7 miles)
• Applebee's (0.7 miles)
• Henkes Tavern (0.7 miles)
• Saint Louis Bread Co. (0.8 miles)
• KFC (0.8 miles)

Cafes

• Old Town Donut Shop (0.6 miles)
• Made. by Lia (0.9 miles)
• Starbucks (1.2 miles)
• Starbucks (1.7 miles)
• Starbucks (9.5 miles)
• Blueprint Coff (9.5 miles)
• Panera Bread (9.8 miles)

Pharmacies

• Schnucks (1.1 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• Schnucks (1.4 miles)
• Dierbergs (1.5 miles)
• Schnucks (1.8 miles)

Parks

• St Ferdinand Park (1.1 miles)
• Frontier Park (9.3 miles)
• Wohl Recreation Center / Sherman Park (9.3 miles)
• Blanchette Memorial Hall (9.4 miles)
• Piasa Park (9.4 miles)
• Garfield Park (9.9 miles)
• Fairground Park (10 miles)

Hospitals

• Christian Hospital (4 miles)
• DePaul Health Center - Emergency Room (7.2 miles)
• DePaul Hospital (7.2 miles)
• St Joseph's Hospital (9.4 miles)
• Metropolitan St Louis Psychiatric Center (9.8 miles)

Transportation

• U-Haul Moving & Storage (4.3 miles)
• Southwest Airlines (4.5 miles)
• Terminal 2 Parking (4.6 miles)
• TSA Security Checkpoint Gates C & D (4.6 miles)
• St. Louis Lambert International Airport (STL) (4.6 miles)
• TSA PreCheck A Gates (4.6 miles)
• Terminal 1 Passenger Pickup (4.6 miles)

Places of Worship

• St Ann Catholic School (6.1 miles)

Physicians

• Riverbend Ophthalmology (9.8 miles)

Theaters

• AMC Streets Of St Charles 8 (10 miles)