St Denis Retirement Community

Pros

• Theresa in the office is very personable and professional.
• She takes personal care of all of the residents.
• The facility is immaculate and clean.
• Randy and the staff provided dignity and independence for the residents while thinking of human decency before profits.
• The apartments were clean, safe, extremely well maintained, affordable, and designed to support older adults or people who need a bit of help.

Cons

• Theresa in the office is very rude and unprofessional.
• The facility discriminates against seniors with disabilities.
• Randy, the owner, told the reviewer that his 94-year-old mother had to move out immediately because he deemed her unable to live independently.
• The owner's stance implies the facility does not want the bother of anyone "too old."
• The facility does not have handicapped parking.
• In the past three years the parking spots have been restriped/repainted, and there is still no handicapped parking.
• The staff harassed the reviewer and upset her mother, leading them to find another home.

Review

The collection of reviews paints a picture of a senior living facility that many describe as exceptionally clean, well kept, and guided by a compassionate sense of care. Several readers consistently praise Theresa in the office as both personable and professional, noting that she takes personal care with the residents. The overall environment is described as immaculate and bright, with residents treated with dignity and individual attention. The facility is portrayed as a place that does not merely house people but supports them - with apartments that are clean, safe, and maintained to a high standard, and with a philosophy of prioritizing human decency over profits.

In one long-standing narrative, the writer recalls their mother living there years ago and describes the place as a godsend. They emphasize affordable housing that is designed to support older adults or those who might need a little extra help, while still safeguarding independence and autonomy. The owner, Randy, is singled out for praise: the staff and leadership are said to place a premium on dignity and independence for residents, with a moral emphasis on decency rather than sheer profit. The sense is that the care team takes seriously the mission of providing a nurturing, respectful living environment for seniors, and the author expresses a sincere admiration for the owner's character, even mentioning a rumored city award in Florissant, though noting that the details are unclear.

Another testimonial focuses on a different property and offers a similarly glowing appraisal. The author describes the apartments for fixed living as the most well-kept set of apartments they have ever seen, with a landlord who consistently invests in upkeep and upgrades. The environment is depicted as very quiet, with no problems among tenants, and the writer would highly recommend the place to anyone seeking a solid living situation. They commend the landlord and maintenance staff for doing what is right and maintaining a standard of cleanliness and order that stands out in their experience.

Yet, alongside these positive voices, there is a sharp and troubling counterpoint. One writer explicitly labels Theresa in the office as "very rude and unprofessional," presenting a stark contrast to the other praise. This inconsistency within the staff experience is part of the broader concern that colors the overall impression of the property - suggesting that experiences may vary substantially from one staff member to another.

Most seriously, the reviews allege discrimination against seniors with disabilities. The reporter recounts a troubling sequence in which, in November and again on January 13, 2018, the owner, Randy, told their 94-year-old mother to "go right now" - that she had to move immediately because he deemed her unable to live independently. The account describes extensive pressure and harassment, even after healthcare professionals had provided a different assessment of her needs. The family ultimately decided to move their mother to another home, despite her reluctance to leave. The reviewer accuses the facility of exploiting the revenue and advantages of serving senior tenants while avoiding the burdens of accommodating the very oldest or most dependent residents.

Accessibility concerns compound the discrimination claims. The writer notes the conspicuous absence of handicapped parking, contrasting it with periodic repaints of parking spaces over the past three years without creating any designated accessible spots. The criticism frames the facility as prioritizing its age-segregated revenue model while disregarding the practical needs of residents who require accommodations to participate in daily life. Taken together, these allegations portray a climate where some residents feel singled out for removal under the guise of independence, and where basic accessibility concerns have not been addressed.

In sum, the reviews present a nuanced portrait of the facility: a place that many residents and visitors celebrate for its cleanliness, maintenance, and heartfelt dedication to dignity and independence, led by a compassionate owner and supported by attentive staff in many instances. At the same time, there is a powerful counter-narrative about age discrimination, aggressive eviction pressures directed at elderly residents, and gaps in accessibility and staff professionalism that cannot be ignored. The discourse highlights the complexity of running a senior living environment that sincerely values its residents while also contending with real and serious concerns about how policies and practices affect the most vulnerable among them.

This part of Florissant, Missouri offers a variety of amenities and services that cater to seniors looking for a convenient and comfortable living environment. With several restaurants, cafes, pharmacies, and healthcare facilities located within a short distance, residents can easily access necessary resources. The proximity to parks allows for opportunities to enjoy outdoor activities and recreation. Additionally, the presence of St. Louis Lambert International Airport provides convenient travel options for those looking to explore beyond the local area. Overall, this neighborhood offers a well-rounded community with easy access to essential services for seniors seeking a vibrant and supportive environment in which to reside.

Restaurants

• Culver's (0.2 miles)
• Mann Meats (0.4 miles)
• Doughnut Cupboard (0.4 miles)
• Henkes Tavern (0.5 miles)
• Pearl Cafe (0.7 miles)
• Narrow Gauge Brewing Company (0.7 miles)
• Florissant City Diner (0.7 miles)

Pharmacies

• Dierbergs (0.4 miles)
• Schnucks (0.9 miles)
• Walgreens (1.6 miles)
• Walgreens (1.6 miles)
• Schnucks (1.7 miles)
• Schnucks (1.7 miles)
• CVS Pharmacy (1.8 miles)

Cafes

• Made. by Lia (0.4 miles)
• Old Town Donut Shop (0.8 miles)
• Starbucks (1.5 miles)
• Starbucks (1.8 miles)
• Panera Bread (9.6 miles)
• Starbucks (9.9 miles)
• Blueprint Coff (10 miles)

Parks

• St Ferdinand Park (0.5 miles)
• Frontier Park (8.2 miles)
• Blanchette Memorial Hall (8.2 miles)
• Creve Coeur Park (9.7 miles)
• Piasa Park (9.9 miles)
• Wohl Recreation Center / Sherman Park (10 miles)

Transportation

• St. Louis Lambert International Airport (STL) (4.3 miles)
• TSA PreCheck A Gates (4.3 miles)
• TSA Security Checkpoint Gates C & D (4.3 miles)
• Terminal 1 (4.3 miles)
• Terminal 1 Passenger Pickup (4.3 miles)
• Southwest Airlines (4.4 miles)
• Terminal 2 Parking (4.4 miles)

Hospitals

• Christian Hospital (5.2 miles)
• DePaul Health Center - Emergency Room (6.4 miles)
• DePaul Hospital (6.4 miles)
• St Joseph's Hospital (8.3 miles)

Places of Worship

• St Ann Catholic School (6.7 miles)

Theaters

• AMC Streets Of St Charles 8 (9 miles)

Physicians

• Walsh, Martin Ssm Health Outpatient Center Veterans Memorial Parkway (9.2 miles)