Bentwood Nursing & Rehab in Florissant, MO

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  • Interior

    A cozy dining room featuring a large wooden table with chairs and a vase of flowers by the window.

  • Outdoors

    A serene view of a pond featuring a decorative fountain, surrounded by autumn foliage and a modest building.

  • Decor

    A cozy and modern bedroom featuring a neatly made bed with a blue patterned coverlet, a bedside lamp, and a stylish shelving unit.

  • Living Room

    A cozy living room featuring a green sofa, elegant curtains, and tasteful decor.

  • Building

    A peaceful residential building reflecting in the calm waters of a pond on a clear day.

  • Bedroom

    A hospital room with a bed, armchair, and medical equipment.

  • Windows

    A modern hospital room featuring a patient bed, comfortable furniture, and natural light from the window.

  • Dining

    A modern dining area featuring stylish furniture and ample natural light.

  • Lighting

    A well-lit dining room featuring several tables and chairs, creating a welcoming atmosphere.

  • Natural Light

    A cozy bedroom featuring two neatly made beds, complemented by warm lighting and a welcoming atmosphere.

  • Plant

    A serene hospital room featuring a neatly made bed, calming blue walls, and a touch of greenery.

  • Office

    A contemporary office layout featuring modern furniture and an inviting workspace.

Bentwood Nursing & Rehab in Florissant, MO

1501 Charbonier Road, Florissant, MO 63031

For more information about senior living options: (844) 490-3973

4.1 from 107 reviews
5 stars
79
4 stars
4
3 stars
2
2 stars
2
1 stars
20

Skilled Nursing Facility

Overall Review of Bentwood Nursing & Rehab

Pros

  • pro Bentwood Nursing & Rehab feels like family, with warm, professional staff delivering attentive nursing and top-notch rehab tailored to each resident.
  • pro Dr. Vanessa Stone is an incredibly knowledgeable and compassionate leader who inspires confidence in families.
  • pro The staff are attentive, professional, and genuinely kind-hearted, taking the time to know residents personally.
  • pro The facility is clean, well-maintained, and has a calm, home-like environment that puts residents at ease.
  • pro The rehab team is outstanding, helping residents recover with personalized therapy and constant encouragement.
  • pro The admissions team makes transitions smooth and keeps families informed and supported.
  • pro Bentwood is a sanctuary of healing and hope where residents are treated with dignity, comfort, and respect.
  • pro Ayla Lewis, the Clinical Liaison, is praised for exceptional bedside manner and making families feel heard.

Cons

  • pro The facility is HORRIBLE.
  • pro The aides get angry when residents ask for basic things like ice water.
  • pro There is no checking in on patients.
  • pro They fail to get patients to appointments on time, and the food is served cold.
  • pro The reviewer calls the facility BS and questions its quality.
  • pro The company should replace those "paycheck" staff with compassionate workers.
  • pro Staff talk negatively to patients.
  • pro When concerns are raised, patients suffer as a result.
  • pro This place is the reason for the reviewer's mother's death.
  • pro The place is nasty and filthy.
  • pro Only a handful of staff cared.
  • pro The facility deserves zero stars.

Review

Bentwood Nursing & Rehab in Florissant is best suited for families seeking a warm, family?style rehab and post?acute environment where compassionate care and strong clinical leadership are priorities. This community tends to shine for short?term rehab or transitional care, especially when the goal is to restore mobility, regain independence, and be supported by a staff that feels genuinely invested in residents' well?being. The presence of a capable medical director, an active therapy team, and a culture that emphasizes dignity and personal attention makes Bentwood a compelling option for those who value a home?like atmosphere and open family communication.

Those weighing alternatives should consider facilities with a more consistent staffing record and demonstrable track?record in acute medical management. Several reviews raise red flags about responsiveness, nurse and aide availability, and episodic concerns around medication administration and urgent needs. Families facing complex medical needs, high risk of medication errors, or a history of rapid clinical change may prefer facilities with longer, unbroken histories of rigorous oversight and steadier staffing patterns. In short, Bentwood can be an excellent fit when care teams are stable and engaged; it may not be ideal for families prioritizing ultra?predictable clinical vigilance every hour of every day.

The strongest positives at Bentwood are the people and the culture. Numerous reviews praise the staff as compassionate, professional, and genuinely patient?centered, with particular emphasis on the leadership and bedside manner of Dr. Vanessa Stone and the bedside clinicians. The rehab programs - OT and PT - are repeatedly described as effective, with residents shown progress and encouragement geared toward real?world function. Families highlight transparent, ongoing communication and a willingness from management to address concerns promptly. The facility's upgrades, a well?regarded kitchen, and a home?like, clean environment further reinforce the sense of dignity and comfort that many families seek for someone recovering from surgery or needing long?term supportive care.

Yet Bentwood is not without substantial cautions. A subset of reviews documents serious, sometimes alarming, lapses: delayed responses to calls, questions about medication management, and instances of care gaps that residents and families voiced as frightening. Reports range from perceived neglect to outright accusations of unsafe practices, including incorrect insulin administration, missed appointments, or inadequate monitoring. Some memories cast shadow on cleanliness or operational efficiency, and several accounts describe inconsistent experiences that depend heavily on shift staffing and leadership emphasis at the moment. While many families report dramatic improvements under new leadership, the potential for inconsistent day?to?day experiences remains a live consideration.

These pros and cons do not cancel each other out; they intersect in meaningful ways. Bentwood's clinical leadership and rehab strengths can offset many concerns when staffing is steady and communication remains transparent. The positive testimonials about Dr. Stone, Ayla Lewis, and the therapy team suggest that, with proactive management and clear care plans, residents can receive high?quality rehab and respectful, individualized care. However, the worst negative reviews should not be ignored. They signal the risk of care variability, especially during staffing gaps or high?acuity periods. Prospective families should verify current staffing levels, request to meet with the DON or administrator, and ask for concrete responses to any outstanding safety or medication questions before deciding.

For families leaning toward Bentwood, the prudent next steps are practical and specific. Schedule a thorough tour and request opportunities to speak with clinical staff, therapists, and several current residents' families about recent experiences. Request a detailed outline of the care plan expectations, med?management policies, and response times for routine needs. Confirm the availability of hot water, consistent housekeeping, and the facility's process for patient transport to appointments. If Bentwood checks these boxes and a strong, responsive administrator is clearly present, the combination of compassionate care, robust rehabilitation services, and a homey environment can translate into meaningful recovery and everyday comfort. If not, alternatives with longer, more uniform staffing and tighter clinical governance may offer greater peace of mind.

Features

Housing

  • 76 resident community capacity 76 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Lambert-St Louis International (4 miles away) Lambert-St Louis International (4 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Bentwood Nursing & Rehab in Florissant, MO is a welcoming assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community provides a comfortable and inviting environment for seniors to enjoy their retirement years.

Residents at Bentwood Nursing & Rehab can take advantage of various amenities, including a beauty salon for grooming and pampering, cable or satellite TV for entertainment, and a computer center for staying connected with loved ones. The community also offers community-operated transportation for convenient access to appointments or outings.

For those looking to stay active, Bentwood Nursing & Rehab features a fitness room where residents can engage in exercise programs to maintain their physical well-being. There is also a gaming room for recreational activities and a small library for quiet reading time. Outdoor spaces, such as gardens, are provided for residents to enjoy nature.

Dining at Bentwood Nursing & Rehab is exceptional with restaurant-style dining options available. The community takes into consideration special dietary restrictions and provides diabetes diets as well as meal preparation services. Private bathrooms ensure privacy and convenience.

Care services are available around the clock at Bentwood Nursing & Rehab. Trained staff members provide assistance with activities of daily living including bathing, dressing, and transfers. Medication management services are offered to ensure proper intake of medications. Transportation arrangement is also provided for any necessary trips.

Residents at Bentwood Nursing & Rehab can engage in various activities planned by the community, such as fitness programs to stay fit or resident-run activities where they can showcase their talents or hobbies. Planned day trips offer opportunities for exploration beyond the community's premises.

With nearby cafes, parks, pharmacies, restaurants, and transportation options in close proximity, residents have easy access to additional amenities and services outside the community.

Overall, Bentwood Nursing & Rehab offers a comfortable and supportive environment where seniors can receive personalized care services while enjoying numerous amenities and engaging in fulfilling activities.

Nearby Places of Interest

Pharmacies

  • Schnucks (0.7 miles)
  • Dierbergs (0.9 miles)
  • Schnucks (1.1 miles)
  • Walgreens (1.1 miles)
  • Walgreens (1.5 miles)
  • Schnucks (2.7 miles)
  • Walgreens (2.7 miles)

Restaurants

  • Pearl Cafe (0.9 miles)
  • Culver's (1.2 miles)
  • Mann Meats (1.2 miles)
  • Doughnut Cupboard (1.4 miles)
  • Henkes Tavern (1.6 miles)
  • Narrow Gauge Brewing Company (1.7 miles)
  • Florissant City Diner (1.8 miles)

Parks

  • St Ferdinand Park (1.3 miles)
  • Blanchette Memorial Hall (7.2 miles)
  • Frontier Park (7.3 miles)
  • Creve Coeur Park (9.1 miles)
  • Kwanis Park (9.2 miles)
  • Vogt Brothers Park (9.3 miles)

Cafes

  • Made. by Lia (1.5 miles)
  • Old Town Donut Shop (1.8 miles)
  • Starbucks (2 miles)
  • Starbucks (2.7 miles)
  • Panera Bread (9.6 miles)

Transportation

  • St. Louis Lambert International Airport (STL) (4.3 miles)
  • TSA PreCheck A Gates (4.4 miles)
  • TSA Security Checkpoint Gates C & D (4.4 miles)
  • Terminal 1 (4.4 miles)
  • Terminal 1 Passenger Pickup (4.4 miles)
  • Southwest Airlines (4.7 miles)
  • Terminal 2 Parking (4.7 miles)

Hospitals

  • DePaul Health Center - Emergency Room (5.8 miles)
  • DePaul Hospital (5.8 miles)
  • Christian Hospital (6.2 miles)
  • St Joseph's Hospital (7.4 miles)

Places of Worship

  • St Ann Catholic School (7.4 miles)

Theaters

  • AMC Streets Of St Charles 8 (8.1 miles)

Physicians

  • Walsh, Martin Ssm Health Outpatient Center Veterans Memorial Parkway (8.4 miles)

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