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Crystal Creek Health And Rehabilitation Center in Florissant, MO

Crystal Creek Health And Rehabilitation Center is a nursing home community in Florissant, MO.

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Crystal Creek Health And Rehabilitation Center in Florissant, MO

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  • Interior

    A cozy room with a hospital bed, adorned with decorative pillows and soft lighting.

  • Decor

    A cozy and well-lit bedroom featuring a bed, bedside table, and decorative plant.

  • Dining

    A countertop in a kitchen displaying several plates of food, ready for serving.

  • Lighting

    A well-lit corridor in a hospital, showcasing the clean and organized environment typical of healthcare facilities.

  • Lobby

    A beautifully arranged floral display at the reception area, welcoming guests.

  • Exercise Equipment

    An exercise bike positioned in a fitness room, ready for use.

  • Waiting Area

    A patient waiting in a medical facility, highlighted by the transparent signage in the background.

  • Open Space

    A well-equipped physical therapy and rehabilitation gym featuring various exercise equipment.

250 New Florissant Road South, Florissant, MO 63031

For more information about senior living options: (866) 208-4318

3.3 from 115 reviews
5 stars
52
4 stars
15
3 stars
6
2 stars
4
1 stars
38

Overall Review of Crystal Creek Health And Rehabilitation Center

common 18 reviews mention this

Staff attentiveness and communication

Residents and families frequently describe staff who stay involved and communicate with families.

A recurring theme in the reviews is that families feel supported through ongoing check-ins and responsiveness. Several mention specific staff members (including Nurse Mary / ADON Mary Byes) for being attentive, friendly, and concerned about residents’ well-being. Others describe prompt assistance and being able to coordinate things like doctor appointments, accommodations, and care updates. A smaller number of reviews push back, describing unreturned calls, weekend staffing gaps, or staff that did not seem to follow through, so experiences can vary.

common 6 reviews mention this

Rehab and therapy helped recovery

Many reviews connect the community’s therapy and rehab work with meaningful functional progress.

Several residents and family members describe therapy teams moving rehabilitation forward, including regaining mobility and building back day-to-day independence. One long-term resident describes coming in unable to walk and later walking with a walker and resuming daily tasks. Another review attributes a faster transition from stroke-related limitations to active therapy, with daily checks mentioned by family. While not every review is positive about care, the improvement stories are prominent enough to stand out.

caveat 16 reviews mention this

Cleanliness concerns and odors

Some reviewers report cleanliness and odor problems that affected comfort and trust.

A significant portion of the reviews raise cleanliness and smell as a concern, with complaints ranging from dirty rooms and buildup to strong odors. Some reviewers also mention maintenance issues and an overall lack of upkeep, and a few describe conditions they felt were unsafe. On the other hand, a smaller set of reviews describe the building as cleaner and more odor-free after improvements or changes in management. Overall, cleanliness appears to be a point where resident and family experiences diverge.

caveat 7 reviews mention this

Staffing coverage and responsiveness

A subset of reviews say staffing coverage and responsiveness were not consistent when families needed help.

Some reviews describe problems with weekend staffing and being unable to get timely help, including a “front desk” issue where phones were not answered. Others describe periods where supplies or basic needs (like food at meals) were not available, leaving families to intervene. A few reviews also describe delays in medical response or limited attention to resident needs, which families viewed as serious. These criticisms contrast with the more positive accounts of staff being present and helpful.

caveat 6 reviews mention this

Food quality and dining experience

Dining is a mixed area, with some praising the restaurant-style feel and others criticizing meals.

Residents mention the dining area as restaurant-like, and at least one review highlights a culinary team. But multiple reviews describe food quality as poor or mediocre, and some complain about portions or food running out. One review even contrasts meals as similar to “kids meals,” while another says the facility could use better food and activities. Taken together, reviews do not agree on the day-to-day dining experience.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 158 resident community capacity 158 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Lambert-St Louis International (3 miles away) Lambert-St Louis International (3 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Cafes

  • Old Town Donut Shop (0.4 miles)
  • Made. by Lia (0.6 miles)
  • Starbucks (0.8 miles)
  • Starbucks (2.1 miles)
  • Starbucks (8.9 miles)
  • Panera Bread (8.9 miles)
  • Blueprint Coff (9 miles)

Restaurants

  • Florissant City Diner (0.4 miles)
  • Mann Meats (0.7 miles)
  • Henkes Tavern (0.8 miles)
  • McDonald's (1 miles)
  • Doughnut Cupboard (1 miles)
  • Narrow Gauge Brewing Company (1 miles)
  • Culver's (1.1 miles)

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • Dierbergs (1.1 miles)
  • Schnucks (1.1 miles)
  • Walgreens (1.2 miles)
  • Schnucks (1.4 miles)
  • Walgreens (1.6 miles)
  • Schnucks (2 miles)

Parks

  • St Ferdinand Park (1.3 miles)
  • Frontier Park (8.5 miles)
  • Blanchette Memorial Hall (8.7 miles)
  • Wohl Recreation Center / Sherman Park (9 miles)
  • Shaw Park (9.5 miles)
  • Creve Coeur Park (9.6 miles)

Transportation

  • St. Louis Lambert International Airport (STL) (3.7 miles)
  • TSA Security Checkpoint Gates C & D (3.7 miles)
  • TSA PreCheck A Gates (3.7 miles)
  • Southwest Airlines (3.7 miles)
  • Terminal 2 Parking (3.7 miles)
  • Terminal 1 Passenger Pickup (3.7 miles)
  • Terminal 1 (3.7 miles)

Hospitals

  • Christian Hospital (4.6 miles)
  • DePaul Health Center - Emergency Room (6.3 miles)
  • DePaul Hospital (6.3 miles)
  • St Joseph's Hospital (8.6 miles)
  • Metropolitan St Louis Psychiatric Center (9.4 miles)

Places of Worship

  • St Ann Catholic School (5.7 miles)

Theaters

  • AMC Streets Of St Charles 8 (9.2 miles)

Physicians

  • Walsh, Martin Ssm Health Outpatient Center Veterans Memorial Parkway (9.4 miles)

Frequently Asked Questions

Where is Crystal Creek Health And Rehabilitation Center?
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