Residents and visitors describe both very clean conditions and, in some reviews, dirty conditions.
Several reviewers say the facility looked clean and well-maintained, and a few specifically mention a good smell. Others report the opposite, describing a dirty environment, bad odors, trash on the floor, and issues like no hot water. Because both viewpoints appear in the reviews, cleanliness seems inconsistent from one experience to another.
common6 reviews mention this
Food quality is a highlight
Meal experiences are frequently praised, with some residents describing restaurant-style dining.
Multiple reviewers say meals were great and describe dining as more like a restaurant than a cafeteria. A few also call out specific meal satisfaction, including breakfast and coffee. On the other hand, there arenât many complaints about food in the remaining reviews, so dining seems to be one of the more positive day-to-day themes.
common20 reviews mention this
Staff compassion stands out
A large share of reviewers describe staff as caring, respectful, and attentive to residents.
Many family members and visitors describe warm, friendly staff who treat residents with dignity and respect, and several call out quick attention to concerns. Some reviewers also mention specific rolesâlike nurses, CNAs, and therapy team membersâworking to keep residents comfortable and engaged. Still, a smaller number of critical reviews mention non-responsiveness or poor care, so experiences vary, but positive staff impressions are a consistent thread.
caveat4 reviews mention this
Staffing and response times
Some reviews raise concerns about slow responses and short staffing.
One current patient describes the facility as consistently short staffed, with assistance requests taking hours at times, especially at night. A few other reviewers also describe not getting callbacks or help until after repeated efforts, and one review complains about lack of checking in. While several others are happy with attentiveness, these critical comments point to possible gaps in timeliness.
caveat6 reviews mention this
Medication and safety worries
Some residents and families report serious concerns related to medication and safety.
Several critical reviews describe medication problems, including insulin-related issues and staff administering medication or treatment in ways families say were unsafe. Others mention serious outcomes they attribute to inadequate monitoring or care, including an emergency leading to a transfer back to a hospital. Because these concerns are repeated across multiple reviews, families may want to ask detailed questions about how care is monitored and how medication decisions are verified.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Skilled Nursing Facility
Transportation
Lambert-St Louis International (4 miles away)
Nearby Places of Interest
This area of Florissant, Missouri offers convenient access to a variety of essential amenities for senior living. With multiple pharmacies nearby such as Schnucks and Walgreens, residents can easily access their medications and healthcare needs. There are also a number of restaurants, cafes, and parks within a short distance, providing opportunities for dining out, socializing, and enjoying the outdoors. For those who require medical care, hospitals like DePaul Health Center and Christian Hospital are located just a few miles away. Additionally, the proximity to St. Louis Lambert International Airport offers convenience for traveling or visitors. Overall, this area boasts a diverse array of services and recreational options that cater to the needs and preferences of seniors looking to reside in Florissant.
Pharmacies
Schnucks (0.7 miles)
Dierbergs (0.9 miles)
Schnucks (1.1 miles)
Walgreens (1.1 miles)
Walgreens (1.5 miles)
Schnucks (2.6 miles)
Walgreens (2.7 miles)
Restaurants
Pearl Cafe (0.9 miles)
Culver's (1.2 miles)
Mann Meats (1.2 miles)
Doughnut Cupboard (1.4 miles)
Henkes Tavern (1.6 miles)
Narrow Gauge Brewing Company (1.7 miles)
Florissant City Diner (1.8 miles)
Parks
St Ferdinand Park (1.3 miles)
Blanchette Memorial Hall (7.2 miles)
Frontier Park (7.3 miles)
Creve Coeur Park (9.1 miles)
Kwanis Park (9.2 miles)
Vogt Brothers Park (9.3 miles)
Cafes
Made. by Lia (1.5 miles)
Old Town Donut Shop (1.8 miles)
Starbucks (2 miles)
Starbucks (2.7 miles)
Panera Bread (9.6 miles)
Transportation
St. Louis Lambert International Airport (STL) (4.3 miles)
TSA PreCheck A Gates (4.4 miles)
TSA Security Checkpoint Gates C & D (4.4 miles)
Terminal 1 (4.4 miles)
Terminal 1 Passenger Pickup (4.4 miles)
Southwest Airlines (4.7 miles)
Terminal 2 Parking (4.7 miles)
Hospitals
DePaul Health Center - Emergency Room (5.8 miles)
DePaul Hospital (5.8 miles)
Christian Hospital (6.2 miles)
St Joseph's Hospital (7.4 miles)
Places of Worship
St Ann Catholic School (7.4 miles)
Theaters
AMC Streets Of St Charles 8 (8.1 miles)
Physicians
Walsh, Martin Ssm Health Outpatient Center Veterans Memorial Parkway (8.4 miles)
Bent-Wood Nursing Ctr is located at 1501 Charbonier Rd, Florissant, MO 63031 in St. Louis County, Missouri
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Hospice care at home provides specialized end-of-life support that focuses on comfort and dignity for individuals with life-limiting illnesses, offering a range of services including medical management, emotional and spiritual support, and logistical assistance tailored to the family's needs. It involves collaboration to create individualized care plans and extends to bereavement support after a loved one's passing.
The guide outlines the rising costs of 24/7 in-home care, ranging from $10,000 to over $20,000 monthly, driven by factors such as location and caregiver qualifications. It discusses the limited coverage by Medicare and private insurance, potential Medicaid support, and the emotional and living condition considerations influencing families' decisions on care arrangements.
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Skilled Nursing Facility
Lambert-St Louis International (4 miles away)
Caring staff, clean facility, private rooms, and effective rehabilitation services.
Caregiver Exhaustion: Recognizing the Signs and Restoring Your Well-Being
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