St Sophia Health & Rehabilitation Center in Florissant, MO
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936 Charbonier Road, Florissant, MO 63031
For more information about senior living options: (844) 490-3973
The staff are polite and professional. The facility is amazing with attentive, friendly staff. The rehab services, including PT and OT, are outstanding. The in-house home hemodialysis service is a great addition. The activities are engaging and well-run, with a caring activity director. The building is clean, smells pleasant, and floors are well maintained. Families report that the care staff are caring and attentive, making residents feel at home. The facility is highly recommended by visitors and families.
The staff didn't take good care of the patient and wouldn't provide therapy, effectively leaving her to die. The nurses were rude and unprofessional. The facility was described as the worst nursing home on the planet. The reviewer would not recommend placing a loved one there and warned others not to send family. The facility was filthy and unsanitary, with a persistent urine smell and residents left in soiled conditions. There was no skilled nursing and an overall lack of care. Food was cold and there were no utensils to eat with. Staff were frequently on their cellphones and avoided work, leading to delays in care. Medications were not administered in a timely manner, sometimes for days. Night rounds were not performed and residents roamed unsupervised.St Sophia Health & Rehabilitation Center in Florissant, Missouri is best suited for families that prioritize skilled rehab and intensive wound care, especially when a resident may need on-site dialysis or highly structured therapy programs. The facility earns credibility in the clinical arena when teams demonstrate wound-management proficiency and active PT/OT engagement, and when a welcoming, homelike environment supports a smooth transition into care. For residents who require reliable staff responsiveness and a strong activities program to maintain engagement, certain shifts and departments deliver that positive experience. However, the overall picture is uneven, and success hinges on vigilant oversight and a clear care plan from day one.
Those weighing alternatives should be aware that this community is not a one-size-fits-all solution. The most consistent red flags run alongside the positives: reports of persistent cleanliness problems, odor, and conditions that can feel untidy or neglected. Communication gaps with families and occasional lapses in vital tasks - medication delivery, incident follow-up, and timely response to calls - appear in a substantial portion of reviews. For families seeking a steady, uniformly high standard of daily care, or for those with heightened safety concerns or long-term memory-care needs, it is prudent to compare other options with stronger documented reliability and more transparent accountability.
On the plus side, several reviews elevate the facility for genuine clinical strengths. Wound care has been highlighted as exceptional when guided by knowledgeable staff, with specific praise for practitioners who maintain consistent updates and detailed attention to healing progress. The rehab milieu is praised by families whose loved ones recovered mobility through skilled therapy, and the in-house dialysis service stands out as a meaningful convenience for residents with kidney considerations. The overall environment is described as clean and well-maintained in many visits, and there is longstanding appreciation for staff who are attentive, courteous, and professional in certain departments. Activities and dining experiences also surface as bright spots in multiple accounts, reinforcing a sense of community and engagement for many residents.
Yet the cons are substantial and repeatedly echoed across reviews, and they cannot be dismissed. A frequent theme is unsanitary conditions and persistent smells of urine, sometimes with long-standing issues in patient rooms or shared spaces. Staffing appears to swing between adequate and severely strained, with anecdotal reports of aides overwhelmed, rounds that don't occur consistently at night, and staff who are distracted by personal devices rather than residents' needs. Communication breakdowns - failed phone calls, unanswered messages, and administration that is slow to respond - compound frustrations for families and can undermine timely care. There are harrowing reports of neglect, delayed medications, unsafe transfers, and residents experiencing falls or wounds that escalate, all of which weigh heavily against the perceived positives.
The critical question becomes whether the meaningful pros - expert wound care, capable rehab, dialysis access, and some consistently caring staff - offset the deep and recurring safety and quality concerns. In practical terms, they do so only if the resident's needs align precisely with the facility's proven strengths and if a highly engaged family or caregiver commits to regular, direct oversight. For a senior whose primary requirement is stable, predictable daily care, or for families unable to conduct frequent checks, the drawbacks can overshadow the benefits. The result is a strong caveat: use this community for targeted, short-term rehab or specialized needs only when there is a robust plan for ongoing monitoring and rapid escalation if red flags appear.
For families finalizing a choice, concrete steps matter. Ask for the most recent state survey outcomes and any corrective-action plans, and request to speak with both the director of nursing and the social services lead to gauge responsiveness. Schedule tours at different times, including evenings, to observe rounds, med-pass routines, and activity engagement. Inquire specifically about med delivery timeliness, incident reports, and fall prevention measures, and request candid examples of patient-specific care plans. If dialysis services are required, verify staffing and protocols within the unit. And crucially, set a clear, time-bound discharge or transition plan, with family check-ins built in, so that any early warning signs can trigger a move to a setting with a more consistently reliable safety and care track record.
240 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lambert-St Louis International (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.St. Sophia Health & Rehabilitation Center in Florissant, MO is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and welcoming environment where seniors can enjoy their golden years with the support they need.
The amenities at St. Sophia Health & Rehabilitation Center are designed to enhance the well-being and enjoyment of its residents. There is a beauty salon on-site, allowing residents to look and feel their best. Cable or satellite TV is available in each room for entertainment purposes. Community-operated transportation makes it easy for residents to get around town for appointments or outings. A computer center with Wi-Fi/high-speed internet access allows residents to stay connected with loved ones or explore new interests online.
The dining options at St. Sophia Health & Rehabilitation Center are top-notch. Residents can enjoy delicious meals in the dining room with restaurant-style service. Special dietary restrictions are accommodated, including diabetes diets and other special dietary needs. Meal preparation and service are provided, relieving residents of the burden of cooking.
To promote an active lifestyle, the community offers various activities and programs for residents to participate in. Fitness programs keep residents physically active and engaged, while planned day trips provide opportunities for adventure and socialization. Resident-run activities create a sense of community within the assisted living facility, while scheduled daily activities ensure there is always something exciting happening.
In addition to these amenities and activities, St. Sophia Health & Rehabilitation Center also provides comprehensive care services tailored to individual needs. With 24-hour supervision, assistance with daily living activities such as bathing and dressing is readily available. Assistance with transfers ensures the safety of residents when moving from one location to another within the facility. Medication management ensures that medications are taken correctly and on time, while transportation arrangements make it convenient for residents to attend medical appointments or run errands.
Located in Florissant, MO, St. Sophia Health & Rehabilitation Center is fortunate to have numerous amenities and services available nearby. There are four cafes, one park, 12 pharmacies, 17 restaurants, and 10 transportation options within close proximity to the community.
Overall, St. Sophia Health & Rehabilitation Center offers a comfortable and supportive environment for seniors looking for assisted living services in the Florissant area. With its wide range of amenities, care services, and convenient location, it provides an ideal place for seniors to call home.
St Sophia Health & Rehabilitation Center is located at 936 Charbonier Road, Florissant, MO 63031 in St. Louis County, Missouri
St Sophia Health & Rehabilitation Center on seniors.fyi includes 10 photos including images showing interior, landscaping, healthcare, piano, building, outdoor, living room, waiting area, and more.
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