Kendelwood Apartments in Florissant, MO

Pros

• The staff are wonderful and helpful.
• The community is well-maintained and peaceful.
• Residents enjoy amenities like a swimming pool and on-site laundry.
• The gate is fixed to improve security.
• The office staff are professional and welcoming.
• Residents feel they are treated fairly and maintenance is promptly addressed.
• The apartments are spacious and the complex is nice to live in.
• The complex publishes a monthly newsletter.

Cons

• The management has gotten worse each year.
• They conduct inspections every 2-3 weeks, entering residents' homes and not fixing anything.
• One resident's heat has not worked for over a year, forcing use of the oven for warmth and causing high bills.
• The sink water keeps running and has not been fixed after multiple visits.
• The dishwasher keeps flooding.
• Mold in the carpets and walls has made residents sick, especially for someone with lupus.
• There is a long list of things broken that still haven't been fixed.
• Advance notice of inspections is seen as unprofessional and harassing for old and disabled residents.
• The situation is described as harassment, with calls for action or else higher hands.
• The gate is a constant nuisance and gets on people's nerves.
• They evict tenants with little notice, showing unreliability and instability.
• The company did not help after a fire and management changes have allegedly led the complex downhill.
• Management never answers the phones when residents call.

Review

Kendelwood Place Apartments in Florissant is best suited for independent seniors or adults who want a budget-friendly, quiet, gated complex with spacious layouts, a modest sense of community, and attentive office staff when the system is functioning. The property story here includes long-tenured residents, a calm atmosphere, and some agreeable amenities like a swimming pool and well-kept grounds. For many, the appeal lies in the weekday reliability of maintenance staff and a sincere, personable office team that can handle routine needs and questions. It isn't glamorous, but it can feel like home to those who value stability, routine, and a modest lifestyle over high-end finishes.

Those who should consider alternatives are residents who require dependable heating and consistently repaired basics, or anyone who cannot tolerate recurrent maintenance delays and management turnover. The reviews reveal heat being nonfunctional for extended periods, water leaks and mold in walls, and a pattern of repair requests that do not get resolved promptly. Unannounced entries for inspections, seemingly excessive notices, and the sense that problems persist without clear accountability add to a feeling of unpredictability. For seniors with health or mobility sensitivities, or households that depend on reliable, transparent communication and crisis response, Kendelwood may fall short.

The strongest positives - quiet ambiance, friendly neighbors, and responsive maintenance when it functions - do manage to offset some downsides, but only to a point. Residents praise the overall serenity, the gated environment that contributes to security, and the presence of a competent office team at times, including praise for individual staff members. The apartments themselves are described as spacious, with a sense of openness that supports comfortable living. When maintenance is timely, issues are addressed quickly, and the property is well-maintained, these strengths can deliver real daily quality of life.

Yet the cons are substantial and core to the decision. Persistent heat problems, ongoing water leaks, and mold exposure have direct health and comfort implications. Communication gaps - between residents and management, delayed responses to calls or messages, and inconsistent enforcement of procedures - undercut trust and predictability. There are reports of aggressive or destabilizing actions, such as evictions under questionable circumstances and excessive entry notices, that raise red flags about resident security and long-term stability. Infrastructure concerns, including aging walkways and a four-story bridge feel, create safety anxieties for older residents during winter ice and snow. These issues tend to eclipse otherwise appealing attributes when they dominate day-to-day living.

Infrastructure and management dynamics shape the lived experience more than anything else. A credible, well-coordinated management team can translate the basic pros - security, quiet, and friendly service - into reliable everyday comfort. Conversely, when heating and mold problems persist, when repairs lag, and when communication deteriorates, the positives lose their bite. Some residents report timely maintenance and even standout management responsiveness, but others describe a pattern of unreturned calls, delayed fixes, and personnel changes that erode confidence. The variability is real enough that long-term residents often find themselves weighing whether the balance tips toward continued shelter or toward a more dependable community.

For families and individuals weighing this community, the practical path is to verify operational realities before committing. Tour the property and ask for recent maintenance turnaround times, especially for heat and water issues. Request documented timelines for open repair orders and inquire about mold remediation and air quality steps. Probe the reliability of communication channels - office phone availability, response times, and the process if an emergency arises. Speak with current residents about how management handles disputes, notices, and the annual maintenance cadence. If these experiences align with a stable pattern, Kendelwood can offer a reasonable, cost-conscious option that preserves independence and neighborhood familiarity. If not, the search should continue toward properties with stronger, transparent management and more predictable upkeep.

Pharmacies

• CVS Pharmacy (1.7 miles)
• Walgreens (1.8 miles)
• Walgreens (2.2 miles)
• Schnucks (2.3 miles)
• Schnucks (2.6 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (3.3 miles)

Hospitals

• Christian Hospital (1.7 miles)
• Gateway Regional Medical Center (9 miles)
• Alton Memorial Surgery Center (9.1 miles)
• Alton Memorial Hospital (9.2 miles)
• Saint Anthony's Health Center (9.2 miles)
• Getwebbed Net (9.3 miles)
• Saint Anthony's Medical Equipment (9.6 miles)

Transportation

• U-Haul Moving & Storage (1.7 miles)
• Metrolink North Hanley Station (5.9 miles)
• Southwest Airlines (6.4 miles)
• Terminal 2 Parking (6.4 miles)
• Enterprise Rent-A-Car (6.4 miles)
• National Car Rental (6.5 miles)
• Hertz Rent A Car (6.6 miles)

Restaurants

• Chili's Grill & Bar (2 miles)
• McDonald's (2.2 miles)
• Chick-Fil-A (2.2 miles)
• KFC (2.5 miles)
• Chipotle Mexican Grill (2.6 miles)
• Saint Louis Bread Co. (2.6 miles)
• Firehouse Subs (2.6 miles)

Cafes

• Starbucks (2.3 miles)
• Old Town Donut Shop (3.2 miles)
• Made. by Lia (3.5 miles)
• Starbucks (4.1 miles)

Parks

• St Ferdinand Park (3.5 miles)
• Piasa Park (7.9 miles)
• Garfield Park (8.2 miles)
• Wohl Recreation Center / Sherman Park (9 miles)
• Fairground Park (9.1 miles)

Places of Worship

• St Ann Catholic School (6.5 miles)
• Millennium Temple Church of God in Christ (8.7 miles)
• Elm Street Presbyterian Church (9.7 miles)

Physicians

• Riverbend Ophthalmology (8 miles)
• Saint Anthony's Cancer Center of Excellence (8.3 miles)
• St Louis Cardiology Consultants (9.1 miles)
• Alton Internal Medicine (9.1 miles)
• Saint Anthonys Sleep Studies (9.2 miles)
• JCH Mecical Group (9.2 miles)
• Riverbend Ophthalmologists (9.7 miles)