Aperion Care Hidden Lake

Pros

• The staff at Aperion was very helpful, and the facility was nice and clean.
• Aperion offers a variety of units, including cottage homes and apartments, providing flexibility for residents.
• Residents appreciate the availability of washers and dryers in each unit at Aperion.
• Hidden Lake's living quarters impress visitors, showcasing a friendly atmosphere.
• Hidden Lake features well-maintained facilities with several nice garden areas for residents to enjoy walking.
• The community at Hidden Lake provides numerous opportunities for exercise and involvement for its residents.
• The common areas within Hidden Lake create a homey environment with comfortable seating arrangements for family visits.
• Residents have access to a good menu of food and various social activities at both facilities.

Cons

• The staff at the facility is described as surly, dismissive, and inattentive, raising concerns about the quality of care for residents when family members are not present.
• There have been several staff changes in the Care Center that are found to be unsettling by families.
• Wait times for assistance can exceed 10 minutes, indicating potential understaffing and delayed responses to resident needs.
• Hidden Lake lacked a homey feel, as there appeared to be no engaging activities taking place during the visit.
• Staff at Hidden Lake were noted to be less than attentive before medicating patients, resulting in near incidents of incorrect medication distribution.
• Residents expressed worry about staffing levels and how they might affect overall care quality at various facilities mentioned.

Review

When it comes to selecting a suitable assisted living facility for loved ones, family members often navigate a complex landscape of choices and experiences. The reviews encapsulate the realities faced by families seeking care for their elderly relatives. One poignant account highlights the challenges encountered in a particular facility where the initial assurances provided by the management contrasted starkly with the actual care delivered. Although the tour offered an enticing glimpse into the amenities available, such as spacious rooms and engaging activities, it soon became clear that the quality of staff interactions left much to be desired. Described as surly, dismissive, and inattentive, staff behavior raised serious concerns about whether residents received adequate attention when family members were not present.

In contrast to this negative experience, another establishment named Aperion stood out for its clean environment and helpful personnel. Families who toured this community appreciated features like in-unit washers and dryers—an amenity not often found in other senior living options. Aperion’s approach emphasizes a continuum of care, allowing residents to transition seamlessly from independent living to assisted living or skilled nursing as their needs change. Such flexibility can provide peace of mind for families concerned about future medical requirements. Feedback from current residents also underlined satisfaction with nutritional offerings; one remarked specifically on the quality of food served at Aperion.

However, even within well-regarded facilities like Aperion, challenges exist in terms of staffing levels and responsiveness. Reviews indicated that while staff members aim to deliver quality care, they sometimes seem overwhelmed by demand. Family members are encouraged to ensure that loved ones can operate call buttons independently; otherwise, alternatives like squeeze bulbs should be requested due to potential wait times exceeding ten minutes for assistance. Additionally, continuous staff turnover raises questions about stability and consistency in resident care—a concern echoed across several reviews.

Hidden Lake emerged as another viable option based on visitor impressions. Those who toured noted that both internal and external living spaces were visually appealing and brightly lit, contributing positively to overall ambiance. The attentive tour guide showcased various aspects of life within Hidden Lake—including dining menus and social activities—but some visitors felt that engagement among residents appeared lacking during their visit. Despite bright surroundings, there was a palpable sense that meaningful activities weren't taking place at that moment.

Conversely, certain attributes made Hidden Lake feel more congenial despite some areas for improvement in resident interaction. Reviewers noted well-maintained facilities featuring several garden areas conducive to leisurely strolls; grandparents expressed enjoyment walking outdoors together as part of their daily routine. While friendliness marked staff encounters overall, review authors raised alarms regarding medication distribution accuracy; specific instances highlighted near misses with incorrect medications being given—an alarming oversight in any caregiving context.

Ultimately, these reviews underscore a fundamental truth: while amenities and appearances are vital aspects when choosing an assisted living facility for loved ones, it is often the quality of direct care provided by staff that makes or breaks one’s experience over time. Families must remain vigilant in monitoring their loved one's wellbeing and comfort levels post-admission while fostering open communication regarding any concerns surrounding care delivery or activity engagement within these communities—ensuring loving relatives truly receive the support they deserve during their golden years.

Transportation

• U-Haul Moving & Storage (0.7 miles)
• Metrolink North Hanley Station (6.7 miles)
• Enterprise Rent-A-Car (7.5 miles)
• Southwest Airlines (7.7 miles)
• Terminal 2 Parking (7.7 miles)
• National Car Rental (7.8 miles)
• Hertz Rent A Car (7.9 miles)

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (0.9 miles)
• Walgreens (4.1 miles)
• Schnucks (4.3 miles)
• Walgreens (4.3 miles)
• Schnucks (4.4 miles)
• Walgreens (4.4 miles)

Hospitals

• Christian Hospital (1 miles)
• Gateway Regional Medical Center (7.2 miles)
• Alton Memorial Surgery Center (8.7 miles)
• Alton Memorial Hospital (8.7 miles)
• Saint Anthony's Health Center (9 miles)
• Metropolitan St Louis Psychiatric Center (9.4 miles)
• Getwebbed Net (9.5 miles)

Restaurants

• White Castle (1.2 miles)
• Chili's Grill & Bar (4.1 miles)
• McDonald's (4.3 miles)
• Chick-Fil-A (4.3 miles)
• KFC (4.6 miles)
• Chipotle Mexican Grill (4.7 miles)
• Saint Louis Bread Co. (4.7 miles)

Cafes

• Starbucks (4.4 miles)
• Old Town Donut Shop (5.2 miles)
• Made. by Lia (5.5 miles)
• Starbucks (6 miles)
• Maeva's Coffee (9.2 miles)

Parks

• St Ferdinand Park (5.6 miles)
• Piasa Park (8 miles)
• Garfield Park (8 miles)
• Fairground Park (8.2 miles)
• Wohl Recreation Center / Sherman Park (8.5 miles)

Places of Worship

• St Ann Catholic School (6.8 miles)
• Millennium Temple Church of God in Christ (8.5 miles)
• Elm Street Presbyterian Church (9.7 miles)

Physicians

• Riverbend Ophthalmology (7.8 miles)
• Saint Anthony's Cancer Center of Excellence (7.9 miles)
• St Louis Cardiology Consultants (8.7 miles)
• Alton Internal Medicine (8.7 miles)
• Saint Anthonys Sleep Studies (9 miles)
• JCH Mecical Group (9 miles)