Westland A Villa Center in Westland, MI
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36137 West Warren, Westland, MI 48185
For more information about senior living options: (844) 490-3973
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The nurse was friendly and attentive to the family member. The business office staff and the social worker were very helpful and understanding. The staff at Villa of Westland are kind, caring, and professional, and the facility is clean and nicely decorated for the holidays. The staff were very pleasant and always greeted visitors with positive attitudes. The social work team is great; Michael Steward genuinely cares. Everyone greeted visitors with smiles, contributing to a pleasant experience. The DON was nice and straightforward. The nurses were kind and polite, and the facility was clean.
The reviews describe the facility as horrible, dirty, and full of mold with a persistent urine smell. The staff are repeatedly described as unprofessional, uncaring, rude, and disrespectful to residents and their families. Residents are said to be deprived of food, water, and timely medications, leading to dehydration and health decline. Rooms and bathrooms are filthy, with mold, poor cleaning, and unsafe conditions. Residents are often left in soiled diapers or unable to access basic toileting assistance. Personal items are reported stolen, and some staff are accused of harassment or even threats. Communication is severely lacking, with call bells ignored and administrators difficult to reach. The food is described as low quality, served cold, resembling dog or cat food, and lacking nutrition. Safety concerns are common, including broken beds, holes in walls, and inadequate facilities like a one-working-elevator setup. Many reviewers urge others not to send loved ones there and call for the facility to be shut down. Some claim fatal neglect or serious harm.Westland A Villa Center in Westland, MI, is best suited for families that must balance cost with long-term care needs but can commit to vigilant oversight. This community tends to attract residents when budget matters and a facility with rehab or extended-care potential is needed, yet the reviews consistently warn that reliable day-to-day care and consistent medical oversight cannot be assumed. For families willing to be present, advocate fiercely, and monitor every facet of care, this center can function as a workable option. For others, especially those relying on steady medical decision-making and consistently clean, safe surroundings, it may fall short.
Those who should explicitly consider alternatives are families prioritizing safety, predictable med administration, and a consistently respectful staff culture. Across many accounts, serious red flags surface: dehydration and lapses in medication timing, delayed doctor visits, and a pattern of neglect or unresponsiveness that can endanger vulnerable residents. Reports describe mold, persistent odors, and unsanitary conditions in several areas, including bathrooms and living spaces. Instances of patient harm, misplacement of personal belongings, and alleged staff hostility further tilt the balance toward seeking a different facility unless a family member can engage in relentless, direct oversight. For residents with complex medical needs, dialysis or diabetes care, or fragile mobility, the drawbacks are magnified and frequently hard to mitigate.
On the upside, there are recurring mentions of approachable staff in some wings, particularly at the front desk, social workers, and select nurses who demonstrate genuine care when engaged. A subset of visitors describe clean environments and polite, supportive interactions, with certain caregivers delivering attentive, compassionate daily support. Positive experiences often center on respectful communication, timely greetings, and a sense that individual staff members want to do right by residents. These pockets of reliability can offer meaningful relief, especially for families who can coordinate with a consistently responsive care team and who detect improvement when a specific caregiver remains assigned to a resident.
Yet the overpowering narrative in the reviews centers on systemic shortcomings and episodic crises. Families frequently report not receiving timely or adequate care - food inconsistencies, temperatures in rooms, and episodes where basic needs go unmet for long stretches. There are repeated claims of poor hygiene, mold in bathrooms, dirty rooms, and insufficient cleaning, alongside complaints about equipment failures, like non-functional elevators and unreliable TVs or remotes. The care environment is described by many as disorganized, with communication gaps between front-line staff, supervisors, and administration. When emergencies or questions arise, responses are uneven and often delayed, which compounds the already fragile trust in the facility's ability to safeguard residents.
The core question becomes whether the visible pros can meaningfully offset the dominant cons. For families who can tolerate and counterbalance occasional positive staff interactions with constant, proactive supervision, there is a path to reasonably good experiences. However, the scale and frequency of reported neglect, safety hazards, and inconsistent medical attention largely erode the value proposition. The most critical risk - missed medications, dehydration, and insufficient medical oversight - appears hard to neutralize through occasional kindness or a cleaner room. In practical terms, the care plan must be aggressively managed: require regular physician rounds, strict med-pass schedules, continuous monitoring for hydration and nutrition, and formal, timely responses to any alarms or requests. Without that level of hands-on governance, the positives risk being overwhelmed by the negatives.
In the end, Westland A Villa Center demands a decision grounded in risk tolerance and supervisory capacity. For families who can stay actively involved - daily visits, prompt escalation, and a readiness to relocate if care deteriorates - it can function as a cost-conscious option. For those seeking a facility with consistently high medical oversight, predictable hygiene standards, and a respectful, veteran staff culture, it may be wiser to pursue other communities first. Prospective residents should insist on a comprehensive tour, request the administrator introduce the care plan for their loved one, verify med administration routines, and scrutinize inspection histories. If red flags arise during tours or initial weeks, alternatives should be pursued without delay. In short, this center is a viable choice only for highly engaged families prepared to defend their loved one's safety at every turn.
230 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Westland A Villa Center is an assisted living community located in Westland, MI. It offers a wide range of amenities and care services to ensure that residents have a comfortable and fulfilling lifestyle.
The community features a beauty salon where residents can get pampered and feel their best. The cable or satellite TV in each unit ensures that residents are entertained with their favorite shows. Community-operated transportation is available for grocery shopping, outings, and other errands.
For those who enjoy technology, there is a computer center with internet access so residents can stay connected with loved ones or explore their interests online. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by skilled chefs.
Fitness enthusiasts will appreciate the fully equipped fitness room where they can engage in physical activities to maintain or improve their health. There is also a gaming room for those who enjoy playing games with friends. The outdoor space provides a serene environment where residents can relax and take in the fresh air.
Housekeeping services ensure that residents' living spaces are clean and well-maintained. Each room has its own private bathroom for convenience and privacy. A small library is available for those who enjoy reading. Telephone service allows residents to easily communicate with family and friends.
Transportation arrangements are made both for non-medical purposes as well as for doctor's appointments to ensure that residents can get to where they need to go. A wellness center is available for any health-related needs.
Wi-Fi/high-speed internet is provided throughout the community, allowing residents to stay connected digitally at all times.
In terms of care services, there is a 24-hour call system and supervision to provide peace of mind for both residents and their families. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. The community accommodates special dietary restrictions such as diabetes diets and provides assistance with meal preparation and service.
Medication management ensures that residents receive their medications in a timely manner. A mental wellness program is in place to support residents' emotional and cognitive well-being.
Various activities are offered for residents to engage in, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist with any additional needs or requests.
The community is conveniently located near cafes, parks, pharmacies, physicians, restaurants, and places of worship. This allows residents easy access to important amenities and services in the surrounding area.
Overall, Westland A Villa Center provides a supportive and engaging environment where residents can live comfortably and enjoy their golden years to the fullest.
Westland A Villa Center is located at 36137 West Warren, Westland, MI 48185 in Wayne County, Michigan
Westland A Villa Center on seniors.fyi includes 11 photos including images showing interior, garden, outdoor seating, landscaping, patio, bedroom, brick wall, windows, and more.
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Interior
Decor
Living Room
Building
Bedroom
Trees
Windows
Dining
Garden
Patio
Exercise Equipment
