Westland A Villa Center in Westland, MI

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  • Interior

    Entrance to a barber and beauty salon with chairs and hair dryers visible inside.
  • Decor

    A cozy patio with comfortable chairs and decorative potted plants.
  • Living Room

    A cozy living room featuring a tufted sofa, ornate rug, and elegant decor with wooden double doors in the background.
  • Building

    A garden pathway leads to the entrance of a building, surrounded by lush greenery and colorful flowers.
  • Bedroom

    A hospital room with two beds, a television, and curtains separating the space.
  • Trees

    A peaceful courtyard with benches, trees, and a paved pathway surrounded by lush landscaping.
  • Windows

    A cozy bedroom with a view into the connected bathroom.
  • Dining

    A cozy dining room with floral tablecloths and checkered flooring.
  • Garden

    A cozy outdoor patio with wooden chairs and vibrant flowers.
  • Patio

    A sunny outdoor patio with tables, chairs, and red umbrellas.
  • Exercise Equipment

    A fitness and rehabilitation area equipped with various exercise machines and therapy tools.

Westland A Villa Center in Westland, MI

Information last verified:

36137 West Warren, Westland, MI 48185

For more information about senior living options: (844) 490-3973

3.2 from 110 reviews
5 stars
52
4 stars
9
3 stars
4
2 stars
1
1 stars
44

Overall Review of Westland A Villa Center

Pros

  • pro The staff show a huge amount of love for the clients they serve.
  • pro Haywood McKinney has been extremely helpful and accommodating to the family’s needs and concerns.
  • pro James at the front office, nurses Star and Shannon, and social worker GiGi are nice and helpful.
  • pro The staff are very friendly and caring, and the facility is clean.
  • pro The DON is very nice and straightforward.
  • pro The Social Work team is great, with Michael Steward showing genuine care.
  • pro Linda, the Director of Activities, was very welcoming and has awesome energy.
  • pro The Westland Villa Center staff are kind, caring, and professional, and the facility is clean and nicely decorated for the holidays.

Cons

  • pro The reviewers describe the facility as horrible, dirty, and unsafe, with black mold and a strong urine odor throughout.
  • pro The staff are repeatedly described as unprofessional, uncaring, and rude, with some supervisors and the DON said to be disrespectful to patients and families.
  • pro Residents are allegedly neglected, with medications not given on time, food and water withheld, and health deteriorating as a result.
  • pro The building and rooms are noted as in serious disrepair—dirty, with broken beds, and unsanitary bathrooms.
  • pro The food is described as disgusting or inedible, often served cold or of very poor quality.
  • pro Calls for help are said to go unanswered for long periods, with patients left waiting and buttons often out of reach or ignored.
  • pro There are claims of mistreatment and theft (belongings stolen), with patients treated with disrespect.
  • pro Many reviews urge that the place be shut down and warn others not to send loved ones there.

Review

Westland A Villa Center is best suited for families that are comfortable taking a highly active role in oversight and advocacy, and for residents whose needs are relatively straightforward and center mainly on routine assistance, social engagement, and rehab-focused support. The facility’s appeal largely rests on price-conscious care and location in Westland, Michigan, where families may choose this option to contain costs while remaining nearby. For seniors who require consistent medical responsiveness, highly reliable medication administration, and a consistently clean, safe environment, this community should be approached with caution. The strongest case for this place is made when a family can schedule regular, hands-on involvement, demand timely attention from a responsive team, and insist on clear, measurable care plans. When these conditions are unlikely to be met, the likelihood of frustration and risk rises markedly.

Those weighing alternatives should note how many review narratives paint a different picture than the comfortable image implied by photos and some positive staff mentions. If safety, cleanliness, timely nursing care, and predictable medical oversight are non-negotiables, it’s prudent to consider other options. Likewise, for residents with complex medical needs, tight insulin schedules, frequent IV therapies, essential wound care, or high-dependency monitoring, the facility’s inconsistencies in med passes, doctor presence, and responsive care raise red flags. Families should actively compare facilities with proven, consistent med administration, rapid response culture, and transparent accountability. In short, alternatives are worth pursuing for anyone prioritizing a consistently clean environment, dependable clinical oversight, and a culture of respectful treatment.

On the upside, several reviews spotlight compassionate staff and personable leadership as true strengths. Specific individuals, such as Haywood McKinney, along with front-desk staff James, and nurses Star and Shannon, plus social worker GiGi, are repeatedly praised for responsiveness, warmth, and willingness to accommodate family concerns. The social-work team and activities leadership (Linda, described as energetic and engaging) also emerge as bright spots that can elevate daily life when plus their presence is sustained. These threads of kindness and genuine care demonstrate what Westland A Villa Center is capable of achieving under the right conditions: attentive caregivers who treat residents with dignity and a facility atmosphere that can feel welcoming when well-run. Yet these positives exist alongside troubling patterns that undermine their impact.

A large portion of the reviews fixates on a troubling reality: persistent cleanliness and safety issues that many families experience as immediate and personal. Reports of mold, strong urine odors, overflowing bathrooms, and dirty rooms recur, sometimes alongside delays in basic services like meal delivery, laundry, or assistance with hygiene. Several families recount med-management failures, incorrect dosing intervals, missed insulin or antibiotics, and, in the starkest cases, conversations with staff about hospice or end-of-life planning that feel rushed or mishandled. Accessibility concerns also appear, including elevator reliability and emergency egress worries. These concrete, safety-critical failures weigh heavily against even the most heartfelt staff anecdotes and substantially temper the value proposition.

The dynamic between meaningful staff compassion and systemic shortfalls becomes the decisive factor in any decision. When the pros, caring aides, approachable front-office personnel, and a few engaged leaders, align with dependable operations and a clean, well-maintained environment, the facility can function as a solid, affordable option. But when the negative experiences predominate, repeated neglect allegations, unaddressed odors, breakdowns in basic care, and a pattern of inaccessible administrators, the care story collapses. Pros do not fully offset the cons; rather they demonstrate what could be possible if organizational priorities shifted toward consistent training, accountability, and relentless focus on resident dignity.

For families moving forward, a practical plan is essential. If considering Westland A Villa Center, insist on a detailed, written care plan with explicit medication schedules, daily physician or nurse practitioner rounds, timely response protocols to call buttons, and a robust housekeeping and maintenance schedule with visible accountability. Request recent state survey results and a clear corrective-action plan addressing any cited deficiencies. Schedule multiple in-person visits, ideally at different times and days, to observe staff interactions, response times, and the overall atmosphere. If any red flags reappear, delays in care, unclean conditions, or dismissive communication, treat those as non-negotiable deal-breakers and pursue alternatives with stronger reputations for safety, cleanliness, and consistent clinical oversight. The decision should prioritize resident safety, predictable care quality, and a living environment where respect and responsiveness are non-negotiable foundations.

Features

Housing

  • 230 resident community capacity 230 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Detroit Metropolitan-Wayne County (9 miles away) Detroit Metropolitan-Wayne County (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Westland A Villa Center is an assisted living community located in Westland, MI. It offers a wide range of amenities and care services to ensure that residents have a comfortable and fulfilling lifestyle.

The community features a beauty salon where residents can get pampered and feel their best. The cable or satellite TV in each unit ensures that residents are entertained with their favorite shows. Community-operated transportation is available for grocery shopping, outings, and other errands.

For those who enjoy technology, there is a computer center with internet access so residents can stay connected with loved ones or explore their interests online. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by skilled chefs.

Fitness enthusiasts will appreciate the fully equipped fitness room where they can engage in physical activities to maintain or improve their health. There is also a gaming room for those who enjoy playing games with friends. The outdoor space provides a serene environment where residents can relax and take in the fresh air.

Housekeeping services ensure that residents' living spaces are clean and well-maintained. Each room has its own private bathroom for convenience and privacy. A small library is available for those who enjoy reading. Telephone service allows residents to easily communicate with family and friends.

Transportation arrangements are made both for non-medical purposes as well as for doctor's appointments to ensure that residents can get to where they need to go. A wellness center is available for any health-related needs.

Wi-Fi/high-speed internet is provided throughout the community, allowing residents to stay connected digitally at all times.

In terms of care services, there is a 24-hour call system and supervision to provide peace of mind for both residents and their families. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. The community accommodates special dietary restrictions such as diabetes diets and provides assistance with meal preparation and service.

Medication management ensures that residents receive their medications in a timely manner. A mental wellness program is in place to support residents' emotional and cognitive well-being.

Various activities are offered for residents to engage in, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist with any additional needs or requests.

The community is conveniently located near cafes, parks, pharmacies, physicians, restaurants, and places of worship. This allows residents easy access to important amenities and services in the surrounding area.

Overall, Westland A Villa Center provides a supportive and engaging environment where residents can live comfortably and enjoy their golden years to the fullest.

Nearby Places of Interest

Physicians

  • Botsford Primary Care Physician (0.8 miles)
  • Garden City Hospital Medical Office Building (1.2 miles)
  • Dearborn Obstetrical & Gynecological Assoc PC (3 miles)
  • Ophthalmic Specialists of Michigan - Dearborn Office (3.1 miles)
  • Livonia Dermatology (5.4 miles)
  • Michigan Eyecare Institute (6.1 miles)
  • Ophthalmic Specialists of Michigan - Livonia Office (6.5 miles)

Pharmacies

  • Walgreens (1 miles)
  • CVS Pharmacy (1.5 miles)
  • Walgreens (1.9 miles)
  • Rite Aid (2.3 miles)
  • Meijer Pharmacy (3.2 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.6 miles)

Restaurants

  • The Halal Guys (1.1 miles)
  • SKY Lounge West (1.4 miles)
  • The Lava Lounge Too (1.7 miles)
  • Frank's Diner (2.1 miles)
  • McDonald's (3.1 miles)
  • Snookers' Pool & Pub (3.3 miles)
  • Culver's (3.3 miles)

Cafes

  • Tim Hortons (1.2 miles)
  • Starbucks (3.4 miles)
  • Starbucks (3.4 miles)
  • Qahwah House (3.4 miles)
  • Biggby Coffee of Westland (5.7 miles)
  • Qahwah House (5.9 miles)
  • Tim Hortons (6.3 miles)

Places of Worship

  • Church of the Divine Child (1.5 miles)
  • Masjid Salam (6.3 miles)
  • Muslim Community of Western Suburbs (8.1 miles)

Parks

  • Garden City Park (2.7 miles)
  • Ford Field Park (3.6 miles)
  • Schemansky Park (4.7 miles)
  • Hemlock Park (6.1 miles)
  • Flanders Park (8.2 miles)

Hospitals

  • Beaumont Dearborn Hospital (5.3 miles)
  • Oakwood Annapolis Hospital (6 miles)
  • Trinity Health Wound Care - Livonia Hospital (6.8 miles)
  • Botsford Hospital (7.3 miles)

Transportation

  • Avis Rent A Car (5.4 miles)
  • Hertz Rent A Car (7.5 miles)
  • Budget Rent A Car (7.5 miles)
  • National Car Rental (7.6 miles)
  • Enterprise Rent-A-Car (7.6 miles)
  • DTW Delta Cargo (7.9 miles)
  • Concourse D (8.4 miles)

Theaters

  • Emagine Theatres (6.6 miles)
  • Phoenix Theatres Laurel Park Place (8.1 miles)
  • Riviera Cinema (8.3 miles)

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