Harbor Point Dearborn Heights

6500 North Inkster Road, Dearborn Heights, MI 48127

For more information about senior living options: (844) 490-3973

3.6 from 12 reviews
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Assisted Living

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    Overall Review of Harbor Point Dearborn Heights

    Pros

    • pro Denise at Dearborn Club is personable and helpful, going above and beyond to assist residents.
    • pro Denise Nowlen is described as the best, professional, and welcoming during townhome viewings.
    • pro The property has great staff, with maintenance like Kaci described as awesome.
    • pro Terri and John are considered the best by residents.
    • pro The community is nice, quiet, and convenient, with friendly neighbors.
    • pro The units are well insulated, helping to minimize disturbance from neighbors.
    • pro The pool is always clean.

    Cons

    • pro The new manager sent a threatening letter claiming residents could be reported to the credit bureau for a "poor payment history" and face non-renewal unless a $39 debt is paid, which had never been communicated before.
    • pro Princeton Management is described as unresponsive, taking days to return phone calls.
    • pro The staff are alleged to harass residents and their families during visits, and Denise and her boss are said to deserve firing.
    • pro Maintenance issues are not fixed promptly, and roaches persist despite spraying.
    • pro The units are not soundproof, and neighbors' noise as well as street traffic disrupt living.
    • pro The reviewer characterizes the place as the worst, noting that nothing gets fixed and management is ineffective.

    Review

    What emerges from these mixed accounts is a property with a long memory and a workplace culture that has shifted over time. Decades ago, a resident recalls a very positive experience living in the complex, driven by personable staff and a sense that the community was well run. In particular, Denise at Dearborn Club stood out as exceptionally helpful and accommodating, someone who answered questions and made the transition back to the area feel seamless. There's a tone of nostalgia in that early history - a belief that this could be a place to enjoy again just as it had been years ago.

    Fast-forward to November 2024, and the tenor changes dramatically. A new manager sent a letter that felt startling to long-time tenants: a final-notice-style warning about a supposed negative report to the credit bureau for a "poor payment history," tied to a $39 charge. The letter implied non-renewal unless the debt was paid, and the shock came from not being informed beforehand. When residents tried to get answers, they encountered a wall of service delays: the front desk person was described as a temporary employee who could not help, and calls to Princeton Management reportedly went unanswered for days. The frustration was palpable, with residents calling the approach "unacceptable" and feeling blindsided by a process that seemed opaque and uncaring.

    There are also openly harsh critiques embedded in these experiences. One reviewer labeled the place as the "Worse place ever," accusing management of failing to fix problems and even harassing visiting family members. The same post suggested that Denise and her supervisor, Jaci Churan, should have been fired, signaling a perception that leadership had become punitive or overbearing. These sentiments sit alongside reminders that some residents feel the office is overwhelmed and under-resourced, leading to a sense that the community is not being managed with consistency or accountability.

    The day-to-day living conditions add another layer. A portion of the feedback points to sound and security issues: a downstairs neighbor who slams doors and talks loudly on the phone at all hours, with the building not offering true soundproofing. The reader gets a clear if imperfect picture - noise can be a real nuisance, and the onus often falls on tenants to soundproof their own units, sometimes at personal expense. The same threads mention the locale as a double-edged sword: Ford Road's heavy traffic creates a constant street-level hum, yet the area offers convenient access to shops, restaurants, banks, and other amenities. The weekend reality, however, includes limited or no bus service, which compounds the challenge for non-drivers trying to run errands over the weekend.

    Amidst these concerns, there are lines of praise that recur across multiple voices. Denise Nowlen is highlighted for making a strong impression during viewings and for being a friendly, professional presence. The maintenance front also shows bright spots: a newer maintenance staffer named Kaci is described as "awesome," with residents expressing hope she'll receive due recognition or a raise. Two residents specifically name Terri and John as standout staff members who contribute to what many describe as a "serene feeling" when walking around the property. In these accounts, the office and maintenance teams are repeatedly framed as capable, helpful, and responsive when they are available, contrasting with other experiences of slow communication and unclear processes.

    On balance, the property appears to be a quiet, well-located place that can offer real benefits - ample closet space, comfortable apartments, good insulation, and a pool that many residents describe as clean. Neighbors often come across as friendly and respectful, and for two years of one tenant's stay, the impression is that the complex can be a peaceful and pleasant home. Yet the same threads hedge that peace with persistent maintenance challenges, pest issues, and a management approach that some residents view as distant or punitive. The contrast between nostalgic appreciation for what once was, and current frustrations with billing disputes, slow responses, and perceived harassment, creates a picture of a community at a crossroads.

    In the end, readers are left with a blended portrait: a place that still contains many positive attributes - convenient location, a capable team in parts of the staff, a quiet atmosphere, and well-kept common areas - while also bearing scars of ongoing operational struggles, pest management concerns, and disputes that can feel heavy-handed to residents who just want clear communication and reliable service. For some, Denise and the longstanding staff offered a bridge to better days; for others, the arrival of new management has introduced tension that colors every interaction, from billing notices to enforcement of policy and the cadence of maintenance requests.

    Features

    Housing

    • 13 resident community capacity 13 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Detroit Metropolitan-Wayne County (9 miles away) Detroit Metropolitan-Wayne County (9 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Harbor Point Dearborn Heights in Dearborn Heights, MI is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

    Our fully furnished apartments provide a cozy and comfortable living space for our residents. The dining room offers delicious meals prepared by our skilled chefs, with special dietary restrictions catered to. Housekeeping services are provided to maintain cleanliness and tidiness in each apartment.

    We understand the importance of maintaining an active lifestyle, which is why we offer scheduled daily activities for our residents to participate in. From exercise classes to arts and crafts sessions, there is always something exciting happening at Harbor Point Dearborn Heights.

    The well-being and care of our residents are of utmost importance to us. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that all medical needs are met. Medications are managed by our trained professionals, ensuring accuracy and timeliness.

    Transportation arrangements can be made for medical appointments, ensuring that residents can access the healthcare they need conveniently. Additionally, we have nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and transportation options available for the convenience and enjoyment of our residents.

    At Harbor Point Dearborn Heights, we strive to create a welcoming and supportive community where our residents can thrive. With a range of amenities and care services available, we provide the ideal environment for seniors looking for assisted living options in Dearborn Heights.

    Nearby Places of Interest

    This part of Dearborn Heights, Michigan offers a variety of amenities that may be appealing for senior living. With multiple physicians and hospitals in close proximity, residents have access to quality medical care. Pharmacies are also conveniently located nearby for medication needs. For recreational activities, there are parks within a few miles where one can enjoy nature or take a leisurely stroll. Additionally, there are cafes and restaurants in the area for dining out or grabbing a cup of coffee with friends. Transportation options such as car rentals and airport services provide convenience for travel needs. Overall, this neighborhood provides a mix of essential services and entertainment options for seniors looking to live comfortably in Dearborn Heights.

    Physicians

    • Garden City Hospital Medical Office Building (0.2 miles)
    • Botsford Primary Care Physician (0.5 miles)
    • Dearborn Obstetrical & Gynecological Assoc PC (2.9 miles)
    • Ophthalmic Specialists of Michigan - Dearborn Office (3.1 miles)
    • Livonia Dermatology (5.1 miles)
    • Mendelson, Jeffrey D, Md - Mendelson Orthopedics (6.3 miles)
    • Ophthalmic Specialists of Michigan - Livonia Office (6.3 miles)

    Pharmacies

    • CVS Pharmacy (0.6 miles)
    • Walgreens (1.1 miles)
    • Walgreens (1.1 miles)
    • Rite Aid (1.3 miles)
    • Walgreens (2.2 miles)
    • CVS Pharmacy (2.6 miles)
    • Meijer Pharmacy (3.2 miles)

    Restaurants

    • The Halal Guys (0.7 miles)
    • SKY Lounge West (2.1 miles)
    • The Lava Lounge Too (2.4 miles)
    • McDonald's (2.4 miles)
    • Frank's Diner (2.7 miles)
    • Culver's (3.4 miles)
    • Snookers' Pool & Pub (3.5 miles)

    Cafes

    • Tim Hortons (1.6 miles)
    • Starbucks (3.3 miles)
    • Starbucks (3.8 miles)
    • Qahwah House (3.9 miles)
    • Biggby Coffee of Westland (4.7 miles)
    • Tim Hortons (5.6 miles)
    • Qahwah House (6.9 miles)

    Parks

    • Garden City Park (1.7 miles)
    • Ford Field Park (4.1 miles)
    • Schemansky Park (4.9 miles)
    • Hemlock Park (7 miles)
    • Paul Revere Park (7.9 miles)
    • Flanders Park (8.3 miles)

    Places of Worship

    • Church of the Divine Child (1.7 miles)
    • Masjid Salam (7.1 miles)
    • Muslim Community of Western Suburbs (7.1 miles)

    Transportation

    • Avis Rent A Car (4.6 miles)
    • Hertz Rent A Car (6.8 miles)
    • Budget Rent A Car (6.8 miles)
    • Enterprise Rent-A-Car (6.9 miles)
    • National Car Rental (6.9 miles)
    • DTW Delta Cargo (7.2 miles)
    • Concourse D (7.7 miles)

    Hospitals

    • Oakwood Annapolis Hospital (5 miles)
    • Beaumont Dearborn Hospital (5.8 miles)
    • Trinity Health Wound Care - Livonia Hospital (6.3 miles)
    • Botsford Hospital (7.7 miles)

    Theaters

    • Emagine Theatres (5.6 miles)
    • Phoenix Theatres Laurel Park Place (7.8 miles)

    Frequently Asked Questions

    Where is Harbor Point Dearborn Heights?

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    Related Resources

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