Cherryhill Manor is an assisted living community in Dearborn Heights, MI.
Information last verified:
26343 Simone, Dearborn Heights, MI 48127
For more information about senior living options: (866) 208-4318
3.5 from 117 reviews
5 stars
50
4 stars
20
3 stars
15
2 stars
2
1 stars
30
Overall Review of Cherryhill Manor
common20 reviews mention this
Staff are often described as helpful
Residents frequently describe the office and maintenance staff as helpful and responsive.
Many reviews highlight office staff members who are friendly, respectful, and willing to work with residents during the move-in and day-to-day process. Maintenance is also mentioned as quick to respond and efficient when work orders come in. Several residents name specific people in the leasing office and maintenance team for being supportive and communicative. A smaller set of reviews contradicts this with complaints about rude or unhelpful office interactions, but the overall volume of positive staff feedback is strong.
common14 reviews mention this
Maintenance speed is a recurring point
Maintenance timing is a common theme, with many describing fast fixes.
Across reviews, residents repeatedly mention that maintenance shows up promptly and handles requests efficiently. Some also describe quick work after urgent issues, including temporary solutions while waiting for a contractor. At the same time, several negative reviews call out delays and recurring maintenance problems like equipment not being repaired for long stretches. Together, residents’ comments suggest maintenance quality can vary by issue and timeframe.
caveat6 reviews mention this
Security concerns and theft complaints
Some residents report serious safety and security breakdowns.
A number of negative reviews focus on feeling unsafe, citing thefts, break-ins, and problems with how security systems and cameras function. One resident describes multiple incidents and says the office response was limited to directing them to call police. Other reviews mention gates, codes, and locks as part of their concern, including claims that security measures were not preventing problems. Positive reviews describe the community as secure and safe, so experiences appear mixed.
caveat5 reviews mention this
Laundry access is a pain point
Laundry availability is a recurring complaint.
Several reviews mention washer and dryer issues, including machines being down for extended periods. Some residents say they had to rely on alternatives or describe shared laundry setups that feel inconvenient. Negative comments also describe continued neglect despite repeated requests. Other residents do not raise laundry problems, but the repeated failures are prominent among the lowest ratings.
caveat7 reviews mention this
Apartments are spacious, but condition varies
Reviews describe a mix of updated comfort and ongoing upkeep issues.
Some residents praise their apartments for being spacious and well taken care of, and others mention updated units and clean living spaces. In contrast, multiple reviews criticize conditions like outdated appliances, dirty apartments, and concerns with repairs not being completed. A few comments also mention specific functional issues such as heating or windows. Overall, reviews suggest the day-to-day experience with unit condition can differ across apartments and over time.
common2 reviews mention this
Location near services
The location is described as convenient for nearby needs.
One review calls out the location as near a range of facilities. Nearby options mentioned by distance include retail and healthcare-related destinations, which can make it easier to handle errands and appointments. A few other reviews also refer to the neighborhood or nearby access in more general terms rather than providing details. Specific proximity feedback is lighter than other themes, but it does appear in resident comments.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
6 resident community capacity
Types of Care
Assisted Living
Amenities
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Detroit Metropolitan-Wayne County (8 miles away)
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
The Halal Guys (0.3 miles)
SKY Lounge West (1.5 miles)
The Lava Lounge Too (1.8 miles)
Ford's Garage Dearborn (3.3 miles)
Frank's Diner (3.4 miles)
McDonald's (3.4 miles)
Wendy's (4.1 miles)
Pharmacies
Walgreens (0.5 miles)
CVS Pharmacy (0.7 miles)
Rite Aid (1.7 miles)
Walgreens (2 miles)
Walgreens (2.7 miles)
CVS Pharmacy (2.7 miles)
Walgreens (3.9 miles)
Places of Worship
Church of the Divine Child (0.9 miles)
Masjid Salam (6.4 miles)
Muslim Community of Western Suburbs (7.4 miles)
Cafes
Tim Hortons (1 miles)
Starbucks (2.9 miles)
Qahwah House (3 miles)
Starbucks (4.3 miles)
Tim Hortons (5 miles)
Biggby Coffee of Westland (5.2 miles)
Qahwah House (6.4 miles)
Physicians
Garden City Hospital Medical Office Building (1 miles)
Botsford Primary Care Physician (1.3 miles)
Dearborn Obstetrical & Gynecological Assoc PC (1.9 miles)
Ophthalmic Specialists of Michigan - Dearborn Office (2.1 miles)
Livonia Dermatology (6.1 miles)
Michigan Eyecare Institute (6.2 miles)
Allen Park Family Physicians (6.3 miles)
Parks
Garden City Park (2.1 miles)
Ford Field Park (3.3 miles)
Schemansky Park (4 miles)
Hemlock Park (6.5 miles)
Heritage Park (7.7 miles)
Transportation
Avis Rent A Car (4 miles)
Hertz Rent A Car (6.2 miles)
Budget Rent A Car (6.2 miles)
National Car Rental (6.3 miles)
Enterprise Rent-A-Car (6.3 miles)
DTW Delta Cargo (6.6 miles)
Concourse D (7.1 miles)
Hospitals
Oakwood Annapolis Hospital (4.8 miles)
Beaumont Dearborn Hospital (4.9 miles)
Trinity Health Wound Care - Livonia Hospital (7.3 miles)
Cherryhill Manor is located at 26343 Simone, Dearborn Heights, MI 48127 in Wayne County, Michigan
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