26343 Simone, Dearborn Heights, MI 48127
For more information about senior living options: (844) 490-3973
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The staff is friendly and helpful. Maintenance is quick to fix anything. Eric the property manager is great and cares for residents. The pool is amazing and the gym is well-equipped. The grounds are well maintained with regular lawn care and snow removal. The units are modern and updated. The remotely controlled gate adds security and convenience. Latisha is patient, kind, and always willing to help. This is a wonderful place to live and highly recommended.
The management is described as the worst, with rude staff and lease delays after the deposit was paid. The treatment by the manager and assistants is arrogant; Hunter treated them poorly and wouldn't listen. The laundry facilities have been broken for over a year and a half, and management has refused to repair them or allow tenants to provide their own machines. The maintenance is unresponsive, closing work orders before issues are fixed and showing disregard for residents. The air conditioner was broken for a month and two weeks, with staff deeming the issue not urgent in hot weather. The unit has a persistent odor and even a gas smell from the furnace, a window that won't close (taped), and no timely repairs. Tenants are pressured to pay more or accept upgrades when requesting to move due to ongoing neglect of the units. Some reviewers feel the managers don't respect residents and are solely motivated by money.Cherry Hill Manor comes across in these notes as a place with real appeal and real flaws at the same time. Several residents praise modern, updated units, a convenient location, and well-maintained grounds, while others recount long-running maintenance problems, unresponsive management, and frustrating lease processes. The range of experiences makes it clear that what you encounter here can vary a lot depending on who you interact with and when.
On the positive side, many residents sing the praises of the staff when things go right. A recurring thread is that the office personnel can be friendly and helpful, with particular appreciation for Latisha (sometimes spelled Laticia), Sandy, and Nancy, who are described as kind, patient, and responsive. Maintenance is often highlighted as quick to fix issues, and amenities like a pool and a gym are repeatedly noted as attractive features. One reviewer commends the overall upkeep of the property - well-kept grounds, timely lawn care, and proactive snow removal in winter. The property manager, Eric, is repeatedly called "great," with several residents saying he is available, caring, and efficient in handling resident needs. Some guests even point out modern conveniences like an on-site gate for added security and a mobile app that makes paying rent easier. In short, when the team is aligned and issues are handled promptly, residents feel very satisfied and see Cherry Hill Manor as a strong place to live.
Yet the other side of the story is equally present. A number of reviews describe a pattern of miscommunication or slow responses from management, especially around move-in dates, leases, and urgent maintenance. One account details a difficult experience with the leasing process: a deposit paid and a plan to sign at the end of the month, only to be told two weeks later that the move-in would be postponed by 12 more days, with questions about where to leave belongings in the interim. The tone from the staff in that situation is described as discourteous, and the reviewer even says they would rate the management below one star if possible. Another resident singles out a particular assistant named Hunter for poor treatment, saying the manager would not take time to listen to concerns. This juxtaposition - polite, capable staff in some cases versus dismissive or slow responses in others - frames the core tension many residents feel.
Several long-running maintenance and amenity issues recur across multiple reviews. Laundry facilities are a particularly contentious topic, with at least two residents reporting that machines have been broken for extended periods - one for a year and a half, another for much longer - despite repeated requests. Some residents even offered to supply their own washers and dryers, only to be refused. In one particularly alarming account, a resident describes a bathroom of sorts where the smell is persistent, the gas smell from the furnace is a concern, and the furnace itself is loud and problematic; attempts to address these issues were slow or nonexistent. There are also complaints about window repairs and the handling of work orders, with claims that orders are closed prematurely without actually fixing the problem. The frustration is magnified by the sense that residents are told to upgrade or pay more for a different unit even when the current units are not being properly maintained. Overall, these reports paint a picture of ongoing neglect and a disconnect between resident needs and management action.
Not all tenants have had negative experiences, of course. Some long-term residents speak highly of the community once they settled in. A note from a resident who moved within the same complex after getting married describes a generally positive experience, particularly about the apartments being modern and the office staff being pleasant and helpful. They emphasize that when a work order is submitted, it's answered and completed in a timely manner, contributing to a sense of reliability and comfort. Others highlight favorable impressions of the overall package: clean, well-kept common areas, a good pool, a well-equipped gym, and secure entry via a controlled gate, all of which contribute to a positive living experience when contrasted with the more frustrating maintenance gaps.
There are also cautions and reminders embedded in the feedback. One reviewer warns prospective tenants to "watch before you sign" a lease and to carefully review terms, especially around early termination or changes to the lease. Another comment simply notes that a manager named Eric has been responsive and supportive for those who experience smooth communications, suggesting that leadership styles and responsiveness can vary significantly even within the same property. A few residents end with gratitude for the staff who have been consistently supportive - Hunter and Nancy receive thanks for their dependable presence - implying that there are standout employees who can make all the difference in a resident's day-to-day experience.
Among the more mixed voices, there are mentions of improvements and renewals: renovations are available, new units exist, and some residents report that updates and modernization have indeed arrived. The sentiment here is nuanced: the property can feel like a great home when maintenance issues are addressed quickly, staff members are courteous, and the amenities are well-kept; but it can feel like a slog when problems linger, work orders aren't followed through, and communication breaks down. The best picture of Cherry Hill Manor, then, seems to come from balancing the appeal of updated units, convenient facilities, and a capable staff against the persistent challenges of maintenance delays, outdated processes, and inconsistent responsiveness.
In the end, Cherry Hill Manor appears to be a place with genuine strengths in its amenities, maintenance potential, and certain staff members, but it also carries a heavy caveat for prospective residents: experiences can diverge sharply, and the consistency of management's responsiveness and maintenance follow-through can be a make-or-break factor. For some, the combination of a modern apartment, helpful team members, and pleasant surroundings makes it a wonderful place to call home. For others, ongoing issues with laundry, furnace or AC reliability, and lease-related friction cast a long shadow over otherwise positive attributes. If you're considering moving here, it may be wise to speak with current residents, ask pointed questions about work orders and response times, and read the lease terms carefully to understand what you're agreeing to and what commitments the management team is prepared to uphold.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cherryhill Manor in Dearborn Heights, MI is a welcoming and fully equipped assisted living community. Our residents can enjoy the comfort of a fully furnished living space with access to amenities such as a dining room, outdoor garden, and Wi-Fi/high-speed internet.
We understand the importance of maintaining a clean and organized living environment, which is why our housekeeping services are available to ensure that our residents have a tidy and comfortable home. Additionally, we provide move-in coordination services to make the transition as smooth as possible.
At Cherryhill Manor, we prioritize our residents' well-being by offering various care services. Our trained staff members are available to assist with activities of daily living, bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the appropriate medical attention they may need.
Dietary needs are taken into consideration at Cherryhill Manor. We offer diabetes diet options along with special dietary restrictions for those who require it. Our dedicated team takes care of meal preparation and service while ensuring that medications are managed properly.
To promote an active lifestyle, we provide scheduled daily activities for our residents to participate in. Whether it's engaging in social events or pursuing personal hobbies, there is always something for everyone.
Convenience is another aspect we prioritize; Cherryhill Manor is surrounded by numerous cafes, parks, pharmacies, restaurants, places of worship and physicians' offices nearby. In case of medical appointments or emergencies, transportation arrangements can be made easily.
Cherryhill Manor strives to provide an inclusive community where seniors can enjoy their golden years in comfort, while receiving personalized care and support from our attentive staff members.
Cherryhill Manor is located at 26343 Simone, Dearborn Heights, MI 48127 in Wayne County, Michigan
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