Thompson Tower Rental Office

Pros

• Some residents describe Thompson Towers as a nice place where people can stay to themselves.
• Several tenants say they have many friends who love living there.
• The complex is described as a clean, well-kept, all-round good living space for all types of people.
• Brand new floors have been installed in the hallways on every floor.
• The rooms are being refurbished, with updates like new stoves and refrigerators.
• The staff is great.
• The security guard helps keep residents safe.
• Cheryl is very happy with her situation.

Cons

• There has been no hot water since January, with water fluctuating between hot and cold.
• The on-site management is terrible and unprofessional, failing to pay contractors or respond to tenants.
• The building has not had hot water all winter and fire damage was not promptly repaired.
• The safety of tenants is neglected, with extreme heat and no functioning AC, creating a health hazard.
• Rude and unhelpful staff fail to provide important information in a timely manner.
• Infestations of roaches and bed bugs are not addressed by management.
• Elevators frequently break down, there are power outages, and security is ineffective.
• Package theft is common due to lack of surveillance.
• Residents report wrongful eviction despite offering back rent.

Review

Thompson Towers emerges in these accounts as a place that some tenants choose to live quietly and keep to themselves, while many others describe a long list of serious problems that seem to persist year after year. Across dozens of reviews, residents paint a picture of a building with a mix of personal space and shared frustrations, where the day?to?day reality often clashes with what some people expect from a rental home. The most persistent thread is a sense that basic needs - hot water, reliable climate control, clean and safe conditions - are not consistently being met, and that the management team responds in ways that many tenants find unhelpful or uncaring.

Water and climate are the recurring bottlenecks. Multiple tenants report that hot water has been unavailable for extended stretches, with some describing winter as the period when this problem was most acute. There are also repeated complaints about air conditioning and cooling, especially on higher floors where the building can feel oppressively hot as temperatures rise. One account describes an 80-degree day turning into a 100-degree experience on the sixth floor, with promises to switch to air conditioning supposedly delayed or ignored. The combination of no hot water and insufficient cooling creates serious comfort and safety concerns, particularly for the elderly or disabled residents who are more vulnerable to extreme indoor temperatures.

The housing experience is further colored by disputes over rent and eviction. A notably troubling theme is eviction tied to back rent, even in cases where tenants claim they offered back payments. One story describes eviction for an amount over $1,300 that the tenant argues could have been resolved with a past?due balance. The way some of these situations unfolded - allegations about a new manager who seemed unsympathetic, and conflicting information about what was owed or how back rent would be treated - leaves a strong impression that tenants feel pushed out rather than helped to resolve a financial snag. The sense of unfairness is sharpened by complaints about staff responsiveness and the idea that residents were not given a fair chance to catch up on payments.

Management quality and communication dominate many reviews, with a loud chorus of criticism directed at the on?site team. Several tenants describe the staff as rude, unprofessional, or uninterested in tenant welfare, with particular frustration aimed at the new manager and the receptionist/front?line staff who handle rent payments and inquiries. There are specific anecdotes of miscommunication around rent payments - no callbacks when tenants tried to settle accounts online, or a staff member allegedly dismissing a tenant's concerns and hanging up in anger. In one vivid instance, a staff member reportedly told a caller, "that's not my problem," before ending the call. This pattern contributes to a broader sense that tenants feel ignored or disrespected, even as some statements from other tenants describe "great staff" and security that helps them feel safe.

Safety concerns and maintenance problems feature prominently as well. The building is described as poorly maintained, with issues ranging from mold to roaches and even bed bugs. A DoorDash driver recounts mold on the fifth floor that caused immediate respiratory issues, prompting fear for other tenants' health. Stories of fires and smoke damage - some of which were not fixed promptly - add another layer of risk, with tenants noting delays in repairs and a perception that safety is not being prioritized. The property is said to lack robust security in several areas, with limited surveillance that leaves residents worried about package theft and other incidents. Elevators are repeatedly described as unreliable, breaking down "around the clock," and there are mentions of days without power or sufficient ventilation, which further compounds health and safety concerns in a building serving disabled and elderly residents.

The physical state of the property beyond interior units is also criticized. Reviewers point to dated interiors, with calls for painting, repairs, and a more reliable modernization effort. There are references to sinkholes in the parking lot and a general sense that the property is not well maintained from the infrastructure up to the common areas. Some tenants acknowledge improvements in certain areas - references to new floors, refurbished rooms, and new stoves and refrigerators - but these upgrades appear uneven and not evenly distributed across all floors and units. The mixed feedback about cleanliness and upkeep reflects an ongoing tension between a few positive notes about basic safety and the overwhelming weight of ongoing maintenance failures.

Despite the harsh critiques, there are a handful of more favorable or nuanced takes. Some residents say the building is clean and well kept in certain areas, that they appreciate security and the ability to live quietly if they keep to themselves, or that there are friendly tenants and neighbors who make life there tolerateable. A few reviews highlight the staff as "great" and describe a sense of community among tenants who know each other and prefer to stay out of the way of management turmoil. The reality, then, appears to be a split experience: for some, Thompson Towers is a workable home given their preference for privacy and their ability to navigate the quirks of the building; for many others, it's a place fraught with systemic issues that undermine basic comfort and safety.

In sum, Thompson Towers is a complex living environment where a sizable number of residents feel let down by the essentials of rental life - consistent hot water, reliable cooling, prompt maintenance, effective repair of safety hazards, and respectful, responsive management. The anecdotes about eviction practices, communication breakdowns, and the perceived indifference of leadership contribute to a widespread sense of unease and dissatisfaction. Yet mixed voices remind readers that there are tenants who find value in quiet living or who feel the building's security and some staff efforts offer pockets of positive experience. For prospective residents, the prevailing message is clear: this is a building with serious and persistent problems in maintenance, safety, and management, and anyone considering moving in should weigh those risks carefully against any potential benefits, while current tenants clearly deserve better treatment, accountability, and a reliable plan to address both the physical and administrative shortcomings that keep surfacing in these accounts.

This area of Inkster, Michigan offers a convenient and diverse array of amenities for seniors considering living in the area. With multiple physicians' offices nearby, including obstetrics, gynecology, ophthalmology, and primary care practices, medical care is easily accessible. Various pharmacies are also located within a few miles, making prescription refills simple. There are several restaurants catering to different tastes, as well as cafes for socializing or enjoying a quiet cup of coffee. Places of worship are available for spiritual needs, and parks provide opportunities for outdoor recreation. The proximity to hospitals ensures quick access to emergency medical services if needed. Overall, this area offers a comfortable and convenient lifestyle for senior residents.

Physicians

• Dearborn Obstetrical & Gynecological Assoc PC (1.7 miles)
• Ophthalmic Specialists of Michigan - Dearborn Office (2.2 miles)
• Garden City Hospital Medical Office Building (2.8 miles)
• Botsford Primary Care Physician (3.4 miles)
• Allen Park Family Physicians (5.7 miles)
• Michigan Eyecare Institute (7.3 miles)
• Pinkney, Greenbaum, MacFarland, and Timpner, DDS (7.4 miles)

Transportation

• Avis Rent A Car (1.8 miles)
• Hertz Rent A Car (3.9 miles)
• Budget Rent A Car (3.9 miles)
• National Car Rental (4 miles)
• Enterprise Rent-A-Car (4 miles)
• DTW Delta Cargo (4.3 miles)
• Concourse D (4.8 miles)

Pharmacies

• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.5 miles)
• Rite Aid (2.5 miles)
• Walgreens (2.7 miles)
• Walgreens (2.8 miles)

Restaurants

• The Halal Guys (2.5 miles)
• SKY Lounge West (3.3 miles)
• The Lava Lounge Too (3.6 miles)
• Jimmy John's (3.7 miles)
• Ford's Garage Dearborn (4.1 miles)
• Big League Brews (4.7 miles)
• McDonald's (4.7 miles)

Places of Worship

• Church of the Divine Child (2.6 miles)
• Muslim Community of Western Suburbs (6.3 miles)
• Masjid Salam (7.4 miles)

Parks

• Garden City Park (2.6 miles)
• Schemansky Park (3.9 miles)
• Ford Field Park (4 miles)
• Heritage Park (6.1 miles)
• Hemlock Park (7.8 miles)

Cafes

• Tim Hortons (2.7 miles)
• Tim Hortons (3 miles)
• Starbucks (3.6 miles)
• Qahwah House (3.8 miles)
• Biggby Coffee of Westland (5 miles)
• Starbucks (6.1 miles)
• Panera Bread (7.1 miles)

Hospitals

• Oakwood Annapolis Hospital (2.9 miles)
• Beaumont Dearborn Hospital (5.2 miles)

Theaters

• Emagine Theatres (5.8 miles)