Information last verified:
26001 Ford Road, Dearborn Heights, MI 48127
For more information about senior living options: (844) 490-3973
The staff at Optalis is amazing here and very helpful. Optalis Health and Rehab truly cares about the people they serve, creating a safe and comforting environment. Darlene McMillan's outstanding leadership and genuine care are deeply appreciated by families. Samar Maalouf is absolutely delightful—warm, caring, and very helpful in the admissions process. Loretta Johnson is heaven-sent and the heart of the facility's excellent service. Britney in admissions is dedicated, professional, and creates a welcoming experience. The therapy team is fantastic, with Brigitte and Jerry being awesome. The facility is clean, welcoming, and well-organized, reflecting a positive atmosphere for residents and staff. The staff’s care is evident in the meaningful birthday celebrations and daily activities they organize.
The facility is absolutely horrible and should not be chosen for a loved one. It smells horrendously on entry, like waste from all parts of the body. The food delivery took two days after admission. The equipment and technology look 40–50 years old and are not accurate. This is the worst, most unprofessional place with no respect for patients or life‑altering medications. Some staff were rude, lazy, and degraded residents, showing a lack of care. The facility should be shut down due to neglect and dangerous care, including untreated bedsores and dehydration. The beds are bad and the medical care is the worst that one could imagine. The staff frequently ignored call lights and failed to provide meals on time.Heartland Health Care Center-D Dearborn Heights is best suited for families seeking a rehabilitation-focused stay where a hands-on therapy team, front-desk champions, and an unusually supportive admissions and concierge culture can help a loved one regain independence quickly. The community tends to excel for short- to mid-term recovery, especially when daily physical and occupational therapy is a priority and when family members want a place that feels welcoming and engaged from admission onward. It is particularly well-matched for residents who respond well to structured routines, social programming, and staff who invest in creating a home-like atmosphere. Those outcomes matter most when the goal is regain of function and a sense of momentum in recovery, rather than ironclad guarantees of long-term medical stability. For families prioritizing clinical oversight and private accommodations, however, this may not be the strongest fit.
Alternatives are worth weighing for several groups. Senior-living decisions should consider residents who require constant medical monitoring, complex diabetes or other chronic conditions that demand meticulous oversight, or private rooms with modern amenities. Several reviews flag inconsistent nursing responses, medication-management gaps, and notable variability in care quality, which can be unacceptable for high-need, long-term residents. For families that prize a consistently predictable nursing regime, fewer interruptions in routine, or upgrades to infrastructure and equipment, it makes sense to compare other facilities with stronger stability metrics and quieter clinical workflows. In short, a strong rehab track record and a warm, caring frontline staff do not automatically translate into flawless, fail-safe long-term care.
The strongest, recurring positives revolve around therapy and people. The therapy teams, physiotherapists and occupational therapists, are repeatedly praised for competence, patience, and tangible progress. Residents report meaningful improvements in mobility and daily functioning, driven by attentive therapists such as Jerry, Bridget, Natalie, and others who bring a coaching mindset to every session. Frontline staff, particularly the concierge and admissions teams, are singled out for making families feel seen and supported from day one. Administrative leaders, Darlene in the helm and Naomi in social work, are frequently cited as compassionate anchors who translate care goals into real-world steps. The environment itself, clean, welcoming, with organized activity calendars and a culture of celebration (including birthday celebrations and community events), creates a momentum that families notice and value.
At the same time, serious cautions appear in a substantial subset of reviews. There are repeated reports of inconsistent bedside care, delayed or missing medication administrations, and troubling lapses in patient monitoring. Some residents describe neglectful moments or miscommunication that led to unsafe situations, including dehydration or delayed responses to calls for help. Several accounts mention bed sores, food quality concerns, and equipment that feels dated or unreliable. The tone of these critiques contrasts with the prevailing warmth, suggesting a facility whose strengths live in certain units and programs, but which occasionally falters in core nursing operations or in maintaining uniformly high standards across shifts. For families, these tensions translate into real-risk considerations that require proactive verification during tours and admissions.
Weighing the pros and cons, the bottom line rests on what the family needs most. For rehab-oriented care, where quick gains and high engagement with a spirited therapy staff drive outcomes, Heartland’s Dearborn Heights location often delivers superior value. The dedicated concierge culture and administrator-led care, embodied by Loretta, Samar, Darlene, and other frontline leaders, organize a level of warmth and responsiveness that can ease a family’s anxiety and accelerate trust. Yet the same reviews that celebrate teamwork and progress also highlight the possibility of uneven nursing performance and safety gaps. This means the community can be an excellent choice for a resident who will benefit from intensive PT/OT and a family that will stay closely involved, but it may not be the safest or most consistent home for someone with high medical complexity or a need for continual, flawless clinical oversight.
To make the most informed decision, prospective families should plan a highly targeted visit. Seek out the therapy director and tour the rehab gym; ask to meet the nurse manager and frontline supervisors; request a concrete, written plan of care with expected milestones; and check the schedule of daily rounds and call-light responsiveness. Probe the admission process: which administrator will shepherd the transition, what is the escalation path for concerns, and how are changes in medical orders communicated to families? It is wise to review room configurations, furniture, and maintenance histories, and to ask for recent summaries of infection control, nutrition quality, and patient hydration practices. In short, if recovery momentum and a caring, engaged staff are the top priorities, Heartland Health Care Center-Dearborn Heights deserves serious consideration, but only with eyes wide open to the variability in nursing care that may require vigilant oversight.
124 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heartland Health Care Center-Dearborn Heights in Dearborn Heights, MI is an assisted living community that offers a wide range of amenities and care services. Residents can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV. Community operated transportation is available for outings and appointments, and there is a computer center for residents to stay connected.
The dining room offers restaurant-style dining with special dietary restrictions taken into consideration. There is also a kitchenette available for residents who prefer to prepare their own meals. Housekeeping services are provided to ensure that the common areas and private bathrooms are kept clean.
Residents have access to various recreational activities such as a fitness room, gaming room, small library, and outdoor space. The wellness center offers opportunities for residents to focus on their physical and mental well-being. Wi-Fi/high-speed internet is available throughout the community.
For care needs, there is a 24-hour call system in place and 24-hour supervision provided by attentive staff members. Assistance with daily living tasks such as bathing, dressing, and transfers is available. Medication management ensures that residents receive their medications as prescribed. A mental wellness program assists those who may require additional support.
Heartland Health Care Center-Dearborn Heights also takes into consideration special dietary restrictions and provides diabetes diets when needed. Transportation arrangements can be made for non-medical purposes as well as doctors' appointments.
The community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, making it easy for residents to access the resources they need.
Overall, Heartland Health Care Center-Dearborn Heights provides a welcoming and supportive environment where residents can receive personalized care while enjoying various amenities and engaging in meaningful activities.
Heartland Health Care Center-Dearborn Heights is located at 26001 Ford Road, Dearborn Heights, MI 48127 in Wayne County, Michigan
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California's Form 602A: An In-Depth Examination of Senior Care Assessment
California's Form 602A is a vital tool for evaluating the health needs of seniors seeking residential care, detailing their medical conditions and daily living requirements to ensure proper service alignment. This standardized form enhances communication among physicians, families, and facilities, serving as a regulatory measure for admissions and ongoing care while adapting to changing healthcare practices.
Comprehensive Look at Senior Blood Pressure Charts: Normal and Elevated Levels by Age
The overview of blood pressure management for seniors emphasizes the importance of monitoring and interpreting blood pressure readings, noting that normal ranges can vary due to age-related factors and individual health conditions. It highlights tailored guidelines for systolic and diastolic levels, the necessity of early detection and consistent management to prevent serious health complications, and advocates for personalized care strategies that incorporate lifestyle changes and medication adherence.
Top Canine Companions for Older Adults
Dogs can greatly improve the lives of older adults by offering emotional support and encouraging physical activity, with factors such as size, temperament, and grooming needs being crucial in selecting a suitable breed. Senior dogs often make ideal companions for this demographic, promoting social connections and requiring care routines that align with seniors' capabilities.
