Rehabilitation Center Of Des Moines
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Information last verified:
701 Riverview, Des Moines, IA 50316
For more information about senior living options: (844) 490-3973
The Rehabilitation Center of Des Moines is a gem to the community, with residents who are always smiling and a staff that is consistently willing to help. The facility offers a caring environment and great workers, with Brittany Russell highlighted for her contributions. The team is wonderful and works hard to provide excellent healthcare to all patients. The rehab team is very knowledgeable and goes above and beyond to help patients reach their highest level. The therapy department is among the best in the metro, with a beautiful river location and positive improvements in the building. The partnership between the clinical and rehabilitation teams provides a holistic approach with open communication. The center near the river delivers quality care and comes highly recommended for short-term rehab or long-term care.
The billing department is terrible. The letters sent to the reviewer’s husband are bizarre and menacing and lack a service date. The bills do not specify what they are for, preventing verification with insurance. The bill amount has risen from low to high. Nurses ignore call lights and fail to respond promptly. The facility allows drugs and alcohol on the premises. Complaints about nurses lead to threats of eviction. Medications are ignored or given at odd hours, and staff lie to quiet patients. There is a lack of proper fire exit procedures for disabled people, and the elevator has previously caught fire. The facility is described as dangerous for disabled residents and not up to inspection standards.This community is best suited for families seeking short-term rehabilitation with a strong, well-staffed therapy program and a home-like atmosphere who are prepared to actively oversee care and navigate a shifting administrative environment. The Rehab Center of Des Moines has earned praise for a capable therapy team, a well-equipped rehab gym, and a setting by the river that residents and families often describe as welcoming during active treatment. When the goal is to restore mobility, regain independence, or complete a structured post-acute plan, this facility can deliver meaningful progress in the hands-on portion of recovery, particularly where open communication between clinical and rehab teams is visible and consistent.
That said, there are clearly defined moments when alternatives deserve consideration. Families should look elsewhere if reliability, financial clarity, and a consistently clean, well-maintained environment are non-negotiables. The reviews reveal a pattern of billing disputes and aggressive collection tactics, with some families experiencing harassing correspondence and unclear service dates that make it difficult to verify insurance coverage. Reports of neglected call lights, inconsistent medication administration, and complaints about facility cleanliness and maintenance further complicate the decision for long stays. For residents with significant safety needs, or for those who require a highly predictable administrative structure, the risk of ongoing administrative friction should prompt a careful comparison with other options.
On the positive side, the strongest pro here is the rehab-focused care model. The therapy department is repeatedly described as knowledgeable, persistent, and capable of moving patients toward functional milestones. Several reviewers praise the rehabilitation gym as a robust space where therapy can be delivered with depth and consistency, and there is frequent emphasis on the collaboration between therapy and nursing teams to address holistic needs. Families repeatedly note that staff members approach residents with genuine care and that the team is willing to listen, problem-solve, and advocate for appropriate therapy plans. When administration aligns with therapy and care teams, residents make noticeable gains, and families express relief at seeing tangible improvements in mobility and independence.
Yet the cons carry enough weight to offset those gains for many families. Foremost is the experience of inconsistent and at times alarming administrative behavior, including disputes over billing and communication gaps with accounts payable. Several accounts describe delays, confusion, or outright denial of services, which can derail a resident’s post-acute trajectory if not resolved promptly. Safety and cleanliness concerns recur in multiple reviews: odors, outdated facilities, clutter, and reports of poorly supervised environments undermine confidence in long-term stability. There are also persistent, distressing anecdotes about delayed response to call bells, episodes of medication management failures, and, in some cases, neglectful or hurried care. Although some residents and families report positive experiences with certain staff, the overall pattern suggests a facility that can deliver excellent rehab when operating smoothly, but struggles to maintain consistency and reliability across all departments.
Given this mix, a deliberate, proactive approach is essential for families engaging with this center. Before admission, request a clear, written care plan that details therapy goals, medication management protocols, and response times to call lights. Insist on a transparent, itemized billing grid with dates, services rendered, and insurer approvals, and set expectations for regular financial updates. Schedule a tour focused not just on therapy spaces but on the nursing floors, housekeeping, and common areas to assess cleanliness, maintenance, and attention to safety features like fire exits and elevator functionality. Speak directly with a point of contact in administration about how concerns are handled and how quickly problems are addressed. If possible, try to verify staffing levels during peak hours and request references from families with residents who stayed longer term.
Ultimately, this facility represents a pragmatic choice for families who want aggressive rehabilitation and are prepared to stay vigilant about administration, billing, and environment. The strongest evidence supports a pathway to meaningful functional gains through a capable therapy team and a setting that prioritizes rehabilitation as a core service. However, the weight of negative experiences cannot be ignored, particularly around billing practices, risk management, and the quality of day-to-day care in non-therapy areas. For high-need or long-term residents, or those who require consistently flawless operations and a pristine environment, these factors argue strongly for considering other options or proceeding only with rigorous oversight and a well-structured transition plan. In short, this center can be a solid choice for focused rehab under careful, engaged management, but it is not the default, and families should have backup plans if concerns persist after admission.
74 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Des Moines International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Rehabilitation Center Of Des Moines in Des Moines, IA is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can enjoy various grooming services, as well as cable or satellite TV in their private rooms for entertainment. Community-operated transportation is available for outings and appointments, and there is also a computer center for residents to stay connected.
The dining room offers restaurant-style dining with delicious meals prepared by the staff, and special dietary restrictions can be accommodated. Housekeeping services ensure that the living spaces are always clean and tidy, while move-in coordination makes the transition to the community smooth and hassle-free. Outdoor spaces including gardens allow residents to enjoy nature, and there is also a fitness room and wellness center for exercise and wellness activities.
Residents can stay engaged through various activities such as gaming rooms, small library, scheduled daily activities, resident-run activities, fitness programs, planned day trips, and concierge services. There are three cafes nearby where residents can socialize or enjoy a cup of coffee, as well as three parks for outdoor recreation. In case of medical needs, there are 11 pharmacies, 31 physicians, and 12 hospitals in close proximity to the community.
Care services provided include 24-hour call system for assistance at any time, 24-hour supervision to ensure safety, assistance with daily activities such as bathing and dressing, assistance with transfers for those who need mobility support, medication management to ensure proper dosage schedules are followed. Specialized dietary plans such as diabetes diets and other dietary restrictions can also be accommodated. Transportation arrangements are available both for non-medical purposes like shopping or social visits as well as transportation to doctors' appointments.
Overall, the Rehabilitation Center Of Des Moines offers a comfortable and supportive environment where seniors can receive quality care while enjoying various amenities and engaging in meaningful activities.
Rehabilitation Center Of Des Moines is located at 701 Riverview, Des Moines, IA 50316 in Polk County, Iowa
Rehabilitation Center Of Des Moines on seniors.fyi includes 13 photos including images showing interior, seating area, healthcare, windows, dining, fireplace, decor, living room, and more.
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Decor
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Building
Bedroom
Windows
Dining
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Patio
Healthcare
Rehabilitation
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