Staff responsiveness is a recurring theme across reviews.
Many reviews describe staff as caring, helpful, and attentive day to day, including taking time to talk with residents and families. Several families say communication was strong, with staff keeping them informed about what was going on. A few reviews also raise concerns about disrespectful behavior from specific staff, but those are less common than positive experiences.
differentiator6 reviews mention this
Small, home-like, person-centered
The small size supports a more personal feel.
Residents and families repeatedly connect the smaller setting to more individual attention and a home-like atmosphere. Reviews mention care that feels less âassembly lineâ and more tailored to the resident. Several also describe family-oriented interactions and an environment where residents can gather together while still having quieter spaces.
common7 reviews mention this
Clean spaces and upkeep concerns
Cleanliness comes up positively, alongside some upkeep complaints.
Multiple reviews praise clean, well-cared-for spaces and say facilities are organized. At the same time, some reviewers point to needing updates, noting the buildingâs age and describing outdated equipment or kitchen conditions. A few mentions fall between the twoâacknowledging the building is older without making it the main issue.
common3 reviews mention this
Food gets mixed but positive nods
Food is mentioned often enough to matter to families.
Some residents are described as doing well with the meals, and one review specifically notes staff accommodating food requests. Another family says their loved one seems fine with the food. A separate negative review calls the kitchen âhorrible,â which is the main downside mentioned about food.
caveat4 reviews mention this
Facility updates and equipment are questioned
Some reviews question modernization and facility condition.
While many describe the community positively, several reviewers raise concerns about the facility needing remodeling or more modern equipment. One review also points to kitchen conditions, and another notes the buildingâs age. These caveats appear alongside positive comments about cleanliness and home-like feel, so experiences vary by what families focused on most.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Skilled Nursing Facility
Transportation
Des Moines International (7 miles away)
Nearby Places of Interest
This part of Urbandale, Iowa is a convenient and well-equipped neighborhood for seniors looking to settle in a peaceful and accessible location. With pharmacies like Walgreens and CVS in close proximity, access to healthcare services is readily available. Physicians such as Christian Eye Clinic and Mercy Urbandale Medical Clinic are nearby for medical care needs. Enjoy outdoor activities at Lions Park or grab a bite to eat at local restaurants like Teds Coney Island West or Viva Mexican Restaurant. For entertainment, Flix Brewhouse Des Moines offers a unique movie-watching experience. Nearby hospitals include Mercy Franklin Center and Iowa Methodist Medical Center for peace of mind when it comes to healthcare emergencies. Places of worship like Covenant Presbyterian Church are also within reach for spiritual fulfillment. Overall, this area provides essential amenities and services for comfortable senior living in Urbandale.
Pharmacies
Walgreens (0.6 miles)
CVS Pharmacy (1.2 miles)
Walgreens (1.3 miles)
CVS Pharmacy (1.6 miles)
Onnen Co. (1.7 miles)
National Pharmaceutical Returns (2 miles)
MedPharm Iowa (2 miles)
Physicians
Christian Eye Clinic (0.6 miles)
Urbandale Family Physicians (0.8 miles)
Woodard Hearing Centers (1.1 miles)
Mercy Urbandale Medical Clinic (1.2 miles)
Vision Eye Clinic (1.4 miles)
Eyemart Optical Outlet - North Des Moines (1.4 miles)
Karen Acres Health Care Center on seniors.fyi includes 4 photos including images showing building, tree, windows, landscaping, brick exterior, flag, entrance, grass, and more.
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Skilled Nursing Facility
Des Moines International (7 miles away)
24/7 supervision with comprehensive care and restaurant-style dining.
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