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Senior Helpers - Urbandale, IA in Urbandale, IA

Senior Helpers - Urbandale, IA is a senior community in Urbandale, IA.

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Senior Helpers - Urbandale, IA in Urbandale, IA

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Senior Helpers - Urbandale, IA Senior Helpers - Urbandale, IA

2951 86th Street, Urbandale, IA 50322

To contact a resident: (515) 251-7444

For more information about senior living options: (866) 208-4318

4.7 from 37 reviews
5 stars
31
4 stars
4
3 stars
0
2 stars
1
1 stars
1

Overall Review of Senior Helpers - Urbandale, IA

common 20 reviews mention this

Compassionate caregivers stand out

Caregivers are repeatedly described as kind, attentive, and dependable in-home support.

Many reviewers describe the caregiver experience in personal terms—listening to concerns, showing compassion, and helping loved ones feel more engaged or supported. Several note dependable weekly or scheduled visits, and others say the caregivers were knowledgeable about what their family needed. A few reviewers also mention ending or switching services went smoothly, with continued compassion during the process.

common 9 reviews mention this

Office communication feels responsive

Families describe fast communication and help coordinating care needs.

Across multiple reviews, people mention that the office responded quickly, communicated well, and supported the process of getting matched with a caregiver. Reviewers also describe ongoing coordination—such as caregiver needs being handled promptly and communication improving over time. Some families specifically reference scheduling working well with their routines, including wanting to add days.

differentiator 2 reviews mention this

Memory needs receive specific attention

Care plans for memory-related issues are a frequent focus for families.

Two reviewers mention memory concerns and describe selecting Senior Helpers for that reason. One notes that caregivers helped when family members had memory issues and that having the same caregivers worked well for their needs. Another emphasizes special care for those dealing with memory-related challenges.

caveat 3 reviews mention this

Care quality and billing vary

A few reviewers report problems with administration, billing, or day-to-day coordination.

Several reviews express dissatisfaction, including being unhappy with management and accountability. Others describe issues like rude phone responses, billing errors, and scheduling problems, along with the feeling that supervision was lacking. One reviewer says they replaced Senior Helpers with another company after these concerns.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Transportation

  • Des Moines International (8 miles away) Des Moines International (8 miles away)

Nearby Places of Interest

This part of Urbandale, Iowa is a vibrant and convenient neighborhood with a variety of amenities nearby. There are several physicians' offices within a short distance, ensuring easy access to healthcare services. Additionally, there are multiple cafes and restaurants offering a range of dining options. For outdoor leisure, Lions Park and Terra Park provide peaceful green spaces for relaxation and recreation. Pharmacies are also conveniently located for medication needs. In terms of entertainment, Flix Brewhouse Des Moines offers a unique movie-going experience. Nearby hospitals such as Mercy Franklin Center and Iowa Methodist Medical Center ensure quality medical care is easily accessible. Places of worship like Covenant Presbyterian Church cater to spiritual needs within the community. Overall, this area offers a well-rounded environment for seniors looking to settle in Urbandale.

Physicians

  • Urbandale Family Physicians (0.6 miles)
  • Christian Eye Clinic (1.1 miles)
  • Vision Eye Clinic (1.1 miles)
  • Mercy Family Medicine of Urbandale (1.3 miles)
  • Iowa Nebraska Primary Care (1.3 miles)
  • Iowa Arthritis & Osteoporosis Center (1.5 miles)
  • Woodard Hearing Centers (1.5 miles)

Cafes

  • Panera Bread (0.7 miles)
  • Starbucks (1.8 miles)
  • Starbucks (2.3 miles)
  • Starbucks (2.3 miles)

Restaurants

  • Teds Coney Island West (0.8 miles)
  • Viva Mexican Restaurant (0.9 miles)
  • Culver's (1.3 miles)
  • McAlister's Deli (1.7 miles)
  • Taste of New York (1.8 miles)
  • Health House Food (1.8 miles)
  • Jersey Mike's (1.9 miles)

Parks

  • Lions Park (1 miles)
  • Terra Park (2.6 miles)

Pharmacies

  • Walgreens (1.1 miles)
  • Walgreens (1.1 miles)
  • Onnen Co. (1.2 miles)
  • National Pharmaceutical Returns (1.5 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.2 miles)

Theaters

  • Flix Brewhouse Des Moines (1.7 miles)

Hospitals

  • Mercy Franklin Center (2.9 miles)
  • Iowa Methodist Medical Center (3.3 miles)
  • Spay Clinics (3.6 miles)
  • Mercy Medical Center West Lake (3.6 miles)

Places of Worship

  • Covenant Presbyterian Church (3 miles)
  • Shepherd Of The Valley (3.3 miles)

Frequently Asked Questions

Where is Senior Helpers - Urbandale, IA?

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