Senior Helpers - Urbandale, IA is a senior community in Urbandale, IA.
Information last verified:
2951 86th Street, Urbandale, IA 50322
For more information about senior living options: (866) 208-4318
4.7 from 37 reviews
5 stars
31
4 stars
4
3 stars
0
2 stars
1
1 stars
1
Overall Review of Senior Helpers - Urbandale, IA
common20 reviews mention this
Compassionate caregivers stand out
Caregivers are repeatedly described as kind, attentive, and dependable in-home support.
Many reviewers describe the caregiver experience in personal terms—listening to concerns, showing compassion, and helping loved ones feel more engaged or supported. Several note dependable weekly or scheduled visits, and others say the caregivers were knowledgeable about what their family needed. A few reviewers also mention ending or switching services went smoothly, with continued compassion during the process.
common9 reviews mention this
Office communication feels responsive
Families describe fast communication and help coordinating care needs.
Across multiple reviews, people mention that the office responded quickly, communicated well, and supported the process of getting matched with a caregiver. Reviewers also describe ongoing coordination—such as caregiver needs being handled promptly and communication improving over time. Some families specifically reference scheduling working well with their routines, including wanting to add days.
differentiator2 reviews mention this
Memory needs receive specific attention
Care plans for memory-related issues are a frequent focus for families.
Two reviewers mention memory concerns and describe selecting Senior Helpers for that reason. One notes that caregivers helped when family members had memory issues and that having the same caregivers worked well for their needs. Another emphasizes special care for those dealing with memory-related challenges.
caveat3 reviews mention this
Care quality and billing vary
A few reviewers report problems with administration, billing, or day-to-day coordination.
Several reviews express dissatisfaction, including being unhappy with management and accountability. Others describe issues like rude phone responses, billing errors, and scheduling problems, along with the feeling that supervision was lacking. One reviewer says they replaced Senior Helpers with another company after these concerns.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
Des Moines International (8 miles away)
Nearby Places of Interest
This part of Urbandale, Iowa is a vibrant and convenient neighborhood with a variety of amenities nearby. There are several physicians' offices within a short distance, ensuring easy access to healthcare services. Additionally, there are multiple cafes and restaurants offering a range of dining options. For outdoor leisure, Lions Park and Terra Park provide peaceful green spaces for relaxation and recreation. Pharmacies are also conveniently located for medication needs. In terms of entertainment, Flix Brewhouse Des Moines offers a unique movie-going experience. Nearby hospitals such as Mercy Franklin Center and Iowa Methodist Medical Center ensure quality medical care is easily accessible. Places of worship like Covenant Presbyterian Church cater to spiritual needs within the community. Overall, this area offers a well-rounded environment for seniors looking to settle in Urbandale.
Senior drivers prioritize comfort, safety, and ease of use in vehicles due to age-related challenges, seeking features like easy entry, clear visibility, and modern driver-assistance technologies. Recommended models include the Subaru Forester, Honda CR-V, and Toyota Camry, with emphasis on test-driving for personal comfort and evaluating crash-test ratings alongside insurance considerations.
Private pay home care offers a flexible caregiving option for older adults and families who don't qualify for government programs, allowing them to directly fund in-home care services that range from daily assistance to specialized support. This model's customization potential enables aging in place while addressing financial considerations through strategic planning options, though clients must navigate marketplace challenges and ensure quality compliance.
Arthritis encompasses over 100 joint disorders affecting people of all ages, leading to symptoms like pain and stiffness that impair mobility and quality of life. Effective management involves early diagnosis, lifestyle changes, medical treatments, emotional support, and ongoing monitoring with healthcare professionals.
Senior Helpers - Urbandale, IA photos
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Des Moines International (8 miles away)
Compassionate, professional caregivers with flexible scheduling and strong emotional support.
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A Closer Look at Private Pay Home Care
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