Elsie Mason Manor in Des Moines, IA
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430 Grand Avenue, Des Moines, IA 50309
For more information about senior living options: (844) 490-3973
At Elsie Mason Manor, the monthly costs for accommodations present a compelling value when compared to both Polk County and the broader state of Iowa. For a one-bedroom unit, residents enjoy a rate of $776, significantly lower than the county average of $2,528 and the state average of $2,862. Similarly, for private rooms, Elsie Mason Manor offers a competitive price at $3,000 per month, well below the county's $4,819 and Iowa's average of $4,670. This pricing structure not only underscores Elsie Mason Manor's commitment to affordability but also highlights its attractive positioning in the local market for senior living options.
| Floor plans | Elsie Mason Manor | Polk County | Iowa |
|---|---|---|---|
| 1 Bedroom | $776 | $2,528 | $2,863 |
| Private | $3,000 | $4,819 | $4,670 |
The apartment offers a beautiful view, is clean and safe, with great staff from maintenance to management. The community features friendly staff, solid maintenance, and a strong sense of safety. Richelle, the leasing manager, is personable and considered the backbone of Elsie Mason Manor. Residents love living there; the staff are excellent; the apartments have a great view; it is an affordable place that helps residents. The community provides activities and a gym with excellent machines; the staff are consistently friendly; apartments are clean and issues are resolved quickly. Residents feel very safe; maintenance responds promptly; management is helpful and friendly; service workers are available when needed. The complex is truly safe with a proactive management team that answers questions and supports residents, and its location offers convenient access to banks, groceries, gym, doctors, and library, plus bus passes. Nice apartments with outstanding security staff and social workers; the building is secure with cameras; Richelle is recognized for compliance; it's a nice place for seniors. Sherry at the desk provides awesome customer service and creates a pleasant lobby experience. The staff are among the best and truly care about the residents.
The reviewer would not give the property any stars. They blamed a resident for the ongoing bed bug infestation. The resident was harassed by the property manager Mia. The resident received eviction notices at least four times a year. The reviewer was banned from the property due to the ex-boyfriend's behavior. The resident was assaulted and bullied by other tenants with no resolution. The reviewer would not recommend housing a family member there. There was an absolute lack of privacy because staff wanted to enter apartments all the time.Elsie Mason Manor in Des Moines is best suited for active seniors and couples seeking affordable, low-maintenance apartment living with a strong safety net and ready access to downtown amenities. It fits residents who value a friendly, responsive staff, a clean, well-kept building, and a view that makes a modest space feel inviting. The arrangement works well for those who want to avoid the complexities of a nursing home while still enjoying social opportunities, gym access, and immediate maintenance support. Its proximity to a downtown skywalk, banks, groceries, pharmacies, doctors, libraries, and transit-friendly routes makes errands manageable year-round. In short, it rewards residents who stay engaged and rely on practical conveniences.
That said, several reviews flag reasons to consider alternatives. For individuals who prize privacy and predictable boundaries, the level of staff access into apartments can feel invasive. There are serious concerns about management actions toward residents and their families, including eviction threats and visitation restrictions that have left some in limbo for years. A single outlier recounts bed-bug disputes and aggressive handling, underscoring that operational disputes can escalate if not carefully monitored. Parking is not free, which matters to commuters. Taken together, these issues suggest that the strongest fit is a resident who can navigate with clear expectations and advocate for transparent policies.
On the bright side, the community earns points for safety, cleanliness, and consistent maintenance. Residents praise the "backbone" Richelle and a front-desk team that projects helpful, friendly service, with Sherry frequently singled out for exceptional customer care. The building is described as secure and well managed, with cameras and responsive maintenance that fix problems quickly. The social calendar - bingo, holiday gatherings, and other activities - keeps neighbors connected, and amenities like a gym and easy hallway access to services help daily life feel convenient rather than burdensome. The combination of security, helpful staff, and social opportunities creates a compelling living experience for independent seniors.
However, not all experiences align with the positive narratives. Some residents report a chilling sense of privacy erosion, with staff pressing to enter apartments and a perception that resident needs are not always prioritized. There are accounts of fairness concerns and punitive interactions that strain trust between residents and management, including a case where a partner was barred from visiting after a dispute. These experiences remind potential renters that reliability in management varies and may hinge on individual personnel. For families seeking steady, uncontroversial support, these dynamics warrant careful scrutiny and direct conversations about policies.
Where the community's strengths align with a family's priorities, the positives can decidedly outweigh the risks. For those who want affordable, accessible living with real social life, downtown convenience, and a safety-first environment, Elsie Mason Manor can deliver meaningful independence. The key is diligence: request written policies on guest access, privacy, and dispute resolution; verify how quickly maintenance and management respond under pressure; ask for recent incident summaries; and meet multiple staff members to gauge consistency. Prospective residents should confirm parking terms, review HUD-related compliance history, and test-drive the building's walkability and skywalk access during different weather. These steps turn potential red flags into manageable facts.
Bottom line: Elsie Mason Manor presents a strong case for independent seniors who want sociability, security, and downtown convenience in Des Moines. It is less suited for those who require rigid privacy protections, minimal administrative friction, or assured, ongoing caregiving support. The best approach is a disciplined due-diligence process: tour the property, probe policies with management, talk to current residents, and obtain written terms that spell out who may enter units, how visitors are handled, and what remedies exist if conflicts arise. If those conditions align, this community offers a practical, engaged lifestyle that remains competitive for its price point.
Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Des Moines International (4 miles away) Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.Elsie Mason Manor is an assisted living community located in the vibrant city of Des Moines, IA. Our community offers a wide range of amenities and activities to ensure that our residents have a fulfilling and enjoyable experience.
At Elsie Mason Manor, we understand the importance of engaging our residents in meaningful activities. That's why we offer a variety of on-site activities to cater to different interests and abilities. Whether it's art classes, exercise programs, or social gatherings, there is always something for everyone to enjoy. Additionally, we provide devotional services on-site for those who wish to nurture their spiritual well-being.
Our indoor and outdoor common areas provide inviting spaces where residents can relax and socialize with friends and family. These areas are designed to promote interaction and foster a sense of community within our home-like environment. Plus, all our facilities are wheelchair accessible, ensuring that everyone can move freely and comfortably throughout the premises.
The surrounding neighborhood offers a plethora of conveniences for our residents. With five cafes nearby, there is no shortage of options for a leisurely coffee break or outing with loved ones. For those who enjoy spending time outdoors, four parks in close proximity provide opportunities for peaceful walks or picnics amid nature's beauty.
We understand the importance of easy access to healthcare services, which is why Elsie Mason Manor is conveniently located near nine pharmacies and 27 physicians' offices. In case of emergencies or specialized medical needs, our community is within close proximity to 12 hospitals.
Delicious dining experiences await our residents thanks to the 43 restaurants situated nearby. Whether craving local cuisine or international flavors, there is something for every palate just a short distance away.
At Elsie Mason Manor in Des Moines, IA, we strive to create an enriched living experience for each resident by offering exceptional amenities and easy access to various services within the surrounding area.
Located in the heart of Des Moines, Iowa, this neighborhood offers a variety of amenities and services that cater to seniors looking for a convenient and vibrant community. With a range of dining options such as Fongs Pizza, Royal Mile, and Court Avenue Restaurant & Brewing Company just a short distance away, residents can enjoy delicious meals without having to travel far. In terms of healthcare, there are several hospitals nearby including UnityPoint Health - Iowa Methodist Medical Center and Mercy River Hills Surgery Center, ensuring easy access to medical care when needed. Additionally, pharmacies like Walgreens and Osco Pharmacy are conveniently located for medication needs. For outdoor recreation, seniors can explore the beautiful parks in the area such as Stone Park and Gray's Lake Park, providing opportunities for leisurely walks and enjoying nature. Overall, this neighborhood is a fantastic choice for senior living with its convenient location and array of amenities.
At Elsie Mason Manor, the monthly costs for accommodations present a compelling value when compared to both Polk County and the broader state of Iowa. For a one-bedroom unit, residents enjoy a rate of $776, significantly lower than the county average of $2,528 and the state average of $2,862. Similarly, for private rooms, Elsie Mason Manor offers a competitive price at $3,000 per month, well below the county's $4,819 and Iowa's average of $4,670. This pricing structure not only underscores Elsie Mason Manor's commitment to affordability but also highlights its attractive positioning in the local market for senior living options.
Elsie Mason Manor is located at 430 Grand Avenue, Des Moines, IA 50309 in Polk County, Iowa
Yes, Elsie Mason Manor allows both dogs and cats.
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