2571 Guthrie Avenue, Des Moines, IA 50317
For more information about senior living options: (866) 208-4318
Valley View Village Costs & Pricing
Valley View Village offers competitive monthly rental rates, especially when compared to the broader averages in Polk County and across Iowa. For instance, a one-bedroom unit at Valley View is priced at $990, significantly lower than the county's average of $2,528 and the state average of $2,862. Similarly, two-bedroom apartments at Valley View are available for $1,100, which stands in stark contrast to Polk County's typical rate of $3,047 and Iowa's state average of $3,329. These figures suggest that Valley View Village not only provides affordable housing options but also positions itself as an attractive choice for those seeking quality living without the burden of inflated costs typically associated with the region.
| Floor plans | Valley View Village | Polk County | Iowa |
|---|---|---|---|
| 1 Bedroom | $990 | $2,528 | $2,863 |
| 2 Bedrooms | $1,100 | $3,047 | $3,329 |
Overall Review of Valley View Village
Pros
Valley View Village is a beautiful community offering Independent Living, Assisted Living, Memory Care, and Skilled Nursing Care.- The staff are incredibly kind, compassionate, and caring for all residents and families.
- The environment is warm, welcoming, and filled with everyday smiles.
- The staff prioritize residents’ comfort and well-being, making them feel at home.
- The campus is filled with dedicated, caring team members who go above and beyond.
- Residents receive attentive care, engaging activities, and great meals they remember fondly.
- Valley View Village fosters a loving Christian community with a neighborhood feel.
- Families report that the staff help residents feel important, loved, and cared for.
Cons
A CNA was described as extremely rude to the grandmother, rolled her eyes, and failed to follow protocol.- The facility was seriously understaffed, with one CNA for 30 residents, leading to long waits for assistance and care, which was deemed unacceptable.
- Staff were criticized for not returning calls after inquiries about availability for the reviewer’s 90-year-old father.
Review
Valley View Village in Des Moines, IA, is best suited for seniors who want an all-in-one campus that scales from independent living cottages to assisted living, memory care, and skilled nursing, all under one roof. It serves families seeking continuity of care so a loved one can stay within the same community as needs evolve. The environment feels neighborly and homey, not clinical, with a warm, faith-centered culture that reinforces daily connection, activities, and a sense of belonging. For many households, that combination, continuum of care plus a thriving social fabric, defines the ideal fit.
Those who may want alternatives include families prioritizing secular settings or requiring highly consistent staffing with predictably immediate responses. Several reviews flag staffing gaps, with reports of long waits for assistance, and occasional blunt or inattentive moments from individual CNAs. While the overall tone remains caring, these sporadic lapses clash with the otherwise compassionate culture. Families needing rigorous, day-to-day oversight or rapid call-backs should compare other communities where staffing ratios, response times, and accessibility are clearly disclosed and demonstrated in practice. A non-Christian environment may also be a better fit for some residents.
On balance, the strongest positives revolve around staff warmth, a welcoming atmosphere, and a palpable sense of home. Residents describe attentive, dignified care and meaningful engagement that honors personal history and preferences. The campus design, bridging independent living, assisted living, memory care, and skilled nursing, facilitates smooth transitions without disruptive moves. Dining, with meals often included or menu-driven, feels restaurant-like and accessible to both residents and visiting family members. Activity calendars are robust, offering daily programming that keeps people socially connected and cognitively engaged. These enduring strengths help offset occasional staffing gaps, particularly for residents who thrive with regular routines, familiar faces, and consistent, compassionate care. The environment’s aesthetic, sunlit windows, comfortable common areas, and a chalet-like charm, also reinforces a sense of pride and belonging.
The downsides cannot be dismissed, however. Staff shortages surface as delays in assistance and limited availability during peak times, and there are credible anecdotes of inconsistent frontline responsiveness. A single CNA for as many as 30 residents is a striking red flag in terms of safety and dignity, especially for residents with mobility or toileting needs. Inquiries about availability sometimes require multiple callbacks, which can hinder families during the important decision window. Yet the community’s spiritual orientation, strong family involvement, and emphasis on worship and social connection create a framework where many residents flourish when paired with engaged staff, steady routines, and the reassurance of on-site care levels. The physical campus itself, dining rooms, sunrooms, and reflective spaces, supports a comfortable, dignified daily life.
Decision-making should center on aligning expectations with reality. Prospective movers should interrogate staffing ratios by shift, the process for escalating care, and the leadership team’s visibility and accessibility. It is essential to verify how the continuum of care functions in practice, including transitions between independent living, assisted living, memory care, and skilled nursing, and whether the Christian community matches the loved one’s values. Tour the dining room to gauge meal quality and independence-supporting menus; talk with residents about their social lives, worship services, and therapy programs; and inspect memory care programming for structure and safety. Budget clarity matters too, since some meals and services are bundled into apartment pricing, and the layout supports a true on-site continuum.
Valley View Village offers a compelling blend of warmth, purpose, and care continuity for seniors who prize a close-knit community and a full spectrum of on-site services. Families frequently report improvements in well-being and mood when loved ones settle into a familiar rhythm and social environment. The decisive caveat remains staffing stability and consistent attentiveness during busy periods; when those gaps appear, even the best intentions can fall short. For many households, this community remains a strong, well-considered option, provided due diligence is performed on staffing patterns, responsiveness, and long-term care alignment. A thoughtful tour, candid conversations with administrators, and direct feedback from current residents will confirm whether Valley View Village is the right home.
79 resident community capacity
1-bedroom apartments
Detached homes
Assisted Living
Continuing Care Retirement Community (CCRC)
Independent Living
Memory Care
Respite Care
Skilled Nursing Facility
Cats allowed
Dogs allowed
Activities off-site
Air-conditioning
Bath tubs
Beautician on-site
Cable or satellite TV
Computer center
Devotional services on-site
Dining room
Fitness room
Full kitchen
Fully furnished
Gaming room
Garden
Ground floor units
Housekeeping services
Indoor common areas
Laundry
Move-in coordination
Outdoor common areas
Party space
Private bathrooms
Resident parking
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Des Moines International (7 miles away)
Community operated transportation
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Medication management
Physical therapy
Special dietary restrictions
BBQs or picnics
Concierge services
Day trips and outings
Live dance or theater performances
Live musical performances
Visiting chaplain or priest
Wii bowling
English
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