Rose Of East Des Moines

Cons

• The activities have been lacking since they fired the Activity Director.
• There have been snakes and cockroaches in the building, which is concerning.
• The new administration has been changing the rules and causing dissatisfaction.
• The weekly cleaning service is unreliable and often doesn't show up.
• The lack of housekeeping has forced the reviewer to do it themselves.
• Despite initially liking the place, there have been issues with cleanliness and administration changes.
• The waiting list for admission is quite long, which may be inconvenient for some.
• The Medicaid process has added extra expenses, contrary to expectations.
• There were delays in paperwork processing, leading to an extended stay in a hotel.
• Convincing the reviewer's dad to choose The Rose of East DM as his new home is still a work in progress.

Review

The Rose of East Des Moines, an independent living community, has garnered positive reviews from residents and their families. One individual would like to express their gratitude to the director for ensuring a smooth transition for their mother. Despite initial concerns about moving after 57 years in her previous home, the individual's mother feels content, safe, and exceptionally happy in her new residence. The welcoming atmosphere and fun-loving environment created by the director and staff have contributed to her overall satisfaction.

However, there have been some recent changes within the community that have caused a decline in certain aspects. The firing of both the administrator and activity director has resulted in a decrease in the quality of activities provided. For example, bingo – an activity that one resident particularly enjoys – has become lackluster. Additionally, there have been reports of snakes entering the building and even a cockroach found on a dinner table during mealtime. These incidents are concerning and need to be addressed promptly.

Another aspect that requires improvement is housekeeping services. Although weekly cleaning was arranged for one resident's mother, it has been inconsistent with frequent no-shows. As a result, this family member has had to take on housekeeping duties themselves, negating their original intention of being able to focus on being a daughter rather than a caregiver. Communication issues between staff members and residents may be contributing to this problem, as the resident seems unaware of scheduled cleanings.

Despite these recent setbacks, many positive features are highlighted by residents and families who are pleased with The Rose of East Des Moines. The location is favorable for those familiar with the area, while beautiful and clean apartments offer ample natural light through large windows. The community grounds also provide a safe walking path for exercise purposes. Residents appreciate the round-the-clock availability of staff members who conduct routine checks to ensure their well-being.

In terms of care received from this community, families express satisfaction with attentive staff members who provide compassionate care. Additionally, the menu offers a variety of healthy meal options that residents enjoy. The activities provided are also beneficial for socialization and participation among residents. This positive experience has prompted one family to proceed with filling out an application for their loved one to move into The Rose of East Des Moines.

While another reviewer mentions moving into The Rose of Des Moines on 19th, they still praise The Rose of East Des Moines and emphasize its acceptance of Medicare, Medicaid, and Elderly Waiver. However, they note a lengthy waiting list and mention background checks performed on all residents to ensure compatibility. Despite a few challenges related to paperwork processing delays that resulted in an extended hotel stay, this reviewer appreciates the well-kept exterior and variety of activities offered at The Rose of East Des Moines.

In conclusion, reviews for The Rose of East Des Moines generally paint a positive picture, highlighting the caring staff, healthy meal options, engaging activities, and clean environment. However, recent changes have led to concerns about activity quality and maintenance issues. Overall though, it appears to be an attractive option for individuals seeking independent living with supportive services in Des Moines.

This area of Des Moines, Iowa, offers convenient access to a variety of healthcare providers, including physicians, hospitals, and pharmacies within a short distance. The proximity to Penn Medical Center, Iowa Health Cardiology, and other medical facilities ensures easy access to quality healthcare services. In terms of dining options, residents can enjoy a selection of restaurants such as Tasty Tacos and Zombie Burger + Drink Lab nearby. For those who enjoy outdoor activities, parks like Stone Park and Gray's Lake Park are within a few miles for leisurely walks or picnics. Additionally, the presence of cafes like Starbucks provides opportunities for socializing with friends or enjoying a peaceful cup of coffee. Overall, this area offers a blend of healthcare amenities, dining choices, and natural surroundings for seniors seeking a well-rounded living environment in Des Moines.

Physicians

• Penn Medical Center (0.5 miles)
• Iowa Health Cardiology (0.5 miles)
• DMOS Orthopaedic Centers (0.5 miles)
• DaVita East Des Moines Dialysis (0.5 miles)
• MercyOne East Village Family Medicine Clinic (0.6 miles)
• Des Moines Anesthesiologists (0.6 miles)
• UnityPoint Health - Iowa Lutheran Hospital Radiology Services (0.6 miles)

Hospitals

• Unity Point Health (0.6 miles)
• Mercy Medical Center 7 South (1.3 miles)
• Mercy Hospital Pediatric Unit (1.3 miles)
• Select Specialty Hospital-Des Moines (1.3 miles)
• Mercy River Hills Surgery Center (1.4 miles)
• UnityPoint Health - Iowa Methodist Medical Center - Emergency Department (2 miles)
• North 3 - IMMC (2 miles)

Restaurants

• Tasty Tacos (0.7 miles)
• Heather’s Kitchen (1.1 miles)
• Zombie Burger + Drink Lab (1.2 miles)
• Dairy Zone (1.2 miles)
• Iowa Taproom (1.3 miles)
• Ritas Cantina (1.5 miles)
• Long John Silver's (1.6 miles)

Cafes

• Starbucks (1.8 miles)
• Starbucks (2.2 miles)
• Caribou Coffee (3.4 miles)

Pharmacies

• CVS Pharmacy (2.1 miles)
• Kayser Hearing Aid & Audiology (2.2 miles)
• Walgreens (2.2 miles)
• Walgreens (2.5 miles)
• Walgreens (3.1 miles)
• Walgreens (3.3 miles)
• Osco Pharmacy (3.3 miles)

Parks

• Stone Park (2.5 miles)
• Gray's Lake Park (3.5 miles)
• Sayers Park (4.3 miles)