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Union Park Health Services in Des Moines, IA

Union Park Health Services is a nursing home community in Des Moines, IA.

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Union Park Health Services in Des Moines, IA

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  • Interior

    A spacious dining area with tables and chairs set up for communal activities.

  • Building

    The entrance to Azria Health Park Place, a healthcare facility.

  • Bedroom

    A clean and simple hospital room, featuring a bed and minimal furniture.

  • Landscaping

    A view of a brick residential building with stairs leading up to it, surrounded by lush green grass and trees.

  • Lighting

    A view of an inviting interior hallway with a doorway leading to another space, complemented by greenery.

  • Entrance

    Entrance to Union Park Health Services facility on a clear day.

  • Hallway

    A welcoming entrance leading into a well-lit hallway.

  • Exercise Equipment

    A well-equipped physical therapy room designed for rehabilitation and exercise.

  • Healthcare

    A panoramic view of a hospital patient room featuring two beds.

2401 East Eighth Street, Des Moines, IA 50316

For more information about senior living options: (866) 208-4318

3.5 from 38 reviews
5 stars
20
4 stars
4
3 stars
1
2 stars
0
1 stars
13

Overall Review of Union Park Health Services

caveat 5 reviews mention this

Cleanliness and unpleasant odors

Residents and visitors describe strong cleanliness and odor concerns alongside some praise for a cleaner facility.

Some reviewers report the facility smelled badly, including instances that made a visitor’s child vomit, and they also mention visible issues like a cockroach in the dining hall. Others describe the building as clean and welcoming, with remodeling or updates ongoing. Overall, the cleanliness experience appears inconsistent across visits.

caveat 4 reviews mention this

Staff responsiveness can lag

Several reviews describe slow or missed responses when help was requested.

A few reviewers describe call lights taking a long time to be answered, including delays while residents waited for help and pain medication. Others say the facility may be understaffed, with staff spread thin. There are also accounts of trouble reaching staff by phone, including long holds and calls going to voicemail.

caveat 5 reviews mention this

Care and therapy follow-through

Some residents’ care reviews raise concerns about therapy planning and follow-through.

Multiple negative reviews describe care problems during rehabilitation or nursing support, including therapy not being provided as expected. Reviewers also mention issues like being unprepared for basic needs, neglect concerns, and treatments not being carried out. These accounts contrast with a smaller set of positive reviews that say residents were cared for with kindness and support.

common 10 reviews mention this

Kind, attentive staff stands out

Many reviewers say the staff is kind, caring, and attentive to families.

A strong theme across positive reviews is that staff members are friendly, compassionate, and professional, with caregivers described as taking time to listen. Several reviewers specifically mention communication and support for family members, including being able to get help and answers during visits. This theme shows up repeatedly enough to be a core part of the day-to-day experience for many families who wrote reviews.

common 5 reviews mention this

Food and diet experience varies

Dining reviews are mixed, with both compliments on flavor and complaints about meal quality.

Some reviewers praise the food as very good and mention positive experiences like flavorful meals and guest drinks available during visits. Other reviewers describe problems with meals, including concerns around what was served for a diabetic resident and reports of meals that smelled horrible. There are also negative comments tying dining to hygiene concerns, which contribute to the overall mixed dining picture.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 81 resident community capacity 81 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Des Moines International (6 miles away) Des Moines International (6 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Parks Area Family Physicians (0.4 miles)
  • Penn Medical Center (1 miles)
  • Iowa Health Cardiology (1 miles)
  • DMOS Orthopaedic Centers (1 miles)
  • DaVita East Des Moines Dialysis (1 miles)
  • Des Moines Anesthesiologists (1 miles)
  • UnityPoint Health - Iowa Lutheran Hospital Radiology Services (1 miles)

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Kayser Hearing Aid & Audiology (2 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.8 miles)
  • Walgreens (2.9 miles)
  • Medicap Pharmacy (3.5 miles)
  • Dahl's Pharmacy (3.5 miles)

Hospitals

  • Unity Point Health (1.1 miles)
  • Mercy Medical Center 7 South (1.5 miles)
  • Mercy Hospital Pediatric Unit (1.5 miles)
  • Select Specialty Hospital-Des Moines (1.5 miles)
  • Mercy River Hills Surgery Center (1.6 miles)
  • North 3 - IMMC (2.3 miles)
  • UnityPoint Health - Iowa Methodist Medical Center - Emergency Department (2.3 miles)

Restaurants

  • Tasty Tacos (1.7 miles)
  • Heather’s Kitchen (1.7 miles)
  • Chicago Speakeasy (1.8 miles)
  • Zombie Burger + Drink Lab (1.8 miles)
  • Dairy Zone (2 miles)
  • Iowa Taproom (2 miles)
  • Fongs Pizza (2.3 miles)

Cafes

  • Starbucks (2.4 miles)
  • Starbucks (2.7 miles)
  • Caribou Coffee (3.5 miles)

Parks

  • Stone Park (3.3 miles)
  • Gray's Lake Park (3.9 miles)

Places of Worship

  • Saylorville Baptist Church (4.3 miles)

Frequently Asked Questions

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