Some families report poor responsiveness from the facility.
One reviewer says they waited about a week for the facility to call back about an acceptance decision and felt the process was unprofessional. Another describes speaking with staff as unbelievably rude, including being hung up on more than once.
caveat2 reviews mention this
Reviews raise care-safety concerns
A few reviews describe serious problems with resident care.
One reviewer recounts concerns about diet and liquid consistency, calls not being made promptly about pneumonia, and respiratory distress near the end of life. Another reviewer expresses that, after restructuring, the facility had gone “to hell,” and uses very strong language about staff treatment of residents.
common2 reviews mention this
Physical therapy gets mixed feedback
Physical therapy experiences vary from strong to frustrating.
One reviewer credits the facility’s physical therapist and says therapy helped them work toward independence. A different reviewer says the physical therapist was impatient and did not listen, describing the appointment as rushed.
common2 reviews mention this
New management and upgrades stand out
Multiple reviewers point to changes under new leadership.
Several reviews mention “new management” and describe improvements such as a cleaner, updated building and better organization. One reviewer specifically calls out Janice as the administrator and credits her with contacting families and making changes.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
117 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
Heartland Health Care Center-Decatur (0 miles)
Matthews Beverly PsyD (0.2 miles)
DMH Find-A-Doctor (0.2 miles)
Prime Time (0.2 miles)
Davita Healthcare Partners (0.7 miles)
Parks
Monroe Park (0.1 miles)
Central Park (1.6 miles)
Fairview Park (1.7 miles)
Places of Worship
St Thomas Church (0.1 miles)
St John's Lutheran Church (0.6 miles)
First Christian Church (1.2 miles)
House of Miracles (1.3 miles)
Church of Christ North Jasper (1.4 miles)
Christ United Methodist Church (1.5 miles)
The First Church Of The Living Dead Decatur (1.7 miles)
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