Manor Care Health Svc

Pros

• The home has great potential and some loving staff members.
• There are indications of caring staff present in the facility.
• The cleanliness of the nursing home is noted to be good, reflecting a well-maintained environment.
• The facility offers specialized care with an Alzheimer's wing, showcasing their ability to accommodate specific needs.
• The home is recognized for having some staff who appear to genuinely care for the residents.

Cons

• The nursing staff at Heartland failed to manage the patient's medication and breathing treatments correctly after 48 hours.
• There was a lack of attention, as no staff members came to check on the patient during an entire afternoon.
• A nurse ignored multiple requests for simple assistance, such as providing a glass of milk.
• The facility did not receive a list of medications from the hospital, leading family members to bring in medications from home.
• Although the cleanliness was noted as good, there are concerns about the level of nursing care provided, particularly for patients requiring around-the-clock assistance.

Review

The reviews of Heartland nursing home present a mixed perspective, reflecting both optimism for its potential and significant concerns regarding the quality of care. A notable theme emerging from these reviews is the call for improved leadership within the facility. One reviewer asserts that despite the criticisms levied against Heartland, there are redeeming qualities, such as "great potential" and "loving staff." This individual draws comparisons to other facilities in the area that, even with higher ratings, struggle with their own set of issues. They argue that every nursing home has its faults, including those boasting four-star ratings that still falter when it comes to fundamental aspects like patient falls, infections, and skin conditions.

In stark contrast to this optimistic viewpoint, another reviewer expresses dissatisfaction with their mother's experience at Heartland following her recovery from pneumonia. This person's account highlights critical lapses in care that raise serious questions about operational efficiency and staff responsiveness. They recount their mother's struggles during her first 48 hours in the facility—specifically mentioning difficulties with medication management and lack of timely medical attention. The review paints a troubling picture where basic requests for assistance, like getting a glass of milk, were overlooked by nursing staff who seemed preoccupied or inattentive.

Compounding these issues was another alarming revelation: medications needed for treatment were not provided by Heartland staff due to an alleged failure to receive information from the hospital regarding her mother’s medical needs. This situation led family members to bring in medications themselves—a clear indication of poor communication between transitioning healthcare systems and a potential breach in appropriate patient care standards. The reviewer concludes their assessment with concern about finding a better place quickly for their loved one, which underscores a sense of urgency regarding care quality.

Conversely, another review presents a more neutral perspective on Heartland's facilities. While expressing uncertainty about direct experiences since they did not have an elderly relative residing there themselves, this reviewer acknowledges the cleanliness observed during their visit and notes the presence of caring staff members. This commentary points out that cleanliness is typically an essential factor in gauging overall quality within healthcare settings. Additionally, this review mentions specific services offered at Heartland—including an Alzheimer's wing—which adds depth to patients' specialized care options available at this facility.

However, feelings toward shared accommodations arise once again as this reviewer notes their relative’s discomfort with having to share a room—an aspect common among many nursing homes but evidently still concerning for families navigating these choices. Financial considerations also pose challenges; while acknowledging increased costs at other facilities offering more comprehensive care services around-the-clock nursing support may be required based on personal circumstances.

When synthesizing these voices into a broader narrative surrounding Heartland's performance as a nursing home provider within its community context reveals areas needing improvement alongside reasons for cautious optimism. Reviews signal that while certain aspects such as cleanliness may be commendable alongside dedicated staff members striving for positive outcomes exist within this setting; significant shortcomings must be addressed promptly through effective leadership changes alongside focused training strategies aimed toward enhancing interaction between caregivers and residents alike.

In summary, while some reviewers advocate giving Heartland another chance based on hopeful indicators present within its environment—the need remains clear for urgent action plans addressing staffing ratios leading towards consistent response times coupled alongside thorough medicinal oversight ensuring residents receive appropriate levels necessary throughout transitional periods experienced during rehabilitation phases following hospitalization or chronic illness management requirements thereafter moving forward into long-term residential placements thereafter entering aged living situations altogether effectively yielding positive outcomes equitably across patient demographics encountered routinely therein moving forward diligently pursuing excellence throughout critical caregiving initiatives wholly embraced institutionally speaking.

This part of Decatur, Illinois, offers a variety of amenities that may be appealing to seniors looking for a comfortable and convenient place to live. With multiple hospitals and physicians located within close proximity, you can rest assured knowing that quality healthcare services are easily accessible. There are also several parks nearby where you can enjoy the outdoors and stay active. In terms of spiritual needs, there are numerous places of worship in the area, catering to a diverse range of faiths. Additionally, there are plenty of dining options ranging from casual eateries like Little Caesars Pizza to more upscale establishments such as Bourbon Barrel Bar & Grill. Transportation is readily available with train stations and public transit centers nearby. Pharmacies and cafes are also conveniently located for your daily needs. Overall, this part of Decatur provides a well-rounded community with essential services and recreational opportunities for seniors looking to settle down in the area.

Hospitals

• Heartland Health Care Center-Decatur (0 miles)
• Matthews Beverly PsyD (0.2 miles)
• DMH Find-A-Doctor (0.2 miles)
• Prime Time (0.2 miles)
• Davita Healthcare Partners (0.7 miles)

Parks

• Monroe Park (0.1 miles)
• Central Park (1.6 miles)
• Fairview Park (1.7 miles)

Places of Worship

• St Thomas Church (0.1 miles)
• St John's Lutheran Church (0.6 miles)
• First Christian Church (1.2 miles)
• House of Miracles (1.3 miles)
• Church of Christ North Jasper (1.4 miles)
• Christ United Methodist Church (1.5 miles)
• The First Church Of The Living Dead Decatur (1.7 miles)

Physicians

• Memorial Specialty Care Kidney Clinic (0.1 miles)
• Ajay Verma, MD (0.2 miles)
• Rominger Darin MD (0.2 miles)
• Rana Hamid Mahmood (0.2 miles)
• Central Illinois Surgery Center (0.2 miles)
• Illinois Heart Specialists (0.2 miles)
• Mayra Arzon, MD (0.2 miles)

Restaurants

• Little Caesars Pizza (0.4 miles)
• Solsa American Burrito (0.7 miles)
• La Gondola Spaghetti House (0.7 miles)
• Casa Fuentes (0.8 miles)
• Cancun (0.8 miles)
• Perkins Restaurant and Bakery (0.8 miles)
• Bourbon Barrel Bar & Grill (0.9 miles)

Transportation

• Train (0.4 miles)
• D R Roberts Photography (0.7 miles)
• U-Haul Moving & Storage (0.9 miles)
• Canadian National Railroad (1 miles)
• U-Haul Neighborhood Dealer (1.1 miles)
• WABIC Junction (1.4 miles)
• Decatur Public Transit Center (1.5 miles)

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (0.8 miles)
• Walgreens (0.9 miles)
• Meda Pharmaceuticals (1.5 miles)
• CVS Pharmacy (1.5 miles)
• Genoa Healthcare (1.6 miles)
• Pharmacy (1.8 miles)

Cafes

• Peet's Coffee and Tea (1.1 miles)
• Marquis Beverage (1.4 miles)