Eagle Ridge of Decatur

Pros

• The staff at Eagle Ridge of Decatur is incredibly friendly and helpful, creating a warm and inviting atmosphere for residents and visitors alike.
• Residents enjoy a clean and well-maintained facility, with access to great food and numerous activities that promote an active lifestyle.
• Many families express gratitude for the compassionate care their loved ones receive, reporting improvements in their well-being and happiness during their stay.
• The community offers a variety of services, such as hairstyling and laundry service, making it convenient for residents to live comfortably without needing to leave the premises.
• Families feel peace of mind knowing their loved ones are in a supportive environment where quality care is prioritized.

Cons

• The staff at Eagle Ridge of Decatur is described as very uncaring, making it difficult to communicate with them, often leading to unreturned calls.
• A resident experienced significant neglect, including not being checked on regularly and losing weight rapidly due to lack of assistance with dining.
• The cleanliness of the apartments was consistently poor, with reports of dirty floors and insufficient care for incontinent residents.
• The office manager was described as unprofessional and dismissive, even calling a family member a liar about their concerns.
• Some visitors felt that the community's open layout may not be suitable for residents with memory care needs.

Review

Eagle Ridge of Decatur has emerged as a prominent assisted living facility receiving a mix of reviews, reflecting varying experiences from residents and their families. Many reviewers commend the spaciousness and amenities available at the facility. Described as "roomy," with ample space for activities, the community offers a well-thought-out environment that supports its residents’ needs. The location near a hospital is also noted as a substantial advantage for emergencies, while various services such as hairstyling and laundry further boost convenience for those choosing to live there.

However, amidst positive remarks, some serious concerns have been raised regarding staff care and communication. One reviewer expressed frustration over uncaring staff members who were unresponsive; calls often went to voicemail without follow-ups, leaving families feeling neglected in their efforts to check on loved ones. This breakdown in communication can be distressing when families rely on staff for updates about their relatives' well-being, particularly when negative reports surface regarding hygiene or care standards within the living quarters.

The quality of care provided has also come under scrutiny according to some family members who reported instances of neglect that led to serious health issues. For example, one reviewer shared harrowing details about their mother losing significant weight due to lack of assistance at mealtimes and being allowed to remain uncleaned after accidents. These accounts highlight alarming lapses in caregiving that can drastically affect residents’ health outcomes, emphasizing an urgent need for management intervention to improve staff accountability and care practices.

On a brighter note, numerous reviewers praised the sense of community fostered at Eagle Ridge. Many highlighted friendly interactions between residents and staff, contributing to a welcoming atmosphere where individuals feel they are part of a larger family unit rather than just patients in an institution. Activities designed to keep residents engaged were frequently mentioned—residents reportedly enjoy bingo games, church services, exercise sessions, and more—a testament to the facility’s commitment to promoting active lifestyles among seniors.

Food quality is another recurring theme across reviews; many are impressed by the meals offered at Eagle Ridge. With multiple menu options available—including sandwiches—reviewers noted not only good taste but also variety which is essential in catering to diverse dietary preferences among seniors. Additionally, several reviews emphasized how clean and well-maintained the facility appeared during visits or stays. The feeling was prevalent that despite some operational hiccups concerning staff responsiveness and care frequency, overall cleanliness significantly impacts clients' perceptions positively.

In summary, while Eagle Ridge of Decatur presents itself beautifully with spacious accommodations, engaging activities, delicious food options, and an inviting community spirit—serious issues around staffing practices cannot be overlooked. Families express gratitude towards compassionate team members but simultaneously call for improvements in consistency regarding resident care that should align with expectations set by promotional materials showcasing this upscale facility's offerings. As current trends suggest increasing demands on assisted living communities nationwide amid changing demographics—the feedback gathered here illuminates both successes worth celebrating and challenges needing immediate attention within Eagle Ridge’s operations.

This part of Decatur, Illinois boasts a variety of amenities that cater to seniors looking for convenience and comfort. With hospitals such as Davita Healthcare Partners and DMH Find-A-Doctor in close proximity, residents have access to quality healthcare services. The presence of pharmacies like Walgreens and CVS Pharmacy further ensures easy access to medications and medical supplies. Additionally, the abundance of restaurants offering diverse cuisines like Greek at Zorba's Greek Delights and Mexican at Cancun provide options for dining out. Nearby parks like Monroe Park offer green spaces for leisurely walks or picnics, while cafes such as Peet's Coffee and Tea are ideal spots for socializing with friends. Transportation options are plentiful with U-Haul Moving & Storage nearby, making it convenient for seniors to get around the area. Overall, this part of Decatur provides a comfortable and accessible environment for senior living.

Hospitals

• Davita Healthcare Partners (0.3 miles)
• DMH Find-A-Doctor (0.3 miles)
• Prime Time (0.3 miles)
• Matthews Beverly PsyD (0.4 miles)
• Heartland Health Care Center-Decatur (0.4 miles)

Physicians

• Decatur Digestive Disease Center (0.3 miles)
• Rominger Darin MD (0.3 miles)
• Mayra Arzon, MD (0.3 miles)
• Illinois Heart Specialists (0.3 miles)
• DMH Heart & Lung Institute (0.3 miles)
• Medical Spa (0.3 miles)
• Stuart Baker M.D. (0.3 miles)

Places of Worship

• St John's Lutheran Church (0.4 miles)
• St Thomas Church (0.5 miles)
• First Christian Church (0.9 miles)
• Christ United Methodist Church (1.4 miles)
• Riverside Baptist Church (1.6 miles)
• House of Miracles (1.7 miles)
• Church of Christ North Jasper (1.9 miles)

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (0.5 miles)
• Walgreens (1.1 miles)
• Pharmacy (1.5 miles)
• CVS Pharmacy (1.7 miles)
• Meda Pharmaceuticals (1.9 miles)
• Genoa Healthcare (2 miles)

Parks

• Monroe Park (0.4 miles)
• Fairview Park (1.8 miles)
• Central Park (2 miles)

Restaurants

• Perkins Restaurant and Bakery (0.5 miles)
• Zorba's Greek Delights (0.5 miles)
• Diamonds Family Restaurant (0.5 miles)
• Solsa American Burrito (0.6 miles)
• La Gondola Spaghetti House (0.7 miles)
• Casa Fuentes (0.7 miles)
• Cancun (0.7 miles)

Transportation

• U-Haul Moving & Storage (0.8 miles)
• Train (0.9 miles)
• D R Roberts Photography (1.1 miles)
• Canadian National Railroad (1.5 miles)
• U-Haul Neighborhood Dealer (1.5 miles)
• WABIC Junction (1.9 miles)
• Decatur Public Transit Center (2 miles)

Cafes

• Peet's Coffee and Tea (0.9 miles)
• Marquis Beverage (1.6 miles)
• Panera Bread (2.1 miles)