Carriage Crossing Senior Living - Decatur

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Carriage Crossing Senior Living - Decatur Carriage Crossing Senior Living - Decatur

Carriage Crossing Senior Living - Decatur

2650 North Monroe, Decatur, IL 62526

For more information about senior living options: (844) 490-3973

4.3 from 15 reviews
5 stars
12
4 stars
0
3 stars
0
2 stars
1
1 stars
2

Assisted Living Memory Care

Overall Review of Carriage Crossing Senior Living - Decatur

Pros

  • pro The staff are super friendly and the food is fantastic.
  • pro Activities are happening all day long.
  • pro The facility is beautiful and staffed by kind and caring workers.
  • pro Carriage Crossing is a warm, caring, and safe place for loved ones to live.
  • pro Residents are treated like family, with their needs as a top priority.
  • pro The community is bright, welcoming, and full of wonderful residents.
  • pro The dining experience is delicious and the dining area is bright and cheery.
  • pro The activities team is terrific, keeping residents active and engaged.
  • pro The staff take pride in being helpful and attentive.

Cons

  • pro The new director is incompetent and rude.
  • pro The facility is overpriced and provides substandard care.
  • pro They would send her to the ER because they couldn't handle it.
  • pro They could not calm her, so she was sent to the ER again.
  • pro The director of the facility told them their loved one could not return to the facility.
  • pro The medical staff at the hospital were in agreement that this whole situation was caused by the facility because of changes in that 24-hour period.
  • pro The reviewer called it the worst place ever and said the management was horrible.

Review

Carriage Crossing Senior Living in Decatur is best suited for families seeking a bright, active, and warmly staffed assisted living environment where daily life feels lively and residents are treated with genuine care. This community tends to excel for seniors who want reliable companionship, engaging programming, and dependable dining in a setting that feels like a welcoming, family-like space. When safety, consistent warmth from caregivers, and a busy calendar of activities are top priorities, Carriage Crossing delivers a compelling package.

Those who may want to consider alternatives are clear too. For families confronting advanced dementia or persistent agitation, there are credible concerns about how crises are managed and how quickly residents can be stabilized, which can translate into uncomfortable hospital transfers. Several reviews flag management and communication issues as a meaningful risk, and a perception that price does not always align with perceived care quality suggests that cost-conscious families or those seeking ultra-stable memory-care protocols may prefer other options. In short, leadership reliability and dementia-specific care processes are pivotal factors to scrutinize during visits.

On the strength side, the community earns consistent praise for staff warmth and attentiveness. Residents and families repeatedly note friendly, helpful caregivers across nursing, dining, and support staff, with comments that staff treat residents like family. The dining program is a standout feature - meals are described as delicious in a bright, cheery setting - and the activities team keeps residents engaged all day, contributing to a sense of purpose and belonging. The facility's appearance reinforces these strengths: a modern, welcoming, and safe environment that supports peace of mind for families handing over daily care responsibilities.

The principal caveats center on leadership and cost signals, with two clear, explicit red flags raised by unhappy reviewers. One critique targets the new director as incompetent and rude, paired with concerns about pricing being too high and care falling short of expectations. Another accounts for a severe disruption in a loved one's routine - agitation related to dementia, an ER transfer, and a challenging transition that left families feeling unsettled. Taken together, these reports underscore that management responsiveness and transparent, consistent care protocols can meaningfully shape the resident experience, and that when leadership missteps occur, trust can quickly erode.

Where the pros offset the cons, the calculus becomes practical: for families prioritizing a vibrant social life, dependable daily rhythm, and strong dining, Carriage Crossing often delivers more than enough value to justify a positive choice. The care team's evident investment in residents' comfort, safety, and engagement helps counterbalance concerns about cost or occasional management friction - provided those concerns are addressed proactively during the transition. A stable, empathetic leadership approach and clear communication about care plans will tilt the balance further in favor of a confident placement for most, especially if dementia-related risk is not the central challenge.

To make a well-grounded decision, prospective families should schedule in-depth tours and ask pointed questions. Observe how staff interact with residents, especially during meals and activities, and inquire about memory-care capabilities, response times for crises, and how transitions are managed if behavioral changes occur. Review the current pricing structure against expected services, and request concrete examples of care planning, incident follow-up, and family communication. If memory-care stability and cost predictability are decisive, bring these issues to the table and compare with nearby options. For many, Carriage Crossing offers a compelling blend of warmth, nutrition, and engagement; for others, the search should continue until leadership consistency and dementia-care protocols align with expectations.

Features

Housing

  • 65 resident community capacity 65 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Carriage Crossing Senior Living in Decatur, IL is a warm and inviting assisted living community that specializes in memory care. Our residents enjoy a range of amenities designed to enhance their daily lives, including a beauty salon for pampering, cable or satellite TV for entertainment, and community-operated transportation for easy access to local attractions.

For our tech-savvy residents, we offer a well-equipped computer center with high-speed internet access. Meals are served in our elegant dining room with restaurant-style dining, where residents can savor delicious and nutritious cuisine prepared by our skilled chefs. Additionally, residents have the option of using their own kitchenette for light meals whenever they please.

We understand the importance of an active lifestyle, which is why we provide a fitness room and engage our residents in various fitness programs. For leisure activities, we offer a gaming room where residents can socialize and have fun together. Our outdoor spaces are beautifully landscaped, providing a peaceful environment for walks or relaxation in nature.

At Carriage Crossing Senior Living, our dedicated staff is available around-the-clock to ensure the safety and well-being of our residents. We assist with activities of daily living such as bathing and dressing, as well as transfers for those who require mobility assistance. Our staff coordinates closely with healthcare providers to ensure tailored care plans for each resident's specific needs.

Residents with memory impairments receive specialized care through our memory care programming. This includes mental wellness programs specifically designed to support cognitive function. Medication management services are provided to ensure all medications are taken on time and as prescribed.

Our community is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals - making it easy for residents to access everything they need within close proximity.

At Carriage Crossing Senior Living in Decatur, IL, we strive to provide a comfortable and enriching environment where seniors can thrive while receiving exceptional care tailored to their individual needs.

Nearby Places of Interest

Places of Worship

  • St John's Lutheran Church (0.1 miles)
  • St Thomas Church (0.4 miles)
  • First Christian Church (0.8 miles)
  • Riverside Baptist Church (1.6 miles)
  • Christ United Methodist Church (1.7 miles)
  • Church of Christ North Jasper (1.8 miles)
  • House of Miracles (1.8 miles)

Physicians

  • Medical Spa (0.3 miles)
  • Babich Debra, MD (0.3 miles)
  • Decatur Digestive Disease Center (0.3 miles)
  • DMH Heart & Lung Institute (0.3 miles)
  • Stuart Baker M.D. (0.3 miles)
  • Mayra Arzon, MD (0.3 miles)
  • Illinois Heart Specialists (0.3 miles)

Hospitals

  • Prime Time (0.3 miles)
  • DMH Find-A-Doctor (0.3 miles)
  • Matthews Beverly PsyD (0.3 miles)
  • Heartland Health Care Center-Decatur (0.5 miles)
  • Davita Healthcare Partners (0.5 miles)

Pharmacies

  • Walgreens (0.3 miles)
  • CVS Pharmacy (0.3 miles)
  • Walgreens (1.3 miles)
  • Pharmacy (1.3 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (1.9 miles)
  • Meda Pharmaceuticals (1.9 miles)

Restaurants

  • Solsa American Burrito (0.4 miles)
  • Perkins Restaurant and Bakery (0.4 miles)
  • La Gondola Spaghetti House (0.4 miles)
  • Casa Fuentes (0.4 miles)
  • Cancun (0.4 miles)
  • Zorba's Greek Delights (0.5 miles)
  • Wendy's (0.5 miles)

Parks

  • Monroe Park (0.5 miles)
  • Central Park (2 miles)
  • Fairview Park (2 miles)

Transportation

  • U-Haul Moving & Storage (0.6 miles)
  • Train (0.8 miles)
  • D R Roberts Photography (1.1 miles)
  • Canadian National Railroad (1.4 miles)
  • U-Haul Neighborhood Dealer (1.5 miles)
  • WABIC Junction (1.8 miles)
  • Decatur Public Transit Center (2 miles)

Cafes

  • Peet's Coffee and Tea (0.7 miles)
  • Marquis Beverage (1.8 miles)
  • Panera Bread (1.9 miles)

Frequently Asked Questions

Where is Carriage Crossing Senior Living - Decatur?
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