Monte Vista Hills Healthcare Center

Pros

• The staff members at Monte Vista Hills were wonderful, amazing, and had a genuine concern for the patients.
• The facility maintained a clean environment and never had any unpleasant odors.
• Residents enjoyed the food, which was described as really good and of decent quality.
• The atmosphere in the building was friendly and inviting, with staff greeting all visitors warmly.
• Overall, families felt that their loved ones were well taken care of at all times.
• The rooms at Monte Vista Hills were noted to be nice and comfortable for residents.
• There was a good match between residents and their roommates, minimizing conflicts.

Cons

• The facility was older and lacked private toilets for residents.
• There were issues with staff response times, taking 30-40 minutes to attend to needs.
• The environment was distressing, as mental patients wandered unsupervised into residents' rooms.
• The place had an unpleasant smell and was not a suitable environment for loved ones.
• High costs associated with hospice care added to the negative experience, making it financially burdensome.
• Living quarters were shared, which could lead to conflicts among residents.

Review

The experiences shared by families regarding nursing home care reveal a stark contrast between facilities, highlighting the variations in quality, staff dedication, and overall environmental conditions. Among these accounts is Monte Vista Hills, where one reviewer lauded the staff's exceptional care and the cleanliness of the facility. Despite being an older establishment lacking private bathrooms for residents, Monte Vista Hills was praised for its warm atmosphere and high standard of food served to its residents. The reviewer emphasized that both they and their mother enjoyed their time there, rating it highly across various aspects—except for the absence of private toilets.

In contrast to this positive experience at Monte Vista Hills, an account detailing a different nursing home setting portrays a grim reality. One family described their father's stay at a facility where he felt trapped and frightened due to unsupervised mental health patients wandering into his room. This distressing situation was compounded by severe delays in receiving assistance; wait times of 30 to 40 minutes after pressing his call button became common occurrences. The family’s frustration grew with each incident as they timed responses multiple times to confirm their experience was not an isolated event but rather systemic negligence. Their complaints about these conditions went unaddressed, and although they were told he could leave at any time, finding alternative accommodations proved impossible before it was too late.

While Monte Vista Hills received praise for the friendliness among staff members and the overall inviting atmosphere within its walls, another review pointed out that some facets needed improvement. The building’s age contributed to a dated feel that detracted from what could have been an even more pleasurable environment for residents and visitors alike. Still, reviewers consistently noted that staff demonstrated genuine concern for patients’ well-being, interacting warmly with both residents and guests as they entered the facility.

Food quality emerged as another point of consensus among reviewers for Monte Vista Hills; many highlighted that meals were well-prepared and enjoyable. Residents like the reviewer’s mother found pleasure in dining experiences—a factor essential in making long-term care facilities feel homelike rather than institutional. It is vital for elderly individuals in such settings to enjoy their meals not only because quality nutrition is critical but also because meals often serve as central social gatherings throughout the day.

Shared living quarters presented challenges as well; while one review acknowledged attempts at matching compatible roommates to avoid conflicts, sharing spaces can still lead to issues stemming from differing personalities or habits among residents. Despite this drawback, most reviewers agreed that concerns over roommate compatibility were managed adequately by facility staff who remained vigilant about maintaining harmony among those residing together.

Ultimately, these reviews illustrate a spectrum of experiences within nursing homes—from deeply negative encounters characterized by neglect and fear to welcoming environments where residents receive compassionate care amidst minor shortcomings like outdated facilities or shared living spaces. Families seeking care options for their loved ones would benefit from considering not just individual personal accounts but also broader patterns regarding staffing quality, response times, cleanliness levels, and overall resident satisfaction prior to making decisions about placement in such crucial settings. These narratives underscore how vital it is for families to advocate fiercely on behalf of vulnerable relatives while navigating complex healthcare options available within long-term care facilities.

Physicians

• Idaho Eye and Laser Center (0.2 miles)
• Alameda Vision Center (0.3 miles)
• Idaho Surgicenter (0.3 miles)
• Miracle-Ear Hearing Aid Center (0.6 miles)
• West Family Medicine (0.8 miles)
• Spine Idaho (1 miles)
• Intermountain Medical Clinic (1.1 miles)

Restaurants

• Jack In The Box (0.3 miles)
• Burger King (0.3 miles)
• Sandpiper Restaurant & Lounge (0.4 miles)
• Ramirez Mexican Food (0.5 miles)
• Senor Iguanas (0.5 miles)
• Applebee's (0.5 miles)
• Nosh Mahal (0.9 miles)

Pharmacies

• Ridley's Family Markets (0.5 miles)
• Fred Meyer Pharmacy (0.9 miles)
• Key Medical (1 miles)
• Snake River Long Term Care Pharmacy (1 miles)
• Walgreens (1 miles)
• Ed Snell's Pharmacy Shop (1.2 miles)
• Ed Snell's Pharmacy Shop (1.5 miles)

Transportation

• Sam's Taxi Cab (0.6 miles)
• Avcenter (1.7 miles)

Places of Worship

• Calvary Chapel Christian School (0.7 miles)
• Supreme Assembly of Beauceant (0.7 miles)
• Church of Jesus Christ of Latter Day Saints (0.9 miles)
• Mountain Valley Baptist Church (1.2 miles)
• Church of Jesus Christ of Latter Day Saints (1.3 miles)
• Blazing Grace Church (1.5 miles)
• Forerunner Evangelistic Ministry (1.5 miles)

Parks

• Ammon Park (0.8 miles)
• Alameda Park (0.9 miles)
• Caldwell Park Pocatello,idaho (1.3 miles)
• Caldwell Park (1.9 miles)

Cafes

• Idaho Unlimited (1 miles)
• Starbucks (1 miles)
• Java Espress - Po (1.2 miles)
• Cafe Tuscano (1.3 miles)
• Jeri's Jumbo's Cafe (1.7 miles)
• Red Hot Roasters (1.9 miles)

Hospitals

• US Veterans Outpatient Clinic (1.4 miles)
• Portneuf Labor, Delivery & Postpartum (1.5 miles)
• Portneuf Medical Specialty Clinic (1.5 miles)
• Portneuf Medical Center (1.5 miles)
• Portneuf Medical Center (1.9 miles)