Monte Vista Hills Healthcare Center in Pocatello, ID

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  • Interior

    A hospital room with a bed, chair, and window.
  • Outdoors

    A residential building with a large tree and a sidewalk on a sunny day.
  • Decor

    A simple dining room setup with black tablecloths and red napkins on tables.
  • Living Room

    A cozy living room with large windows, featuring comfortable sofas, a television, and a fireplace.
  • Building

    A serene courtyard with trees and a surrounding building under a partly cloudy sky.
  • Bedroom

    A hospital room with a bed, television, and medical equipment.
  • Trees

    An outdoor view of a building with an access ramp and railings on a sunny day.
  • Windows

    A spacious dining area with tables covered in red tablecloths and large windows providing natural light.
  • Dining

    A spacious open-plan living and dining area with comfortable seating and ample natural light.
  • Landscaping

    Aerial view of a residential building with surrounding greenery and parking area.
  • Kitchen

    A modern kitchen with dark cabinets, white appliances, and a beige countertop.
  • Garden

    A peaceful outdoor patio area with a table and four chairs, surrounded by trees.
  • Seating Area

    A spacious and modern lobby with comfortable seating and wooden flooring.
  • Fireplace

    A cozy living room with comfortable seating and a fireplace.

Monte Vista Hills Healthcare Center in Pocatello, ID

Information last verified:

1071 Renee Avenue, Pocatello, ID 83201

For more information about senior living options: (844) 490-3973

4.3 from 79 reviews
5 stars
61
4 stars
4
3 stars
2
2 stars
1
1 stars
11

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2018

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Monte Vista Hills Healthcare Center Costs & Pricing

Monte Vista Hills Healthcare Center offers competitive pricing for its studio accommodations, with a monthly cost of $3,500. When compared to the average costs in Bannock County and the state of Idaho, which are approximately $3,071 and $3,213 respectively, it becomes evident that Monte Vista Hills is positioned slightly above the local and state averages. This pricing reflects not only the quality of care and services provided at Monte Vista Hills but also the facility's commitment to offering a comfortable living environment tailored to meet the needs of its residents. While it may be higher than some alternatives in the region, many families find that the additional investment is justified by the enhanced level of support and care available.

Floor plansMonte Vista Hills Healthcare CenterBannock CountyIdaho
Studio$3,500$3,071$3,213

Overall Review of Monte Vista Hills Healthcare Center

Pros

  • pro The staff consistently shows compassion, patience, and genuine kindness.
  • pro The nurses, aides, and support staff treat residents with dignity and respect.
  • pro The facility is clean, well-maintained, and welcoming.
  • pro are professional and take great care of patients.
  • pro Physical therapy is top-notch.
  • pro The facility offers on-site medical care and comprehensive services.
  • pro Staff listen and communicate clearly with families.
  • pro Families feel their loved ones are safe and cared for.
  • pro The care team treats residents like family.
  • pro The staff go above and beyond to support residents.

Cons

  • pro One reviewer described the facility as the worst place they’ve ever been, alleging patients were starved and staff showed little respect.
  • pro Another reviewer felt the facility prioritizes profit over patient care, implying money matters more than residents’ well-being.
  • pro They described the place as stinky and not a place to care for a loved one.
  • pro They complained that rooms were filthy and privacy was lacking due to shared bathrooms.
  • pro The director was viewed as unprofessional with poor communication and unresolved issues.
  • pro They reported severe understaffing, with CNAs caring for 25–28 patients per shift and no clear plan.
  • pro The food was criticized as being of poor quality and not accommodating dietary needs.

Review

Monte Vista Hills Healthcare Center in Pocatello is best suited for families seeking skilled nursing and rehabilitation with a pronounced emphasis on compassionate, team-centered care. It works especially well for residents moving through short- to mid-term rehab after hospitalization, or for long-term residents who value interactions that feel personal and respectful, with staff who treat elders like family. The community earns its keep through consistent kindness, steady staffing, and a culture that prioritizes dignity and clear communication. Those who crave private rooms, a modernized facility, or a setting that minimizes variability in daily operations may want to consider alternatives. In short, this is a solid fit for families who prize warmth, reliable nursing attention, and a proven rehab pathway over pristine new construction or ultra-private amenities.

The strongest case for Monte Vista Hills rests on its concrete, hands-on care culture. Physical therapy is a standout, with frequent praise for therapists who motivate progress and make therapy purposeful rather than punitive. Nursing staff and CNAs are repeatedly described as patient, knowledgeable, and attentive, delivering care with fidelity and a sense of respect for residents’ autonomy. Families consistently note clean, welcoming spaces and a facility that communicates clearly, both with residents and loved ones. The on-site care ecosystem, doctors, therapists, case managers, and support staff, often functions as a cohesive unit, aligning goals from intake through discharge to support recovery or ongoing needs. When the team is at full strength, outcomes tend to meet or exceed expectations, yielding genuine peace of mind for families.

Yet the picture is not uniformly flawless. A discernible thread of concern runs through several reviews about staffing pressures and their ripple effects. Reports of heavy patient loads for CNAs and nurses, occasional delays in answering call bells, and a sense that shifts stretch beyond typical capacity surface enough to matter in day-to-day experiences. Some reviewers describe outmoded spaces or dated infrastructure, with shared bathrooms and a facility feel that isn’t as contemporary as newer competitors. There are also sporadic notes about inconsistent experiences with therapy quality, and a few pointed complaints about administrative responsiveness or communication gaps. These concerns are real, not incidental, and they create a risk profile that families must weigh against the care quality that frequently shines.

The pros, however, can meaningfully offset many of these cons when the emphasis is on rehab potential and compassionate delivery of care. The documented strength of the therapy team, coupled with nurses who genuinely listen and respond, means residents can experience steady progress and a sense of safety even on tougher days. Cleanliness and daily upkeep, when maintained, reinforce a therapeutic environment that supports healing and consistency. The on-site medical oversight and strong cross-disciplinary collaboration help ensure that medical needs are addressed promptly, which is particularly important for post-surgical and complex care scenarios. For families prioritizing a culture of dignity, respectful interaction, and transparent family communication, Monte Vista Hills often delivers far more positives than negatives.

In deciding whether Monte Vista Hills is the right match, several practical considerations matter most. For rehabilitation goals that require aggressive progress and a highly coordinated team, the resident’s experience can be excellent, provided staffing is steady and the therapy plan is explicit and monitored. For long-term residents, the emotional climate, the sense that staff know residents well, celebrate small milestones, and maintain continuity of care, can be a decisive factor. However, when privacy, private-room comfort, or the appearance of modern amenities are primary criteria, families may want to compare other options. The common pattern is clear: superb human touch and solid rehab capability are sometimes tempered by operational pressures that affect consistency. Weigh those trade-offs against personal priorities, including room preferences, daily routines, and the importance of seamless administration.

The bottom line is practical and directional. Monte Vista Hills is a compelling choice for families who want heartfelt, capable care that prioritizes dignity, clear communication, and a proven rehab pathway, even if it means navigating occasional staffing-imposed bumps. It’s less ideal for those who require private accommodations, a luxury facility feel, or a uniformly flawless administrative experience across all shifts. Prospective families should engage directly with the Director of Nursing and the rehabilitation leadership to verify current staffing levels, review daily schedules, and assess how therapy plans are customized and tracked. A candid site visit, with questions about patient-to-staff ratios, private-room availability, and the specifics of dietary accommodations, will illuminate whether the day-to-day reality aligns with expectations.

In sum, Monte Vista Hills stands out for compassionate, capable care delivered by a motivated team, with strong outcomes in rehab and a reassuring atmosphere of respect and dignity. The best matches are families valuing meaningful interaction, steady therapeutic progress, and a collaborative care model over pristine aesthetics or strictly private settings. Those who need or insist on private rooms, consistently rapid response times, or a flawless administrative experience may find alternatives preferable. For many others, the combination of dedicated staff, transparent communication, and a proven path to recovery makes Monte Vista Hills a judicious, practical choice, worth pursuing with direct conversations about goal alignment, staffing realities, and personal care priorities.

Features

Housing

  • 113 resident community capacity 113 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Pocatello Regional (8 miles away) Pocatello Regional (8 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Monte Vista Hills Healthcare Center in Pocatello, ID is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and convenient living environment with fully furnished apartments that include private bathrooms and cable or satellite TV.

Residents can enjoy delicious meals in the restaurant-style dining room, with special dietary restrictions accommodated. They also have access to a beauty salon, fitness room, gaming room, small library, and computer center for their various recreational activities.

The community offers 24-hour supervision and a call system for added safety and assistance. Trained staff are available to provide support with daily activities such as bathing, dressing, transfers, and medication management. A mental wellness program is also offered to promote emotional well-being.

Monte Vista Hills Healthcare Center prioritizes the well-being of its residents by providing transportation arrangements for non-medical purposes as well as scheduled transportation to doctors' appointments. A wellness center is available for residents to engage in fitness programs and maintain an active lifestyle.

Conveniently located near several cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals, Monte Vista Hills Healthcare Center ensures that residents have easy access to essential services and opportunities for social engagement.

Overall, Monte Vista Hills Healthcare Center offers a supportive assisted living community where residents can receive personalized care while enjoying a comfortable and engaging lifestyle.

Nearby Places of Interest

Physicians

  • Idaho Eye and Laser Center (0.2 miles)
  • Alameda Vision Center (0.3 miles)
  • Idaho Surgicenter (0.3 miles)
  • Miracle-Ear Hearing Aid Center (0.6 miles)
  • West Family Medicine (0.8 miles)
  • Spine Idaho (1 miles)
  • Intermountain Medical Clinic (1.1 miles)

Restaurants

  • Jack In The Box (0.3 miles)
  • Burger King (0.3 miles)
  • Sandpiper Restaurant & Lounge (0.4 miles)
  • Ramirez Mexican Food (0.5 miles)
  • Senor Iguanas (0.5 miles)
  • Applebee's (0.5 miles)
  • Nosh Mahal (0.9 miles)

Pharmacies

  • Ridley's Family Markets (0.5 miles)
  • Fred Meyer Pharmacy (0.9 miles)
  • Key Medical (1 miles)
  • Snake River Long Term Care Pharmacy (1 miles)
  • Walgreens (1 miles)
  • Ed Snell's Pharmacy Shop (1.2 miles)
  • Ed Snell's Pharmacy Shop (1.5 miles)

Transportation

  • Sam's Taxi Cab (0.6 miles)
  • Avcenter (1.7 miles)

Places of Worship

  • Calvary Chapel Christian School (0.7 miles)
  • Supreme Assembly of Beauceant (0.7 miles)
  • Church of Jesus Christ of Latter Day Saints (0.9 miles)
  • Mountain Valley Baptist Church (1.2 miles)
  • Church of Jesus Christ of Latter Day Saints (1.3 miles)
  • Blazing Grace Church (1.5 miles)
  • Forerunner Evangelistic Ministry (1.5 miles)

Parks

  • Ammon Park (0.8 miles)
  • Alameda Park (0.9 miles)
  • Caldwell Park Pocatello,idaho (1.3 miles)
  • Caldwell Park (1.9 miles)

Cafes

  • Idaho Unlimited (1 miles)
  • Starbucks (1 miles)
  • Java Espress - Po (1.2 miles)
  • Cafe Tuscano (1.3 miles)
  • Jeri's Jumbo's Cafe (1.7 miles)
  • Red Hot Roasters (1.9 miles)

Hospitals

  • US Veterans Outpatient Clinic (1.4 miles)
  • Portneuf Labor, Delivery & Postpartum (1.5 miles)
  • Portneuf Medical Specialty Clinic (1.5 miles)
  • Portneuf Medical Center (1.5 miles)
  • Portneuf Medical Center (1.9 miles)

Frequently Asked Questions

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