Ashley Manor Hawthorne

Pros

• The facility was once known for its clean environment and friendly staff.
• The previous administrator was personable and knowledgeable, creating a welcoming atmosphere.
• Visitors appreciated the positive interactions they had during their tours.
• The initial impression of the place showcased a well-organized and caring environment.

Cons

• The new staff is uncaring and chaotic.
• The administrator is rude and ignorant.
• The overall atmosphere has deteriorated significantly.
• The previous positive experiences have vanished.
• There is a noticeable decline in cleanliness and professionalism.

Review

The reviewer shares a disheartening transition in their perception of a facility that initially appeared promising during a prior visit. Initially, the environment was appealing; it boasted cleanliness, friendly staff interactions, and an administrator who radiated warmth and knowledge. This initial impression laid the groundwork for trust and optimism regarding the care their loved one would receive at this location. The reviewer felt reassured by the professionalism and attentiveness demonstrated during their tour, leading to a confident decision to consider this facility as a potential home for their mother.

However, upon returning to the facility, the reviewer encountered an alarming transformation that starkly contrasted with their previous experience. They observed a significant shift in staff dynamics and overall ambiance within the establishment. What was once a clean and welcoming space had devolved into chaos, raising concerns about both management practices and resident care standards. The friendly faces that had previously represented quality service seemed to have been replaced by a new cohort of uncaring staff members whose demeanor suggested indifference towards residents’ needs.

Compounding these issues were troubling interactions with what appeared to be the new administrator or possibly another high-ranking staff member. The reviewer described her as "rude" and "ignorant," suggesting a lack of respect for both residents and families alike. This behavior created an atmosphere far removed from the warm welcome they had received earlier on their tour. Such unprofessional conduct not only increased anxiety for families seeking care but also raised fundamental questions about how leadership shapes the culture of any facility dedicated to vulnerable populations.

The reviewer's disappointment did not stop at just observing poor treatment; it extended into making critical decisions about their mother's future care options. Faced with an environment marred by negligence and hostility from those in charge, they felt compelled to seek alternatives better aligned with their expectations for compassion-driven care. The trust built during that first visit faded quickly as realities set in concerning how caregivers interact with residents—a vital component that significantly influences quality of life.

In addition to questioning administrative performance, the reviewer implicitly raises larger concerns regarding consistency in staffing practices within such facilities—their transformative experiences reminding us how pivotal personnel can be in shaping day-to-day realities for residents. With challenges like employee turnover potentially affecting continuity of care, families are left grappling with uncertainty when choosing where loved ones will reside long-term.

Ultimately, this review serves as an important reminder about the need for transparency among eldercare facilities concerning shifts in management or staffing changes—something often overlooked until it's too late for those depending on reliable support systems during challenging life transitions. As this reviewer now searches elsewhere for suitable alternatives for their mother’s care needs amid feelings of betrayal over broken promises made during earlier interactions while touring—there lies hope: hope that other families may learn from these experiences while advocating fiercely against neglectful environments posing danger rather than providing warmth through established relationships rooted deeply within quality human connection.

This area of Pocatello, Idaho offers a convenient and diverse range of amenities for senior living. With several restaurants nearby such as Works Deli & Grill, Mama Inez Express, and Leis Mongolian B-B-Q, residents have plenty of dining options to choose from. There are also reputable physicians and pharmacies in close proximity, such as Aesthetics by Physicians and Smith's Food & Drug, ensuring easy access to healthcare services. For entertainment, seniors can enjoy movies at Mystique Theater or catch a show at AMC CLASSIC Pine Ridge 11. Additionally, the presence of churches like Church of Jesus Christ of Latter Day Saints and Gate City Christian Church provide opportunities for spiritual enrichment. Parks like Bear Lake National Wildlife Refuge and OK Ward Park offer tranquil outdoor spaces for leisurely walks or picnics. Overall, this neighborhood provides a comfortable and well-rounded environment for seniors looking to settle in Pocatello.

Restaurants

• Works Deli & Grill (0.3 miles)
• Mama Inez Express (0.4 miles)
• Leis Mongolian B-B-Q (0.6 miles)
• Mystique Theater (0.6 miles)
• Subway (0.6 miles)
• Tastee Treet (0.7 miles)
• El Herradero Taco Truc (0.7 miles)

Physicians

• Aesthetics by Physicians (0.4 miles)
• Physicians Immediate Care Center (0.4 miles)
• Family First Health Centers (0.6 miles)
• Community Care (1.7 miles)
• Idaho Hyperbarics (2.1 miles)
• Idaho Doctors Hospital Healing and Hyperbaric Oxygen Therapy Center (2.1 miles)
• West Family Medicine (2.5 miles)

Pharmacies

• Smith's Food & Drug (0.4 miles)
• Walgreens (0.9 miles)
• Snake River Long Term Care Pharmacy (2.3 miles)
• Key Medical (2.3 miles)
• Walgreens (2.4 miles)
• Fred Meyer Pharmacy (2.6 miles)
• Ridley's Family Markets (2.6 miles)

Theaters

• AMC CLASSIC Pine Ridge 11 (0.7 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (0.8 miles)
• University Bible Church (1 miles)
• Gate City Christian Church (1.1 miles)
• United Methodist Church At Chubbuck (1.1 miles)
• Church of Jesus Christ of Latter Day Saints (1.3 miles)
• Mision (1.7 miles)
• The OTHER Kingdom Hall (1.7 miles)

Parks

• Bear Lake National Wildlife Refuge (0.8 miles)
• OK Ward Park (1.1 miles)
• Sacajawea Park (1.4 miles)
• Simplot Park (2.3 miles)
• Alameda Park (3 miles)
• Ammon Park (3.4 miles)

Transportation

• Second Nature Taxidermy (1.5 miles)
• Sam's Taxi Cab (2.7 miles)

Cafes

• Jeri's Jumbo's Cafe (2.2 miles)
• Rain Water Refreshed (2.3 miles)
• Starbucks (2.4 miles)
• Java Espress - Po (2.6 miles)
• Idaho Unlimited (2.7 miles)

Hospitals

• Portneuf Medical Center (3.4 miles)