Elegant Residential Assisted Living

Pros

• The staff are compassionate, patient, and genuinely caring.
• They form real bonds with residents and treat them with kindness.
• They keep families informed about health changes with transparency and responsiveness.
• The facility is spotless, warm, and welcoming.
• It provides a supportive, home-like environment where residents can thrive.
• The care team is highly praised and widely recommended.
• Admin and management maintain an open-door policy and are approachable.
• The memory care program offers private studio apartments where residents can personalize their space.
• Activity directors are creative and offer engaging programs including music, animal visits, movies, bingo, arts and crafts, and nail care.

Cons

• A reviewer described a less-than-ideal experience at a previous facility before finding Elegant.
• Some reviewers noted that a couple of employees did not impress them, though overall care remained excellent.
• There were a few bumps during memory care placement in January 2025, though these issues were resolved quickly and appropriately.

Review

Elegant Assisted Living comes through in the stories of multiple families as a place where genuine care, clear communication, and a caring community come together to support loved ones. The overarching sentiment is one of deep gratitude: from the moment a family member moves in, the staff are described as compassionate, patient, and truly devoted to residents. In several accounts, the caregivers build real bonds with residents, and those connections are visible in how much the residents themselves seem to appreciate the staff's kindness and attentiveness. The sense that the staff care about both the person living there and their family is a recurring theme, with families noting that their loved ones came to feel loved in return.

One of the strongest throughlines across reviews is the commitment to communication and transparency. Families repeatedly praise how well the team keeps them informed about health status and any changes in condition. Staff are described as quick to communicate, thorough in answering questions, and careful to involve families in every step of care. This level of openness provides a reassuring sense of partnership and peace of mind for caregivers at home, who feel supported rather than kept in the dark during challenging times.

The facility itself receives high marks for atmosphere and upkeep. Reviewers describe it as spotless, warm, and welcoming - an environment that feels more like a home than an institution. After experiences at other facilities that left families wanting, Elegant Assisted Living is praised for its home-oriented feel, comfortable private spaces, and the ability for residents to bring personal belongings into their rooms. The emphasis on cleanliness, a cozy ambiance, and an overall sense of "home" contributes to families' confidence that their loved ones will thrive rather than simply be accommodated.

Care quality, particularly in memory care, stands out as a defining strength. Several reviews note the specialized attention given to residents with memory challenges, including the ability for residents to have private studio apartments in memory care where they can decorate, personalize, and feel a sense of belonging. In one account, the resident's own bedding and clothes can be kept in their space - an important detail that contrasts with negative experiences at another facility. Specific staff members are singled out for their responsiveness and attentiveness; for example, one reviewer highlights Jaimie, who is described as right there with answers and consistently attentive. The combination of considerate care, environmental design, and accessible staff creates a strong impression that Elegant is a truly supportive environment for memory care.

Beyond basic care, the community shines in its activities and social engagement. New activity directors are described as creative and engaging, bringing in music, animals from local organizations, and a range of enjoyable activities. Residents attend summer movies, enjoy bingo, arts and crafts, and even nail care, all of which contribute to a lively, purposeful daily routine. The ability to participate in such varied activities helps residents stay connected, stimulated, and content. The facility's commitment to meaningful engagement is further reflected in the open-door policy from administration, inviting residents and families to share feedback and ideas with staff and leadership.

Stories of individual residents and family experiences add depth to the overall impression. Grandparents and great-grandparents with dementia are described as being well cared for, with staff who are kind, approachable, and attentive to meals and overall well-being. In one account, the grandmother in the memory care unit is said to be well cared for, fed well, and surrounded by kind staff who are consistently accessible. In another, a great-grandmother's family expresses gratitude for the compassionate care that continued to honor her life. These intimate snapshots reinforce the sense that Elegant's team treats residents with dignity and respect at every stage.

There are also honest acknowledgments of the ongoing work that comes with running a community like Elegant. One reviewer notes a few bumps since January 2025, but emphasizes that they were resolved quickly and appropriately, and that the staff's kindness and understanding represented a meaningful improvement compared to experiences at other facilities. The overall message remains one of trust: when challenges arise, the team faces them with responsiveness and a commitment to doing right by residents and families.

Finally, some reviewers offer a touch of levity that underscores the warmth of the community. A casual aside - "I just like 5 star tacos. Even though this is not a taco place" - reminds readers that the environment is not only professional and compassionate but also personable and down-to-earth. It's a small reminder that the relationships formed here extend beyond caregiving to everyday human connection.

In summary, Elegant Assisted Living is depicted as a caring, communicative, and well-run community where residents are treated with true respect and kindness. Families feel heard, involved, and reassured by transparent updates and thoughtful care plans, while residents benefit from a clean, home-like setting, well-designed memory care options, engaging activities, and accessible, compassionate staff. The stories collectively paint a portrait of a place where loved ones can feel safe and valued, and where the entire family can find genuine peace of mind in difficult times.

This area of Pocatello, Idaho offers a variety of amenities that may be appealing to seniors looking for a comfortable and convenient living environment. With several parks nearby such as OK Ward Park and Sacajawea Park, residents can enjoy outdoor activities and leisurely strolls in nature. There are also options for dining out at restaurants like Panda Express and IHOP, as well as access to pharmacies like Walgreens for any healthcare needs. In terms of medical care, Portneuf Medical Center is located within a reasonable distance. Places of worship such as Church of Jesus Christ of Latter Day Saints and University Bible Church provide opportunities for spiritual engagement. Additionally, transportation services like Sam's Taxi Cab offer convenience for seniors who may not drive themselves. Overall, this area provides a blend of recreational, dining, healthcare, and religious resources that could make it an attractive choice for senior living in Pocatello.

Parks

• OK Ward Park (0.3 miles)
• Sacajawea Park (0.7 miles)
• Bear Lake National Wildlife Refuge (0.8 miles)
• Simplot Park (2.1 miles)
• Alameda Park (2.4 miles)
• Ammon Park (2.9 miles)
• Caldwell Park Pocatello,idaho (3.2 miles)

Theaters

• AMC CLASSIC Pine Ridge 11 (0.3 miles)

Restaurants

• Panda Express (0.5 miles)
• IHOP (0.6 miles)
• Denny's (0.6 miles)
• MOD Pizza (0.6 miles)
• MacKenzie River Pizza, Grill & Pub (0.7 miles)
• Wing Street (0.7 miles)
• Subway (0.7 miles)

Pharmacies

• Walgreens (0.5 miles)
• Smith's Food & Drug (1 miles)
• Snake River Long Term Care Pharmacy (1.7 miles)
• Key Medical (1.7 miles)
• Walgreens (1.8 miles)
• Fred Meyer Pharmacy (2 miles)
• Ridley's Family Markets (2.1 miles)

Physicians

• Family First Health Centers (0.6 miles)
• Physicians Immediate Care Center (0.9 miles)
• Aesthetics by Physicians (1 miles)
• Idaho Hyperbarics (1.3 miles)
• Idaho Doctors Hospital Healing and Hyperbaric Oxygen Therapy Center (1.3 miles)
• Community Care (1.4 miles)
• Rocky Mountain Psychiatry (1.9 miles)

Places of Worship

• Mision (1 miles)
• Church of Jesus Christ of Latter Day Saints (1 miles)
• The OTHER Kingdom Hall (1 miles)
• University Bible Church (1.1 miles)
• Church of Jesus Christ of Latter Day Saints (1.6 miles)
• United Methodist Church At Chubbuck (1.6 miles)
• Gate City Christian Church (1.9 miles)

Cafes

• Jeri's Jumbo's Cafe (1.4 miles)
• Rain Water Refreshed (1.5 miles)
• Starbucks (1.8 miles)
• Java Espress - Po (2 miles)
• Idaho Unlimited (2.1 miles)

Transportation

• Second Nature Taxidermy (2.3 miles)
• Sam's Taxi Cab (2.5 miles)
• Avcenter (3.1 miles)

Hospitals

• Portneuf Medical Center (2.7 miles)