Valley Healthcare Center is a nursing home community in San Bernardino, CA.
Information last verified:
Interior
Outdoors
Decor
Living Room
Seating Area
Outdoor
Tree
Exercise Equipment
Wheelchair
1680 North Waterman Avenue, San Bernardino, CA 92404
For more information about senior living options: (866) 208-4318
Residents and families report slow help at times.
Some reviewers describe delays when they need a nurse or CNA, including long waits for a response after ringing for help. Others describe call lights not being answered and family members having to repeatedly follow up. A few comments also point to night coverage or lunch timing issues contributing to the delays, even when families are present.
Many reviewers say staff members provide attentive, respectful care.
A large share of reviews highlight friendliness and professionalism, with families saying they felt comfortable leaving loved ones in the building. Several comments single out specific nurses, CNAs, therapists, and front-desk staff for being patient, helpful, and thorough. Even among negative reviews, commenters often distinguish between the broader facility experience and pockets of staff they say were better.
Reviews frequently mention cleanliness, including both praise and complaints.
Many reviewers describe the facility as clean, with housekeeping completing tasks in a timely way and rooms well maintained. Other reviews strongly disagree, citing odors, dirty sheets, or run-down conditions. Taken together, cleanliness is a repeated point families use to judge the overall day-to-day experience.
Dining is commonly discussed, with both positive and negative experiences.
Several reviewers say the food is good or even great, including mentions of enjoyable patio meals and food being necessary for dietary restrictions. Other comments are less favorable, including complaints about limited or soggy meal portions and diet issues. While the majority of dining mentions lean toward acceptable, it is not consistently described the same way across reviews.
Residents and visitors mention regular activities and outings.
Reviewers describe scheduled activities and community events such as picnics and entertainment, often noting that the experience was enjoyable. Some long-form reviews mention residents participating in resident-run or resident-recognizing activities, with staff supporting engagement. A few comments also tie activities to comfort and adjustment after arrival.
Some reviewers raise concerns about medications and related safety.
Several negative reviews describe medication issues, including claims that prescribed medications were ignored, not provided as intended, or delayed until after escalation. Other comments mention patients being placed with unmet needs or difficulties receiving important care when required. These concerns stand out because they connect directly to outcomes families consider urgent and preventable.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
109 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Ontario International (19 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesValley Healthcare Center is located at 1680 North Waterman Avenue, San Bernardino, CA 92404 in San Bernardino County, California
Valley Healthcare Center on seniors.fyi includes 11 photos including images showing interior, decor, living room, seating area, outdoor, rehabilitation, exercise equipment, wall art, and more.
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Interior
Outdoors
Decor
Living Room
Seating Area
Outdoor
Tree
Exercise Equipment
Wheelchair
