Valley Healthcare Center

Pros

• The staff at Valley Healthcare Center is very good and impresses the reviewer.
• Brad from Administration is described as awesome, caring, helpful, and patient.
• The reviewer has seen improvement in their sister since being at the facility.
• The lady who showed them around was very nice and it is the facility they would choose if they had to go somewhere.
• Valley Healthcare Center is better than a couple of other facilities the reviewer had been to.
• They have a nice physical therapy area with machines for patients to use.

Cons

• "The rooms are old and run down, needing a lot of work."
• "The main front staff is only concerned about money, not the patients."
• "Most of the residents sit in the hall all day, waiting for activities or watching shared TVs."
• "Some nurses don't answer call lights and neglect their duties."
• "The facility is not recommended for longer stays, as it lacks safety and proper care."

Review

Valley Healthcare Center has received mixed reviews from individuals whose loved ones have been residents at the facility. One individual expressed satisfaction with the overall experience, noting that their brother is doing well and praising the staff for their competency and care. However, this positive sentiment was overshadowed by the difficulties caused by COVID-19, as visitation restrictions prevented family members from seeing their loved ones.

Another reviewer shared a more limited perspective, having only been able to interact with the administrator, Brad, due to the pandemic. Despite this limitation, they were impressed by Brad's helpfulness and described Valley Healthcare as an "awesome" and caring place. They specifically highlighted the improvement they observed in their sister since she became a resident at the facility.

Not all feedback about Valley Healthcare Center was positive, however. One reviewer expressed disappointment with the facility's physical condition, describing it as old and run-down. They felt that significant improvements were needed to enhance its appearance and functionality.

Furthermore, this reviewer criticized the front staff for prioritizing financial matters over patient care. They lamented that many of the residents, who were primarily elderly individuals, were not treated with the level of care they deserved.

The reviewer also mentioned inconsistent nursing care, noting that some nurses did not respond promptly to call lights or provide adequate attention to patients. This lack of responsiveness saddened them and painted a bleak picture of daily life at Valley Healthcare Center.

Additionally, it was pointed out that many residents spent their days sitting in hallways or waiting for leisure activities such as bingo or television time on shared TVs. These observations suggested that there may be limited engagement or stimulation provided for residents during their stay at the facility.

In light of these concerns raised by one reviewer, they would not recommend Valley Healthcare Center for longer stays lasting more than a week. They advised families to be vigilant about ensuring their loved ones' safety through ongoing communication with staff and doctors.

Despite differing opinions about Valley Healthcare Center, another reviewer compared it favorably to other facilities they had visited. They appreciated the presence of physical therapy equipment and recreational activities available for patients. The kindness of their tour guide further influenced their choice, making Valley Healthcare Center a preferred option if they had to select a facility.

In conclusion, the reviews of Valley Healthcare Center highlight both positive and negative aspects of the facility. While some individuals have praised the staff for their care and observed improvements in their loved ones' well-being, others have raised concerns about the facility's physical condition, inconsistent nursing care, and limited engagement opportunities for residents. It is essential for families to thoroughly evaluate the facility and maintain open communication with staff in order to ensure the safety and well-being of their loved ones during their stay at Valley Healthcare Center.

Hospitals

• San Bernardino Medical Group (0 miles)
• Vantage Oncology (0.4 miles)
• Pacific Park Convalescent Center of San Bernardino (2.5 miles)
• Mountain View Surgery Center (5.1 miles)
• Loma Linda Ambulatory Care Center (5.4 miles)
• Jerry L Pettis Memorial (5.7 miles)

Physicians

• San Bernardino Eye Specialists (0.2 miles)
• Palm Imaging Institute (0.3 miles)
• California Eye Specialists (0.5 miles)
• Primary Care Medical Group of Inland Empire (0.6 miles)
• Jo David DDS (0.7 miles)
• Bolivar Family Medical Clinic (1.7 miles)
• Yukom Patient Group (1.8 miles)

Pharmacies

• Family Pharmacy (0.8 miles)
• Diamond Collective 20 Cap (1.1 miles)
• Cbc Community Pharmacy (2.2 miles)
• Don's Drugs (2.4 miles)
• CVS Pharmacy (2.4 miles)
• Rite Aid (2.7 miles)
• CVS Pharmacy (4.4 miles)

Theaters

• Regal San Bernardino & RPX (1.8 miles)
• Mountain Grove 16 (5.7 miles)

Cafes

• Viva La Boba (1.8 miles)
• Starbucks (2.1 miles)
• Starbucks (4.3 miles)
• Starbucks (5.8 miles)
• Starbucks (6.7 miles)

Restaurants

• In-N-Out Burger (1.9 miles)
• Amapola Rico Taco (2 miles)
• Serrano Vista Cafe (3.2 miles)
• Rock & Brews (3.2 miles)
• George Lopez’s Chingon Kitchen (3.2 miles)
• McDonald's (3.9 miles)
• Orchid Thai Restaurant (4 miles)

Transportation

• San Bernardino Transit Center (2.2 miles)
• The Colton Diamonds (5.1 miles)

Places of Worship

• Crosswalk Church (5 miles)
• Packinghouse Church (5.3 miles)
• National Association of Seventh Day Adventist Dentists (5.5 miles)
• Azure Hills Seventh-Day Adventist Church (6.9 miles)

Parks

• Leonard Bailey Park (6.6 miles)