Medical Center Convalescent Hospital in San Bernardino, CA
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467 East Gilbert Street, San Bernardino, CA 92404
For more information about senior living options: (844) 490-3973
The staff are described as caring, attentive, and highly professional. The rehabilitation center and its staff are second to none. The nursing and wound-care teams are praised for skill, compassion, and dedication. The meals are well portioned and the food service is considered good. The facility offers thorough activities and supportive programs that cover patients' needs. The leadership and case management are described as professional, available, and helpful.
The reviewers say the facility is dangerously understaffed and cannot respond quickly to patient needs. They claim basic needs are neglected, such as dressing patients, providing blankets when cold, and helping with the bathroom. They describe a husband labeled as a fall risk who fell, broke his hip, and is dying because he cannot be operated on. The place is described as shady and unsafe, with poor care and poor communications. They recount incidents like phones being stolen and residents being left to urinate and defecate, with staff and management slow to act. They warn others not to send loved ones there due to neglect and unsafe conditions. They complain that call lights are ignored and help arrives only after long waits, with nurses overwhelmed by too many patients. They depict dirty, unsanitary conditions - no showers, dirty bedding, cockroaches - and poor quality food.This community is best suited for families seeking aggressive rehabilitation and wound-care expertise, delivered by clinicians who can be steadfast when staffing permits. It works best for residents who need post-acute recovery support and intensive therapy, and for families willing to stay actively involved to ensure timely care. Those who prize predictability, pristine cleanliness, and unwavering call-light responsiveness should be prepared to consider alternatives. The facility's mixed track record makes it essential to expect variability and to demand close oversight from care teams and administration.
On the plus side, several reviews highlight a core rehabilitation strength. When the right staff are present, the therapists and nursing team can deliver meaningful progress, with wound care and mobility work cited as standout features. A number of patients and families recount moments of genuine attentiveness, clear communication, and hands-on care from nurses who stay engaged with a resident's comfort and recovery. In scenarios where care teams maintain consistency, residents report tangible improvements, and families feel reassured by professional guidance from directors of nursing and case management.
Yet the downsides are numerous and frequently corroborated across reviews. Persistent understaffing, long wait times for assistance, and inconsistent call-light responses recur as principal concerns. Many families describe distressing lapses in basic daily care - help with hygiene, meals, or even getting to the bathroom - paired with miscommunications between staff and families. Safety concerns surface repeatedly: patients unattended for extended periods, incidents of wandering or falls, and at least one account of near-harm linked to delayed intervention. Cleanliness and maintenance issues - dirt, odors, outdated facilities, and occasional pest reports - bolster a cautionary view of the environment.
The key pros and cons do not neatly cancel each other out. The strong rehab and wound-care capabilities can deliver real value for residents focused on recovery, and the presence of dedicated clinicians can deliver compassionate, patient-centered care when staffing is adequate. However, the weight of ongoing staffing shortages and safety-related incidents undermines reliability and trust, particularly for families that cannot be in the building daily to monitor care. When problems arise, the facility's response - whether through administration, APS oversight, or on-site leadership - becomes a decisive factor in whether the positives can sustain confidence over the long haul.
Those who should be especially selective or consider alternatives include families prioritizing consistent supervision, reliable housekeeping, and predictable daily routines. If a loved one requires steady, high-touch oversight, or if clean, quiet, and well-maintained surroundings are nonnegotiable, other options may better meet expectations. For families willing to advocate vigorously - scheduling frequent tours, requesting specific nurse assignments, and demanding timely responses - the facility can be workable for the right resident and a defined care plan. Prospective residents should insist on transparent staffing metrics, recent state inspection results, and a clear, enforceable care plan before admission.
In sum, the Medical Center Convalescent Hospital presents a conditional opportunity: genuine rehab and wound-care strengths exist, but they are surrounded by questions about staffing stability, safety, and environment. This is not a no-go for every case, but it is a facility that requires active, ongoing oversight from families and a readiness to challenge every lapse in care. For a resident whose recovery hinges on aggressive therapy and specialized nursing attention - and for which a vigilant family can consistently steward care - the place can be a viable option. For anyone seeking a consistently seamless, safe, and clean post-acute environment, better alternatives should be pursued with priority during the search.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Medical Center Convalescent Hospital is an assisted living community located in San Bernardino, CA. Our residents enjoy a wide range of amenities to enhance their living experience. These include a beauty salon for personal care services, access to cable or satellite TV for entertainment, and community-operated transportation for easy access to nearby destinations.
Our computer center provides residents with the opportunity to stay connected and engaged online. There is also a fitness room available for those who wish to maintain an active lifestyle. Each living space is fully furnished and equipped with private bathrooms, ensuring comfort and privacy.
Dining at our community is a delightful experience, as we offer restaurant-style meals catered to individual dietary needs. Residents can also relax and socialize in our small library or gaming room. Telephone services are provided for easy communication with loved ones, and Wi-Fi/high-speed internet keeps residents connected to the digital world.
In terms of care services, we have a 24-hour call system and supervision available to ensure round-the-clock assistance when needed. Our trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper dosage and timing.
We prioritize the mental wellness of our residents through our mental wellness program, which offers support and activities tailored to their individual needs. We accommodate special dietary restrictions for those with specific dietary requirements.
Transportation arrangements can be made both within the community for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination is also available to facilitate a smooth transition into our community.
Residents have ample opportunity for recreation through various activities offered on-site including resident-run activities and scheduled daily activities. Additionally, concierge services are available for personalized assistance with planning day trips or any other needs that arise.
Our convenient location offers proximity to several amenities in the neighborhood including cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
At Medical Center Convalescent Hospital, we strive to provide a comfortable and enriching living environment for our residents, promoting both physical and mental well-being.
Medical Center Convalescent Hospital is located at 467 East Gilbert Street, San Bernardino, CA 92404 in San Bernardino County, California
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