Information last verified:
1335 North Waterman Avenue, San Bernardino, CA 92404
For more information about senior living options: (844) 490-3973
The staff is caring, professional, and always willing to help. The facility is clean and well-maintained. Healthcare professionals are compassionate and skilled. They balance medical expertise with human connection. Residents are treated with dignity, and families have peace of mind. The center offers comprehensive services, including primary care, pain management, and rehabilitation. The care team goes above and beyond their duties. The rooms are clean and tidy, and the environment feels safe and welcoming. Visitors are greeted warmly by the staff. The center is highly recommended by patients.
The facility is severely understaffed and overcrowded. The odor is atrocious, described as feces, urine, and bleach. Staff often walk by elderly patients without acknowledging or helping them. Residents are left in feces and urine for long durations due to infrequent check-ins. The meals are not appropriate for diabetics, with desserts and high-carb options still being served. The facility is dirty and unsanitary, with filthy floors and overall poor cleanliness. There is a pervasive sense of neglect and lack of accountability among staff and management. Call buttons are unresponsive or cause long delays in care.Legacy Post-Acute Rehabilitation in San Bernardino is best for families pursuing an inpatient rehabilitation path where aggressive physical therapy and skilled nursing can drive real mobility gains. The strongest case for this community rests with residents who have clear rehabilitation goals and benefit from a clinician-guided plan of care. When staffing aligns, nurses, therapists, and aides present on meaningful shifts, the atmosphere can be supportive, and residents can make noticeable progress toward independence. Yet that potential rests on a fragile foundation. A substantial portion of reviews highlights inconsistent staffing, limited attention to daily needs, and care gaps that depend on who happens to be on duty. In such a climate, readiness to supervise care closely is not optional; it’s a prerequisite for reliable results.
Those who cannot tolerate variable care quality or a facility grappling with basic sanitation should consider alternatives. Across reviews, understaffing, delayed responses to call bells, and lapses in daily hygiene appear repeatedly and pose real risks for residents with incontinence, diabetes, or infection concerns. Reports of strong odors, missed meals, and even medication errors reinforce a cautionary note about reliability. For families prioritizing a consistently clean environment, predictable attentiveness, and unwavering safety around meals and meds, other Inland Empire options with steadier staffing and tighter oversight are likely more dependable choices.
On the plus side, several accounts depict compassionate caregivers, professional clinicians, and effective rehabilitation teams. When therapy teams take the lead, residents can experience meaningful mobility improvements, and families often note that nursing staff can be genuinely caring when shifts align. The facility is described as clean and well-maintained in many favorable posts, and leadership, where visible, appears engaged in patient care and the facility’s culture. These strengths matter because robust rehabilitation progress can directly influence discharge outcomes and long-term function. However, the weight of the cons, understaffing, inconsistent care, sanitation concerns, and safety lapses, frequently diminishes these gains and erodes trust in the daily experience.
Experience across reviews is highly polarized. Some families praise responsive nurses, dedicated therapists, and a warm, family-like atmosphere that makes the stay manageable and sometimes even uplifting. Others depict a bleaker reality: calls for help ignored, meals mishandled or neglected, and environments that feel unsafe or unclean. The inconsistency seems not only between residents but between shifts and days, suggesting that the experience hinges on which team is on duty. The risk is higher for residents with complex medical needs, infections, or high-care requirements where timely assistance and strict hygiene are non-negotiable. This divergence signals a need for prospective residents to demand a transparent, actively managed care plan before admission rather than assuming uniform quality.
For families evaluating this community, a disciplined pre-admission vetting is essential. Inquiries should cover nurse-to-patient ratios across shifts, the cadence of medication administration, and the protocols for call-bell responses. Request to see the therapy schedule and ask for recent progress notes or discharge summaries. A thorough room and facility tour should assess cleanliness, odor, safety features, and overall ambiance. Conversations with the director of nursing and the administrator are critical to understand escalation processes and accountability. It is wise to verify diabetes-appropriate meals and hydration options, and to arrange multiple visits with current residents to gauge day-to-day responsiveness. Finally, establish a formal oversight plan: designate a documented point person, set clear expectations, and create a robust process for raising and remedying concerns.
Legacy Post-Acute Rehabilitation presents a clear dichotomy: strong rehab potential in the hands of capable therapists and attentive staff, counterbalanced by credible reports of understaffing, sanitation lapses, and care variability that cannot be ignored. For families where rehabilitation goals and medical oversight are the primary criteria, the facility can deliver meaningful gains if rigorous oversight and a proactive care plan are in place. For those who prize consistently reliable daily care, prompt medication administration, and a consistently clean, safe environment, alternatives should be explored first. If choosing this community, approach with a formal advocacy framework: insist on comprehensive staffing coverage, a concrete daily schedule, transparent communication, and responsive escalation. With disciplined oversight, Legacy Post-Acute Rehabilitation can be navigated toward solid rehab outcomes, but without vigilance, the drawbacks are too often overpowering.
119 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Legacy Post-Acute Rehabilitation, located in San Bernardino, CA, is a highly sought-after assisted living community that offers top-notch care services and an array of amenities to ensure the comfort and well-being of its residents.
The community boasts a range of amenities designed to cater to diverse needs and preferences. Residents can enjoy getting pampered at the beauty salon or catch up on their favorite shows with cable or satellite TV in their fully furnished rooms. Community-operated transportation is available for outings, while the computer center allows residents to stay connected with their loved ones. A dining room with restaurant-style dining offers nutritious meals prepared by professional chefs, accommodating special dietary restrictions.
To promote physical well-being, Legacy Post-Acute Rehabilitation provides a fitness room and encourages participation in fitness programs and planned day trips. For leisure activities, residents have access to a gaming room, small library, and outdoor spaces where they can relax amidst beautifully manicured gardens. Wi-Fi/high-speed internet is also available throughout the community.
Care services are available 24/7 with a dedicated staff who provide assistance with activities of daily living like bathing, dressing, and transfers. The mental wellness program ensures that residents receive the emotional support they need for optimal well-being. Medication management is also provided for those who require it.
In terms of nearby amenities, Legacy Post-Acute Rehabilitation benefits from its convenient location. There are three cafes and 19 restaurants nearby for residents to explore local cuisine. Ten pharmacies ensure easy access to medication supplies, while 11 physicians are available for medical consultations. Transportation arrangements facilitate visits to doctors' appointments and nearby places of worship.
Overall, Legacy Post-Acute Rehabilitation offers a comfortable living environment supplemented by excellent care services and abundant amenities that cater to the needs of its residents.
Legacy Post-Acute Rehabilitation is located at 1335 North Waterman Avenue, San Bernardino, CA 92404 in San Bernardino County, California
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