933 East Deodar Street, Ontario, CA 91764
For more information about senior living options: (844) 490-3973
The staff is super caring, warm, friendly and cheerful. The patients are happy here. The place is clean and doesn't smell of body fluids. The people are pleasant and easy to talk to. The place looked like new and staff was friendly and courteous. John was happy and well cared for. Great and friendly staff. Went above and beyond. Highly recommend this skilled nursing facility for your loved ones. Kim the case manager was super responsive with questions we had regarding my mom and her care. She went above and beyond in trying to take care of our housing situation with my mom. The activities coordinator was so very kind and tried to help my mother get involved (even playing card games with the residents) to keep her active and engaged. The nursing staff along with the PT/OT team were wonderful and made sure my mom was clean, taken care of, and pushing her just enough to help her get stronger. Looks can be deceiving as the building is older but inside the building it provided so much comfort, healing, and a safe place for my mother to try and thrive after a tough challenge with her health.
A reviewer describes the relative's final days as "god awful" care, with nurses showing no empathy, shouting at the patient, and the overall care deemed atrocious. Another reviewer alleges bed bugs and lies, claiming misdiagnosis and that the family had to pay for fumigation and new mattresses. A reviewer claims discriminatory treatment, noting worse care for non-Spanish speakers and that some nurses are rude. A reviewer reports a family member was not allowed to shower or bathe while under conservatorship and calls for an investigation. A reviewer reports losing a 30-day supply of medication and that the facility refused to replace it, risking the patient's health. A reviewer gave a one-star rating, stating the care was horrible and that loved ones deserve dignity and respect. A reviewer notes slow response times to emergency call lights and general inattention by staff.Across a broad range of experiences, families describe care environments that run the gamut from warmly welcoming and meticulously clean to troublingly neglectful, reflecting the complex realities of long-term care settings. Several visitors paint a picture of facilities where check-in is streamlined, security feels modern, and staff are eager to answer questions. One reviewer highlighted a highly organized check-in system and a modern entry, praising the young staff member who welcomed questions and provided detailed information about the facility. The same sentiment of clarity and reassurance extended to a family member evaluating care for an aunt, with hope for long-term care and a sense that the process was handled with care.
Praise for staff and communication recurs throughout many accounts. A family member from IE Community Care Home Health Services commends the nursing home for delivering attentive, compassionate, and professional care, naming a marketer named Ana who went above and beyond in offering a thorough tour and clear explanations. Ana's efforts are described as making the whole process transparent and reassuring for clients and their families. Across other reviews, there is a consistent thread of appreciation for staff who were described as friendly, professional, and genuinely engaged with both residents and visitors. People repeatedly note that the staff are helpful, patient, and easy to talk to, contributing to an overall sense of warmth and trust.
Cleanliness and a pleasant environment appear as strong positives in many accounts. Several reviewers describe facilities as clean, well-kept, and free of unpleasant odors, with residents who look well cared for and comfortable. Comments range from "the place looked like new" to "no smells of body fluids," and from "very clean" to "the area from the entrance is very clean, very disinfected." Families repeatedly observe calm, peaceful atmospheres that seem to translate into an overall sense of safety for residents, with both patients and visitors noting the friendliness of the environment and the attentiveness of staff in keeping spaces clean and orderly.
Within the Bella Vista-centered reviews, several accounts emphasize substantial, comprehensive care. Positive stories celebrate a facility that appears to provide a broad continuum of care, with case managers like Kim taking an active role and coordinating housing and social work when needed. The activities coordinator is mentioned as making efforts to involve residents in engaging activities, and nursing, PT/OT teams are praised for ensuring residents are clean and well cared for while encouraging steady improvements. The sense conveyed is that, despite an older building exterior, the interior can feel comfortable, healing, and safe, and that staff work to create a family-like atmosphere for residents and their families.
However, a number of reviews present serious concerns that cannot be overlooked. Some readers describe experiences of discrimination, noting that treatment and responsiveness can seem uneven, with perceptions that language or cultural differences influence how patients are treated. One reviewer mentioned that staff responsiveness and care quality appeared to hinge on whether a resident spoke Spanish, with some nurses cited as rude while others were kind, and with delays in responding to emergency call lights. The belief that some staff or segments of the team may treat residents differently based on language or background is treated with particular caution, signaling a need for consistent, equitable care across all residents and families.
Even more troubling are the strong negative accounts that allege severe neglect or mistreatment. A reviewer recounts a dad's final days in a facility described as having "horrid conditions," with nurses who yelled and showed little empathy toward the patient or his family, and a sense that care was not being delivered with basic dignity. The same message emphasizes that the family felt ignored or unsupported, and expresses deep regret and distress over the death that occurred there. Another reviewer claims that a relative in conservatorship experienced barriers to basic care, reporting limited shower access and an impression that the facility needed investigation. These accounts are presented as grave concerns that merit further scrutiny by oversight bodies to ensure residents receive appropriate and humane care.
Further still, there are accounts of significantly alarming incidents that circulate among families. A reviewer uses emphatic language to warn others about bed bugs and allegations of deceit, misdiagnosis, and medication mishandling, urging caution and investigation before admission. Other reviewers describe lapses in essential care, such as lost medications. In one case, a family reports that a 30-day supply of critical medications for a loved one was discarded, with the facility refusing to replace them and delaying a formal complaints response, thereby jeopardizing the patient's health. Taken together, these claims underscore serious gaps that would concern any family member seeking reliable and safe care for a loved one.
Despite the gravity of some critiques, there are also accounts that acknowledge the complexity of managing care and point to areas for improvement rather than a wholesale indictment. Some reviewers stress that not all staff are at fault and that a few individuals made meaningful positive contributions, offering reminders that human service work can involve both excellent and less exemplary days. Others recognize tangible strengths - the facility's cleanliness, the presence of engaged staff, and moments of genuine kindness - while urging families to conduct thorough due diligence and to seek care with a discerning eye. In several narratives, families express gratitude for the attention given to activities, social engagement, and family involvement, indicating that when care goes well, it creates lasting comfort for both residents and loved ones.
In sum, the collection of experiences presents a multifaceted landscape of nursing home care. On the positive side, families repeatedly highlight welcoming check-ins, professional and compassionate staff, transparent tours by knowledgeable marketers, clean and safe environments, and a sense of community and continuity in care. These strengths are further amplified by stories of dedicated care teams coordinating complex needs, supporting families, and fostering engaging activities that keep residents connected to life beyond their rooms. On the other hand, several accounts call attention to serious failings - perceived inconsistencies in care, language-based disparities in treatment, alleged neglect or unsanitary conditions, and troubling incidents involving medication management and patient dignity. These competing perspectives emphasize the importance of ongoing oversight, open communication, and a steadfast commitment to ensuring that every resident receives respectful, comprehensive, and reliable care.
59 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Healthcare Center Of Bella Vista in Ontario, CA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon, allowing residents to maintain their personal grooming needs without leaving the premises. Residents can also enjoy their favorite shows with cable or satellite TV in their fully furnished rooms.
Transportation is made easy with community-operated transportation services available, as well as transportation arrangements for non-medical purposes and doctors' appointments. Residents can stay connected with loved ones through the computer center and Wi-Fi/high-speed internet access throughout the facility.
Meals at the Healthcare Center Of Bella Vista are a delightful experience with restaurant-style dining offered in the spacious dining room. Special dietary restrictions are accommodated to ensure each resident receives proper nutrition and satisfaction. For those who prefer cooking for themselves, there is a kitchenette available in each fully furnished room.
Residents have plenty of opportunities for socializing and recreation with various amenities provided. The fitness room allows residents to stay active and maintain their physical health while the gaming room offers entertainment and friendly competition. The small library offers a quiet space for reading and relaxation.
Care services provided by the dedicated staff include 24-hour call system, supervision, and assistance with daily living activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their required medications on time. Additionally, there is a mental wellness program in place to prioritize the emotional well-being of residents.
Activities at Healthcare Center Of Bella Vista cater to different preferences with concierge services available for personalized assistance. Fitness programs help residents maintain an active lifestyle, while planned day trips allow them to explore nearby attractions. Resident-run activities provide opportunities for socialization within the community, and scheduled daily activities keep residents engaged and entertained.
In terms of location convenience, there are several amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures that residents have easy access to essential services and entertainment.
Overall, the Healthcare Center Of Bella Vista in Ontario, CA is an exceptional assisted living community that prioritizes the well-being and comfort of its residents. With a range of amenities and care services available, residents can enjoy a fulfilling and enjoyable lifestyle within a supportive environment.
Located in Ontario, California, this area offers a variety of amenities and services that cater to seniors. With multiple physicians and hospitals nearby, residents have easy access to healthcare facilities. Pharmacies like CVS and Rite Aid are conveniently located for medication needs. In terms of dining options, there are several restaurants ranging from fast food chains like McDonald's to casual dining spots like Vince's Spaghetti. Places of worship such as First Presbyterian Church Upland and St Anthony's Catholic Church provide spiritual support for residents. Parks like Citrus Park offer opportunities for outdoor recreation, while cafes like Starbucks and Panera Bread provide cozy spaces for socializing or relaxing. Transportation options include the nearby Ontario International Airport and Metrolink train stations for easy travel. Theaters like AMC DINE-IN Montclair Place 12 offer entertainment options for seniors looking to enjoy movies on the big screen. Overall, this part of Ontario provides a well-rounded environment with convenient amenities for senior living.
Healthcare Center Of Bella Vista is located at 933 East Deodar Street, Ontario, CA 91764 in San Bernardino County, California
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