Las Colinas Post Acute is a nursing home community in Ontario, CA.
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Las Colinas Post Acute in Ontario, CA
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800 East 5Th Street, Ontario, CA 91764
For more information about senior living options: (866) 208-4318
Residents frequently describe the food as outstanding.
Several reviews call out the meals as a standout, including comments that the food is outstanding and amazing, and that residents enjoy variety despite dietary needs. A few families also describe the kitchen team as a key part of the experience. Overall, dining comes up as a bright spot more often than other day-to-day details.
Many reviews highlight caring, responsive staff members.
Positive reviews repeatedly mention nurses and front-line staff being friendly, attentive, and helpful, with families saying their loved ones were treated with dignity. Some reviewers also describe problem-solving quickly once concerns were raised. While experiences are mixed overall, the supportive tone is a recurring theme in the favorable accounts.
Some residents describe delayed responses to needs.
Multiple negative reviews describe the call button not being answered promptly, including accounts mentioning long delays and not receiving help when needed. Others describe medication issues such as not getting pain medication as expected or difficulty getting timely updates. A few reviewers also report communication gaps by phone or delays in getting questions answered.
Some reviews describe unsanitary or poorly maintained conditions.
A recurring concern in critical reviews is cleanliness, including descriptions of rooms feeling gross, odors, and inadequate cleaning routines. Several reviews also mention hygiene-related problems such as missed diaper changes or lack of showers. Even where some staff are praised, these physical-condition complaints are a repeated reason for dissatisfaction.
Therapy experiences range from very positive to frustrating.
On the positive side, some residents and families describe physical therapy and rehab as effective and supportive, including comments about occupational and physical therapy helping the person recover. On the negative side, other reviews complain about limited therapy time or gaps in services like weekend coverage. Taken together, rehab quality appears inconsistent between reviewers.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
216 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Ontario International (3 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesLas Colinas Post Acute is located at 800 East 5Th Street, Ontario, CA 91764 in San Bernardino County, California
Las Colinas Post Acute on seniors.fyi includes 14 photos including images showing interior, landscaping, building, architecture, garden, decor, palm trees, nature, and more.
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