Las Colinas Post Acute in Ontario, CA

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  • Interior

    A group of elderly individuals sitting around a table, some in wheelchairs, enjoying their time together indoors.
  • Outdoors

    A serene garden scene featuring a tiered stone fountain surrounded by vibrant purple flowers.
  • Decor

    A cozy living room setting featuring a decorative globe and a pillow with 'Home Sweet Home' text.
  • Living Room

    A cozy living room table with a lamp, decorative bowl, and framed photos.
  • Building

    A sunny view of a building with arched windows, surrounded by a green lawn and trees.
  • Architecture

    A sunny day at a building surrounded by palm trees and lush landscaping.
  • Bedroom

    A cozy hospital room with two beds and comfortable seating.
  • Landscaping

    A scenic view of a building surrounded by palm trees and landscaped gardens.
  • Garden

    A close-up of a budding flower in a vibrant garden setting.
  • Television

    A hallway with a set of drawers and decorative accents, including orchids and paintings.
  • Painting

    A well-decorated waiting room with comfortable chairs, a painting on the wall, and plants for added ambiance.

Las Colinas Post Acute in Ontario, CA

800 East 5Th Street, Ontario, CA 91764

For more information about senior living options: (844) 490-3973

2.8 from 108 reviews
5 stars
44
4 stars
4
3 stars
2
2 stars
4
1 stars
54

Skilled Nursing Facility

Overall Review of Las Colinas Post Acute

Pros

  • pro The caregivers at Las Colinas provide excellent care for loved ones.
  • pro The rehab department has been outstanding, with Saul Gomez delivering excellent rehabilitation.
  • pro The therapy team was great and made the patient feel safe while starting to walk again.
  • pro The staff at Las Colinas are wonderful and the facility is excellent for skilled nursing and rehab.
  • pro The nursing and administration teams are amazing; it is a great facility.
  • pro The facility is clean and has staff who truly care.
  • pro The atmosphere feels like a family; staff are friendly and attentive.
  • pro The meals are freshly cooked and the staff are wonderful.

Cons

  • pro They note excessive favoritism and say problems are addressed by moving residents rather than fixing the underlying issue.
  • pro They report nurses not responding to call bells for hours, leaving patients without help.
  • pro They describe physical therapy as extremely brief and not actively working with patients.
  • pro They say showers and basic hygiene were neglected for days.
  • pro They claim medications were not administered on time or were withheld.
  • pro They accuse the facility of being dirty and unsanitary with persistent odors and cleanliness issues.
  • pro They allege staff are rude, unprofessional, and neglectful of residents.
  • pro They state laundry losses occur and the facility will not return lost items.
  • pro They mention administration and management allegedly enabling abuse or covering up issues, including forged reviews.

Review

Las Colinas Post Acute in Ontario, California is best suited for families pursuing short-term rehabilitation where a dedicated therapy team can drive progress and where an engaged outside advocate can help keep care accountable. The strongest argument in its favor rests with the rehab and nursing staff that genuinely connect with residents who respond to structured therapy and clear discharge plans. When those elements line up, residents report meaningful mobility gains, patients feel safer with attentive nurses, and families experience a sense that recovery is possible and care is coordinated enough to support a return home.

That said, serious caveats require careful consideration. A substantial portion of feedback centers on inconsistent responsiveness, with call buttons at times left unanswered and lines of communication failing to keep families informed. Stories of untimely medication administration, delayed or missed treatments, and disorganized discharge planning recur with enough frequency to raise red flags for anyone relying on predictable, daily care. Hygiene and room cleanliness are another frequent sticking point, as are complaints about staff attentiveness and the overall pace of service. For families who cannot be physically present daily, these gaps can quickly become unacceptable.

The most credible upside appears where therapy is strong and staff with genuine bedside manner are paired with clear clinical goals. Several reviews praise the rehab department, naming therapists who motivate patients and personalize sessions, along with nurses who demonstrate patience and professionalism. When therapy is consistent, patients regain function and report a more hopeful trajectory. Those positives, however, are not universal and are overwhelmed by reports of neglect, miscommunication, and environments that feel chaotic or poorly supervised. In practical terms, the pros can offset the cons only for medically stable residents who have robust family oversight and a fixed, time-bound rehab plan that requires strict adherence.

Prospective residents should weigh the reality of staffing realities against the therapy-centric strengths. The facility's atmosphere - pleasant public spaces, a patient-friendly feel, and a sense of community for some - presents a counterpoint to the harsher reviews. Yet the days when care hinges on brief nurse interactions, delayed pain management, or unsatisfactory wound care cannot be ignored. The risk of being "tortured by neglect" or enduring prolonged uncertainty about one's medical status appears real in parts of the experience, and that reality cannot be dismissed by occasional praise from other families.

To responsibly vet Las Colinas, demand visibility into daily operations. Request meetings with the director of case management, the head of therapy, and current floor staff. Insist on a detailed, written plan for any rehab course, with explicit milestones and daily progress notes shared with family members. Tour repeatedly at different times, observe how call lights are managed, and verify room cleanliness and nourishment quality. Speak with several residents and family members about responsiveness, and review recent incident or complaint records with the administrator. These steps separate the hopeful narratives from persistent patterns and set realistic expectations.

Ultimately, Las Colinas presents a decision-driven choice rather than a clear win. It can work for short-term rehab when therapy is consistently high-functioning and families stay actively involved to supervise and push for timely care. For anyone whose loved one requires unwavering reliability, rapid communication, and scrupulous day-to-day management, alternatives in the area should be seriously considered. The calculus is straightforward: strong rehab potential and committed staff can offset a few organizational flaws, but widespread reports of neglect, miscommunication, and hygiene concerns tip the balance toward continuing the search for a facility with a more predictable, transparent care culture.

Features

Housing

  • 216 resident community capacity 216 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (3 miles away) Ontario International (3 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Las Colinas Post Acute in Ontario, CA is a vibrant and well-equipped assisted living community. Residents can enjoy a range of amenities and services designed to enhance their overall well-being and provide a comfortable living environment.

The community offers various amenities to cater to residents' needs and preferences. There is a beauty salon on-site, ensuring that residents can maintain their personal grooming needs without having to leave the community. Cable or satellite TV is available for entertainment purposes, along with Wi-Fi/high-speed internet access for those who wish to stay connected digitally. Las Colinas also provides community-operated transportation, making it convenient for residents to run errands or attend appointments.

For recreational activities, residents have access to a fully furnished gaming room, fitness room, small library, and outdoor space where they can engage in physical activities or relax amidst nature. Planned day trips are organized regularly, giving residents the chance to explore nearby attractions.

The dining experience at Las Colinas is exceptional as well. The dining room offers restaurant-style meals prepared according to special dietary restrictions if necessary. The staff ensures that residents receive assistance with meal preparation and service according to their specific needs.

In terms of care services, Las Colinas excels in providing round-the-clock assistance and supervision through a 24-hour call system and trained caregivers who offer support with activities of daily living such as bathing, dressing, transfers, and medication management. The community also has a mental wellness program in place to ensure the emotional well-being of its residents.

Residents benefit from the convenience of having various establishments nearby. With four cafes, one park, 20 pharmacies, 16 physicians' offices, 15 restaurants, seven transportation options, two places of worship, two theaters and two hospitals close by; residents have easy access to amenities within the community's vicinity.

Las Colinas Post Acute creates an inviting environment where seniors can live comfortably while receiving personalized care and enjoying an array of amenities and services.

Nearby Places of Interest

Physicians

  • Baby Bump Studios (1.1 miles)
  • Dr Robert. Armada (1.3 miles)
  • Rancho Wellness: Ravinder Singh, MD (1.3 miles)
  • Children's Choice Pediatrics (1.4 miles)
  • City Of Hope Upland (1.4 miles)
  • Care For Womens Medical Group (1.5 miles)
  • Face And Body Cosmetic Surgery Upland (1.5 miles)

Hospitals

  • San Antonio Community Hospital Maternity Information Services (1.3 miles)
  • San Antonio Medical Center (1.5 miles)
  • Pomona Valley Hospital Medical Center (6.4 miles)

Pharmacies

  • Rite Aid (1.5 miles)
  • Rite Aid (1.7 miles)
  • CVS Pharmacy (1.8 miles)
  • Ken Pharmacy (1.8 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2.5 miles)

Parks

  • Citrus Park (1.7 miles)
  • Central Park (5.3 miles)
  • Ruben S Ayala Park (5.5 miles)

Places of Worship

  • First Presbyterian Church Upland (1.8 miles)
  • St Anthony's Catholic Church (4.3 miles)
  • Crosspoint Church (5.8 miles)
  • Charisma Life Church (6.2 miles)
  • Hillside Community Church (6.3 miles)

Restaurants

  • Vince's Spaghetti (1.8 miles)
  • McDonald's (2.9 miles)
  • Lazy Dog Restaurant & Bar (3 miles)
  • McDonald's (3 miles)
  • McDonald's (3 miles)
  • McDonald's (3.1 miles)
  • The Hat (3.4 miles)

Cafes

  • Starbucks (1.9 miles)
  • Starbucks (3.2 miles)
  • Panera Bread (4 miles)
  • Starbucks (4.6 miles)
  • Starbucks (6.1 miles)
  • Starbucks (6.6 miles)

Transportation

  • Ontario International Airport - Terminal 2 (2.7 miles)
  • Baggage Claim T2 (2.7 miles)
  • Ontario International Airport (ONT) (3.2 miles)
  • Ontario Int'L-Terminal 4 (3.3 miles)
  • Baggage Claim T4 (3.3 miles)
  • Montclair Metrolink Station (3.4 miles)
  • Rancho Cucamonga Metrolink Train Station (4.6 miles)

Theaters

  • AMC DINE-IN Montclair Place 12 (3.2 miles)
  • AMC DINE-IN Ontario Mills 3 (4.9 miles)
  • Regal Edwards Ontario Palace Screenx, Imax & RPX (5.1 miles)

Frequently Asked Questions

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