Ontario Healthcare Center in Ontario, CA

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Ontario Healthcare Center in Ontario, CA

Information last verified:

1661 South Euclid Avenue, Ontario, CA 91762

For more information about senior living options: (844) 490-3973

4.1 from 48 reviews
5 stars
32
4 stars
4
3 stars
4
2 stars
1
1 stars
7

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Overall Review of Ontario Healthcare Center

Pros

  • pro The staff are cordial and attentive.
  • pro The respite program provides caregivers with much-needed rest while their loved one is cared for.
  • pro The CNA went above and beyond in taking care of the patient.
  • pro Alisha made the discharge smooth and easy.
  • pro The rehab team showed compassion, professionalism, and dedication to the patient’s recovery.
  • pro Amber was exceptional, providing clear communication, kindness, and genuine concern.
  • pro The administration team is well organized and demonstrates care and pride in the facility.
  • pro The nurses radiate love and speak with a caring tone.
  • pro The facility is clean and has a beautiful garden that lifts the energy.

Cons

  • pro It took upwards of 10 minutes for staff to respond after the red button was pressed.
  • pro Management only operates 9-5 and seems unavailable on weekends, making it hard to speak with leadership.
  • pro The people who run the facility were described as needing to be put in prison for elder neglect and elder abuse.
  • pro In hospice care, all they did was give him drugs, with the attitude that there was nothing they could do.
  • pro The facility was described as a horrible place.
  • pro The nurses were seen standing around watching and laughing instead of helping a patient in distress.
  • pro The place was dirty and the staff appeared unprepared to provide proper care.

Review

Ontario Health Care Center in Ontario, California, is best suited for families seeking a practical, rehab-forward skilled-nursing option where daily therapy, clear care planning, and a consistently compassionate staff translate into real mobility gains and steady progress. The core strength here is rehabilitation: residents often enter with limited mobility and leave with tangible improvements, thanks to daily physical therapy, attentive nursing, and a team culture that many families describe as genuinely caring. The facility also supports respite care well, offering caregivers temporary relief while ensuring a familiar routine and attentive supervision for a loved one. The environment reinforces this practicality: the building is clean, the gardens are pleasant, and the sense of safety helps residents settle in. This is not a luxury resort, but it is a place where steady, attentive care can make a meaningful difference in daily functioning and peace of mind for families.

This community is not the right fit for everyone, and certain realities push families to consider alternatives. If after-hours accessibility to administrators or a consistently prompt response to call bells is non-negotiable, Ontario Health Care Center may be underwhelming, given reviews noting delays and limited weekend visibility from management. For families prioritizing modern, updated facilities with centralized parking or a more polished ambiance, the ongoing remodeling and the relatively modest physical footprint can feel limiting. Those needing highly specialized services, such as comprehensive, ongoing speech therapy beyond routine rehab, or a no-compromise policy on centralized, around-the-clock supervision may prefer options with a stronger 24/7 management presence or more extensive specialty care. Finally, in the frankest terms, a small but vocal cohort of reviewers has reported experience they equate with neglect or disrespectful treatment, which matters for anyone whose loved one relies on consistently flawless interpersonal care.

The strongest pros here tend to offset the main drawbacks where it counts for most decision-makers. The rehabilitation program stands out: therapists are described as excellent, with frequent sessions that drive progress, and staff across nursing and therapy teams routinely communicate care plans, progress, and next steps with families. When mobility returns, patients walking again, stairs becoming manageable, or reaching independent transfers, the relief is palpable for families and for residents who regain a degree of autonomy. Families repeatedly praise the daily attention from nurses and CNAs, noting a personal, warm approach that helps residents feel seen and supported. Cleanliness and a safe, pleasant environment further bolster confidence, so the positives around clinical outcomes and daily caregiving often outweigh concerns about scheduling or administrative visibility for families who can engage actively with the care team.

Beyond therapy outcomes, the facility earns trust through consistent, tangible acts of daily care. The social work and case-management functions are frequently highlighted as being proactive, helping families navigate discharge planning, coordinating services, and ensuring that care plans align with evolving needs. The receptivity of staff to family input is a recurring theme, with many reviewers describing staff as patient, respectful, and genuinely invested in the resident’s well-being. Even in the most demanding weeks, reviewers emphasize that the core nursing and rehab teams maintain a steady, reassuring presence. The result is a practical, family-friendly balance: a place where the day-to-day routines and the cadence of care feel predictable, trustworthy, and oriented toward meaningful recovery, not just institutional maintenance.

Nonetheless, the full picture includes meaningful cautions. A subset of reviews paints a different experience, claims of dirty conditions, poor bedside responsiveness, or staff being stretched too thin during busy periods, along with episodes of disrespect or perceived neglect. While these accounts are not universal, they warrant serious consideration and due diligence. Prospective families should verify current staffing ratios, observe a call-light response during a tour, and request a direct conversation with the director or nursing leadership about after-hours coverage. Parking, space updates, and hallway traffic on a busy street are practical concerns that can influence daily life for visitors and residents alike. Because experiences vary so widely in this community, the strongest safeguard is a thorough, in-person evaluation that includes speaking with front-line staff, therapy leads, and the administrative team about expectations, routines, and accountability.

In the end, Ontario Health Care Center offers a compelling choice for families who value robust rehab results, clear communication, and a warm, engaged caregiving culture. It is a substantive option for short-term rehab after hospitalization, respite stays, and long-term skilled nursing for residents who respond well to a steady, person-centered approach. Those weighing alternatives should prioritize whether after-hours management access, ongoing facility modernization, and a consistently spotless record of safety and respect are non-negotiable. If so, touring closely, asking to observe therapy sessions, requesting a recent staffing schedule, and meeting with both the director and the head of nursing, will illuminate whether this community meets the family’s specific expectations. For many families, the decision hinges on the balance between proven rehab-driven outcomes and the importance placed on administrative availability and facility updates; Ontario Health Care Center leans toward the former, with caveats that demand proactive, decisive engagement from families during the care journey.

Features

Housing

  • 59 resident community capacity 59 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (3 miles away) Ontario International (3 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Ontario Healthcare Center in Ontario, CA is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to enhance the lives of its residents.

At Ontario Healthcare Center, residents are provided with all the comforts of home and more. The community features fully furnished apartments with private bathrooms, allowing residents to maintain their privacy and independence. The dining room offers restaurant-style dining, where residents can enjoy delicious meals prepared by the skilled kitchen staff. Special dietary restrictions are accommodated to ensure that each resident's unique needs are met.

Residents at Ontario Healthcare Center have access to an array of amenities to enrich their daily lives. They can stay connected with friends and family through Wi-Fi/high-speed internet or make use of the computer center for personal or recreational purposes. The beauty salon is available for residents who want to indulge in some pampering and grooming. For those who enjoy physical activities, there is a fitness room equipped with various exercise equipment, as well as planned fitness programs to help residents stay active and healthy.

The community also provides transportation services for non-medical needs, such as shopping trips or visits to nearby cafes, restaurants, parks, theaters or places of worship. Transportation arrangements for doctor's appointments are also available.

Ontario Healthcare Center goes beyond providing amenities by offering quality care services tailored to each resident's individual needs. Trained staff members are available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time and according to their prescribed schedule.

To promote mental wellness, Ontario Healthcare Center offers a mental wellness program that focuses on engaging residents in meaningful activities and promoting social interactions within the community. Residents can participate in scheduled daily activities or join resident-run activities organized by their peers.

With its convenient location in Ontario, CA, Ontario Healthcare Center is surrounded by various amenities like pharmacies, physicians' offices, cafes, restaurants, parks, and transportation options. This provides residents with easy access to essential services and opportunities for exploration and entertainment.

In summary, the Ontario Healthcare Center in Ontario, CA is a vibrant assisted living community that offers a wide range of amenities and care services to enhance the lives of its residents. With its comfortable accommodations, delicious dining options, engaging activities, and convenient location, it aims to provide a fulfilling and enriching living experience for seniors.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.7 miles)
  • CVS Pharmacy (1.5 miles)
  • CVS Pharmacy (2.3 miles)
  • Walgreens (2.6 miles)
  • Rite Aid (2.6 miles)
  • Super RX Pharmacy (2.7 miles)
  • Rite Aid (3.3 miles)

Physicians

  • US Healthworks Medical Group (1.4 miles)
  • Baby Bump Studios (1.9 miles)
  • Jaehong Han M.D. | Kaiser Permanente (2.5 miles)
  • Dr Robert. Armada (4.1 miles)
  • Rancho Wellness: Ravinder Singh, MD (4.1 miles)
  • Children's Choice Pediatrics (4.1 miles)
  • City Of Hope Upland (4.1 miles)

Restaurants

  • Titan Burgers Chino (2 miles)
  • Lazy Dog Restaurant & Bar (3.8 miles)
  • McDonald's (3.8 miles)
  • Vince's Spaghetti (4.6 miles)
  • McDonald's (4.7 miles)
  • The Hat (4.8 miles)
  • Del Taco (5 miles)

Cafes

  • Starbucks (2.7 miles)
  • Panera Bread (5.4 miles)
  • Starbucks (5.5 miles)
  • Omomo Tea Shoppe (5.6 miles)
  • Starbucks (5.7 miles)
  • Starbucks (6.1 miles)
  • Panera Bread (6.2 miles)

Parks

  • Ruben S Ayala Park (3 miles)
  • Citrus Park (3.5 miles)
  • Chino Hills Community Park (6.1 miles)
  • Deer Creek Park (6.2 miles)
  • Alterra Park (6.5 miles)

Places of Worship

  • Crosspoint Church (3.1 miles)
  • First Presbyterian Church Upland (4.3 miles)
  • BAPS Shri Swaminarayan Mandir (5.2 miles)
  • Charisma Life Church (6.4 miles)

Transportation

  • Ontario International Airport - Terminal 2 (3.3 miles)
  • Baggage Claim T2 (3.3 miles)
  • Ontario International Airport (ONT) (3.8 miles)
  • Ontario Int'L-Terminal 4 (3.8 miles)
  • Baggage Claim T4 (3.8 miles)
  • Chino Airport (CNO) (4.2 miles)
  • Montclair Metrolink Station (4.4 miles)

Theaters

  • AMC DINE-IN Montclair Place 12 (3.9 miles)
  • Harkins Theatres Chino Hills 18 (5.5 miles)
  • AMC DINE-IN Ontario Mills 3 (6 miles)
  • Regal Edwards Ontario Palace Screenx, Imax & RPX (6.3 miles)

Hospitals

  • San Antonio Community Hospital Maternity Information Services (4 miles)
  • San Antonio Medical Center (4.2 miles)
  • Pomona Valley Hospital Medical Center (6.2 miles)

Frequently Asked Questions

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