Upland Rehabilitation And Care Center in Upland, CA
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1221 East Arrow Highway, Upland, CA 91786
For more information about senior living options: (844) 490-3973
The wound care team is exceptional and provides great care. The CNAs are consistently kind, smiling, and caring. The staff communicate well with patients and families, fostering open dialogue. The nurses and therapists are caring, knowledgeable, and professional. The facility is spacious, well maintained, and has a welcoming atmosphere. The therapists are wonderful and help patients regain mobility. The rehabilitation team trains families on how to care for their loved ones at home. The food is good and meals are well prepared. The garden and outdoor spaces offer a peaceful, pleasant environment. The staff are dedicated and go above and beyond to meet residents' needs.
The facility's care was extremely disappointing and unsafe. Staff constantly had to be reminded to perform basic care tasks, indicating neglect. His trach and catheter were never maintained properly, which led to sepsis. Improper trach care caused his oxygen levels to drop into the 80s and a fever of 103?F. The antibiotics he'd been on were ineffective and not the correct treatment. During his stay, he developed a pressure wound, a UTI, and bloody urine - signs of poor care and neglect. His bed did not lock properly, creating a serious safety hazard. The facility is poorly maintained: the air conditioning doesn't work, it smells terrible, and the hallways are filled with LVNs eating and chatting instead of focusing on patient care. This neglect put his life at risk and trust was broken in their case. They shaved him with a razor, a dangerous practice for someone on anticoagulants. The administration is awful; communication is horrible; facility operations are shady. A nurse left a patient unattended in the bathroom for three hours, with unsanitary conditions and poor hand hygiene.This community is best suited for families pursuing a rehab-focused stay where the priority is strong physical and occupational therapy and where vigilant family involvement can help compensate for uneven day-to-day nursing coverage. Upland Rehabilitation And Care Center operates as a sizable campus with a dedicated rehabilitation footprint, and many residents do report meaningful mobility gains when therapy teams are consistent and engaged. Yet for seniors who require constant, predictable nursing attention and consistently high standards of daily care, the pattern of reviews flags serious safety and quality gaps that cannot be ignored.
Alternatives should be seriously considered for anyone who cannot tolerate ongoing concerns about safety and responsiveness. Recurrent accounts describe understaffing, delayed call-light responses, and gaps in basic care that risk patient well-being. When infection control, wound management, or timely med administration become uncertain, the cost is measured not only in comfort but in outcomes. Families with complex medical needs or those relying on stable, continuous care may find other facilities with stronger nursing oversight and clearer accountability far more dependable.
On the plus side, when the rehab team is functioning at a high level, tangible progress is evident. Reviews repeatedly highlight skilled therapists who help patients regain movement, with particular praise for wound care and the collaborative approach between therapy and nursing staff. Several residents also commend the atmosphere - clean common areas, accessible outdoor spaces, and a reassuringly professional rehabilitation environment. In those slices of care, patients experience improved function and a clear pathway to returning home or stepping down to less intensive care.
However, the major downsides temper the rehabilitation gains. Across many accounts, serious safety concerns surface: beds that fail to lock, maintenance issues, and a facility atmosphere that can feel neglected or hurried. Reports of poor communication, staff turnover, and inconsistent adherence to care plans create a troubling backdrop for anyone needing reliable daily care. The most alarming narratives center on delayed responses to urgent needs, inconsistent medication administration, and, in several cases, painful or risky incidents that reflect gaps in supervision and accountability.
Thus, the calculus for decision-making centers on risk tolerance and the ability to actively monitor care. For families prepared to stay closely involved, insist on clear, written care plans, rigid staffing expectations, and direct lines of communication with administrators and unit managers. Verify the specific therapy schedule, wound-care protocols, and on-time medication practices; request to meet the actual caregivers who will be assigned to the loved one; and tour at different times to gauge responsiveness across shifts. The strongest comfort comes from corroborating improvements in care with firsthand conversations and recent outcomes, not hopeful assurances.
If choosing Upland Rehabilitation And Care Center, a disciplined, proactive approach is essential. Demand thorough, ongoing updates about safety measures, staffing levels, and clinical quality metrics. Seek recent references from families with similar needs and arrange meetings with the therapy team and wound-care specialists. Have a candid discussion about long-term vs. short-term goals, and set concrete expectations for daily routines, meals, and hygiene. If the facility cannot offer a high bar of consistent nursing attention and rapid response to concerns, it is prudent to widen the search to facilities with demonstrably stronger records in safety, accountability, and compassionate daily care.
206 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Upland Rehabilitation And Care Center in Upland, CA is a premier assisted living community that provides exceptional care and support to seniors. Situated in a peaceful and serene location, this community offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts a beauty salon where residents can pamper themselves and maintain their personal style. Residents can also enjoy their favorite TV shows or movies with cable or satellite TV in their fully furnished accommodations. Community operated transportation is available for outings and appointments, while a computer center allows residents to stay connected with loved ones.
Meals are served in a spacious dining room, offering delicious restaurant-style dining options. Special dietary restrictions can be accommodated to meet individual needs. For those who prefer cooking their own meals, there is a kitchenette available.
Residents have access to numerous recreational activities within the community. A fitness room encourages physical activity and wellness. A gaming room lets residents unwind and engage in friendly competitions. A small library provides an opportunity for leisurely reading. Outdoor spaces and gardens allow residents to enjoy fresh air and nature.
Housekeeping services ensure that residents' living spaces are clean, tidy, and comfortable at all times. Move-in coordination services make the transition into the community seamless for new residents. Private bathrooms offer convenience and privacy.
Upland Rehabilitation And Care Center also prioritizes the health and safety of its residents. With 24-hour call systems and supervision, assistance is readily available when needed. Trained staff provide assistance with daily activities such as bathing, dressing, and transfers.
Medication management ensures that residents receive their medications on time, helping them maintain optimal health. The community also offers specialized diets such as diabetes diets and accommodates special dietary restrictions.
Transportation arrangements are made for non-medical purposes as well as for doctor's appointments. Additional amenities include Wi-Fi/high-speed internet access for staying connected online.
In addition to the excellent amenities and care services, Upland Rehabilitation And Care Center is surrounded by numerous conveniences. There are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals nearby.
With its comprehensive amenities, exceptional care services, and convenient location, Upland Rehabilitation And Care Center provides a warm and inviting environment for seniors seeking assisted living services in Upland, CA.
Upland Rehabilitation And Care Center is located at 1221 East Arrow Highway, Upland, CA 91786 in San Bernardino County, California
Upland Rehabilitation And Care Center on seniors.fyi includes 14 photos including images showing landscaping, interior, outdoors, grass, mirrors, decor, rehabilitation, trees, and more.
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