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Upland Rehabilitation And Care Center in Upland, CA

Upland Rehabilitation And Care Center is a nursing home community in Upland, CA.

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Upland Rehabilitation And Care Center in Upland, CA

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  • Interior

    A cozy billiards room with a pool table and wall decor.

  • Outdoors

    A close-up view of a hole on a golf putting green under a clear blue sky.

  • Decor

    A well-lit corridor with doors and wall decorations.

  • Building

    A landscaped entrance with a sign reading 'Upland' in front of a building.

  • Architecture

    A suburban house with a tree and flower bed in the driveway on a sunny day.

  • Trees

    A scenic view of a mountain partially obscured by lush green trees under a clear blue sky.

  • Landscaping

    A sign for Upland Rehabilitation & Care Center surrounded by well-maintained landscaping.

  • Garden

    A well-maintained yard with a manicured lawn and modern house in the background.

  • Bathroom

    A spacious bathroom with a double sink vanity, large mirrors, and decorative artwork on the walls.

  • Lobby

    A modern lobby with a large indoor plant, comfortable seating, and hardwood flooring.

  • Nature

    A decorative outdoor fountain with ornate designs in a sunny garden setting.

  • Exercise Equipment

    A well-equipped rehabilitation room with exercise machines and therapy tools.

  • Plant

    A cozy waiting room with seating and decorative mirrors.

  • Office

    A busy office reception area with employees working at their desks.

1221 East Arrow Highway, Upland, CA 91786

For more information about senior living options: (866) 208-4318

3.1 from 94 reviews
5 stars
36
4 stars
12
3 stars
5
2 stars
5
1 stars
36

Overall Review of Upland Rehabilitation And Care Center

differentiator 10 reviews mention this

Rehabilitation therapy supports progress

Residents and families frequently describe meaningful gains from therapy services.

Many reviews credit the physical, occupational, and speech therapy teams with helping residents improve after setbacks like stroke, paralysis, pneumonia, or other conditions. Several families describe hands-on therapy support that helped someone walk again, regain strength, or make steady progress during a stay. A few reviews also mention staff coordinating care transitions back home alongside therapy. At the same time, some negative reviews focus more on breakdowns in day-to-day care than on rehabilitation outcomes.

common 14 reviews mention this

Food quality is mixed

Dining satisfaction varies, with some praising the meals and others calling them poor.

Some residents and families say the food was enjoyable or even better than expected, including one review saying a resident had no complaints. Other reviews describe meals as horrible, rotten, or of poor quality, and several cite problems like incorrect diet/meal issues. A standout detail in residents’ feedback is that diabetic meal expectations aren’t consistently met. Overall, food is an area where experiences diverge.

caveat 11 reviews mention this

Care experience depends on staffing

Call-light and medication timing concerns come up repeatedly in negative reviews.

Several critical reviews say residents had trouble getting help promptly, including unanswered call buttons and delays responding to requests. Multiple negative accounts also describe medication timing problems, missed or incorrect medication, and concerns that basic checks or repositioning weren’t done consistently. In the most severe stories, families connect these gaps to safety outcomes like choking events or infections. Other reviews contrast this by describing quick assistance and staff attention, but staffing and follow-through remain a recurring concern in the negative feedback.

caveat 9 reviews mention this

Cleanliness and maintenance split opinions

Reviews describe both a clean, well-kept facility and periods that feel unsanitary.

Some residents and families praise the facility for being clean, noting attention even in corners or describing a clean lobby and overall presentation. Others report foul odors, unsanitary conditions, and cleanliness issues like insects or handwashing concerns. A few negative reviews also mention specific maintenance problems such as malfunctioning air conditioning. The overall picture is that cleanliness and upkeep are not experienced consistently across reviewers.

common 16 reviews mention this

Staff kindness is frequently praised

Many reviews highlight kind, attentive caregivers and supportive communication.

A large share of reviews describe staff members as friendly, patient, and compassionate, including nurses, CNAs, LVNs, and therapists. Families often mention being able to reach the right person quickly, staff engaging residents respectfully, and caregivers going out of their way to help. Several reviews also emphasize family involvement and communication as part of a better experience. Even so, a minority of reviews strongly disagree, describing rudeness or lack of care, which is why staff impressions vary across the set.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 206 resident community capacity 206 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Ontario International (4 miles away) Ontario International (4 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Dr Robert. Armada (0.1 miles)
  • City Of Hope Upland (0.1 miles)
  • Rancho Wellness: Ravinder Singh, MD (0.1 miles)
  • Children's Choice Pediatrics (0.1 miles)
  • Care For Womens Medical Group (0.1 miles)
  • Face And Body Cosmetic Surgery Upland (0.2 miles)
  • Womens View Medical Group (1.2 miles)

Hospitals

  • San Antonio Community Hospital Maternity Information Services (0.1 miles)
  • San Antonio Medical Center (0.1 miles)
  • Pomona Valley Hospital Medical Center (6.8 miles)

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • Ken Pharmacy (0.7 miles)
  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (1.5 miles)
  • Rite Aid (2 miles)
  • Gemmel Pharmacy Group (2 miles)
  • Walgreens (2.1 miles)

Restaurants

  • Vince's Spaghetti (0.6 miles)
  • McDonald's (1.8 miles)
  • McDonald's (2.3 miles)
  • McDonald's (2.6 miles)
  • The Hat (3.2 miles)
  • McDonald's (3.2 miles)
  • Lazy Dog Restaurant & Bar (3.3 miles)

Places of Worship

  • First Presbyterian Church Upland (1 miles)
  • St Anthony's Catholic Church (3.1 miles)
  • Hillside Community Church (5.1 miles)
  • Charisma Life Church (6.3 miles)

Parks

  • Citrus Park (1.8 miles)
  • Central Park (4.6 miles)
  • Ruben S Ayala Park (6.7 miles)

Cafes

  • Starbucks (2.5 miles)
  • Starbucks (2.9 miles)
  • Panera Bread (3.5 miles)
  • Starbucks (4.7 miles)
  • Starbucks (5.7 miles)

Transportation

  • Montclair Metrolink Station (3.4 miles)
  • Ontario International Airport - Terminal 2 (3.5 miles)
  • Baggage Claim T2 (3.5 miles)
  • Ontario International Airport (ONT) (3.9 miles)
  • Ontario Int'L-Terminal 4 (3.9 miles)
  • Baggage Claim T4 (3.9 miles)
  • Rancho Cucamonga Metrolink Train Station (4.4 miles)

Theaters

  • AMC DINE-IN Montclair Place 12 (3.5 miles)
  • AMC DINE-IN Ontario Mills 3 (5.1 miles)
  • Regal Edwards Ontario Palace Screenx, Imax & RPX (5.2 miles)

Frequently Asked Questions

Where is Upland Rehabilitation And Care Center?
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