Upland Rehabilitation And Care Center

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  • Interior

    A cozy billiards room with a pool table and wall decor.
  • Outdoors

    A close-up view of a hole on a golf putting green under a clear blue sky.
  • Decor

    A well-lit corridor with doors and wall decorations.
  • Building

    A landscaped entrance with a sign reading 'Upland' in front of a building.
  • Architecture

    A suburban house with a tree and flower bed in the driveway on a sunny day.
  • Trees

    A scenic view of a mountain partially obscured by lush green trees under a clear blue sky.
  • Landscaping

    A sign for Upland Rehabilitation & Care Center surrounded by well-maintained landscaping.
  • Garden

    A well-maintained yard with a manicured lawn and modern house in the background.
  • Bathroom

    A spacious bathroom with a double sink vanity, large mirrors, and decorative artwork on the walls.
  • Lobby

    A modern lobby with a large indoor plant, comfortable seating, and hardwood flooring.
  • Nature

    A decorative outdoor fountain with ornate designs in a sunny garden setting.
  • Exercise Equipment

    A well-equipped rehabilitation room with exercise machines and therapy tools.
  • Plant

    A cozy waiting room with seating and decorative mirrors.
  • Office

    A busy office reception area with employees working at their desks.

Upland Rehabilitation And Care Center

1221 East Arrow Highway, Upland, CA 91786

For more information about senior living options: (844) 490-3973

3.4 from 8 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro Many visitors appreciate the spacious and clean environment of Upland Rehabilitation and Care Center, noting its welcoming lobby and courteous staff interactions.
  • pro The outdoor patio is a highlight for families, providing a pleasant space for visits and meals with patients amidst beautiful landscaping.
  • pro Physical Therapist Shirley has been highly praised for her dedication and encouragement, helping patients build necessary skills for their recovery.
  • pro Several reviewers noted positive staff interactions, with many expressing gratitude for the assistance provided during their loved ones' rehabilitation process.
  • pro The facility offers a variety of activities for residents, including access to a community garden and walking paths designed to aid in rehabilitation.
  • pro Visitors have observed a friendly atmosphere where staff appeared to be engaging with the residents, contributing to an overall positive impression during their visits.

Cons

  • pro The facility is dirty, and patients are not provided with proper medication in a timely manner.
  • pro Staff appears unqualified and does not offer adequate care, leading to patients suffering unnecessarily.
  • pro The environment feels outdated, reminiscent of the 1970s, which affects the overall experience.
  • pro Patients often wait excessively long for assistance when they call for help, leading to feelings of neglect.
  • pro There are issues with overcrowding in shared rooms, creating discomfort and a lack of privacy for residents.
  • pro Communication barriers exist between patients who cannot understand their roommates, leading to further dissatisfaction.
  • pro Residents have reported feeling miserable and uncared for due to inadequate staffing and support from caregivers.

Review

Upland Rehabilitation and Care Center has received a mixed bag of reviews from visitors and family members of patients currently residing there. On one hand, some individuals appreciate the spaciousness of the facility, which boasts over 200 beds and multiple nursing stations. Reviewers have noted that the center is well-maintained, with a clean lobby environment and courteous staff who greet visitors warmly. One positive highlight was the outdoor patio where families can enjoy meals with patients amidst a soothing atmosphere created by features like rose bushes and a tranquil water fountain. Such amenities seem to foster a sense of community and comfort for both residents and their loved ones.

The essential rehabilitation services provided at Upland have also garnered praise, particularly highlighting the dedication of professional staff members such as Physical Therapist Shirley. Her approach has reportedly played a crucial role in encouraging patients to regain necessary skills after medical setbacks, making it clear that some families feel hopeful about their loved ones’ recovery journeys at Upland. The facility offers various care options including short-term rehabilitation services following hospital stays, as well as long-term care for those needing ongoing support.

However, these positive aspects are starkly contrasted by several critical reviews that shed light on serious operational deficiencies within Upland Rehabilitation. Some families have reported grave concerns regarding the quality of medical care provided to their loved ones. One reviewer recalled their mother-in-law's unfortunate experience involving untreated pneumonia during her stay at Upland; they felt compelled to escalate the situation to management before any action was taken regarding her medication. This alarming incident points to potential systemic failures in patient care management that warrant further investigation.

Moreover, another individual shared their dissatisfaction with regard to medication administration and meal provisions for their loved one. They expressed frustration over delays in receiving prescribed medications and snacks aimed at aiding weight gain, leading to feelings of neglect among patients. Situations where call bells go unanswered for extended periods compounded feelings of unease regarding patient safety—a sentiment echoed by multiple reviewers who described experiencing long wait times when seeking assistance from staff.

While some reviewers found facilities adequate yet somewhat outdated—comparing them to aesthetics reminiscent of past decades—others went so far as to describe conditions they deemed unacceptable or even "dirty." Comments about unpleasant odors within certain areas indicate that while upkeep may be present, it does not consistently meet expectations for cleanliness across all parts of the facility.

Ultimately, Upland Rehabilitation serves as a microcosm representing broader challenges faced by skilled nursing facilities: balancing operational efficiency with compassionate patient care remains an ongoing struggle within many institutions today. As families navigate these complex emotions connected to caring for vulnerable loved ones, honest feedback serves not only as encouragement but also as constructive criticism that could lead to meaningful improvements in how facilities like Upland provide care moving forward. In summary, while there are commendable elements associated with Upland Rehabilitation & Care Center—such as its dedicated rehabilitation professionals and welcoming communal spaces—serious issues surrounding care quality necessitate urgent attention if it is to become a truly supportive environment for all residents.

Features

Housing

  • 206 resident community capacity 206 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (4 miles away) Ontario International (4 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Upland Rehabilitation And Care Center in Upland, CA is a premier assisted living community that provides exceptional care and support to seniors. Situated in a peaceful and serene location, this community offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community boasts a beauty salon where residents can pamper themselves and maintain their personal style. Residents can also enjoy their favorite TV shows or movies with cable or satellite TV in their fully furnished accommodations. Community operated transportation is available for outings and appointments, while a computer center allows residents to stay connected with loved ones.

Meals are served in a spacious dining room, offering delicious restaurant-style dining options. Special dietary restrictions can be accommodated to meet individual needs. For those who prefer cooking their own meals, there is a kitchenette available.

Residents have access to numerous recreational activities within the community. A fitness room encourages physical activity and wellness. A gaming room lets residents unwind and engage in friendly competitions. A small library provides an opportunity for leisurely reading. Outdoor spaces and gardens allow residents to enjoy fresh air and nature.

Housekeeping services ensure that residents' living spaces are clean, tidy, and comfortable at all times. Move-in coordination services make the transition into the community seamless for new residents. Private bathrooms offer convenience and privacy.

Upland Rehabilitation And Care Center also prioritizes the health and safety of its residents. With 24-hour call systems and supervision, assistance is readily available when needed. Trained staff provide assistance with daily activities such as bathing, dressing, and transfers.

Medication management ensures that residents receive their medications on time, helping them maintain optimal health. The community also offers specialized diets such as diabetes diets and accommodates special dietary restrictions.

Transportation arrangements are made for non-medical purposes as well as for doctor's appointments. Additional amenities include Wi-Fi/high-speed internet access for staying connected online.

In addition to the excellent amenities and care services, Upland Rehabilitation And Care Center is surrounded by numerous conveniences. There are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals nearby.

With its comprehensive amenities, exceptional care services, and convenient location, Upland Rehabilitation And Care Center provides a warm and inviting environment for seniors seeking assisted living services in Upland, CA.

Nearby Places of Interest

Physicians

  • Dr Robert. Armada (0.1 miles)
  • City Of Hope Upland (0.1 miles)
  • Rancho Wellness: Ravinder Singh, MD (0.1 miles)
  • Children's Choice Pediatrics (0.1 miles)
  • Care For Womens Medical Group (0.1 miles)
  • Face And Body Cosmetic Surgery Upland (0.2 miles)
  • Womens View Medical Group (1.2 miles)

Hospitals

  • San Antonio Community Hospital Maternity Information Services (0.1 miles)
  • San Antonio Medical Center (0.1 miles)
  • Pomona Valley Hospital Medical Center (6.8 miles)

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • Ken Pharmacy (0.7 miles)
  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (1.5 miles)
  • Rite Aid (2 miles)
  • Gemmel Pharmacy Group (2 miles)
  • Walgreens (2.1 miles)

Restaurants

  • Vince's Spaghetti (0.6 miles)
  • McDonald's (1.8 miles)
  • McDonald's (2.3 miles)
  • McDonald's (2.6 miles)
  • The Hat (3.2 miles)
  • McDonald's (3.2 miles)
  • Lazy Dog Restaurant & Bar (3.3 miles)

Places of Worship

  • First Presbyterian Church Upland (1 miles)
  • St Anthony's Catholic Church (3.1 miles)
  • Hillside Community Church (5.1 miles)
  • Charisma Life Church (6.3 miles)

Parks

  • Citrus Park (1.8 miles)
  • Central Park (4.6 miles)
  • Ruben S Ayala Park (6.7 miles)

Cafes

  • Starbucks (2.5 miles)
  • Starbucks (2.9 miles)
  • Panera Bread (3.5 miles)
  • Starbucks (4.7 miles)
  • Starbucks (5.7 miles)

Transportation

  • Montclair Metrolink Station (3.4 miles)
  • Ontario International Airport - Terminal 2 (3.5 miles)
  • Baggage Claim T2 (3.5 miles)
  • Ontario International Airport (ONT) (3.9 miles)
  • Ontario Int'L-Terminal 4 (3.9 miles)
  • Baggage Claim T4 (3.9 miles)
  • Rancho Cucamonga Metrolink Train Station (4.4 miles)

Theaters

  • AMC DINE-IN Montclair Place 12 (3.5 miles)
  • AMC DINE-IN Ontario Mills 3 (5.1 miles)
  • Regal Edwards Ontario Palace Screenx, Imax & RPX (5.2 miles)

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