St. Elizabeth Healthcare and Rehabilitation Center

Pros

• St. Elizabeth provides excellent care for patients and their families.
• The facility is very clean, bright, and well maintained.
• The staff are consistently professional, courteous, and compassionate.
• The rehab and therapy teams are outstanding, motivating, and highly skilled.
• The nurses, CNAs, and care staff are kind, attentive, and supportive.
• Admissions and front-desk staff go above and beyond to help families transition.
• The activities director adds kind, engaging activities that residents enjoy.
• The environment treats patients and families with respect and a sense of family.
• The facility is widely recommended by families who have used it.
• St. Elizabeth is considered among the best SNFs in the area.
• The overall experience at St. Elizabeth is highly positive and reassuring for families.
• The care team's dedication helps patients recover and thrive.

Cons

• A reviewer would give zero stars, stating there are many mistakes and excuses and that they would never put a loved one in St. Elizabeth.
• A reviewer reported that a loved one experienced delays with medications, inadequate stoma care, being left sitting in feces for hours, and advised others not to take their loved ones there.
• A reviewer criticized the facility for slow responses to the nurse call button.
• A reviewer described the food as inconsistent and often unsatisfactory.
• A reviewer described being forced into extended COVID isolation before discharge in a cramped room, calling it a negative experience.

Review

St. Elizabeth's emerges in these accounts as a place where families feel their loved ones are treated with care, respect, and a very human touch. Time and again, reviewers note a clean, bright, and modern environment that feels welcoming from the moment you walk in. The facility is described as very clean, well maintained, and consistently professional in its atmosphere. Families emphasize that the staff, including nurses, CNAs, and maintenance personnel, are courteous and genuinely focused on making patients feel safe and supported. One caregiver even highlights how easy it is to see that the staff's priorities are aligned with patient well?being, quoting phrases about care being treated as a top priority and involving families in the healing process.

A strong thread throughout the comments is the commendable quality of rehab and therapy. The rehabilitation team is repeatedly praised for their expertise and teamwork, with multiple therapists named for the impact they had on individual recoveries. Specific therapists and staff members - such as Chris, Jay, Emily, Jessica, and Ashley in speech therapy, and the broader group of physical and occupational therapists - are celebrated for their encouragement, skill, and consistent motivation toward recovery. The people who provide nursing and care, including CNAs Ana, Sarah, Magdalan, Leslie, Madeline, Christine, Yolanda, and Mida, are described as responsive, compassionate, and attentive to both patients and families. The admissions and front desk personnel - Jane (the director), Rene (receptionist), Chase (admissions director), and Francisco (admissions/point of contact in one review) - are frequently cited for their professionalism, warmth, and willingness to go above and beyond to ease transitions and answer questions.

Family members speak at length about the emotional and psychological comfort that comes from trusting St. Elizabeth's with a loved one's care. For those whose relatives spent substantial time there - sometimes more than 100 days in a year - the sense of confidence in ongoing care reduces anxiety and fosters a feeling of "being at home" in a healing environment. One reviewer notes that their mother spent over 100 days at the facility and that having confidence in her care eased the family's minds and hearts. The director and leadership are often singled out for making patients feel considered with dignity and even a sense of family; reviewers mention a culture where patients are treated with care, dignity, and, in some cases, a palpable sense of love that makes patients comfortable and familiar with the staff.

Multiple stories highlight successful outcomes and thoughtful care that align with the goals of rehab and recovery. A patient who had a massive stroke before a 100?day stay at St. Elizabeth's describes a trajectory from severe impairment - unable to swallow, speak, or use her right side - to a point where she could transition to an advanced therapy program at a more specialized facility. The caring staff, including physical and occupational therapists, speech therapists, and the broader care team, are credited with helping her meet those goals. Another account details how a husband recovered well enough to qualify for a more advanced rehabilitation pathway, underscoring how the facility's rehabilitation services can meaningfully impact long?term outcomes. In some testimonials, even the quieter acts - friendly greetings from a receptionist, or the joy of a well?planned activity led by Emily, the activities director - are remembered as part of a supportive, holistic approach to healing.

Yet the reviews are not without critical voices, and a balanced portrait acknowledges concerns that have been raised. One reviewer, who would have preferred a zero?star rating, notes persistent issues with accuracy and communication, pointing to "mistakes and excuses" and a perceived lack of reliability that would be unacceptable for a loved one. Another account describes more acute care failures: delays in medication administration, a stoma and VAC therapy situation not managed promptly, isolation concerns due to vre (vancomycin?resistant enterococcus), and a patient left sitting in soiled conditions for extended periods. There are mentions of disorganization around equipment changes, missed meals during a patient's isolation period, and a patient's decision to leave against medical advice after continued concerns about being placed in a room that did not meet their needs. These stories remind us that, in any large care facility, experiences can diverge, and there can be gaps that families want addressed with urgency and transparency.

Another recurring theme relates to consistency in aspects like nutrition and responsiveness. Some reviewers celebrate the food as a bright spot, while others describe it as hit?or?miss and dependent on menu orders, with one expressing that the right physician or staff member may have influenced what was served. There are also reflections on how quickly staff respond to patient calls or needs - some praise the prompt, caring assistance they received, while others report delays or gaps in attention when their loved ones needed help. The overall tone remains hopeful, but the mixed feedback makes clear that, for some families, further improvements in communication, timeliness, and responsiveness would be meaningful.

In the end, St. Elizabeth's is portrayed as a facility with a strong core of devoted caregivers, capable therapists, and a leadership team that many families come to trust deeply. The facility's environment - clean, modern, and welcoming - combined with the dedication of nurses, therapists, CNAs, and support staff - creates an atmosphere that many families find reassuring during difficult transitions. For many who have experienced the program, the care is described as professional, compassionate, and thorough, with numerous examples of patients reaching meaningful milestones and families feeling that their loved ones are in good hands. At the same time, a minority voice reminds readers that there are areas needing attention - consistency, communication, and responsiveness - that can have a real impact on patient experience. Taken together, the collection of stories presents a facility that many would recommend and return to, while also inviting ongoing efforts to address concerns and further elevate the standard of care.

This part of Fullerton, California offers a variety of amenities that may appeal to seniors considering the area for living. With multiple pharmacies nearby, access to healthcare and medication is easily accessible. The proximity to St Jude Medical Center and other medical facilities provides peace of mind in case of any health concerns. There are also a range of restaurants offering different dining options, as well as cafes for socializing or enjoying a cup of coffee. Several parks in the area provide opportunities for outdoor activities and relaxation. Additionally, there are theaters for entertainment and transportation options for getting around the city. Overall, this part of Fullerton offers convenience, healthcare resources, dining options, and recreational opportunities for seniors looking to settle in the area.

Pharmacies

• CVS Pharmacy (0.4 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.6 miles)
• Rite Aid (3.3 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.7 miles)

Physicians

• St Jude Medical Center (0.6 miles)
• St Jude's Heritage Medical Center (2.4 miles)
• Kaiser Permanente, Euclid & Romneya (3.7 miles)
• Kaiser Permanente Medical Building 1 (5.9 miles)

Restaurants

• Olde Ship (1.8 miles)
• Summit House Restaurant (2.1 miles)
• The Hat (2.4 miles)
• Lazy Dog Restaurant & Bar (2.5 miles)
• Chick-Fil-A (2.8 miles)
• In-N-Out Burger (2.9 miles)
• Chick-Fil-A (3 miles)

Parks

• Craig Regional Park (2.3 miles)
• La Bonita Park (3 miles)
• Willow Park (5.6 miles)
• Steve Ambriz Memorial Park (6.2 miles)
• Michigan Park (6.9 miles)
• Central Park / La Palma Recreation & Community Services (7.3 miles)

Cafes

• Mother's Kitchen (2.8 miles)
• Starbucks (4.4 miles)
• Anaheim Packing District (5 miles)
• Tiger Sugar (6 miles)
• Jolly Holiday Bakery Cafe (6.3 miles)
• New Orleans Square (6.3 miles)
• La Brea Bakery Express (6.5 miles)

Theaters

• AMC DINE-IN Fullerton 2 (2.9 miles)
• AMC Puente Hills 20 (6.4 miles)
• Regal Yorba Linda & Imax (6.8 miles)
• Century Theatres (7.3 miles)

Hospitals

• Anaheim Regional Medical Center (3.8 miles)
• Ahmc Whittier Hospital Medical Center (5.5 miles)

Transportation

• Metro La Mirada & Alondra Bus Stop (4.1 miles)
• Drr Toontown Station (6.1 miles)
• Disneyland Monorail (6.3 miles)
• Drr Tomorrowland Station (6.3 miles)
• DLRR New Orleans Station (6.3 miles)
• Disneyland Monorail - Downtown Disney District Station (6.5 miles)
• Hertz Rent A Car (6.9 miles)

Places of Worship

• Chinese Baptist Church (4.9 miles)